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Location: Petah Tikva
Job Type: Full Time
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. Thats why most of our teams work from the office full time, with flexibility when its needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Requirements:
What you need to succeed:
Education: Bachelors degree in Computer Science, Software Engineering, or a related technical field.
Experience: 6+ years of hands-on development experience, including strong proficiency in C++ alongside Java, C#, or Go.
AI & Innovation: A strong passion for AI-driven development.
Project Leadership: Proven track record of leading large-scale projects end-to-end, with strong execution, organizational, and stakeholder communication skills.
Cloud Infrastructure: Experience with the AWS technology stack.
Core Technical Skills: Solid background in backend server programming (including multithreaded programming and performance tuning).
Soft Skills:
Excellent design and analytical skills.
Strong ability to quickly learn, adopt, and deeply understand new technologies independently.
A thorough, methodical approach to every task.
Proactive by nature, with an internal drive for excellence and continuous improvement.
Creative, out-of-the-box thinker.Exceptional interpersonal skills and a true team player.
What will make you stand out from the crowd:
Experience using AI tools as part of the SDLC.
Background in developing security products.
Experience developing for multiple operating systems (Cross-Platform).
Familiarity with DevOps practices, with an emphasis on Jenkins and Artifactory.
Fluency in English with strong written and verbal communication skills.
This position is open to all candidates.
 
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8830041
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23/09/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
We are seeking a strategic technical leader to drive the next phase of our engineering evolution. Reporting directly to the VP of R&D, you will carry two core mandates:
Manage one or more engineering teams with a focus on AI development.
Lead AI SDLC transformation efforts across the entire R&D organization.
This is a rare, high-leverage role at the intersection of people leadership, technical craft, and organizational transformation. If you want to define how an entire engineering organization works in the age of AI - and leave a lasting fingerprint on a fast-scaling SaaS platform - this role is for you.
What You'll Do:
Domain Ownership & People Management:
Assume operational leadership for critical R&D domains, including management of engineering teams focusing on AI.
Manage, coach, and grow Team Leads and senior engineers, building leadership depth across your domains.
Own team health, delivery velocity, and engineering quality for every team under your purview.
AI Developer Experience (AI DX):
Lead the transformation of our engineering processes by implementing AI-driven tools, frameworks, and workflows.
Significantly accelerate R&D throughput, optimize developer workflows, and foster an AI-first engineering culture - leading by example.
Drive adoption of agentic coding tools (e.g., Cursor, AI agents) across teams and measure their impact on productivity.
Technical Authority & Governance:
Challenge existing architectural paradigms and introduce innovative, out-of-the-box solutions to complex technical problems.
Mentor engineering teams and raise the bar for AI engineering quality and best practices across R&D.
Strategic Cross-Team Leadership:
Orchestrate complex, cross-functional initiatives that require deep technical alignment across disparate teams.
Manage project delivery, timelines, and execution to ensure seamless cross-functional results.
Architectural Vision:
Define and execute the long-term technical AI roadmap, ensuring high standards of scalability, reliability, observability and engineering excellence across the platform.
Requirements:
Engineering leadership experience: Extensive background as a Director of Engineering or equivalent senior technical leadership capacity (typically 8+ years of experience), overseeing multiple Team Leads and cultivating leadership talent in medium-to-large startup environments. Proven experience working in organizations with enterprise customers.
Delivery track record: Demonstrated success managing cross-functional engineering teams and delivering large-scale technical projects.
Deep GenAI expertise: Strong knowledge of LLMs, evals, RAG, AI harness/agent architectures, and production-grade AI systems.
AI DX hands-on experience: Proven track record of implementing AI agents and tooling to improve R&D productivity across multiple teams, with measurable outcomes and adoption.
Architectural vision: Strong track record of architectural decision-making, technical mentoring, and long-term roadmap planning.
Communication: Exceptional ability to bridge the gap between technical teams and business stakeholders. Fluent Hebrew and English.
Startup DNA: Ability to thrive in a fast-paced, hyper-growth environment where priorities shift and speed matters.
This position is open to all candidates.
 
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23/09/2026
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
As a Senior Software Engineer, youll play a key role in building and scaling the data infrastructure that powers our platform. Youll work on complex, large-scale data systems that collect, process, and transform massive volumes of cloud and SaaS usage data into reliable, actionable insights for our customers.

Youll take ownership of core data pipelines and backend services, tackle challenging problems in distributed systems, and drive improvements in performance, reliability, and scalability. Working closely with engineering teams and other business units, youll contribute to architectural decisions and help shape the next generation of our data platform.

This is a high-impact role for an engineer who enjoys solving complex data engineering challenges, working with modern cloud and big data technologies, and building resilient systems that operate at scale.

Responsibilities:

Own, enhance, and improve our core platform.

Build and maintain systems for collecting and processing metrics from client environments.

Focus on system efficiency and resilient infrastructure.

Integrate well-known SaaS platforms into our big data repository (e.g., major cloud providers, Datadog, Snowflake).

Optimize Spark and Airflow processes.

Contribute to data design and platform architecture while working closely with other business units and engineering teams.

Face the challenges of testing and monitoring large-scale data pipelines.
Requirements:
7+ years of experience developing and operating large-scale, high-availability systems.

7+ years of experience with Python (Experience with Go is a plus).

Experience working with cloud environments (AWS preferred) and big data technologies (Spark, Airflow, S3, Snowflake, EMR).

Familiarity with metrics systems (e.g., Prometheus, cloud monitoring APIs) or time-series data - a strong plus.

Autodidact, self-motivated team player with strong communication skills and a passion for solving challenges at scale.
This position is open to all candidates.
 
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8830032
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Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a Security Researcher to join our research group as part of a growing team developing Autopilot, an innovative product for autonomous investigation and response.
As a core member of the team, you'll go beyond research: youll research, design, and develop investigation modules that allow Autopilot to autonomously detect, investigate, and respond to advanced threats at a massive scale.
Youll analyze everything from new malware behaviors to attacker techniques and process activity in enterprise-scale networks, using data collected from across millions of endpoints. Your work will span identifying attack patterns and uncovering statistical anomalies, as well as validating that the system responds effectively to real-world attacks and APT campaigns using production data.
Key Responsibilities
Research and implement new autonomous methods for investigating and responding to targeted attackers, using large-scale, diverse security datasets
Develop and design the graph-based algorithms that power autonomous investigation and decision-making capabilities
Design automated incident response by developing reusable logic that transforms raw security data and alerts into clear, actionable insights.
Leverage graph algorithms, AI techniques, and statistical methods to mimic and scale human security analyst workflows
Conduct deep, hands-on investigations into modern malware, APTs, and complex attack flows to inform detection and response logic
Stay up to date with attacker methodologies, tools, and techniques (TTPs), ensuring our product remains effective against evolving threats
Contribute to a collaborative, fast-paced research team, helping shape our research strategy, improve processes, and continuously enhance the product.
Requirements:
5+ years of experience in security or threat research, in which you conducted deep research with actionable insights and real-world impact.
Proven experience as part of an R&D/development team, along with strong proficiency in Python programming
Intimate knowledge and understanding of attack methods and techniques over endpoints and enterprise networks
Comfortable working with large-scale datasets to extract meaningful insights through advanced analysis
Strong sense of ownership and ability to independently drive projects from concept to execution
Critical thinker who thrives both independently and in collaborative team environments
Excellent verbal and written communication skills
A cybersecurity professional driven to solve the next generation of security challenges.
Preferred Qualifications
In-depth knowledge of the inner workings of operating systems (especially Windows)
Experience working with graph DB and algorithms
Experience in statistics, advanced data studies, or machine learning.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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עדכון קורות החיים לפני שליחה
8830016
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23/09/2026
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
As a Senior Full-Stack Engineer, youll be at the forefront of building and scaling our product from the ground up. Youll work closely with your team, as well as a product and product designer, to design and implement both the front-end user experience and back-end logic that powers our platform.

Youll play a key role in creating modern UI components, building API services, and contributing to core architectural decisions in a high-impact, low-ego team environment.

What youll do:

Design and implement scalable Senior Full Stack Engineer features and components using NodeJS and React.

Build and maintain robust APIs and data pipelines to support the platform.

Collaborate closely with product, design, and engineering leadership on architecture and UX.

Participate in code reviews, testing, CI/CD, and overall platform improvements.

Bring creativity, curiosity, and best practices to everything you build.
Requirements:
5+ years of experience in software engineering.

Proficiency in NodeJS and React (or deep JavaScript expertise).

Strong understanding of both frontend and backend systems.

Autodidact and self-driven with a problem-solving mindset.

Excellent communication and collaboration skills.

Comfortable in a fast-paced, startup environment.

Academic degree in Computer Science (or similar).

Familiarity with CI/CD pipelines and modern DevOps practices is a plus.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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8830014
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
23/09/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
Zipher is building the Autonomous Execution Layer for cloud data and AI workloads. Backed by $50M in funding , we dynamically orchestrate clusters, predict bottlenecks, and auto-heal infrastructure in real time — with zero human intervention . Our platform runs in production at global enterprise customers, including Fortune 500 companies , delivering mission-critical resilience and sub-second optimization Autonomous execution is a new category, and we are the ones defining it — already running in production inside Fortune 500 environments , where being wrong is not an option. The team is deliberately talent-dense ; every hire changes what we are able to build next. We are looking for a Senior Full Stack Engineer with 7+ years of development experience at leading startups to own Zipher’s entire product surface — the control plane that turns autonomous decisions into something engineering leaders can see, trust, and act on. You will own it end to end: the services and APIs behind it, and the real-time interfaces built on top of them. This is a backend-heavy role: about 70% backend and 30% frontend. It is best suited for candidates whose primary expertise and passion lie in backend development.
What You’ll Do
* Own the product surface end to end : architecture, services, APIs, and the real-time interfaces built on top of them
* Set the technical direction of the control plane — stack, data contracts, and the patterns every engineer after you builds on
* Build high-throughput services that turn live telemetry from production data and AI workloads into decisions, and the explainability layer that makes those decisions readable
* Work directly with the founders on what gets built next, and lead the technical moves that follow — from what enterprise customers need to the architecture that answers it
* Drive quality end to end: testing, CI/CD, observability, and the operational bar for a product Fortune 500 engineering teams run in production
What We Offer A product that is already winning : a new category of autonomous data platform, in production inside Fortune 500 environments A domain of your own : you lead it end to end — the architecture, the stack, and the patterns every engineer after you builds on A seat on the core team : you are one of the engineers deciding what the platform becomes, not one implementing someone else’s decisions Engineering problems that are genuinely hard : real-time telemetry at enterprise scale, distributed decisions, and an explainability layer teams trust in production Engineers worth learning from : a deliberately talent-dense team, direct work with the founders, and a bar that pulls everyone up Room to grow and to lead : your ownership widens as the platform does, and the people who lead moves here keep leading them Top-of-market compensation and a meaningful equity package Ready to own the control plane for an autonomous data platform? Hit Apply.
Requirements:
What You’ll Bring 7+ years of development experience at leading startups – Must
* Experience as a developer in an elite IDF technology unit (e.g. 8200, Mamram, Ofek, Matzpen) – Strong advantage Full stack engineering experience weighted to the backend (about 70% backend, 30% frontend): production services, APIs, and data-intensive systems
* Strong production mastery of Python (FastAPI) and TypeScript/React , plus 2+ years of hands-on production experience with AWS — Lambda, ECS, Fargate, DynamoDB, ECR, S3, API Gateway, or EventBridge
* Experience building cyber, AI, or data-intensive products where scale, latency, and correctness are the hard part
* A track record of taking systems from architecture to production at scale , and owning them once they are there BSc in Computer Science, Electrical Engineering, or a related engineering discipline
* A high-agency, maker mindset : strong product intuition, engineering craftsmanship, and full ownership
This position is open to all candidates.
 
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23/09/2026
מיקום המשרה: מרכז
סוג משרה: משרה מלאה
דרוש/ה מדריך /ת מטמיע /ת מערכות מידע פיננסיות
לתפקיד הכולל הדרכה, הטמעה וליווי משתמשים בעבודה עם מערכות מידע פיננסיות.
דרישות:
ניסיון בהדרכה/ הטמעה של מערכות מידע - חובה
ניסיון בעבודה עם מערכות פיננסיות - חובה
ייבחן גם ניסיון רלוונטי מתפקיד של רפרנט/ית מערכות פיננסיות עם אוריינטציה להדרכה והטמעה
יכולת עבודה מול משתמשים, שירותיות ויכולת למידה גבוהה. המשרה מיועדת לנשים ולגברים כאחד.
 
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הגשת מועמדותהגש מועמדות
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23/09/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
we are seeking a customer-focused Technical Support Engineer to join our Global Technical Support team.
In this role, you will provide technical support to customers, troubleshoot networking and communication solutions, and collaborate with Engineering and Product Management to resolve technical issues efficiently.
You will also deliver professional services and support customers both remotely and on-site.
This is a full-time position with the option of working from home one day a week.
Location: Tel Aviv office Ramat-Hachayal.
Key Responsibilities
Serve as the primary technical contact for assigned customer support cases via phone, email, and web.
Troubleshoot and resolve network configuration issues, equipment faults, and product-related problems.
Analyse customer network environments to identify root causes and recommend effective solutions.
Collaborate with Engineering, Product Management, and Tier-3 Support teams to resolve complex technical issues.
Deliver Professional Services, including product implementation, configuration, technical trainings, technical consulting, etc
Provide on-site installation, troubleshooting, and technical support when required.
Maintain high levels of customer satisfaction by delivering timely, professional, and effective technical support.
Requirements:
Minimum of 2 years of experience in one or more of the following areas:
Carrier Ethernet technologies
IP/Ethernet networking
VLANs, Routing, and Switching
Quality of Service (QoS), including traffic prioritization and policing
Industrial IoT (IIoT) technologies
TDM technologies
SNMP management platforms and network monitoring
IT Network Administration
Strong analytical, diagnostic, and troubleshooting skills.
Excellent communication, interpersonal, and customer service skills.
Ability to manage multiple technical issues in a fast-paced environment.
Willingness to travel for customer on-site support when required.
Preferred Qualifications
Bachelors degree (B.Sc. or B.A.) in Computer Science, Information Technology, Electrical Engineering, or a related technical field.
Networking certifications such as CCNA or equivalent are an advantage.
Experience supporting telecom, service provider, or enterprise networking environments is a plus.
This position is open to all candidates.
 
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
23/09/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a versatile Senior Software R&D Engineer and a dedicated team member to join our multidisciplinary group. This role places a heavy emphasis on hardware bring-up, low-level software development, and collaborative engineering. You will be a core player in a tight-knit team, moving seamlessly between different phases of system creation-from architecting board support packages (BSPs) and troubleshooting new hardware boards to designing high-performance application features.
Location: Ramat Hachayal, Tel Aviv. Hybrid option once a week.
Responsibilities:
Active Team Member: Collaborate daily within a diverse R&D team. Brainstorm solutions, conduct peer code reviews, and share knowledge to elevate the teams capabilities.
Hardware Bring-up & BSP: Lead the software-side bring-up of next-generation hardware. Design, develop, and debug Board Support Packages (BSPs) to seamlessly bridge the hardware-software boundary.
HW/SW Integration: Partner closely with hardware engineers to diagnose system-level bottlenecks, read schematics, and ensure optimal hardware performance.
Real-Time Feature Implementation: Design and develop high-performance software features and real-time application layers for our flagship product.
Product Implementation Design: Translate complex product requirements into scalable, highly reliable software designs and system architecture.
Requirements:
Education: B.Sc. in Computer Engineering or Electronic Engineering.
Experience: 5+ years of professional engineering experience.
Teamwork: Excellent communication skills. Proven track record of being a strong, supportive team member in collaborative R&D environments.
Core Languages: Strong proficiency in C and C++ programming.
RTOS Expertise: Proven experience in real-time embedded systems, specifically working with the VxWorks operating system.
Low-Level Development: Demonstrated experience in Board Support Package (BSP) implementation.
Networking: Strong knowledge of Ethernet protocols and Networking.
Advantages (Nice to Have):
Experience working on systems that include Layer 2 (L2) and Layer 3 (L3) protocols.
Experience working with Time-Division Multiplexing (TDM) networks.
Knowledge of the Linux operating system.
This position is open to all candidates.
 
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
23/09/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
Our R&D team develops one of the companys leading products and is involved in the design and development of advanced Linux-based networking solutions.
We are looking for a talented Development Engineer to join our team and take part in building innovative software solutions in a dynamic and challenging environment.
Location: Ramat Hachayal, Tel Aviv. Hybrid option once a week.
Requirements:
B.Sc. in Computer Science, Software Engineering, Electrical Engineering, or equivalent practical experience
Strong hands-on experience working with Linux environments
At least 3 years of software development experience in C/C++, (Python advantage)
Solid understanding of software design, debugging, and troubleshooting
Familiarity with networking concepts and protocols
Experience with embedded Linux systems (kernel space advantage)
Hands-on experience with low-level hardware protocols
Experience in systems including L2/L3 protocols and TDM networks
Fast learner with strong technical curiosity and problem-solving skills
Self-driven, motivated, and capable of working independently and in a team environment.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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23/09/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
Morning is looking for a Senior Software Engineer with a builder mindset and a strong backend orientation — someone who enjoys taking ideas from concept to production, working across different parts of the stack, and doing whatever it takes to build great products. At Morning, engineers go beyond traditional role boundaries, taking ownership of solutions end to end rather than handing work off between specialized teams. We value people who are comfortable figuring things out, learning new technologies, and using AI tools to expand what they can build. You'll join our Delivery team, working on both existing products and new features. What you'll do
* Build and ship new features and improve existing products, taking ideas from initial problem-solving through to production.
* Work across the stack and beyond traditional engineering boundaries, taking a hands-on approach to solving problems and delivering complete solutions.
* Use AI-powered development tools extensively to explore solutions, write and improve code, debug issues, and accelerate development.
* Take ownership of the quality and reliability of what you build, critically evaluating AI-generated code and validating solutions before shipping.
* Explore new technologies and approaches to find better ways to build and deliver products. Why join Morning? Our customers rely on us to manage their financial data, so quality, reliability, and trust matter. We believe great engineers shouldn't be limited by rigid role boundaries. Our team takes a hands-on, end-to-end approach to building products — combining engineering, AI tools, experimentation, and whatever skills are needed to turn ideas into reality. You'll have room to take ownership, experiment, and make a meaningful impact, with the opportunity to see your work reach customers without long development cycles.

Advantages:

* Experience working with Databricks or Spark.
* Experience in fintech or other regulated environments.
Requirements:
* 5+ years of hands-on software development experience, including building and shipping production software.
* Strong backend orientation, with the ability to work across different parts of the stack as needed.
* Strong programming skills in TypeScript or Python.
* Experience with AWS and serverless technologies.
* Proven hands-on experience using AI coding tools extensively as an integral part of the software development workflow, with the ability to apply them effectively and critically.
* Strong problem-solving skills and the ability to take features from idea to production.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8829780
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Location: Tel Aviv-Yafo
Job Type: Full Time
we are looking for a Senior IT Platform Engineer to join our team and help scale our global operations.
You'll own the technical architecture of our SaaS applications, identity platform, and endpoint management strategy, ensuring they work together seamlessly. This is a hands-on engineering role where you'll design scalable solutions, serve as the Tier 2-3 escalation point for complex technical challenges, and help shape how we integrate AI-powered tools into our environment
SaaS & Identity Architecture
Help with the design and evolution of our company's SaaS strategy, ensuring scalable, secure, and seamless management of enterprise applications.
Own the Okta identity platform: SSO/SAML configuration, SCIM provisioning, lifecycle automation, and access governance across 50+ applications.
Define standards, policies, and best practices for application integration, implemented across the broader IT team.
Design, build, and maintain SaaS integrations using APIs, webhooks, and enterprise integration platforms (e.g., Workato) to automate business processes and reduce manual effort.
Continuously evaluate new tools, AI-powered applications, and frameworks to strengthen our SaaS capabilities, including building the integration strategy for each.
Support the integration and governance of AI-powered tools, ensuring secure deployment aligned with IT and Security policies.
Endpoint & Device Management
Administer and optimize Jamf Pro (Macs) and JumpCloud (Windows devices), ensuring compliance, security, and seamless user experience.
Optimize deployment and lifecycle workflows to enable zero-touch onboarding and efficient device management
Partner with IT Specialists to operationalize onboarding, compliance, and device lifecycle processes at scale.
Support audit, reporting, and compliance initiatives by maintaining clear visibility into device health and fleet metrics.
Tier 2-3 Support & Team Collaboration
Serve as the escalation point for complex MDM, identity, and SaaS-related issues, performing root cause analysis and driving resolution.
Collaborate with IT Specialists to support day-to-day IT operations, guiding execution while helping resolve advanced tickets.
Requirements:
6+ years of experience in IT, including 3+ years focused on SaaS administration, identity management, and systems integration.
Hands-on experience with identity platforms such as Okta, including SAML/SSO, SCIM provisioning, lifecycle rules, and access governance.
Proven deep expertise with MDM platforms such as Jamf, JumpCloud, or Intune.
Demonstrated ability to evaluate and integrate AI-powered enterprise tools, including understanding of data governance, API integration patterns, and responsible AI deployment.
Strong integration skills with hands-on experience building workflows using APIs, webhooks, and platforms such as Workato, Slack Workflows, Google Workspace APIs, Okta Workflows (or equivalent), and AI automation platforms to streamline enterprise operations.
Scripting proficiency in Python, Bash, or PowerShell to automate IT tasks and drive efficiency at scale.
Proven Tier 3 support experience in a global, fast-paced environment, collaborating across time zones and teams.
A proactive mindset and strong sense of ownership - comfortable leading projects end-to-end and driving impact.
Preferred
Experience with Google Workspace administration at scale.
Deep understanding of macOS, Windows, compliance, and lifecycle best practices.
Experience with AI-powered IT tools and understanding of responsible AI integration in enterprise environments.
Experience with HRIS platforms (especially Bob), Slack, Asana, Notion, Jira or other enterprise applications.
Experience with ITSM platforms including their workflows and integrations.
Experience implementing AI tools in enterprise environments, including prompt engineering basics, AI agent workflows, or LLM-based automation.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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עדכון קורות החיים לפני שליחה
8829121
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Location: Tel Aviv-Yafo
Job Type: Full Time and Temporary
We are looking for a proactive and highly organized CX Process Specialist - Engineering to join the CX Delivery team as a Maternity Leave Replacement.
This role is ideal for a CX Operations professional with hands-on experience improving processes, working with CX tools, and partnering with cross-functional teams.
The role sits at the intersection of Customer Experience, Engineering, Product, and Operations. You will help ensure customer issues, bugs, escalations, and operational processes are managed in a structured, scalable, customer-focused, and increasingly proactive way.
This is a hands-on role for someone who enjoys bringing order to complex processes, working with multiple stakeholders, identifying gaps, and using AI and automation to drive improvements from idea through implementation. A key goal will be helping CX and CX Engineering teams move from reacting to issues to identifying and addressing them proactively.
Job responsibilities
Own and coordinate CX-to-Engineering operational processes, including customer escalations, bugs, engineering tasks, and incident-related follow-up.
Manage the flow of escalations through tools such as Zendesk, Slack, and Linear-ensuring requests are correctly documented, prioritized, assigned, tracked, and communicated.
Partner closely with CXE, Engineering, Operations, Product, Support, and other stakeholders to drive timely progress and clear ownership.
Identify process gaps, recurring pain points, and manual work, and design practical improvements that increase efficiency, visibility, consistency, scalability, and proactive support.
Use AI tools, including Cursor, to explore, build, and implement automation and workflow improvements for CX Engineering processes.
Analyze relevant logs and operational data to identify recurring issues, surface insights earlier, and build or improve alerts, signals, and workflows that enable CX Engineers to investigate and act before issues become widespread or are escalated by customers.
Help maintain and improve escalation frameworks, workflows, templates, dashboards, and internal documentation.
Support incident, root-cause analysis, and retrospective processes, ensuring incidents are resolved in a fast and customer-centric way and learnings and preventive actions are captured and followed through.
Provide visibility into trends, volumes, blockers, and outcomes, helping teams make informed prioritization decisions and anticipate emerging risks.
Requirements:
3+ years of experience in CX Operations, Customer Support Operations, Customer Project/Program Management, or a similar operational role.
Experience working cross-functionally with Engineering, Product, and Customer-facing teams.
Strong ownership, prioritization, and follow-through-you are comfortable independently driving work across multiple stakeholders.
Excellent communication skills, with the ability to translate complex issues into clear updates, requirements, and next steps.
Strong attention to detail and ability to create structure in a fast-paced, changing environment.
Experience using AI tools, ideally including Cursor, to improve processes, automate manual work, or build operational solutions.
Comfort reading and investigating logs and operational data to support troubleshooting, identify trends, improve processes, and help create proactive alerts or workflows.
Experience with tools such as Zendesk, Asana, Linear, Jira, Slack, Salesforce, or similar platforms - Zendesk and Linear strong advantage
A data-driven mindset and ability to use operational insights to identify trends, improvement opportunities, and early risk signals.
Experience with incident management, escalations, bug management, or SaaS operations is a strong advantage.
Nice to Have
Experience developing Zendesk apps or advanced Zendesk administration.
Experience in a high-growth SaaS environment.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8829119
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דיווח על תוכן לא הולם או מפלה
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
Location: Tel Aviv-Yafo
Job Type: Full Time
As the Field Deployment Engineering (FDE) Team Lead within the Customer Solutions Architecture (CSA) team, you will lead and develop a team responsible for designing and delivering technical solutions that help customers maximize the value of Bob.
This role combines people management, technical leadership, and hands-on involvement in complex customer solutions. You will set priorities, support the teams performance, professional growth, and career development, maintain high delivery standards, and contribute directly to strategic technical projects.
The role sits at the intersection of customer needs, solution architecture, integrations, and AI-assisted development. You will partner closely with customers, Customer Solutions Architects, Professional Services, Product, and Engineering to ensure solutions are practical, scalable, and aligned with Bobs platform strategy.
The ideal candidate is a strong technical leader with a genuine interest in people management. You may already have formal management experience or have demonstrated leadership through mentoring, technical guidance, project ownership, or supporting the development of others.
Requirements:
5-7 years of experience in system integrations, technical implementation, SaaS deployment, solution consulting, or integration architecture.
1-2 years of experience in people management or team leadership.
Demonstrated leadership capabilities through mentoring, technical guidance, project leadership, onboarding, or supporting the professional development of others.
A genuine interest in people management, with the ability to motivate, coach, provide feedback, and build strong working relationships.
Deep hands-on experience integrating SaaS platforms using APIs, webhooks, middleware, automation tools, and related technologies.
Strong business and technical orientation, with the ability to translate complex customer needs into practical and scalable solutions.
At least 2 years of hands-on experience with AI-assisted development and vibe coding, using AI tools to build integrations, automations, prototypes, or custom solutions.
Strong analytical, decision-making, problem-solving, and troubleshooting skills.
Strong customer-facing and consulting skills, with experience working directly with enterprise customers.
Excellent communication skills and the ability to provide clear technical direction and constructive feedback.
Nice to Have
Experience conducting performance conversations, providing structured feedback, or supporting career development.
Experience leading technical projects or coordinating the work of an integrations, implementation, or solutions team.
Familiarity with HCM, HRIS, payroll, identity, or other enterprise SaaS ecosystems.
Experience working with extensible SaaS platforms and configurable data models.
Experience designing end-to-end enterprise workflows across multiple systems.
Familiarity with cloud services, authentication methods, APIs, and integration security concepts.
What Success Looks Like
You build an engaged, collaborative, and high-performing team.
Team members receive clear direction, regular feedback, effective mentoring, and meaningful opportunities for professional growth.
Team priorities and workloads are managed effectively, and high-quality customer solutions are delivered on time.
You empower team members to take ownership while providing the technical direction and support they need.
You remain close to the technology and contribute directly to strategic and complex customer solutions.
Complex technical, delivery, and customer challenges are resolved effectively.
The team delivers scalable and maintainable solutions that align with Bobs platform strategy.
AI-assisted development is used effectively to improve delivery speed and quality.
Customers and internal stakeholders view you and the team as trusted technical partners.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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עדכון קורות החיים לפני שליחה
8829117
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22/09/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
Perform Client Due Diligence to evaluate the customer from a compliance perspective and ensure that all established procedures are followed while providing a great customer experience

Continuously improve streamlined processes to manage the end-to-end onboarding process from a financial crimes risk perspective

Work with the Compliance Team to ensure adherence to local and global compliance policies and procedures

Stay up-to-date on AML-related news and emerging regulatory developments Perform period reviews and support audits
Requirements:
Relentlessly curious - Your analytical skills are second to none and the concept of deriving data-driven insights invigorates you but you dont succumb to analysis paralysis

Process driven - You enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible

A team player - You are a natural in building relationships with your colleagues but you enjoy working independently as much as you enjoy working with a team

A master prioritizer - You leverage sound judgment to quickly assess all the tasks at hand and expertly prioritize them

Inquisitive by nature - You know when to dig a little deeper to get to the bottom of a problem and solve it; in doing so, you ask the right questions necessary to arrive at a sound, risk-based decision


You have:

4-5 years of process-oriented experience requiring meticulous attention to detail and well-honed written and verbal communications; bank or fintech experience strongly preferred

Relevant knowledge of European/Israeli AML Directives and subsequent implementations into local laws, with understanding of the AML/CTF regulations, principles, and typologies

Proven track record of managing personal performance against objective targets and using data and analytics to make decisions

Proficiency in the use of Excel and other Office / G Suite tools, case management systems, and third-party data-oriented SaaS vendors

Comfort with a fast-paced, dynamic environment is a must; past exposure to a high-growth and/or globally distributed startup is also valuable

Preferably an AML certification (e.g. ACAMS, ICA)

Language Skills: English and Hebrew (Required), Arabic (Highly Desirable).
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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עדכון קורות החיים לפני שליחה
8829114
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