לוח משרות דרושים Data Analyst בצפון

Required Senior Salesforce Systems Analyst
As a Senior Salesforce Systems Analyst, you will have the outstanding opportunity to be at the forefront of innovation, driving the next era of computing! Your role will be pivotal in implementing brand-new solutions that improve our sales operations and service management processes. Join us and be part of a team thats not just leading the industry but defining it. Your innovative solutions and strategic insights will help us continue to set the standard for excellence. Let's transform the future together!
What youll be doing:
You will play a crucial role in crafting and implementing Salesforce Service Cloud processes to elevate our service management and optimize sales operations. Your responsibilities will include:
Crafting and implementing Salesforce Service Cloud processes to improve our service management and sales operations.
Configuring and customizing Salesforce interfaces and Customer Communities based on business requirements.
Crafting integrations between Salesforce and other business systems to ensure seamless data flow.
Redesigning and improving existing operational processes as the organization evolves, bringing to bear AI-powered solutions to drive efficiency and scalability.
Leading the implementation of technology-based capabilities, including customer-facing and internal agents, to enhance user experience, automate workflows, and improve decision-making.
Finding opportunities to incorporate AI automations into service and RMA processes, improving response times, accuracy, and overall operational performance.
Owning systems roll-out and organizational change, including new process definition, training, launch, and adoption.
Understanding and translating business needs into requirements for solution development.
Crafting and maintaining detailed documentation, including process workflows and system diagrams.
Collaborating with business teams and development to deliver innovative solutions.

We are seeking a highly organized and detail-oriented Back Office Coordinator to support the activities of our Retail Department. The role involves managing data systems, preparing presentations, liaising with retailers, and ensuring seamless operational processes. The ideal candidate will be tech-savvy, proactive, and capable of handling multiple tasks in a dynamic environment.
Key Responsibilities:
Prepare data-driven PPT slides and reports using the DWH (Data Warehouse) system.
Create and update presentations, tailored for various retailers.
Maintain and revise presentations in accordance with product updates and changes.
Manage and customize the Newron system to fit the needs of different retailers.
Track and update the retailer address book across all relevant communication channels.
Oversee barter project and ensure accurate tracking and reporting.
Operate and maintain the POS Manager system.
Work with Microsoft Dynamics (MSD) for data entry, tracking, and reporting.
Coordinate recruitment processes and schedule meetings with retailers (the actual frontal meetings will be done by others).
Compile and prepare quarterly market summaries focusing on the Israeli retail landscape.