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לפני 4 שעות
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
we are looking for a Senior IT Platform Engineer to join our team and help scale our global operations.
You'll own the technical architecture of our SaaS applications, identity platform, and endpoint management strategy, ensuring they work together seamlessly. This is a hands-on engineering role where you'll design scalable solutions, serve as the Tier 2-3 escalation point for complex technical challenges, and help shape how we integrate AI-powered tools into our environment
SaaS & Identity Architecture
Help with the design and evolution of our company's SaaS strategy, ensuring scalable, secure, and seamless management of enterprise applications.
Own the Okta identity platform: SSO/SAML configuration, SCIM provisioning, lifecycle automation, and access governance across 50+ applications.
Define standards, policies, and best practices for application integration, implemented across the broader IT team.
Design, build, and maintain SaaS integrations using APIs, webhooks, and enterprise integration platforms (e.g., Workato) to automate business processes and reduce manual effort.
Continuously evaluate new tools, AI-powered applications, and frameworks to strengthen our SaaS capabilities, including building the integration strategy for each.
Support the integration and governance of AI-powered tools, ensuring secure deployment aligned with IT and Security policies.
Endpoint & Device Management
Administer and optimize Jamf Pro (Macs) and JumpCloud (Windows devices), ensuring compliance, security, and seamless user experience.
Optimize deployment and lifecycle workflows to enable zero-touch onboarding and efficient device management
Partner with IT Specialists to operationalize onboarding, compliance, and device lifecycle processes at scale.
Support audit, reporting, and compliance initiatives by maintaining clear visibility into device health and fleet metrics.
Tier 2-3 Support & Team Collaboration
Serve as the escalation point for complex MDM, identity, and SaaS-related issues, performing root cause analysis and driving resolution.
Collaborate with IT Specialists to support day-to-day IT operations, guiding execution while helping resolve advanced tickets.
Requirements:
6+ years of experience in IT, including 3+ years focused on SaaS administration, identity management, and systems integration.
Hands-on experience with identity platforms such as Okta, including SAML/SSO, SCIM provisioning, lifecycle rules, and access governance.
Proven deep expertise with MDM platforms such as Jamf, JumpCloud, or Intune.
Demonstrated ability to evaluate and integrate AI-powered enterprise tools, including understanding of data governance, API integration patterns, and responsible AI deployment.
Strong integration skills with hands-on experience building workflows using APIs, webhooks, and platforms such as Workato, Slack Workflows, Google Workspace APIs, Okta Workflows (or equivalent), and AI automation platforms to streamline enterprise operations.
Scripting proficiency in Python, Bash, or PowerShell to automate IT tasks and drive efficiency at scale.
Proven Tier 3 support experience in a global, fast-paced environment, collaborating across time zones and teams.
A proactive mindset and strong sense of ownership - comfortable leading projects end-to-end and driving impact.
Preferred
Experience with Google Workspace administration at scale.
Deep understanding of macOS, Windows, compliance, and lifecycle best practices.
Experience with AI-powered IT tools and understanding of responsible AI integration in enterprise environments.
Experience with HRIS platforms (especially Bob), Slack, Asana, Notion, Jira or other enterprise applications.
Experience with ITSM platforms including their workflows and integrations.
Experience implementing AI tools in enterprise environments, including prompt engineering basics, AI agent workflows, or LLM-based automation.
This position is open to all candidates.
 
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31/08/2026
חברה חסויה
Location: Tel Aviv-Yafo and Netanya
Job Type: Full Time
We're seeking a hands-on AI Solutions Specialist to lead the development and implementation of enterprise-wide AI applications. In this pivotal role, you'll evaluate and deliver cutting-edge AI solutions to employees and teams across the organization. You'll spearhead AI solution projects from initial concept and gathering requirements through execution and widespread adoption, serving as the central point of contact between business, IT, and data teams. You'll also be at the forefront of the latest AI technologies.

As an AI Solutions Specialist you will
Partner directly with cross-functional and non-R&D teams to understand workflows, pain points, decision-making processes, manual tasks, and operational bottlenecks - diagnosing where GenAI and AI Agents can provide real, measurable value.
Translate ambiguous business problems into clear AI use cases, MVP definitions, solution designs, success metrics, and rollout plans.
Lead the lifecycle of GenAI-driven applications and Agents, transitioning rapidly from initial concept and technical feasibility to full enterprise-grade production rollouts.
Build and configure AI-powered solutions, including agentic workflows, workflow automations, RAG-based tools, decision-support tools, and integrations with internal systems.
Conduct technical audits of emerging AI technologies, leading "Build vs. Buy" analyses to ensure global scalability, security, and measurable value to the organization.
Run training and enablement sessions for both technical and non-technical teams, fostering a culture of AI literacy and ensuring the organization can leverage new tools effectively.
Build and evolve the Enterprise AI technology stack, continuously scouting and integrating next-generation platforms, LLM orchestration tools, and agentic frameworks.
Serve as the primary technical liaison between IS, IT, Legal, and Data teams to ensure AI solutions are securely integrated and compliant with enterprise standards.
Be a product owner of enterprise AI platforms, driving continuous solution adoption, impact measurement, and performance optimization across the organization.
דרישות:
5+ years in a technical role such as software engineering, solutions engineering, automation engineering, AI engineering, business application implementation, or a similar hands-on role, including 1+ years delivering AI, GenAI, agentic, or automation solutions for business or operational users.
A clear builder track record: you have shipped tools, automations, workflows, internal products, or prototypes that people actually used.
Deep, hands-on understanding of the LLM lifecycle, including Prompt Engineering, Retrieval-Augmented Generation (RAG), fine-tuning strategies, AI agents, tool use, human-in-the-loop workflows, evaluations, and responsible AI patterns.
Proven experience in implementing Enterprise GenAI platforms (e.g., Gemini Enterprise, Claude Chat).
Hands-on experience developing agentic workflows on top of agentic framework tools like Google ADK, AgentCore, and low-code platforms (Workato)
Proven experience developing GTM-related projects, mainly around sales and marketing.
Proven knowledge of GTM best practices and technology.
Proven project management skills and a demonstrated product management mindset, including the ability to define MVPs, prioritize, separate nice-to-have ideas from high-value use cases, and measure outcomes.
Strong discovery skills with non-technical stakeholders: you can map how work happens today and redesign it around AI, automation, and human accountability.
Excellent communication skills: able to explain technical tradeoffs to business stakeholders and business context to technical teams, and to run training and enablement sessions.
Strong ownership and execution, with creative, out-of-the-box thinking: comfortable moving from ambiguous problems to working solutions, with a focus on business impact and the ability to run and react fast.
Full-stack Web development experienc המשרה מיועדת לנשים ולגברים כאחד.
 
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26/08/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a mission-driven BizOps Engineer to join our R&D team!
We specialize in advanced AI predictive models, focusing on LTV, churn, and intent to drive business growth.
As the BizOps Engineer, you will serve as both a platform architect and a hands-on builder. You will own the AI-native platform architecture and governance for all non-core product functions, including Sales, Operations, HR, Legal, and Finance, while also building, maintaining, and scaling custom AI solutions yourself to address specific departmental needs.
Reporting directly to the VP of R&D, this role begins as a high-impact Individual Contributor (IC) with a clear mandate to build and lead a dedicated engineering team as the function scales. Your primary focus will be designing and deploying infrastructure and security protocols while simultaneously delivering the bespoke AI tools that empower teams and drive operational efficiency.
You will have the autonomy to choose the most effective path forward for any given challenge, whether that means leveraging existing SaaS platforms, integrating open-source projects, or building custom solutions from scratch, always guided by the specific needs and projected ROI of the departments you support.
Responsibilities:
Architect and maintain the internal AI-native platform, while personally building and scaling custom AI solutions and automated workflows for cross-functional teams.
Establish and enforce security protocols, governance frameworks, and best practices to enable safe and compliant AI solution development across the organization.
Identify and scale platform enablement opportunities that allow departments to automate their own workflows using approved AI capabilities.
Monitor and manage organizational compliance for internal AI applications, ensuring data privacy and ethical standards are met at scale.
Requirements:
5+ years in software engineering, DevOps, or business systems engineering.
Deep technical proficiency in AI-native tools (LLMs, RAG, agentic workflows) and hands-on experience building complex API-first integrations and data pipelines.
Strong product sense and intuition for user needs to design ROI-driven internal tools that translate operational bottlenecks into technical requirements.
Ability to operate effectively as an individual contributor today while possessing the vision to build and lead an engineering team as the function scales.
This position is open to all candidates.
 
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Location: Tel Aviv-Yafo
Job Type: Full Time
You are the technical owner of our most strategic and enterprise accounts post-sale. Part solutions architect, part relationship lead - you design and implement the integrations, automations, and AI-driven workflows that make our company the backbone of complex, global IT environments. You bridge business requirements and technical reality, and you own the outcome.
What You'll Do
Lead end-to-end project lifecycles - from architecture workshops to deployment - ensuring a white-glove customer experience
Design and implement complex integrations using REST APIs and webhooks with platforms such as ServiceNow, Salesforce, Okta, and Azure
Build AI-driven automation workflows that reduce manual overhead and optimize IT operations at scale
Serve as the primary technical point of contact for all parties, including C-level and VP-level stakeholders
Produce clear architectural diagrams, technical guides, and API documentation
Travel internationally up to 25% and domestically up to 15% for on-site engagements.
Requirements:
5+ years in Professional Services, Solutions Architecture, or Technical Implementation at a global B2B SaaS company
Proven experience working with upper mid-market and enterprise customers - a must
Significant hands-on AI experience - whether from an AI-native product company or advanced internal AI implementation - a must
Deep expertise in REST API integration patterns and data mapping across enterprise systems
High proficiency in PowerShell and Python for automation and system administration
Native Hebrew and near-native English - both required; US and European market experience is the focus
Strong project management skills with the ability to juggle multiple complex accounts simultaneously
A natural in the room - confident, credible, and business-oriented with C-level stakeholders
Valid passport and willingness to travel internationally.
This position is open to all candidates.
 
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Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for an Engineering Team Lead, who will be responsible for the foundational infrastructure framework used by all our company engineering teams to build, deploy, and operate AI agents safely in production. We are building the "operating system" for AI at our company, covering agent sessions, memory management, tool orchestration, durable execution, and multi-tenant isolation. You will lead a high-impact team of 5 engineers to create the runtime and platform that defines the future of autonomous enterprise intelligence.
Youll Own:
Agentic Framework Architecture: Designing and building our companys internal agentic framework, leveraging and integrating industry-standard tools such as LangChain, LangSmith, ADK, and similar ecosystems.
Evaluation and Quality Systems: Building evaluation frameworks and workflows for AI agents, including offline and online evaluations, quality metrics, regression detection, and experimentation infrastructure.
Team Leadership & Mentorship: Leading a squad of 3-4 senior engineers, fostering a culture of technical excellence, and managing end-to-end delivery in a fast-paced environment. You will spend approximately 50% of your time hands-on, architecting core systems and reviewing code, and 50% leading the team, mentoring engineers, and aligning with cross-functional stakeholders.
Observability, Monitoring, and Guardrails: Providing the organization with robust observability capabilities for AI agents, including tracing, logging, monitoring, cost tracking, and safety guardrails to ensure reliable and responsible usage.
Developer Enablement Platforms: Creating APIs, SDKs, and abstractions that enable product teams to easily build, test, and operate agents while adhering to platform standards.
Cross-Language Integrations: Designing integrations and tooling across Python and Java to enable seamless adoption of the AI framework within our companys broader backend ecosystem.
Youll Solve:
Agent Lifecycle and Orchestration Complexity: Managing agent execution, tool usage, memory, workflows, and failure modes in production-grade systems.
AI System Reliability at Scale: Ensuring agents remain observable, debuggable, and safe as usage scales across teams and products.
Evaluation and Drift Challenges: Detecting quality regressions, model behavior changes, and unintended agent behaviors through robust evaluation and monitoring systems.
Platform Adoption Friction: Balancing flexibility with guardrails so teams can innovate quickly without compromising reliability, security, or cost controls.
Youll Impact:
Company-Wide AI Enablement: Empowering every engineering team at our company to build agent-based solutions faster, with higher quality and confidence.
Foundational AI Infrastructure: Establishing the core frameworks, evaluations, and observability standards that all AI agents at our company will rely on.
AI Safety and Quality Bar: Raising the bar for how AI systems are evaluated, monitored, and governed across the company.
Requirements:
8+ years of backend engineering experience, with strong system design and platform-building expertise. Tech leadership or team leading experience is an advantage.
Strong analytical and problem-solving skills, with the ability to debug and resolve complex technical issues efficiently.
Hands-on experience with agentic systems and frameworks such as LangChain, LangSmith, ADK, or equivalent agent orchestration platforms.
Strong understanding of AI evaluation methodologies, including agent evaluations, prompt evaluation, regression testing, and quality monitoring.
High proficiency in Python for building production-grade AI frameworks and services.
Familiarity with Java and experience integrating backend platforms or tooling into Java-based systems.
Experience building observability, monitoring, or platform tooling for distributed systems.
Strong analytical skills and the ability to reason about complex, evolving AI-driven systems.
This position is open to all candidates.
 
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לפני 10 שעות
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a DevOps IT Engineer to join our dynamic IT team. This role blends hands-on system administration with modern DevOps practices, focusing on building, automating, and operating scalable hybrid environments across on-prem and cloud platforms.
If you are passionate about automation, cloud infrastructure, and improving developer productivity while maintaining robust and secure enterprise systems - we want to hear from you!
Responsibilities:
Design, build, and operate scalable infrastructure across on-prem environments and cloud platforms (AWS & Azure).
Manage and evolve virtualization platforms such as VMware and KVM (Proxmox).
Implement and maintain cloud infrastructure using Infrastructure as Code (IaC) and DevOps best practices.
Own identity and access management solutions including Azure Entra ID (Azure AD), SSO, MFA, Conditional Access, and directory synchronization.
Manage enterprise endpoint solutions such as Microsoft Intune and MobileIron/IVANTI.
Automate infrastructure provisioning, configuration, monitoring, and operational workflows.
Build and maintain internal tools to improve developer experience and engineering productivity.
Ensure system reliability, performance, and cost optimization across cloud and on-prem environments.
Maintain high security standards, compliance, and operational best practices.
Collaborate closely with DevOps, R&D, Security, and IT teams to support development and production environments.
Develop and maintain clear technical documentation.
Requirements:
5+ years of experience in DevOps / IT Infrastructure / System Engineering roles in global hi-tech environments.
Strong hands-on experience with cloud platforms (AWS and Azure).
Proven experience with VMware / Nutanix / KVM environments.
Experience with Azure Entra ID (Azure AD), including SSO, MFA, Conditional Access, and identity lifecycle management.
Strong Linux administration skills.
Solid scripting abilities (PowerShell, Python, Bash, or similar).
Experience with automation and Infrastructure as Code tools (e.g., Terraform - advantage).
Familiarity with networking concepts: firewalls, VPNs, switches, WiFi, NAC, ZTNA (FortiGate - advantage).
Experience with enterprise MDM solutions (Microsoft Intune, MobileIron/IVANTI).
Hands-on experience with backup solutions such as Commvault Metallic, Veeam, or Commvault.
Ability to work in high-pressure, mission-critical environments.
Business-level English (written and spoken).
Advantages:
Experience with Kubernetes, Docker, and containerized environments.
Knowledge of CI/CD pipelines and DevOps methodologies.
Relevant certifications (AWS/Azure Architect, RHCE, CCNA, MCSA).
Advanced networking knowledge (routing, switching, VPNs).
Experience with large-scale networking, telco, or cloud infrastructure environments.
Soft Skills:
Strong service orientation and communication skills.
Independent problem solver with a proactive mindset.
Team player with excellent time management skills.
This position is open to all candidates.
 
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02/09/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Tech is at the center of everything we do at our company and we're looking for people who are builders at their core. From developers to visionaries and everything in between, we want minds who aren't just interested in putting the pieces together but who can find new ways to innovate. Solid communication, creative problem solving and business understanding are all prerequisites. So, if you're tech savvy, inquisitive, and ready to take the road less traveled, the company Technology team might be right for you.
We're looking for a Senior DevOps Engineer with a strong security orientation to join our company's DevOps team.
our company's platform runs at significant scale, and our DevOps team sits at the core of keeping it fast, reliable, and secure. As we grow, so does the scope of what we own - we need an engineer who can step in as a strong pillar of our company's production ecosystem.
This is a hands-on role for someone who takes security seriously, moves fast, and knows how to get things done in a complex, high-scale environment.
our company's Technology Stack:
AWS, GCP, CLoudFlare ,Kubernetes, Terragrunt, Ansible, Jenkins, ArgoCD, Argo Workflows, Kong & Nginx, HashiCorp Vault, Kafka, RabbitMQ, Mongodb, Aurora Postgresql & Mysql, Prometheus, Grafana, VictoriaMetrics
Programming languages: Python, NodeJS, Go, Kotlin
What am I going to do?
Full Ownership: Drive infrastructure initiatives through their entire lifecycle, taking accountability from initial design to delivery and long-term operations.
Kubernetes Orchestration: Architect, implement, and maintain production-grade Kubernetes clusters, ensuring they remain scalable and resilient under high-scale demand.
Cloud Architecture: Design and manage robust AWS environments, including VPC, IAM, and EKS, to support a highly available platform architecture.
Infrastructure as Code: Utilize Terraform to build and evolve our environment, applying configuration management principles to all IaC workflows.
CI/CD Excellence: Support and improve our deployment pipelines using Jenkins and GitHub Actions to maintain a fast development velocity.
Observability: Implement comprehensive monitoring solutions with Prometheus and Grafana to ensure deep visibility into platform health.
Operational Resilience: Join the DevOps on-call rotation, taking responsibility for mitigating production issues and maintaining site reliability.
Tooling & Innovation: Continuously evaluate and adopt tools - security and otherwise - that raise the bar on engineering efficiency and security posture at our company.
Requirements:
6+ years of hands-on DevOps / Platform Engineering experience in large-scale production environments on a public cloud (AWS preferred).
Proven leadership mindset - able to own projects end to end and be accountable for outcomes.
Strong, production-grade Kubernetes experience across design, deployment, scaling, and troubleshooting.
Solid AWS experience with VPC, IAM, EC2, EKS, Load Balancers, and DNS.
Experience designing and operating highly available, scalable infrastructure systems.
Experience with managed and distributed databases (AWS Aurora, RDS, MongoDB, Redis).
Hands-on experience with Infrastructure as Code and configuration management (Terraform required; Terragrunt and Ansible a plus).
Experience with Docker and containerized workloads.
2+ years building and maintaining CI/CD pipelines (Jenkins, GitHub Actions)
Experience with monitoring and observability tools (Prometheus, Grafana).
Experience with GenAI platforms (AWS Bedrock, Vertex AI, OpenAI).
This position is open to all candidates.
 
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חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are hiring Deployment Strategists - Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound - typically 12 weeks or less - and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.

Key Responsibilities

Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle - Identify → Commit → Deploy → Consume - owning outcomes at every stage, not just discovery or deal closure

AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.

Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.

Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization

Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.

AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including

Cursor, Claude, and our coding products like Vibes, to accelerate development.

Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.

AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents.

Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
Requirements:
Required Qualifications:

4+ years experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology.

You have a degree in Computer Science or a related field.

Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have.

Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud.

Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex.

Proven ability to lead and own complex, ambiguous engagements end-to-end - from discovery through to measurable outcomes.

Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices.

Strong project and programme management skills - ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments.

Ability to travel 25% of the time to customer sites.

High level of proficiency in Hebrew and English.
This position is open to all candidates.
 
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23/08/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are a well-funded, early-stage startup looking for a talented and motivated Backend Engineer to join our founding team. The focus of this role is to design, develop, and deploy autonomous AI agents that can automate and optimize complex enterprise workflows. You will work on building intelligent systems capable of decision-making, data extraction, document processing, and other tasks typically requiring human intervention. This is an opportunity to influence the architecture and strategy of AI-driven automation solutions for large-scale enterprise environments.

Your Impact
AI Agent Development

Design and develop autonomous AI agents using best of breed large language models to automate tasks such as document processing, data extraction, and workflow management.

Implement reinforcement learning techniques to enhance decision-making capabilities of AI agents.

AI Integration

Build and integrate APIs that connect AI agents with external systems and enterprise software (ERP, CRM).

Use frameworks like TensorFlow, PyTorch, or Hugging Face to deploy and optimize AI models for real-time processing.

Data Processing and Pipelines

Design and manage data pipelines to process and analyze large volumes of documents and unstructured data efficiently.

Optimize data handling to improve speed and accuracy of AI agents.

Security and Compliance

Implement authentication and authorization mechanisms to secure AI-driven systems.

Ensure compliance with data privacy standards (e.g., GDPR, HIPAA) and adopt best practices for secure data handling.

Cloud Infrastructure and Scalability

Deploy AI agents on cloud platforms (AWS, GCP, or Azure) ensuring scalability and reliability.

Leverage containerization (Docker, Kubernetes) for efficient deployment and management.

Testing and Optimization

Develop and execute unit, integration, and performance tests for AI-driven systems.

Continuously monitor and optimize system performance for speed, accuracy, and cost-efficiency.

Collaboration

Work closely with AI researchers, front end engineers, and product teams to align AI agent capabilities with business requirements.

Participate in code reviews, design discussions, and architecture planning to drive innovation.
Requirements:
5+ years of experience in software engineering with a focus on AI-driven or autonomous systems.

Proven track record of deploying AI models or agents in production environments.
This position is open to all candidates.
 
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8793042
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תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
26/08/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are constantly striving to make our systems reliable, scalable, and simple to operate so our services are available to travelers when they need them most. With our continued growth, we have exciting challenges ahead and we're looking for a Senior Site Reliability Engineer to join our team in Tel Aviv. This role blends classic SRE ownership with pragmatic AI SRE work: you will build and operate the platforms, automation, observability, and incident response practices that keep Navan reliable, while helping teams use AI solutions, AI providers, and their APIs safely and dependably.



This is a hands-on engineering role, not a research role. You will partner with product, platform, data, security, support, and incident response teams to make production systems and AI-powered experiences more resilient. You will use software engineering, infrastructure as code, SLOs, telemetry, provider observability, and automation as your main tools, and you will apply AI where it creates measurable reliability value rather than novelty.



This position is based out of our new Tel Aviv office.



What You'll Do:

Support AI-based application solutions where reliability matters. Partner with the development teams building AI-powered travel experiences to support the development and production operation of their solution.
Work with AI solutions, providers, and APIs. Partner with teams integrating AI capabilities and providers, with attention to API reliability, authentication, quotas, rate limits, latency and provider-specific operational constraints.
Troubleshoot AI tools and provider issues. Diagnose failures across AI-powered workflows, provider APIs, configuration, permission errors, degraded responses and related areas.
Operate reliable production platforms. implement and run cloud infrastructure,and help product teams move quickly without compromising reliability.
Improve observability. Build dashboards, alerts, traces, logs, and runbooks that make service health clear, actionable, and tied to SLOs and customer impact.
Apply AI to SRE workflows. Prototype and productionize AI-assisted systems that create effective and efficient operations
Automate operational toil. Create tools, workflows, and automation that remove repetitive manual work and make operational knowledge easier to use.
Requirements:
5+ years of experience as a Senior SRE, Infrastructure Software Engineer, Production Engineer, or DevOps Engineer.
3+ years of experience operating production, 24x7 customer-facing systems.
Hands-on experience delivering production infrastructure, platform tooling, and automation used by engineering teams.
Strong software engineering skills in Python, Go, Java, or a similar language, with a bias toward production-quality code, tests, monitoring, and documentation.
Experience with cloud infrastructure, container orchestration, Linux systems, networking, CI/CD, and infrastructure as code such as Terraform or CloudFormation.
Experience building, tuning, and automating observability systems such as Grafana, Prometheus, New Relic, Datadog, Splunk, or similar tools.
Familiarity with SLOs, incident response, on-call practices, root cause analysis, and blameless postmortems.
Practical experience or strong interest in AI solutions, AI providers, agents, AI APIs, provider integrations, or AI-assisted internal tools.
Ability to troubleshoot AI tools and provider/API issues, including rate limits, quota, auth, permission errors, latency, SDK or API contract changes, content quality issues, and service degradations.
Excellent communication skills and the ability to work with stakeholders and domain experts across the company.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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8797911
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v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
26/08/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for our first Forward Deployed Engineer (FDE) to join our company and help build this function from the ground up.
This is a highly technical, hands-on, and customer-facing role. Youll be based in Israel, working closely with our Product and Engineering teams, while traveling regularly across the U.S. to work on-site with our enterprise customers.
Youll work directly with customers to understand their business processes, technical environments, and operational challenges, and translate them into AI-powered solutions. Youll own projects end-to-end - from discovery and requirements gathering through technical design, development, deployment, adoption, and continuous improvement.
As our first FDE, youll have a unique opportunity to define how our company works with customers from a technical perspective, build the processes and best practices for this function, and play a key role in how we scale customer delivery.
Were looking for a strong engineer with a product mindset who enjoys navigating ambiguity, working directly with customers, and turning complex business problems into scalable technical solutions.
our Values
Ownership - We take responsibility and move decisively.
Clarity - We simplify complexity to deliver meaningful impact.
Accuracy - Precision matters in everything we do.
Velocity - We move fast and execute with purpose.
Partnership - We succeed by working closely together.
What Youll Do
Partner directly with enterprise customers, both remotely and on-site across the U.S., to deeply understand their business processes, technical architecture, data flows, and operational challenges.
Lead technical discovery sessions, gather business and product requirements, and translate complex customer needs into scalable AI-powered solutions.
Design, build, configure, and deploy production-ready AI agents, integrations, and workflows that operate reliably within customer environments.
Work hands-on with APIs, enterprise systems, structured and unstructured data, and customer infrastructure to deliver end-to-end solutions.
Own customer engagements from technical discovery through implementation, deployment, adoption, and continuous optimization.
Validate solutions using real customer data, troubleshoot technical challenges, and continuously improve system performance and business outcomes.
Drive measurable business impact by identifying new use cases, increasing platform adoption, and helping drive growth and expansion within customer accounts.
Work closely with Product and Engineering in Israel to influence product direction based on customer feedback, implementation learnings, and real-world use cases.
Act as the technical owner throughout the customer engagement, building trusted relationships with both technical and business stakeholders.
Create reusable implementation playbooks, tools, and best practices that help scale the FDE function as our company grows.
Requirements:
5+ years of experience in Software Engineering, Forward Deployed Engineering, Solutions Engineering, or other highly technical customer-facing roles.
Strong software engineering fundamentals and a deep understanding of software systems and architecture.
Experience working with APIs, integrations, data flows, databases, and complex enterprise systems.
Experience working with AI agents, LLMs, automation platforms, or enterprise AI applications.
Experience leading technical customer engagements from discovery through deployment.
Strong product mindset with the ability to understand customer pain points and translate them into scalable product solutions.
Excellent communication skills and confidence working directly with enterprise customers, engineering teams, and executive stakeholders.
High level of ownership and the ability to independently solve ambiguous technical and business problems.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8798547
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