Required Senior Professional Services Engineer
So, whats the role all about?
Join our global Professional Services team in a high-impact role focused on enabling the successful delivery of Actimize AML and Fraud solutions. As a Field Readiness Lead AML and Fraud, youll play a critical role in bridging the gap between Product/R&D and client-facing teams, ensuring our delivery organization is fully prepared to implement new capabilities effectively and confidently. You will drive readiness initiatives across regions, foster cross-functional collaboration, and shape how Actimize solutions are delivered to leading financial institutions worldwide.
How will you make an impact?
Own the Professional Services readiness lifecycle for AML and Fraud product releases.
Partner with Product and R&D to understand upcoming features and ensure PS-specific implementation needs are addressed in each release.
Build and coordinate a global network of Field Readiness Champions to cascade knowledge, standardize implementation practices, and surface local insights.
Establish feedback loops by capturing field-level observations and communicating actionable insights to Product, R&D, and Enablement teams.
Maintain readiness dashboards and adoption metrics, delivering clear communication and progress updates to leadership and stakeholders.
Oversee the management and evolution of central knowledge repositories, and solution blueprints are regularly updated and easily accessible.
Requirements: 6 years of experience in Product Implementation, and or Business Analysis.
Understanding of AML compliance and Fraud prevention practices within financial services.
Experience working with Product and Technical teams to translate capabilities into field-consumable format.
Excellent verbal and written communication skills, with the ability to present complex topics clearly and concisely.
Self-starter with strong organization, prioritization, and time management skills.
Collaborative mindset and a passion for field success and customer outcomes.
You will have an advantage if you also have:
Actimize knowledge/Development experience
Professional services / Implementation exposure.
This position is open to all candidates.