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We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities.
This position will assist Candexs internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with Candexs specific systems and technologies.
To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction. This role is hybrid, working from our location in the bursa in Ramat Gan, Israel.
Responsibilities:
Onboarding new users to the system, including user adoption
Administration of pending orders and payments
Reconciliation of all company orders to confirm the correctness of data
Identification of areas of improvement, both in process and product
Promptly responding to customer queries via ticketing system, emails, phone
Liaising with colleagues or managers to find the best solutions to customers issues
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved
Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions

We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities.
This position will assist internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with specific systems and technologies.
To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement.
An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction. This role is hybrid, working from our location in the bursa in Ramat Gan, Israel.
Responsibilities:
Onboarding new users to the system, including user adoption
Administration of pending orders and payments
Reconciliation of all company orders to confirm the correctness of ata
Identification of areas of improvement, both in process and product
Promptly responding to customer queries via ticketing system, emails, phone
Liaising with colleagues or managers to find the best solutions to customers issues
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved
Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions

We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with specific systems and technologies. To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction. This role is hybrid, working from our location in the bursa in Ramat Gan, Israel.
Responsibilities:
Onboarding new users to the system, including user adoption
Administration of pending orders and payments
Reconciliation of all company orders to confirm the correctness of data
Identification of areas of improvement, both in process and product
Promptly responding to customer queries via ticketing system, emails, phone
Liaising with colleagues or managers to find the best solutions to customers issues
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved
Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions

We are looking for a Full Stack Engineer who is passionate about web and product, eager to solve complex problems and dreams of working with the BEST team.
You will join us in the journey of building an amazing product in the online user experience realm, and as a team member your contribution will go beyond coding, as you will have a direct impact on the way we steer this ship on its crazy journey.

We are looking for people who look at the world differently, people who are passionate about code, clean design, high performance and leading technology to the extreme. If you are passionate about developing an innovative product, making an impact, and strive to work with the industrys brightest talent as part of one of the fastest growing and successful startups around - we are where you want to be!
What will you actually be doing?
End-to-end development using cutting edge technologies
Be part of an organic team developing in a fast-paced environment
Work very closely with the business, dealing with 30% of Fortune 500 companies
Develop code that is used daily by millions of users
Practice advanced client-side techniques
Contribute to challenging server-side development with microservices architecture, using the industrys latest trends

We are looking for a full-Stack developer to join our analytics department.
Our analytics solution provides dashboards and contextual insights for both our customers and internal departments.
As a developer here you will be a part of the outstanding analytics group which builds a Real-Time Analytics Platform for our customers. We are looking for people who look at the world differently, people who are passionate about making sense out of huge amounts of data, who explore, analyze and lead the solutions they envision. If you are passionate about developing an innovative product, making an impact, and strive to work with the industrys best talent as part of one of the fastest-growing and successful startups around - we are where you want to be!
What will you actually be doing?
End to end development of features and systems that are used daily by key stakeholders, both internally and externally
A technical focal point for software development best practices and design of main components, services and systems.
Be part of an organic team developing in a fast paced environment based on CI/CD.
Investigate, implement and share new technologies and ideas.