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The industry leader in the web data domain, is looking for students for a part-time Technical support Representative position.
The position is part-time, in shifts that include nights, weekends and holidays.
Location: Poleg, Netanya
Responsibilities
Providing our customers with timely and accurate technical support
Independently understanding and solving technical problems using internal documentation
Clarifying problem solutions to customers and providing them with the best workflows
Interacting with other departments to clarify issues and escalate them when required.

The industry leader in the web data domain, is looking for students for a part-time Deploy position!
The position is part-time, in shifts that include nights and weekends.
Responsibilities
Monitor and support company servers in Linux
Release new features and updates on the server
QA (manual).

Required Cloud Support Engineer for students
About us:
We are a top-tier cloud solutions provider specializing in Cloud Solutions, serving clients across technology, healthcare, finance, and gaming. As a Google Cloud Partner of the Year in 2023, we are recognized for our expertise in cloud migration, DevOps, Kubernetes, security, and performance optimization. Our dedicated team and 24/7 Network Operations Center (NOC) ensure continuous support and high performance for our clients cloud environments.
Position Summary:
The Cloud Support Engineer will oversee, troubleshoot, and optimize cloud infrastructure for our clients. This position requires deep knowledge of cloud operations, security, and performance optimization, along with a commitment to delivering outstanding support. The engineer will work directly with clients to ensure operational reliability, respond to incidents, and support secure migrations and optimizations.
Responsibilities:
Support & Troubleshooting:
Provide 24/7 monitoring of cloud infrastructure using our NOC, proactively identifying and resolving issues to maintain high availability and system reliability.
Client Collaboration:
Act as the main point of contact for cloud-related inquiries, providing real-time troubleshooting support and practical guidance.
Security & Compliance:
Implement and monitor security protocols, including firewalls, access controls, and encryption, to protect client environments from vulnerabilities.
Conduct security assessments, manage access controls, and ensure that client environments meet industry standards and compliance requirements.
Documentation & Reporting:
Maintain comprehensive documentation of troubleshooting steps, configurations, and best practices.

As a Monitor Specialist, you will be responsible for:
Responding to events and various technical problems in real-time.
Proactively identifying and mitigating potential issues before they become critical problems.
Troubleshooting and investigating production issues in our services.
Handling issues until resolution with Devops, DBA and R&D teams.
Monitoring and liaising activities of the production environment, network, business transactions reports.
Direct communication with worldwide partners.