We are looking for a Senior Clinical Application Engineer to serve as the clinical face of our robotic surgical system in the field. The Senior Clinical Application Engineer trains, demonstrates, and supervises surgeons and operating-room staff performing robotic-assisted ophthalmic procedures, supports clinical sessions on site, and brings structured clinical insights back to the Product and R&D teams. The role involves frequent international travel to clinical and training sites.
Responsibilities
Train and certify surgeons, nurses, and OR staff on the use of the robotic system, from didactic and wet-lab/simulator training through supervised live procedures.
Provide on-site clinical and technical support during surgical procedures, including system setup, draping, intra-operative guidance, and troubleshooting.
Demonstrate the system to surgeons, clinical teams, and KOLs at clinical sites, training centers, and conferences.
Plan and execute site onboarding: readiness assessments, OR integration, team training plans, and sign-off criteria for independent use.
Develop and maintain training materials, curricula, and proficiency assessments in collaboration with Product/HFE, R&D, and Regulatory teams.
Collect, synthesize, and report structured clinical feedback and usability observations from the field to product teams.
Support clinical studies: case observation, protocol adherence support, and coordination with clinical/regulatory staff.
Document and report field events, complaints, and device observations per the company's quality system and regulatory requirements.
Build and maintain trusted relationships with surgeons, clinical staff, and site stakeholders.
Requirements: BSc/BA or equivalent in engineering, life sciences, health professions, social sciences, or a related field. Candidates from varied backgrounds (engineering, nursing, optometry, clinical research, medical-device applications) are welcome.
6+ years in a clinical, surgical, or medical-device field role: clinical applications, clinical specialist, product management, OR nursing, surgical support, or similar.
Hands-on experience in an operating-room or clinical environment.
Experience with surgical robotics, ophthalmic devices, or capital medical equipment - advantage.
Experience training or educating healthcare professionals - advantage.
Fluent English (spoken and written) - must. Additional languages - advantage.
Valid passport and ability to travel internationally at high frequency.
This position is open to all candidates.