לוח משרות דרושים UX Lead

This role blends people leadership, strategic vision, and hands-on expertise in technical communication, content architecture, and UX writing. You will partner across R&D, Product, UX, and Customer Experience to deliver unified, intelligent, and high-impact content.

Key Responsibilities

Lead, coach, and mentor a team of UX and technical writers across product areas.
Drive the content strategy for unified documentation and microcopy that supports transition to SaaS, multi-service offerings, and frictionless self-service experiences.
Oversee planning and execution of initiatives including:
- Content reuse, modularization, and structured writing (DITA/XML/Markdown)
- SEO optimization, terminology standardization, and synonym mapping
- AI-readiness and prompt-aware documentation models
Collaborate cross-functionally with PMs, UX, Dev, Support, and CX teams to ensure content aligns with product and user needs.
Use analytics (e.g., Mixpanel, Adobe Analytics) to track content effectiveness, user behavior, and supportability metrics.
Champion documentation accessibility, localization, and content governance.
Contribute directly to high-priority documentation and microcopy as needed.

Were looking for a Head of Product Design to lead our growing Product Design team and help define the future of our product experience. As a senior leader, reporting to the CPO, you will shape the vision, strategy, and operational approach for product design across our product, infusing world-class UX craft and cross-functional collaboration. Youll guide a high-performing team of designers and design managers, ensuring our solutions are delightful, intuitive, and empowering to our users.
We are redefining how small-business owners run their companies through AI. Not by sprinkling isolated smart features across the product, but by building a true AI Business Partner. Think of it as an AI Super-Agent: a conversational ally (voice and text) paired with dynamic, generative UI that delivers instant visibility, actionable insights, continuous learning, and hands-on control. Creating this next-generation SaaS paradigm demands bold, system-level design thinking- exactly where our Head of Product Design will lead the charge.
This is a unique opportunity to impact a beloved product with a strong brand and a deeply engaged user base, while scaling design excellence in a fast-paced, AI-enhanced environment.
Here are a few of the things you'll do
Own and drive the end-to-end product design vision across all user-facing experiences.
Inspire, coach, and manage a multidisciplinary design team, including design leads and ICs, fostering a culture of creativity, critique, and growth.
Collaborate with Product, Engineering, and Data leadership to shape product strategy, ensuring design thinking is central from discovery to delivery.
Build and scale design systems and tooling to ensure consistency, quality, and efficiency across teams.
Collaborate with our Marketing team, specifically with the Creative team making sure our brand is reflected in the product and in our marketing assets in an effective and consistent way.
Champion the voice of the user-combining qualitative research, UX best practices, and business context to inform decisions.
Recruit, hire, and onboard top-tier design talent to support our continued growth.
Elevate design as a strategic function, helping articulate how product experiences tie into our business outcomes.

We're seeking a visionary, technically adept, and experienced Director of Product Writing to lead our product content strategy, technical documentation, and UX writing efforts, revolutionizing our product content ecosystem using AI.
This role is uniquely positioned at the intersection of content strategy and technological innovation. We are looking for a leader passionate about leveraging cutting-edge AI and automation to revolutionize how we create, manage, and deliver product-centric content. You will not only guide our content vision but also serve as a key driver and role model for integrating AI into our writing workflows, significantly boosting efficiency and productivity.
You will be responsible for shaping the entire user content experience across our platform, from in-product microcopy to comprehensive help center articles and developer documentation. You will build, mentor, and empower a team of talented writers, establishing best practices, setting content strategy, and ensuring that all user-facing content is clear, concise, accurate, and deeply integrated into the product experience.
What You'll Do:
Define and Drive Content Strategy: Develop and execute a comprehensive content strategy for all product-related written content, encompassing in-product text, help center articles, API documentation, and any other user-facing product content. This includes identifying opportunities to integrate AI-powered tools and methodologies to optimize content creation, quality assurance, and distribution.
Drive Automation & Productivity with AI - Lead the strategic identification, piloting, and scalable implementation of AI-powered solutions to significantly enhance the efficiency and productivity of content creation, management, and delivery.
Lead and Mentor a High-Performing Team: Recruit, manage, and mentor a team of UX Writers and Technical Writers, fostering a culture of excellence, collaboration, and continuous improvement. Provide strategic direction, feedback, and career development opportunities.
Establish Best Practices and Governance: Implement scalable processes, style guides, and content governance models to ensure consistency, clarity, accuracy, and tone of voice across all product content, aligned with our brand and voice. You will champion the adoption of AI-powered grammar, style, and consistency checkers.Spearhead the implementation of AI tools to enhance grammar, style, and consistency.
Strategic Partnership: Collaborate closely with Product Management, Engineering, Product Design, Customer Success, Support and other stakeholders.
Technical Content Excellence: Oversee the creation and maintenance of highly accurate, comprehensive, and easy-to-understand technical documentation for complex SaaS features. You will explore and implement AI-assisted drafting and summarization techniques to streamline documentation workflows.
Measurement and Optimization: Define metrics for content effectiveness and use data to iterate and improve content strategies and outputs.