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We are looking for a research intern to join us for a research project aimed at publication at a top-tier venue. The intern will design and develop novel agentic systems that leverage large language models and vision-language models to reason over extended video content.
Description
Our team focuses on generative AI applications for videos. You'll work alongside fellow researchers and engineers, leveraging Computer Vision and Agentic Systems technologies to build future products.
Responsibilities
Design and implement novel LLM-based agentic systems for long-form video understanding, targeting established academic benchmarks
Collaborate with researchers and engineers on the team to produce a publication-ready contribution
Benchmark against established evaluation suites and iterate toward state-of-the-art results

In this role, you will design complex boards from the requirements stage to bring up, support, and production.
Your tasks will include: requirements collection, design specifications, circuit design, component selection, schematic capture, circuit simulations, accompany layout with PCB designer, documentation, acceptance test specification, bring-up, debugging in the lab, and user support.
A significant part of the job will require proactive interaction with peers in Israel and in California.

Conduct research and analysis on microtrends as well as specific incidents in the maritime world based on the interests of current and potential clients. Perform ad-hoc research and analysis on emerging trends in the shipping and maritime domain as it relates to client concerns. Stay current of different arenas and distribute this information internally. Closely follow the news and data on maritime security events for important developments and distribute analysis internally and externally. Analyze patterns and search results of the system to generate new insights and create content relevant to customers. Recommend process improvements where applicable. Maintain and update our knowledge center and training materials.



Who Are you?



Naval Intelligence / Think tanks & OSINT NGOs / Maritime Fusion & Security institutes / International Relations background

Proven experience in analyzing and visualizing research insights including analysis of GEOINT/OSINT/ADINT/ELINT etc. data



Responsibilities

Develop and deliver reports by analyzing data via the Windward platform, as well as with relevant open-source research tools
Provide insights from data analysis to support decision-making processes
Ensure and incorporate feedback to improve and maintain data quality
Seek to improve processes to exceed customer expectations
Provides clear documentation for all relevant processes when necessary

As the VP Customer Success , you will be the primary architect of the customer journey for a global portfolio of hundreds of enterprise accounts. You will lead a Customer Success organization focusing on both Commercial customers and Public Sector intelligence agencies to derive maximum value from Maritime AI platform.

You will sit at the intersection of commercial growth and operational excellence, managing a complex landscape of diverse business lines across the US, EU, UK, and International markets.

Core Responsibilities

1. Strategic Leadership & Portfolio Management

Segmented Strategy: Oversee a diverse portfolio of 300+ enterprise customers, developing bespoke success strategies for two distinct pillars:
Commercial: Energy majors, bunkering, commodity traders, and ship owners.
Government: Coast guards, Law Enforcement Agencies (LEA), Customs, and Intelligence organizations.
Revenue Accountability: Primary Drive Customer satisfaction, Gross Retention Rate (GRR) and Net Retention Rate (NRR). Identify and act upon expansion opportunities (upsell/cross-sell) in partnership with the Sales team.
Global Scale: Manage and scale localized teams across various time zones to provide seamless support for international markets.
2. Complex Implementations & Product Adoption

Operational Excellence: Oversee complex, large-scale implementations that involve integrating AI into existing customer workflows and technical ecosystems.
Value Realization: Define and track Success Outcomes for customers, ensuring that maritime intelligence translates into actionable insights for risk management, compliance, and national security.
Feedback Loop: Serve as the Voice of the Customer to the Product and Engineering teams, ensuring the roadmap reflects the evolving needs of both commercial and government sectors.
3. Executive Relationship Management

Trusted Advisor: Act as an executive sponsor for Tier 1 accounts, building relationships with C-suite executives in the private sector and high-ranking officials in the public sector.
Crisis Management: Navigate high-stakes maritime or geopolitical events where customers rely on Windward for real-time intelligence and support.