לוח משרות דרושים כתב טכני - חומרה

we are seeking for a Technical writer. This role requires experience in writing software documentation, particularly SVDs (Software Version Description), and will provide engineering support to project managers in various documentation and configuration-related processes. A full-time on-site position, based in central Israel.?Key Responsibilities:
* Writing and maintaining technical documents in English: SVDs, SRS, SDD
* Supporting engineering and project teams with documentation and release processes
* Ensuring all documentation meets quality standards, compliance requirements, and release deadlines
* Collaborating with multidisciplinary teams including software, systems, QA, and integration

Were on the lookout for a Support Writer to join our growing Knowledge Experience team. This role blends technical writing, support insight, and proactive content strategy. Youll analyze support tickets and chatbot conversations to identify trends and documentation gaps, then create and improve content that reduces friction and helps customers succeed.
What Youll Be Doing?
Monitor and analyze support tickets and chatbot conversations to spot trends, recurring questions, and areas where self-service documentation can help.
Translate these insights into clear, user-focused articles, FAQs, and troubleshooting guides that anticipate and solve problems.
Collaborate closely with Support, Product, Engineering, and Field Engineering teams to ensure accuracy and consistency across all content.
Continuously refine documentation to improve searchability, readability, and user experience, ensuring customers find answers fast.
Manage updates and revisions for existing documentation while maintaining consistency and quality across all content.
Track the impact of new and updated content (e.g., reduction in ticket volume, improved chatbot accuracy) and adjust strategy accordingly.

Were on the lookout for a talented Senior Technical Writer to join our fast-growing company and dynamic Knowledge Experience team. You'll play a key role in creating and maintaining the documentation and learning resources that empower our customers. If you're an experienced technical writer with a passion for technology, curiosity, and a fun, team-oriented attitude, we want to hear from you!
What Youll Be Doing:
Become a key player on our one-of-a-kind team, where we come together to make magic happen!
Take ownership of the documentation process, from initial design to final release.
Work closely with product management, engineering, and field engineering teams to gain a deep understanding of the product and customer needs, ensuring the creation of documentation that is accurate, comprehensive, and user-friendly.
Manage updates and revisions for existing documentation, including release notes and user guides.
Maintain consistency and quality across all product documentation.
Prioritize the documentation pipeline by balancing urgent issues with long-term projects, while efficiently managing escalated documentation requests.

As a Technical Writer , you will be expected to develop complex technical documents, ensuring that products are used safely and effectively.

The ideal candidate will have a strong background in technical writing, researching, and interviewing. They must demonstrate excellent communication skills and the ability to collaborate effectively within a team and must be able to translate complex technical information into clear, concise, and user-friendly documentation. If you are passionate about technology and enjoy making technical content accessible, we want to hear from you!

Responsibilities
What will you be doing:

Collaborate with developers, QA engineers, product experts, and product and project managers to prepare technical documentation that communicates complex, technical information clearly and concisely, for the intended audience (customers, FSE, engineers, integrators, subcontractors, etc.).
Develop and update the following types of documentation for hardware and software products: User Manuals, Installation Guides, Preventive Maintenance Manuals, Service Manuals, Release Notes, Technical Field Orders, Technical Notes, Customer Notifications, and online help for product lines.
Support all Customer Support TTS (Transfer-to-Service) activities, as well as documentation activities from other Nova departments worldwide.
Work according to predefined styles.
Create relevant graphics for documentation.
Publish document updates to the Nova Technical Knowledge Center.

Were seeking an exceptional and highly talented Technical Writer who can bring clarity and precision to our cutting-edge products. In this role, youll work closely with our engineering and product teams to create exceptional documentation that helps our customers understand and make the most of our solutions. This is a great opportunity to work in a fun, collaborative environment that encourages creativity, innovation, and growth.
What Youll Do:

Collaborate with engineers, product managers, and subject matter experts to document new features, updates, and cutting-edge technologies
Design, develop, and maintain knowledge base articles that make complex topics easy to understand for our users
Ensure that our documentation is clear, concise, and accurate, providing comprehensive resources for both technical and non-technical audiences
Proactively update and improve existing documentation based on feedback, product changes, and industry trends
Take ownership of documentation projects from start to finish, contributing to the continuous improvement of our documentation processes