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Our Customer Experience team is looking for an experienced & driven CX Technical Project Manager. This position will report to the VP of Customer Experience.
What Youll Do:
Own, manage, and optimize the CX tech stack, tools, and platforms.
Build, improve, and maintain CX workflows, processes, and SOPs.
Monitor operational backlogs, bugs, and ongoing technical tasks.
Design and implement tools to improve CX speed, quality, and efficiency.
Maintain dashboards, reports, and performance analytics to support business decisions.
Lead A/B testing initiatives across all support channels and deliver insights to leadership.
Manage onboarding/offboarding of CX systems and ensure smooth platform operations.
Handle DSR processes, vendor invoices, and operational tracking.
Analyze CX performance, forecasting, and interaction volumes across channels.
Maintain IVR systems and support global support-site operations.
Collaborate with Product and leadership teams on CX roadmap initiatives.
Continuously identify and remove operational bottlenecks to improve customer experience.
Role located in Ramat HaChayal, Tel Aviv.

Were looking for an Technical Project Manager to join our growing Professional Services Team. This individual will be the primary point of contact during the pre-launch period, leading end-to-end implementation while ensuring scope, quality, and project KPIs are met. You will serve as a solution consultant, bridging the gap between R&D, Product, and the client to ensure global enterprises extract maximum value from our AI-driven orchestration.
What Youll Do
Own the end-to-end onboarding journey for new global customers, running engaging kickoff calls and Q&A meetings to drive successful product deployment
Direct and manage day-to-day projects including governance, planning, and stakeholder reporting at customer steer-co meetings while proactively resolving roadblocks to ensure deployments remain on schedule and within scope
Act as a solution consultant to translate business requirements into a feasible product setup within the HiredScore product
Build and maintain onboarding materials (playbooks, quick start guides, FAQs) and use deployment feedback to refine best practices and methodologies
Partner with Data Science, Product, and Customer Success to transition accounts from implementation to long-term adoption, ensuring a smooth handover to Customer Success and Support.

You will lead sophisticated, multi-functional programs spanning silicon development, firmware, and system delivery, driving execution from initial concept through production. You will collaborate with engineering and operations teams to deliver high-quality solutions, craft effective processes, and ensure strategic alignment across the organization.

Specific Responsibilities include:

Driving end-to-end program execution for the Silicon One ASIC software ecosystem, including integration with industry-leading network operating systems.
Serving as a key interface for New Product Introduction (NPI) programs for next-generation Cisco Silicon One devices.
Leading cross-functional alignment across engineering teams in a globally distributed environment.
Owning program schedules, milestones, dependencies, risk management, and executive communications.
Partnering with software engineering leaders to ensure tight hardware/software co-development and integration.
Liaising with Cisco internal business units and customers to collect requirements and manage prioritization across competing stakeholder interests.
Driving accountability for outcomes while working through influence in environments with high ambiguity, rapid change, and ambitious timelines.

We are looking for a Delivery Project Management Team Lead to drive the growth and global scaling of the Project Management function within the Delivery department. As our company expands into new markets, this role will be critical in ensuring operational efficiency, standardizing processes across regions, and maintaining seamless project execution for both new implementations and ongoing support. The ideal candidate is both a strategic thinker and a hands-on leader, with experience managing Project Managers and leading business functions through periods of rapid scale. They excel at managing change, optimizing team utilization, and ensuring smooth day-to-day operations in a fast-scaling, international environment.
What you'll do:
Drive Efficiency & Utilization in the department:
Design and optimize the structure and workflows of the Project Management function to ensure high efficiency and effective support across different regions.
Define and track KPIs to measure the team's performance and operational success.
Forecast project pipeline and assess team capacity needs across different locations, including offshore sites, to ensure the right team size and structure for future demand.
Lead Process Evolution Through Change:
Own and refine project management processes, adapting them to support evolving business needs and company growth.
Collaborate with cross-functional teams (Operations, Customer Success, Sales, and Technical Product) to plan smooth execution of customer projects at scale.
Set the standard for AI-assisted project management across the global team, identify where AI can remove manual work, and turn those into repeatable team practices.
Drive standardization and scalability in project delivery, while maintaining flexibility for client-specific needs.
Implement best practices for risk management, issue resolution, and continuous improvement.
Oversee Day-to-Day Production:
Manage and mentor a global team of Project Managers, providing guidance on project execution, prioritization, and client management.
Take overall accountability for the successful execution of projects, ensuring flawless delivery and high customer satisfaction.
Act as the escalation point for project risks, blockers, and critical decisions.

Required Technical Project Manager
As a Technical Project Manager, you will:
Plan, manage and lead complex technological projects to ensure solution delivery within the required standards
Define, improve and implement organizational processes and procedures in an agile environment
Act as a central point of contact for internal and external stakeholders, ensuring alignment across scope, schedule and quality expectations
Building work plans: milestones, timelines, dependencies and risks
Foster a culture of innovation, continuous improvement and technical excellence
Coordinate work across multiple technology teams
Manage the status of ongoing projects, identify blockers and drive solutions
Ensure processes and action plans are in place to meet predefined goals.

Required Senior Program Manager
We are on an expedition to find you, someone who is passionate about creating intuitive, out-of-this-world execution and delivery. You will own the squads delivery and processes reporting directly to the Director of Program Management, collaborate with Engineering, Data Science, Research and Product teams to drive successful execution of squad deliverables.
Responsibilities
Lead and manage multiple squads, ensuring efficient workflow and high-quality output
Partner with the Product Manager and R&D Manager to oversee the end-to-end development process for our cybersecurity solutions
Collaborate with the Director of Program Management to align squad goals with overall company objectives
Foster a culture of innovation, continuous improvement, and technical excellence
Mentor and develop team members, providing guidance and support as needed
Implement and optimize agile methodologies to enhance team performance and product delivery.

Our Switch ASIC group is seeking a top-tier ASIC technical manager to lead the development of our next-generation ASICs. Join us in shaping the future of technology! As an ASIC Project Lead, you will manage the pre-silicon development of NVIDIA's most advanced and complex switch ASICs - from concept to tape-out - and drive the chip through power-on and qualification to production release. You will collaborate with a cross-disciplinary team, interacting with unit-level ASIC, Physical Design, CAD, Package Design, Firmware & Software, DFT, System Design, Analog Design, and other specialized teams.


What you'll be doing:
Development Management: Lead the ASIC development from concept and architecture stages through micro-architecture, design, verification, and physical design until tape-out.
Post-Silicon Execution: Drive chip power-on, bring-up, and qualification to production release.
Execution Plans: Define and implement execution plans in collaboration with cross-discipline leaders in unit-level, full-chip, physical design, and firmware/software emulation.
Roadmap Definition: Contribute to the definition of NVIDIA's switch ASIC roadmap.

We are seeking an experienced Project Manager to lead complex technological projects in the cellular and telecommunications industry.
Areas of Responsibility:
End-to-End (E2E) Project Management: Initiation, planning, execution, implementation, and delivery.
Leading complex engineering/technological projects in a multi-interface environment
Gathering and analyzing requirements, formulating solutions, and driving decision-making processes.
Working with suppliers, contractors, and internal stakeholders, matrix management of professional teams.
Managing timelines, budgets, risks, and milestones.
Preparing specification documents, work plans, and status/progress reports for management.
Monitoring milestones and payments according to project progress.

We are seeking a Project Management Team Lead to lead, mentor, and scale a high-performing team of Project Managers. In this strategic role, you will transition our organization from managing individual projects to optimizing our entire Professional Services portfolio - overseeing rigorous delivery governance, balancing long-term resource capacity, and ensuring expected revenue is realized on time. Combining a sharp commercial mindset with hands-on leadership, you will serve as both a strategic pipeline builder and a critical escalation partner, turning high-stakes client challenges into profitable, long-term relationships.
Responsibilities
Lead & Scale: Mentor a high-performing PM team delivering complex, large-scale solutions across diverse market segments (from startups to global enterprises).
Remove Impediments: Act as the ultimate escalation point and catalyst for the team, proactively clearing roadblocks and driving continuous efficiency improvements.
Optimize the Pipeline: Shift the organization from managing individual projects to strategically executing the entire Professional Services portfolio.
Capacity & Revenue Planning: Balance and forecast resource capacity through to project completion to ensure expected PS revenue is realized on time.
Standardize Execution: Establish rigorous delivery governance, ensuring projects strictly adhere to scope, timeline, budget, quality, and technical requirements.
Cross-Functional Alignment: Partner internally with Sales, Customer Success, and Delivery, as well as external technology partners, to ensure seamless project and support execution.
Crisis Resolution: Step into high-stakes client escalations hands-on, using a commercial mindset to rebuild trust and protect long-term partnerships.
Reporting & Risk Mitigation: Lead project review sessions and produce regular progress reports, proactively communicating forecasted risks to internal teams and client decision-makers.

This role is ideal for experienced backend engineers (ideally with strong Python skills) looking to transition into program leadership.You must thrive in a fast-paced environment and bring a proven track record of designing, building, and operating AI agents or agentic workflows.
We are at a pivotal point in our journey, transforming how we deliver product integrations-the core of our platform-by shifting from manual engineering to AI-first workflows powered by agents and agentic pipelines.
As a Senior Technical Program Manager, you will lead this transformation. You will collaborate closely with Customers, Partners, Product, and Engineering to scope and design integrations with IT and security tools. Simultaneously, you will redefine the entire integration lifecycle-using AI to automate how customer requests are analyzed, connector designs are created, and software is delivered from early access through full launch.
Your Impact
Lead AI Workflow Transformation: Drive the evolution of key business and engineering workflows from manual execution to AI-first, agent-driven processes.
Design & Scale Agentic Pipelines: Build, deploy, and continuously optimize multi-agent workflows that automate the lifecycle of integration requests-from intake and API requirement analysis to automated design generation, code reviews, and validation.
Drive Technical Integration Scoping: Work closely with Customers, External Partners, Business Development, Product, and Security Architects to scope use cases and create technical design requirements for third-party IT and security integrations.
Enhance Engineering Productivity: Improve developer throughput and software quality by integrating AI-powered tools (e.g., GitHub Copilot, OpenAI APIs) and agentic knowledge systems into the daily engineering lifecycle.
End-to-End Program Ownership: Support cross-functional teams throughout the full software development lifecycle of integrations, establishing scalable operational engineering processes to transition projects seamlessly from early access through full launch.
Cross-Functional Alignment: Partner with cross-functional peers to align solutions, resolve conflicts, clear operational bottlenecks, and drive complex technical issues to resolution.

We are looking for an experienced, fearless, battle tested Technical Program Manager to drive cross organization execution of technical programs. The successful candidate will thrive in a fast-paced environment where energy, drive, and a collaborative approach are key to success. If you remain completely calm when a project inevitably changes direction at supersonic speed and You are a bold, tenacious driver who can walk into a room of resistant stakeholders, politely dismantle the chaos and build a scalable framework from scratch you belong with us.
Your Impact
Lead and orchestrate enterprise-wide deployment of highly complex and ambiguous programs, focusing heavily on core platform capabilities, architectural dependencies, and shared services.
Ensure predictable, on-time execution of strategic programs spanning multiple R&D groups and external stakeholders. Build the governance mechanisms, escalation paths, and portfolio-level visibility needed for effective cross-group delivery.
Partner with multiple Product and Engineering stakeholders to identify, map, and manage complex cross-platform dependencies. Drive effective prioritization and maintain clear, actionable team backlogs.
Design, implement, and optimize end-to-end operational processes to eliminate friction, scale engineering efficiency, and establish best-in-class release lifecycles, metrics, and quality standards.
Own the overarching communication strategy for your program space. Author and deliver transparent, insightful, and concise status reporting, tailored appropriately for engineering teams up to executive-level stakeholders.
Cultivate a collaborative work environment by proactively driving efforts to resolve key project conflicts, establishing clear resolution paths, and alignment across disparate teams.
Understand the complex systems within your program space, including their limitations, scaling factors, boundary conditions, and the underlying reasoning behind major architectural decisions.

Required Technical Program Leader - Enterprise SaaS (Idira)
As a Technical Program Manager (TPM) in the R&D PMO team. You will bridge the gap between large-scale organizational architecture and processes and modern, automated execution. You will be responsible for designing, implementing, and scaling critical cross-functional processes-such as R&D planning, dependency tracking, and operational governance-across multiple engineering and product divisions. You are proactive leader and an AI-fluent builder. You will lead complex stakeholder alignment across different groups, but you will also actively leverage AI workflows, low-code automations, and modern tooling integrations to bake your processes directly into our R&D environment. Your goal is to deliver operational solutions while permanently eliminating manual "administrative tax" for our developers.
Your Impact:
Architect Cross-R&D Operating Models: Lead the end-to-end design, rollout, and optimization of massive cross-functional frameworks (e.g., quarterly/annual planning cadences, execution governance, and cross-team dependency mapping) aligning cross R&D teams with core business priorities.
Drive Stakeholder Alignment & Change Management: Serve as the central pivot across Engineering and Product functions. Navigate conflicting priorities, build high-trust alignment, and coach diverse teams through organizational changes.
Programmatic Process Automation: Actively explore, prototype, and implement smart tooling, API integrations, and AI-driven workflows to automate data aggregation, status tracking, and reporting-ensuring operational consistency without sacrificing developer velocity.
Optimize R&D Effectiveness: Mine and analyze R&D delivery metrics, telemetry, and performance data to identify systemic friction points. Deploy scalable engineering-adjacent solutions rather than adding manual check-ins or status meetings.

Required Senior Technical Program Manager - AI Transformation & Integrations (AgentiX) (Cortex
Your Career
This role is ideal for experienced backend engineers (ideally with strong Python skills) looking to transition into program leadership.You must thrive in a fast-paced environment and bring a proven track record of designing, building, and operating AI agents or agentic workflows.
We are at a pivotal point in our journey, transforming how we deliver product integrations-the core of our platform-by shifting from manual engineering to AI-first workflows powered by agents and agentic pipelines.
As a Senior Technical Program Manager, you will lead this transformation. You will collaborate closely with Customers, Partners, Product, and Engineering to scope and design integrations with IT and security tools. Simultaneously, you will redefine the entire integration lifecycle-using AI to automate how customer requests are analyzed, connector designs are created, and software is delivered from early access through full launch.
Your Impact:
Lead AI Workflow Transformation: Drive the evolution of key business and engineering workflows from manual execution to AI-first, agent-driven processes.
Design & Scale Agentic Pipelines: Build, deploy, and continuously optimize multi-agent workflows that automate the lifecycle of integration requests-from intake and API requirement analysis to automated design generation, code reviews, and validation.
Drive Technical Integration Scoping: Work closely with Customers, External Partners, Business Development, Product, and Security Architects to scope use cases and create technical design requirements for third-party IT and security integrations.
Enhance Engineering Productivity: Improve developer throughput and software quality by integrating AI-powered tools (e.g., GitHub Copilot, OpenAI APIs) and agentic knowledge systems into the daily engineering lifecycle.
End-to-End Program Ownership: Support cross-functional teams throughout the full software development lifecycle of integrations, establishing scalable operational engineering processes to transition projects seamlessly from early access through full launch.
Cross-Functional Alignment: Partner with cross-functional peers to align solutions, resolve conflicts, clear operational bottlenecks, and drive complex technical issues to resolution.

We are seeking for an Technology Project Manager This role requires full end-to-end delivery ownership, from gathering and understanding requirements, through planning, prioritization, risk and dependency management, to successful implementation and achievement of business objectives.
Additional responsibilities include:
* Building detailed work plans and defining milestones.
* Ongoing monitoring of task progress.
* Proactive control and identification of potential blockers, with timely resolution.
* Matrix management of development teams and coordination of multiple interfaces simultaneously, including remote development teams and a large number of stakeholders.
* Daily work with Jira for managing work plans and tasks, tracking execution, generating status reports, monitoring progress metrics, and more. Full-time position, Sunday-Thursday, in the Central Israel area.