we are looking for a hardware tools Application Engineer who will serve as the primary interface between our internal customers and the development team. our group develops software solutions for various internal teams within the company, and our users include chip designers, algorithm engineers, phy characterization engineers, optics engineers, and more. the role involves not only resolving technical issues but also understanding the broader needs of these engineering teams, contributing new ideas, and helping to design and develop tools that improve their workflow and productivity.
what youll be doing:
provide Technical Support to internal engineering teams, helping diagnose and resolve issues across diverse areas such as hardware, software, and Linux environments.
debug, solve, and analyze problems effectively, ensuring minimal disruption for engineering workflows.
understand customer needs (chip design, algorithm development, phy and optics characterization, etc.) and translate them into product improvements or new tools.
collaborate closely with software developers to enhance existing solutions and design new internal tools.
communicate findings, solutions, and technical insights effectively to both customers and the development team.
collect, analyze, and summarize customer feedback to drive continuous improvements.
Requirements: what we need to see:
b.sc in electrical engineering.
4+ years of relevant experience.
excellent debugging skills - ability to investigate, analyze, and resolve complex issues across software, hardware, and system layers.
proficiency in Python.
experience with post-silicon (post-si) hardware work and lab instrumentation, hands-on with tools such as Real-Time /sampling oscilloscopes, spectrum analyzers.
strong communication skills and ability to collaborate with multi-functional engineering groups.
fluency in english for technical and professional communication.
familiarity with both software and hardware domains
ways to stand out from the crowd:
knowledge of object-oriented programming (oop) and design patterns
experience in developing support automation tools or internal utilities.
knowledge of DevOps, ci/cd, or containerized environments.
strong knowledge of hardware, particularly serdes and optics
This position is open to all candidates.