לוח משרות דרושים Presale - Post sale לדוברי אנגלית

We are looking for a Screening Implementation Expert to join our results-driven Customer Delivery department.
As a Screening Implementation Expert you will play a critical role in ensuring the seamless execution of screening processes. This position requires a strong technical aptitude, including the ability to write and troubleshoot scripts, download and manage reports, create process shortcuts, and interpret data structures and schemes. Your technical skills will support efficient and accurate implementation.
Responsibilities:
Manage screening product delivery projects, coordinating between internal teams and external customers to drive product adoption, including risk assessment, requirements gathering, setup, testing, and feedback collection.
Perform hands-on screening product implementation tasks for our customers: Risk assessment, configuration setting, integration, effectiveness & efficiency testing ensuring that the setup aligns with both the customers operational requirements and compliance standards.
Analyze screening alerts to verify they meet certain predefined KPI
Learn and understand the legislative changes in different jurisdictions and their implication on our customers solutions
Prepare analysis results reports and present to the customer
Contribute to best practices for screening implementations, playbooks, testing methodology, tuning guidelines etc
Elevate the knowledge around Product for customer-facing teams to become Product Specialists, initially for screening
Conduct workshop sessions with customer teams on best practices for using the screening solution, including detailed instructions on testing methodologies, result interpretation, and ongoing system adjustments.

Were looking for a highly motivated and detail-oriented Solution Expert to join our Solution Experts Team and play a key role in driving strategic partnership with our customers.
Youll work closely with the Senior Controller and cross-functional teams to ensure accurate and timely processes, while also supporting strategic initiatives that help scale the business. If you're a Solution Expert with strong tech background, global mindset, and a proactive approach this is your opportunity to grow with us.
Responsibilities:
Post-sales technical expertise:
-Supporting implementation teams for high-complexity deployments.
-Managing and optimizing Customer Requests (CRs) and Service Requests (SRs).
-Leading Rapid Response initiatives for critical customer support.
-Delivering internal training to drive knowledge self-sufficiency.
Collaborative Pre-sales support:
-Leading expertise for complex POCs for complex projects.
-Consulting on customer discovery, scope definition, and tailored solutions.
-Working with the SC team on complex sales cycles.
Strategic Contributions:
Providing market feedback to the Product team.
Representing the company at key customer meetings and events.

We are looking for a Pre-Sale Engineer to join our team.
As a Pre-Sale Engineer you will be:
Leading lengthy pre-sale engagements with tier-1 customers, including ideation, design finalization, and RFI/RFP timely submissions
Managing indirectly, R&D, Product Management, and Project Management professionals, to form an optimal design and delivery plan of the solution based on customers needs
Advising senior management on each engagements P&L, while minimizing risks and adhering to internal legal and financial guidelines
Setting customer needs internally in order to impact product roadmap so that we can maintain our position as an industry leader.