We are looking for a Ninja to join our talented support team an energetic self-starter and problem-solver with outstanding technical skills and interested in growing and learning from the best.
Develop your career, get acknowledged for your efforts, and work with dedicated people who love what they do in one of Tel Avivs top startups!
Responsibilities:
Providing Tier 1 technical support to customers and internal teams around the world.
End-to-end ownership of customer-reported issues in collaboration with Customer Success teams .
Monitor, maintain and support Optimoves production environment
A key person for integration projects and requests from customers (data-oriented).
Debug production issues with in-house and industry-wide set of tools
Construct ETL processes.
Conduct data QA and analysis.
Perform configuration management.
Create robust and scalable processes.
Requirements: Availability to work 3 shifts (9 hours each) a week (7:00-00:00) including weekends
At least 1 year of school remaining
Outstanding technical skills
Experience with SQL mandatory
Excellent verbal and written communication skills
excellent English!
Fast learner looking to be exposed to, and to work with, new technologies
Team player with self-learning and problem-solving abilities
Agile, highly motivated, exceptional work ethics, ambitious, a super-multitasker, and with a sense of responsibility to follow through on tasks
Desired:
Experience with operating systems such as Windows and Linux
Experience in customer-facing
Experience debugging issues in the web application logs, networking, etc
Experience with monitoring tools ( DataDog, Kibana, ElasticSearch)
Experience with working with APIs and integrations
Understanding of networking terminologies and functionality such as DNS, HTTP, ports.
המשרה מיועדת לנשים ולגברים כאחד.