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We're looking for a Technical Account Management Lead to be on the front lines, leading a team of Technical Account Managers and working closely with customers and prospects. In this role, you will drive technical excellence in customer engagements, act as a trusted advisor, and ensure your team consistently delivers high-impact outcomes. You will partner with Sales, Product, and Engineering to shape customer success, translate technical capabilities into business value, and influence the adoption and growth of the platform across accounts.

Lead and mentor a team of TAMs, fostering growth, skill development, and high performance
Drive strategic customer engagements, ensuring success for our largest and most complex accounts
Partner closely with Sales, Product, and Engineering teams to align technical solutions with business objectives
Own and develop value-based relationships with key stakeholders across customer organizations
Shape customer onboarding, enablement, and adoption strategies to ensure maximum ROI from the platform
Influence product strategy by capturing customer feedback, requirements, and use cases
Represent at industry events, meetups, and conferences, articulating the value of our platform
Promote best practices and standardization across the TAM organization, improving delivery efficiency and customer satisfaction

We're looking for a Technical Account Manager to be on the front lines, working closely with our customers and prospects, providing technical support, and serving as a trusted advisor. You will work with our sales, product, and engineering teams to help customers understand the value of the platform from both a technical and business perspective.

Engage with customers to ensure their success
Partner with the sales team to drive our customers' journey, build technical wins, and grow champions
Develop a deep understanding of customers' goals and objectives, and articulate how our offerings address their needs
Create and own value-based relationships at all levels within customer organizations
Actively participate in all phases of planning and execution, from initial discovery to the technical win
Develop and maintain a deep understanding of the product to demonstrate its value in sales meetings and at events such as meetups and conferences
Advise the sales team on effective ways to position the product
Onboard, educate, and enable partners, and support them in sales cycles
Deepen both your sales and technical skills through self-driven education and professional development opportunities

Define and continuously refine messaging and positioning for products and features, ensuring clarity and consistency across all channels and audiences.
Lead end-to-end GTM strategy for product launches, from naming and positioning through enablement, campaign orchestration, and post-launch measurement.
Own analyst relations completely, including managing relationships with firms like Gartner and Forrester, coordinating briefings and inquiries, responding to research requests, and ensuring is accurately and favorably represented in relevant reports and evaluations.
Conduct win/loss interviews, competitive analysis, and customer research to sharpen positioning and keep the team ahead of market shifts.
Develop high-quality sales and customer-facing materials, including pitch decks, one-pagers, battlecards, and technical explainers.
Collaborate closely with Product, Sales, DevRel, and Content to ensure a unified narrative across the funnel.
Act as the voice of the market in roadmap planning, pricing discussions, and strategic initiatives.
Identify opportunities to incorporate AI tools into content creation, competitive research, and campaign workflows to increase speed and quality of output.
Track and report on PMM impact across pipeline influence, win rates, analyst positioning, and content usage.

We're seeking a talented, experienced Product Designer to join our Engineering team. You'll tackle complex design challenges daily, continuously improving our solutions and driving innovation in Kubernetes optimization, with the opportunity to work with cutting-edge technologies and collaborate with major cloud providers such as AWS, GCP, and Azure.

Collaborate with our engineering teams to define, design, and deliver best-in-class user experience that achieves our business objectives.
Craft every detail of new product features, from idea to user experience to execution.
Join a team of skilled professionals building our core product offering.
Partner with engineering to ensure our implementation and user experience are high-quality.
Operate with a high degree of autonomy and responsibility.
Make a direct impact on the company's future, working on the core product alongside top-tier engineers in a culture of innovation.

We are building the autonomous infrastructure management platform that will power the next decade of enterprise compute.

What You Will Be Doing
Lead and grow a high-performing engineering organization responsible for our core product offering.
Define and execute the engineering strategy for our Kubernetes resource management platform, enabling DevOps teams worldwide to operate more efficiently.
Partner closely with Product, Design, and Go-to-Market leaders to translate business strategy into engineering execution.
Drive technical excellence, architectural direction, and engineering best practices across multiple teams.
Build, mentor, and develop engineering managers and senior engineers, fostering a culture of ownership, innovation, and continuous improvement.
Scale engineering processes, organizational structure, and delivery capabilities while maintaining a high bar for quality and execution.
Balance hands-on technical leadership with organizational leadership, making key architectural and strategic decisions when needed.
Create an environment where talented engineers can do their best work with a high degree of autonomy, accountability, and collaboration.

We're looking for a Head of Research to establish and lead research group - a strategic and hands-on leadership role for someone who thrives at the intersection of AI, infrastructure, and systems innovation. You'll identify high-impact research directions, validate cutting-edge technologies, and drive new approaches that translate into long-term competitive advantage . This is not an academic position, but an opportunity to build a research function that directly shapes product and technology.

Define and lead the company's research agenda in AI, infrastructure, and distributed systems
Explore and evaluate new algorithms, architectures, and approaches relevant to large-scale AI workloads and cloud cost efficiency
Collaborate with product and engineering to translate research into real-world impact
Build and manage a small, high-caliber research team
Publish findings, represent in the AI/infrastructure research community, and establish partnerships with academia and industry
Act as a thought leader driving innovation across the company

We're looking for a Researcher who thrives on exploring the technical frontier and translating complex insights into real-world impact. This is a hands-on role, combining deep research with prototyping and cross-team collaboration, with the goal of driving innovation in Kubernetes internals, cloud infrastructure, and performance optimization.

Conduct deep research into Kubernetes internals, scheduling, autoscaling, and container resource usage.
Explore cutting-edge strategies for cloud resource optimization, cost efficiency, and performance engineering.
Design and deliver hands-on POCs, simulations, and benchmarks to validate new approaches.
Work closely with product and engineering teams to translate research findings into features and enhancements.
Stay at the forefront of the cloud-native and FinOps ecosystems, surfacing trends and opportunities.
Contribute to technical blogs, white papers, and internal knowledge sharing.

We are seeking a hands-on Tech Lead to join our Backend Engineering team and lead the shaping of the architecture and development of our Kubernetes-based platform. This role combines strong technical ownership with team leadership and is ideal for someone passionate about building complex systems and mentoring others. As a Tech Lead , you'll be a technical authority in everything cloud-native - leading feature development, making key architectural decisions, and collaborating with cross-functional teams to drive innovation.

Lead backend development efforts and serve as a key decision-maker on architecture, design, and implementation
Work closely with other engineers to develop robust, scalable, and efficient systems
Dive deep into Kubernetes, Go, microservices, and other backend technologies
Take technical ownership while mentoring engineers and promoting best practices
Collaborate with product and DevOps teams to ensure smooth feature delivery
Act as a thought leader and help shape ScaleOps' technology vision

we are looking for Sales Development Representative
What You'll Be Doing:

Collaborate with the sales team to develop and execute strategies for opening new accounts
Identify companies that fit our Ideal Client Profile,
Create personalized messaging to generate interest
Schedule discovery calls for Account Executives
Outbound prospecting through email, phone calls, and social media to schedule meetings
Becoming an expert on how ScaleOps helps customers
Meticulously track and improve your outbound activity
Hitting daily KPIs for dials, meetings completed, and pipeline generated
Collaborate with team members to share and learn from best practices