We are growing and are looking for future Axonians who value personal and career growth, team-work, and winning!
As a Senior IT Systems Engineer, you will be a technical leader responsible for designing, implementing, and managing our identity platform and corporate SaaS applications. In this position, you will partner with business users and other technology teams to support, grow, and implement Corporate IT systems and infrastructure, including products such as Okta, Google Workspace, Atlassian Product Suite, Zendesk, Slack, Zoom, and other industry-leading products. You will play a pivotal role in ensuring the security and compliance of our systems while delivering a seamless user experience.
The IT Systems Engineering team is responsible for enabling efficient and compliant operations. We focus on delivering and managing critical SaaS applications, endpoint compliance, network administration, and identity and access management (IAM) solutions to support our global workforce.
Manage and optimize wireless networking environments, with a focus on Cisco Meraki and Fortinet solutions, including access point deployment, configuration, monitoring, and troubleshooting.
Serve as a subject matter expert for network architecture, maintaining documentation and standards across corporate locations.
Administer and maintain Microsoft Intune for Windows device lifecycle management, including configuration profiles, compliance policies, app deployments, and conditional access.
Perform advanced Windows OS troubleshooting, including deep-dive analysis of system logs, driver conflicts, group policy issues, and application compatibility challenges.
Manage the administration, day-to-day operations, and troubleshooting of SaaS applications, endpoint management, and identity processes
Develop and maintain automation processes related to identity lifecycle, application configuration, and data management.
Collaborate with key business stakeholders to ensure alignment with business requirements.
Troubleshoot and reference the 3rd party vendor support documentation on API integrations
Manage the configuration of new SaaS systems in Okta to streamline the delivery of services to the user community
Lead incident response and problem resolution for various applications
Partner with Security & Cyber Security Assurance to enforce strict cross platform security and audit controls.
Requirements: 7+ years of experience supporting office network infrastructure
5+ years of experience with Okta administration and configuring SAML, SSO, Automation, Provisioning, De-Provisioning of Accounts
5+ years of hands-on experience with Okta Workflows, Access Request designs, and orchestration tools
4+ years of experience with scripting languages such as C#, Python, Powershell, etc
4+ years of experience supporting Audio Visual Conferencing tools
4+ years of SaaS application administration and ownership of Enterprise IT applications and tools (example: Zendesk, Atlassian, Slack, Okta, Google, etc)
Must be able to work flexible hours and in an on-call rotation for off-hours support
Strong communication skills, written and verbal, in both Hebrew and English
Participates in daily syncs and asynchronous updates with global team members to align on priorities, urgent issues, and escalation needs.
Be able to perform all the tasks that we ask of the Service Desk technicians
Strong knowledge of PC/Mac operating systems, applications, networks, and hardware
Experience administering Zoom conferencing and a modernized user experience
A willingness and ability to develop expertise in new technologies as needed.
Ability to multitask and manage competing priorities in a fast-paced environment
Be self-motivated, self-directed, and customer service-focused
Strong communication skills, including presentation skills and the ability to tailor communications for the intended audience.
Availability to travel internationally when needed
This position is open to all candidates.