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We are looking for a highly organized and customer-oriented Sales Administrator (Maternity Leave Replacement with Potential for Extension) to support our sales operations and ensure smooth and efficient order processing. This role plays a key part in maintaining strong customer relationships, coordinating internal processes, and supporting the full order lifecycle – from order receipt through delivery and after-sales support. The position requires close collaboration with sales, logistics, finance, and purchasing teams, ensuring accuracy, responsiveness, and operational excellence in a dynamic and fast-paced global environment. > Responsible for maintaining daily contact with customers and to respond to requests. > Manage the order process from customers -beginning with the receipt of the order, checking and entering the order, and tracking it until it is approved > Responsible for the delivery process - preparation of shipping documents, invoices, customer updates, liaison with couriers and customs agents > Support for the repair process (RMA) with customers

Our SaaS platform leverages AI to make information accessible, actionable, and measurable, driving productivity and satisfaction for enterprises worldwide. As we scale rapidly to support mission-critical deployments, we are strengthening our engineering foundations across cloud infrastructure, reliability, and operational excellence. About the Role You will play a key role in leading and scaling our DevOps and Cloud operations teams. Your mission is to ensure that our SaaS platform is reliable, scalable, and efficient, while enabling engineering velocity and high-quality delivery. This is a hands-on leadership role combining technical depth with team management. You will work closely with R&D and Product to continuously improve our infrastructure, deployment processes, and production operations.

Responsibilities:
DevOps Management
* Architect and manage multi-cloud infrastructure (Azure, AWS, GCP).
* Own CI/CD pipelines and IaC frameworks (Terraform, Pulumi).
* Define and enforce SLOs/SLAs with an SRE mindset.
* Manage monitoring, alerting, and incidents.
* Promote Kubernetes and scalable micro-services practices. SecOps & FinOps
* Support implementation of security best practices across cloud and CI/CD environments in collaboration with Security stakeholders.
* Participate in security incident response processes when relevant.
* Own cloud cost visibility and optimization processes, including tagging, monitoring, and ongoing efficiency improvements.
* Support business continuity and disaster recovery.
* Enforce cost-efficiency policies and guardrails. People & Process Management
* Manage and develop DevOps team.
* Establish and improve operational processes to support engineering delivery and production readiness.
* Foster a culture of ownership and continuous improvement.
* Provide operational metrics and updates to engineering leadership.

Advantages:

* Certifications in Azure, AWS, Kubernetes (CKA/CKAD), and FinOps Practitioner.
* Experience with knowledge management or AI/ML-powered SaaS products.
* Familiarity with security frameworks (NIST, ISO).