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The team oversees customer support for our Data Derivatives clients. A significant part of the job is working with clients globally on queries regarding the operation of the companys products and handling questions about option prices and data. The successful candidate will be able to resolve issues creatively by understanding the processes and resources of the company.

Responsibilities
Onboard and off-board clients for our Data Derivatives products and services
Field client inquiries and requests received via email, Chat, Sales Force, and phone, including, but not limited to, product and application questions, as well as data and price confirmations
Provide timely and accurate response to all client inquiries
Provide support for any file delivery failures
Escalate issues with internal groups to resolve issues with urgency, when applicable
Maintain strong relationships with clients and internal teams
Ensure up-to-date documentation of policies, procedures and work processes periodically

At our company, youll collaborate with expert colleagues around the globe to solve problems most people will never even know exist!
Youll be part of building unique solutions shaped by real investigative methodologies, enabling our customers to identify, investigate, visualize and prevent criminal, terror and security threats worldwide.
These solutions are used by law enforcement, national security, and national and military intelligence agencies in almost 100 countries to turn massive, diverse data into clear, actionable intelligence for a safer world.
As a worker you will:
Research and develop advanced algorithms for signal processing and communication systems.
Design and implement communication protocols and direction-finding (DF) algorithms using MATLAB, Python, and C/C++.
Translate theoretical concepts into real-world solutions, from initial prototype to field-tested, production-ready systems.
Stay ahead of the curve by reviewing and applying the latest academic and industry research.
Collaborate with multidisciplinary teams to integrate your work into innovative intelligence platforms.

Were looking for a Senior Full-Stack Engineer to join our R&D team and help shape the product experience end-to-end. In this role, you will design and build features across our backend services and user-facing applications, collaborating closely with product, design, and other engineering teams. You will balance strong technical execution with ownership, craftsmanship, and a deep understanding of how customers interact with the product.
About the role:
Youll design and develop robust backend services that ingest, process, and correlate large-scale security and cloud data.
Youll build intuitive, performant web experiences using modern frontend technologies, helping customers explore complex data with clarity.
Youll collaborate with designers and product managers to translate ideas and workflows into thoughtful, scalable product features.
Youll architect cross-service integrations, data flows, and APIs to support both customer-facing and internal features.
Youll ensure frontend and backend components are secure, resilient, and optimized for high-scale production usage.
Youll participate in design reviews, cross-team technical discussions, and efforts to continuously improve engineering velocity.
As part of a fast-paced startup, youll have a direct impact on product direction and how customers use us to solve real-world security challenges.

Were looking for a Senior Backend Engineer to join our R&D team and lead the development of our core backend systems. You will design and scale the services that ingest, analyze, and correlate massive amounts of data from cloud environments. This work is central to our platform and directly impacts our real-time detection, insight generation, and customer experience.
About the role:
Youll design, build, and optimize backend services and microservices that operate at scale and power our core functionality.
Youll architect and implement data ingestion and processing pipelines capable of handling high-throughput, high-variance data.
Youll develop systems that detect anomalies, correlate contextual signals, and generate actionable insights for customers.
Youll drive architectural decisions, contribute to long-term system design, and own your services all the way to production.
Youll ensure the platform is resilient, secure, observable, and performant as usage grows.
Youll participate in cross-team design reviews, technical planning, and initiatives to advance engineering standards.
As a key contributor in a high-velocity startup environment, youll influence internal best practices and help shape product direction.

Required Senior iOS Developer
Location:Tel-Aviv, Israel
We're building the next generation of travel technology by harnessing the power of artificial intelligence and large language models. Our new mobile platform will blend cutting-edge AI with innovative user experiences to create an intelligent travel companion unlike anything on the market today. This groundbreaking application will understand travelers' needs, anticipate their requests, and deliver personalized assistance through conversational interfaces and immersive interactions.
Join us at the intersection of AI and mobile excellence, where you'll define new paradigms for how travelers interact with technology.
What Youll Do:
Design and implement innovative UX patterns for conversational interfaces and AI-driven experiences
Architect and develop AI-powered features using Swift
Create intuitive interactions that make complex AI capabilities accessible and delightful for users
Collaborate with AI engineers to translate machine learning capabilities into practical mobile features
Lead the implementation of context-aware features that leverage user behavior and preferences.

We believe Its all about the user. All of them. Were passionate about providing a seamless one-stop experience for business travelers, no matter how they travel, where they stay, or where theyre going. We are looking for a passionate Full-Stack Engineer to lead, design and development of core product features and services that power our app used by thousands of travelers on a daily basis. You will work closely with a set of talented engineers, product managers and designers to identify customer needs and build innovative solutions to solve them.
What Youll Do:
Design, build and evolve the core backend and frontend of our platform in a scalable and reliable way.
Build AI-powered features using multi-agent architectures and LLM integrations to deliver intelligent, conversational experiences.
Technically own problem domain: facilitate design, development, and launch of key microservices in the domain.
Work cross-functionally with various engineering and product teams to deliver cross- domain features.
Work with the leadership to identify, plan, and execute long-term vision.
Be the Subject Matter Expert of the domain under ownership.

We're seeking an exceptional Senior Front End Software Engineer to help pioneer our revolutionary AI-powered travel platform in Tel Aviv.
You'll design and develop core features that thousands of travelers rely on daily. This unique role combines the agility and innovation of a startup with the stability and impact potential of an established company.
You'll join at a pivotal moment as we reimagine how AI can transform the travel experience. Your front-end expertise will directly shape how users interact with revolutionary capabilities that make travel planning and management more intuitive and personalized than ever before.
What You'll Do:
Architect and develop cutting-edge front-end solutions that seamlessly blend AI capabilities with intuitive user experiences
Pioneer our next-generation product suite, setting technical direction for our Product-Led Growth strategy
Collaborate with a cross-functional team of engineers, product managers, and designers to transform travel technology
Build features that directly impact thousands of daily users and drive business growth
Shape the technical foundations of a product at the intersection of AI innovation and travel convenience
Champion front-end best practices, including performance optimization, accessibility, maintainability, and code quality
Mentor engineers through technical guidance, code reviews, and knowledge sharing.

Were looking for our first Forward Deployed Engineer (FDE) to join and help build this function from the ground up.
This is a highly technical, hands-on, and customer-facing role. Youll be based in Israel, working closely with our Product and Engineering teams, while traveling regularly across the U.S. to work on-site with our enterprise customers.
Youll work directly with customers to understand their business processes, technical environments, and operational challenges, and translate them into AI-powered solutions. Youll own projects end-to-end - from discovery and requirements gathering through technical design, development, deployment, adoption, and continuous improvement.
As our first FDE, youll have a unique opportunity to define how works with customers from a technical perspective, build the processes and best practices for this function, and play a key role in how we scale customer delivery.
Were looking for a strong engineer with a product mindset who enjoys navigating ambiguity, working directly with customers, and turning complex business problems into scalable technical solutions.

we are looking for a Senior Full Stack Tech Lead Engineer.
Build & Design
Develop end-to-end product features using a modern stack: Node.js (TypeScript), Angular, Python, LangGraph, Postgres, and AWS CDK. As a Tech Lead here, you wont just integrate AI models - youll help create the AI agents, tools, and capabilities themselves. Youll work on the most impactful AI capabilities, whether for smarter features, better workflows, or more personalized usage. Were always building whats next, not whats already crowded. Youll own solutions from database to UI, shipping real value, not just tickets.
Architect the Future
Take part in high-level architectural decisions, technical research, and design. Youll help shape scalable, robust, and forward-thinking systems that can grow with our customers and our product vision.
Collaborate with Purpose
Work directly with customers, stakeholders, and internal teams to build a seamless, intelligent platform experience. Youll translate real needs into elegant, reliable software that makes a tangible impact.
Lead & Mentor
Lead and mentor engineers while cultivating a culture of excellence and knowledge-sharing. Youll raise the bar on engineering standards through code reviews, design sessions, and hands-on collaboration.
Optimize & Innovate
Continuously improve platform performance, scalability, and maintainability, while staying ahead of industry trends. Bring fresh ideas into the product and drive innovation that moves the company forward.

We are seeking an IT Support Engineer for our Tel-Aviv office. This is an on-site position requiring five days a week in the office. The primary responsibilities include providing technical support to end-users in the TLV office and to all users globally. This fast-paced role involves a variety of tasks, from onboarding new hires and troubleshooting user issues to providing hands-on support for all IT-supported equipment and functions.
What You'll Do:
Desktop Support: Provide onsite and remote support for all IT-related issues through ticketing system, walkups, or remote desktop tools, to diagnose and resolve hardware and software issues
Hardware Maintenance: Install, configure, and maintain laptops, including upgrades and replacements. Troubleshoot hardware problems and coordinate repairs with vendors when necessary
Hardware Procurement: Assist in the selection and procurement of IT equipment. Manage inventory and asset tracking
Software Support: Install, configure, and troubleshoot SaaS applications, operating systems, and security updates. Assist with software licensing
User Account Management: Modify, and deactivate user accounts, email addresses, and access permissions as needed. Ensure proper access control and user authentication
Network Connectivity: Assist users in connecting to the network, troubleshooting network issues, and configuring VPN and Wi-Fi connections
Documentation: Maintain accurate records of support tickets/requests, resolutions, and hardware/software inventory. Create and update user guides and knowledge base articles
IT Policies and Compliance: Enforce company IT policies and procedures, as well as compliance with relevant regulations, such as data protection and privacy laws
Manage and lead onboarding logistics and IT training for new hires, as well as offboarding logistics for retrieving equipment
Support local A/V Operations
Support Company All Hands events, as well as any ad-hoc local All Hands events
Provide white glove support to C-level executives
Participate in an on-call rotation schedule for IT Support and monitoring/alerting activities, which involve after-office hours and weekends
Accountability for site IT Operations and Maintenance (e.g. workstation setups, upkeep of conference rooms, managing ticket queue, network checks, etc.)
Assist IT leadership and other IT cross-functional teams with project-level deliverables

we are looking for a Enterprise Business Development Representative.
As a BDR, youll play a key role in building our pipeline and creating new business opportunities.
This is a phone-first outbound sales role, with cold calling at the center of your day-to-day work. Youll combine phone outreach with email, LinkedIn, and other channels to engage prospects, understand their needs, and generate qualified meetings that contribute directly to our growth.
What Youll Do:
Run high-volume outbound prospecting, with a strong focus on cold calling and live phone conversations.
Identify and prioritize target accounts based on our Ideal Customer Profile (ICP).
Research prospects and personalize your approach based on their business, needs, and challenges.
Use email, LinkedIn, and other channels alongside phone outreach to build engagement and generate qualified meetings.
Conduct qualification calls with potential buyers and identify strong opportunities for the sales team.
Handle objections confidently and turn cold conversations into meaningful sales opportunities.
Maintain clean, accurate CRM records and track all outreach activity.
Collaborate closely with Sales and Marketing to refine messaging, targeting, and outbound strategy.
Take full ownership of pipeline quality and contribute directly to revenue growth.
Stay up-to-date on product updates, market trends, and modern sales tools.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.
If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us.
About This Role:
As a Senior Cloud Support Engineer in our Tel Aviv team, youll be a key technical partner for our customers, helping them get the most out of GPU-powered infrastructure. Youll dive deep into complex technical challenges, collaborate closely with global engineering teams, and play an active part in building a world-class customer experience.
we move fast, value initiative, and trust our people to think creatively and act with ownership. If you love solving problems, working with cutting-edge technologies, and being part of a close-knit, mission-driven team, this is the place for you.

we are looking for a Staff Technical Program Manager.
The Managed Inference platform is where customers run production LLM workloads without managing low-level infrastructure, and it is one of fastest-growing product areas. The Staff TPM for Managed Intelligence connects model engineering, IaaS, product, and data center operations to deliver a reliable, scalable inference platform.
You will own end-to-end program delivery across multi-quarter roadmaps, model onboarding, inference optimization, and production readiness for new model versions. Deep familiarity with the model layer -- including how LLMs are served, optimized, and evaluated in production -- is essential to being effective in this role.

We are seeking a system integrator!
Job Description:
* Lead and manage production deployment processes.
* Manage and handle department incidents, from initial root-cause analysis to complete resolution and implementation of the solution.
* Lead all integrations across the various banking systems.
* Coordinate between R&D, infrastructure, and business stakeholders.
* Monitor cross-functional processes, identify bottlenecks, and drive operational improvements.