לוח משרות דרושים כתב טכני - חומרה

As a Senior Technical Writer at SentinelOne, you will join our global Design & Docs organization and own end‑to‑end planning, authoring, and maintenance of customer‑facing product content. This role is based in our Tel‑Aviv, Israel office, in a hybrid model, working day‑to‑day with local R&D and product teams as well as team-members and distributed stakeholders worldwide.
Youll work closely with Product Management, Engineering, UX, Support, and other stakeholders to explain complex cybersecurity and AI‑driven capabilities in ways that are clear, accurate, and task‑focused. Your expertise and insight will enhance our documentation processes and standards. Each day will present new challenges and opportunities for growth and creativity, allowing you to leverage your skills to improve the clarity, accessibility, and usability of our documentation for both internal and external stakeholders. Join us in shaping the narrative of our products and empowering users to maximize the value of our AI solutions for their cybersecurity needs.
What will you do?
Support and collaborate with the product team, focusing on innovative cybersecurity solutions.
Own documentation for one or more product areas in the platform, while becoming knowledgeable in many areas. Documentation includes Release Notes, Admin Guides, Knowledge Base articles, and UI text.
Plan, research, and document features in a topic-based method. Research includes collaboration with Support, Development, QA, Product Management, and other teams, with a focus on self-learning through hands-on and independent study.
Write according to our style guidelines to create customer-focused guidance for our highly-technical cybersecurity and AI products.
Work with the product documentation team to create integrated, consistent information deliverables and to innovate for constant improvement.
Work with a dynamic, international team on high-impact deliverables.

we are looking for a Technical & UX Writer to join our Knowledge Management team in Israel!As a Technical & UX Writer , you will have the exciting opportunity to work closely with a variety of teams to produce internal and customer facing product documentation, as well as product microcopy. The technical & UX writer plays a vital role in getting our customers up and running quickly and making our products accessible and usable when implementing solutions. The ideal candidate enjoys mastering new technologies and has both a demonstrated ability to deliver high-quality easy to read technical publications (including blogs or white papers), and a technical background that enables them to easily interact with product managers, software engineers, and pre- and post customer-facing teams.
What will you be accountable for?
Create and organize internal and external product documents.
Work closely with our Product team to understand product features and modules which are to be translated into external materials for customers and enablement for employees.
Research, edit, and write all required technical content for product release.
Write easy-to-understand user interface text, online help, release notes, and developer guides.
Increase end-user understanding through the use of screenshots, product mockups, diagrams, and animations.
Work in a fast dynamic environment.
Keep and follow cross-organizational processes

Required Senior Technical Writer
As a Technical Writer, youll play a critical role in bridging our engineering and customer-facing teams by creating clear, accurate, and comprehensive content aimed mainly at platform engineers. Your work will directly impact customers who rely on our platform by empowering them to maximize their productivity and improve their workflows.
Youll take part in the creation, maintenance, and evolution of our documentation and knowledge base, shaping one of the first experiences users meet when they deploy and use the product.
What Youll Do
Document New Features and Updates: Partner with engineering and product teams to craft high-quality technical documentation for new and existing features. Youll help translate complex technical information into clear, developer-friendly documentation.
Add and Maintain API Documentation: Take part in maintaining the API documentation to ensure its comprehensive, up-to-date, and accessible, providing essential support for developers who integrate with our platform.
Lead wide-scale initiatives to improve internal & external processes, with or without agentic/AI-based workflows.
Write Guides and Tutorials: Write tutorials, how-to guides, and user manuals that support developers in effectively leveraging our capabilities.
Write User-Centered Documentation: Work with other teams to gather insights directly from users and developers to understand their needs and pain points, ensuring that the documentation meets real-world use cases and aids in seamless onboarding and usage.
Collaborate Across Teams: Work closely with product managers, designers, developers, and customer support to ensure the accuracy and quality of all documentation, while identifying opportunities to enhance clarity and usability.
Communicate the brand: ensure consistency and accuracy across all product documentation.
Who Youll Work With
As a technical writer, you will work closely with developers, product managers, and designers to ensure we are accessible and user-friendly for customers worldwide. you will also engage with customer support and sales teams to better understand user needs and incorporate their feedback.

We are looking for an experienced hardware-oriented technical writer to join our ranks, mainly (but not only) for documenting:
3D models of hardware
Installation or deployment procedures
Part replacement and maintenance procedures
Related software procedures
You should have a strong affinity with hardware, experience with CAD software and visual documentation, together with self-drive, a matching personality for working with SMEs and in a team, time management skills, and strong self-discipline. You will be reporting to the documentation team lead.
Our customers require standard PDF documents rather than an online knowledge center, so be ready to work in the traditional cover-to-cover document mindset. With that said, new delivery methods could be adopted in the future.

we are looking for a Group Lead, Technical Writing.
As a Technical Writer Group Lead, you are a first-line manager who translates business needs and priorities into clear plans, strategies, and execution for your global team of Technical Writers. You bring technical and documentation leadership, shape the teams information architecture and ways of working, and empower each writer to grow and take ownership.
You will be accountable for the overall results of your group, including the quality and impact of the documentation, customer and stakeholder satisfaction, and the development and well-being of your team members. You will zoom out to define strategy and direction, and zoom in when needed to support, mentor, and remove obstacles.
How will you make an impact?
Building and communicating a clear documentation strategy and product roadmap, aligned with business objectives and R&D/Product priorities.
Leading, coaching, and mentoring a global team of Technical Writers, driving excellence in technical depth, writing quality, collaboration, and ownership.
Ensuring delivery excellence by planning and tracking documentation work against release milestones, managing risks and dependencies, and guaranteeing on-time, high-quality deliverables.
Embedding everyday use of AI into the teams workflows - from research and drafting to reviews, reuse, and analytics - and modeling responsible, efficient AI practices that boost velocity and amplify the teams expertise and decision-making.
Partnering closely with Product Management, R&D leaders, Architects, UX, and Support to embed documentation into feature discovery, design, development, and post-release learning loops, and to drive continuous improvement of processes, tools, and information architecture.
Collaborating with other Technical Writer Group Leads to strengthen cross-team communication and collaboration, contributing to the ongoing growth and impact of our established Center of Excellence.
Owning team health and capability-building - shaping the right skill mix, applying competency frameworks, running effective 1:1s, and leading recruitment, onboarding, and development to build a strong pipeline of future leaders and domain experts.
Representing the documentation group across the organization by communicating impact, advocating for team needs, and driving agile and cultural improvements.