A new team that provide valuable business and product insights for Field Operations that serve millions of customers.
The team will handle analysis of various KPIs including recurrent dispatched, technician utilization, route optimization and more.
It will involve measurement of many web and mobile applications to measure user-behavior, usage and efficiency.
We take responsibility for the entire process, from event definition and data engineering (including some ML) to visualization tools.
This role is for an individual contributor until a team is assembled.
Responsibilities:
Lead data analysis activity for several products and projects around in Field-Operations
Be the data focal point for various teams, providing insights and ideas for new functionality
Analyze and explore through large complex data sets representing key business drivers, trends and operational metrics
Conceptualize, create, automate and maintain dashboards for tracking key metrics and experiments
Proactively provide meaningful insights and actionable recommendations that drive decisions
Recruit new team members and mentor them
Requirements: BSc/BA in a quantitative field such as Engineering/Mathematics/Physics/Economy
4 years of experience as an analyst, defining and monitoring business KPIs
Experience in leading at least 3 people
Minimum 1 year in Web/App product analytics
Proficiency level of SQL
Proficiency level of data visualization tools (Tableau/PowerBI)
Experience in Python and ML
Proficiency in English
Strong communication and storytelling capabilities
This position is open to all candidates.
