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We are looking for a highly motivated, collaborative, and customer-focused Program Manager to join our IoT division and lead customer programs end-to-end. This role is responsible for managing global customer accounts, ensuring successful delivery, and maintaining high levels of customer satisfaction across complex, multidisciplinary solutions.
Responsibilities:
Oversee customer accounts end-to-end, from the onboarding stage through maintenance.
Responsibility for customer program renewals, expansions, and cross-sell.
Act as the primary point of contact and advocate for customer needs.
Manage existing accounts and new projects, ensuring customer satisfaction and successful delivery by monitoring key performance indicators (KPIs)
Build and maintain strong relationships with international customers through regular check-ins, ensuring their needs are met and identifying areas for improvement.
Manage multiple stakeholders, including government customers.
Use project planning tools and CRM software to monitor and track project progress.
Handle all operational aspects of accounts, including billing, logistics, and partners coordination.
Collaborate with internal teams to ensure smooth project execution and customer support.
Oversee technical support activities and provide knowledge/ training as required.
Prepare and present reports on account status and project progress.
Develop and deliver training programs to educate customers on product usage and best practices.
Lead implementation efforts for new customers, ensuring smooth transitions and successful adoption of our solutions.

we are looking for a Partner Development Manager - Mandarin Speaker.
As a Partner Development Manager , you will act as the strategic liaison between and our most influential ecosystem partnerships - including but not limited to media partners and OEMs. You will be responsible for developing and executing partnership strategies that drive mutual business growth and innovation. This role requires a highly independent operator with exceptional communication and cross-functional collaboration skills who can align global stakeholders around shared goals.
Key Responsibilities:
Build a strategy together with top partners to drive success.
Develop comprehensive knowledge of each partner's business, exploring their specific challenges and opportunities.
Map stakeholders and effectively navigate the partners organisation in pursuit of our shared goals.
Deploy critical thinking and assessment skills to enforce efficacy in strengthening relationships.
Exercise excellent planning and prioritisation skills to manage multiple partner relationships.
Advocate for, facilitate and enhance the adoption and use of products among mutual customers.
Identify and actualize opportunities for collaboration, such as joint marketing initiatives, thought leadership, or shared research and development.
Leverage strong internal communication to ensure company-wide buy-in for executing partnership initiatives.

we are a trusted name in advanced tracking, identification, and security solutions since 1988. We deliver multi-disciplinary solutions that combine hardware, software, communications, and cloud-based platforms in the fields of secure identity, public safety, and smart monitoring. We are looking for a highly motivated, collaborative, and customer-focused Program Manager to join our IoT division and lead customer programs end-to-end. This role is responsible for managing global customer accounts, ensuring successful delivery, and maintaining high levels of customer satisfaction across complex, multidisciplinary solutions. Responsibilities:
* Oversee customer accounts end-to-end, from the onboarding stage through maintenance.
* Responsibility for customer program renewals, expansions, and cross-sell.
* Act as the primary point of contact and advocate for customer needs.
* Manage existing accounts and new projects, ensuring customer satisfaction and successful delivery by monitoring key performance indicators (KPIs)
* Build and maintain strong relationships with international customers through regular check-ins, ensuring their needs are met and identifying areas for improvement.
* Manage multiple stakeholders, including government customers.
* Use project planning tools and CRM software to monitor and track project progress.
* Handle all operational aspects of accounts, including billing, logistics, and partners coordination.
* Collaborate with internal teams to ensure smooth project execution and customer support.
* Oversee Technical Support activities and provide knowledge/ training as required.
* Prepare and present reports on account status and project progress.
* Develop and deliver training programs to educate customers on product usage and best practices.
* Lead implementation efforts for new customers, ensuring smooth transitions and successful adoption of our solutions.

Required Growth Specialist (Indian Market)
We are all about impact - how often do you get the chance to affect the lives of others across the globe?
Our vision is to let everyone enjoy financial freedom, regardless of their banking status, credit score, or other obsolete metrics.
As a global fintech specializing in secure, real-time cross-border payments, we simplify international transactions for individuals and businesses by providing a seamless and efficient payment experience. Our platform leverages advanced API solutions to enable real-time currency rates, introduce new payment methods, and deliver a local-like payment experience for cross-border transactions.
Our focus on innovation enables us to deliver true financial inclusion for both individuals and businesses around the globe.
What Youll Do:
As a Growth Specialist for the Indian Market, you will serve as the primary bridge between us and Indian customers and communities. Your role will focus on driving growth, strengthening customer relationships, and expanding our presence through on-ground engagement and community partnerships.
Core Responsibilities:
Identify new customers, communities, and growth opportunities
Promote new products and services to existing customers
Lead onboarding and retention initiatives
Collaborate with Indian community leaders and key partners
Train customers on how to use our application and digital services
Conduct field activities across the country, including in-person customer support
Maintain flexibility to support clients arriving on late-night or early-morning flights, community events, and field operations
Create social media content, including Facebook posts, Telegram updates, and short instructional videos on app usage.