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??We are seeking an experiencedTechnical Project Manager to implement our Omni-Channel product ??
??Temporary Position - 6-Month Maternity Cover??
Location: Kibbutz Glil Yam (10 minutes from Herzliya train station)
What will you do? The Project Manager will be responsible for work with cross-functional teams, collaborating with stakeholders, and ensuring that our SaaS products are delivered on time, within budget, and meet the specified requirements. This individual will play a key role of implementing well-known organizations, and translating business needs into actionable deliverables.
Key Responsibilities: Project Planning & Coordination: - Define project scope, objectives, timelines, and deliverables in collaboration with stakeholders and technical teams. - Develop detailed project plans, including resource allocation, risk management, and dependencies. - Manage project schedules, monitor progress, and adjust plans as necessary to ensure timely delivery. Stakeholder Communication: - Act as the main point of contact between internal teams, clients, and stakeholders. - Provide regular status updates to senior leadership and ensure all parties are aligned on project goals. - Manage expectations and handle any issues or escalations effectively. - Conducting weekly and stirring meetings with the relevant stakeholder Requirements Gathering & Documentation: - Write and maintain clear and comprehensive User Requirements Specifications (URS) to capture customer needs, user stories, and business objectives. - Collaborate with product owners, business analysts, and technical teams to gather and document functional and non-functional requirements. Risk Management & Problem Solving: - Proactively identify risks and issues that may affect project timelines or quality and develop mitigation strategies. - Work closely with technical teams to resolve issues and prevent delays, ensuring smooth project execution.

Were looking for an Operation Project Manager to join our Customer Success Operations team. The Customer Success Operations team defines and implements centralized work processes and tools used by our teams globally.
As an Operation Project Manager, you will
Manage end-to-end projects, from the definition of the specifications to accompanying the deployment of the solution, including shaping the associated processes and training team members
Translate Customer Success member needs (engineers, Team Leaders, Managers, etc.) to structured requirements and processes design
Work with the relevant teams (IS and Business) to define the solution and create process specifications to be translated into technical specs
Assist with the testing, implementation, and deployment
Monitor adoption and manage required changes
Provide data analysis
Serve as a primary point of contact for the Customer Success Team regarding Customer Success Operations, providing support for incoming inquiries and delivering training on implemented changes.