We are looking for an OCC Monitoring Specialist to join our fast-growing OCC Monitoring team. Reporting to our OCC Monitoring Team Leader, you will be responsible for monitoring the infrastructure, applications, and business aspects of the company. We provide the opportunity to become acquainted with the inner workings of the exciting world of Fintech and online payments. Many of our OCC Monitoring Specialists have been promoted internally and integrated into development, DevOps, and product teams.
This position doesn't include a hybrid mode; it only involves working from the office.
We work in 24/7 shifts: 08:00 to 17:00, 17:00 to 00:00, 00:00 to 08:00, including weekends and holidays.
Responsibilities
Responding to events and various technical problems in real-time
Monitoring and liaising activities of the production environment, maintaining the company's monitoring systems, network, business transactions reports, and data analysis regularly
Tracking the events until problems are resolved, contacting the relevant parties in the organisation as needed
Data analysis and fault investigations
Requirements: IP communication protocols knowledge - An advantage
Programming skills - An advantage
Basic knowledge of SQL - An advantage
A self-learner A must
Able to provide in-depth analyses in a short time
Good Microsoft Office skills: Excel/Outlook/Word/Office 365
Fluent English - Ability to converse and write/answer emails in English. (Other languages - An advantage)
A challenging job in a fast-developing, international company.
Commitment is required for a minimum of 4 shifts a week. Requires a responsibility to work at nights.
This position is open to all candidates.