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Required Account Manager (Spanish Fluency)
What youll do:
Serve as the primary point of contact for our Americas based clients.
Maintain an ongoing relationship for all client-related aspects, from product implementation onwards.
Utilize account management skills to lead a team of internal product, operations, support, technical account, and delivery stakeholders to support our clients business outcomes.
Deliver business reviews to reflect the value the client derives from our service.
Extract value matter data from BI tools, and generate reports.
Serve as a trusted client consultant; develop and share best practices for leveraging our platform to drive tangible business outcomes.
Partner with business development counterparts to develop strategic customer plans, with focus on mitigating risk and securing renewals.
Identify upsell opportunities with existing clients to contribute to company growth targets.

mission is to power any video experience for any organization live, on-demand, or real-time. We not only want to make using video simpler, but we also want to better peoples lives through video. Founded in 2006, now a global leader in the video market with millions of people using our products daily to teach, learn, watch, connect, and collaborate. Among our customers, youll find more than 1000 global, well-known organizations.

15+ years since starting the company, we continue to foster a diverse and collaborative work environment where everyone gets a say. Our team is currently 700+ people, and were still growing. We have offices in New York, London, Singapore, and Tel Aviv, but our technology is all in the cloud.
a fast-paced environment where initiative is always encouraged. Together with our hybrid work model and flexible state of mind, you get the right conditions for creative juices to flow freely. Thanks to our long line of products, cultivation of rich collaborative culture and care for each Kalturian, youll never run out of room to grow and evolve.

If you dont meet 100% of the requirements below thats okay, nobodys perfect! We believe in hiring people, not just a list of skills. We encourage you to apply if you think this is a role that would make you excited about coming to work every day.

The role
looking to expand their EMEA SDR team. As a Sales Development Representative (SDR) you will be using sales strategy, strong prospecting skills, and process to help grow pipeline that leads to revenue. The position will call on you to work predominantly on outbound campaigns, but also handle inbound leads, and work with the sales reps to target accounts for outbound efforts. This is a lead generating position with potential to grow to a closing role in the future.

The day-to-day
Leverage sales skills via phone, email and social media in an effort to gauge and influence interest in and qualify them for a more in- depth conversation
Position the value of solutions to stakeholders at Enterprise companies, Universities and Colleges.
Manage inbound leads coming from the website, webinars, events among other sources.
Identify and pursue the key stake holders at Fortune 1000 companies.
Consistently meet and exceed SDR quotas for appointments scheduled.
Partner with marketing to execute prospecting strategies.
Learn to sell and be placed on a track for growth to a closing role or other position.

As a B2B Operation Representative at Remitly, you will Manage and accompany the operation process.

Responsibilities:

Joining the field team for activities.

Achieving monthly operation targets convert cardholders to money remittances.

Making calls to existing customers to maximize potential.

Interact with customers & coordinate meetings.

Multitask between different communication channels.

Provide answers by identifying problems, researching, and guiding the customer through the correct steps.

Improve customer experience, encourage organic growth & creating engagement.

R_104785

We are looking for a Marketing Localization Manager (Spanish Native Speaker).
As a Marketing Localization Manager for the Spanish speaking market, you'll adapt and localize global marketing campaigns to resonate with Spanish-speaking audiences. Youll ensure cultural relevance, maintain brand consistency, and oversee localization workflows across various marketing channels. In your day-to-day, you will:
Localize and adapt global marketing campaigns and content for the Spanish-speaking market .
Collaborate with other teams to ensure creative consistency, optimal solutions, and cultural relevane .
Lead the transcreation process to align messaging with cultural nd consumer expectations .
Manage localization workflows, timelines, and quality control across all marketing channels .
Follow, maintain, and develop a Spanish style guide and terminology database .
Work with localization vendors and freelance linguists to ensure high-quality output.

We are looking for a Customer Care Expert - French Speaker.
As a Customer Care Expert, you will:
Provide care to our users through calls, chats and email
Get to know each users business goals, uncover their needs and help guide them through their journey, providing advice regarding their sites and businesses.
Help them solve problems while exposing additional ways they can achieve their goals and succeed online.
Analyze user behavior, content suitability and relevance to determine their effect on user satisfaction.
Develop and maintain positive customer relations and satisfaction
Influence the way we support our users and improve it to make sure our users experience is the best possible.
Work with all other departments and product teams, and liaise with them about our users needs.