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In this role, you will provide technical support to customers, troubleshoot networking and communication solutions, and collaborate with Engineering and Product Management to resolve technical issues efficiently.

You will also deliver professional services and support customers both remotely and on-site.

This is a full-time position with the option of working from home one day a week.

Location: Tel Aviv office Ramat-Hachayal.

Key Responsibilities
Serve as the primary technical contact for assigned customer support cases via phone, email, and web.
Troubleshoot and resolve network configuration issues, equipment faults, and product-related problems.
Analyse customer network environments to identify root causes and recommend effective solutions.
Collaborate with Engineering, Product Management, and Tier-3 Support teams to resolve complex technical issues.
Deliver Professional Services, including product implementation, configuration, technical trainings, technical consulting, etc
Provide on-site installation, troubleshooting, and technical support when required.
Maintain high levels of customer satisfaction by delivering timely, professional, and effective technical support.

We're looking for someone who combines outstanding customer-facing skills with a strong technical mindset. Someone who learns fast, adapts quickly, and enjoys understanding how systems work. This is not a script-based support role - we're looking for a proactive problem solver who takes ownership, thinks independently, and is always looking for better ways to help customers succeed.

You will work directly with customers, help them get the most out of the platform, troubleshoot issues, provide training and guidance, and become a product expert who can confidently support organizations of all sizes. You'll also play an active role in improving internal processes, sharing knowledge with teammates, and helping shape the customer experience as we continue to grow.

Working Hours: Flexible shift-based role supporting a 24/7 customer operation, including evenings, nights, weekends, and holidays, in accordance with local labor regulations.

Key Responsibilities
Serve as a primary point of contact for customers via email, chat, phone, and Zoom.

Troubleshoot product issues, provide guidance and training, and help customers get the most out of the platform.

Quickly develop deep product knowledge and become a trusted advisor for customers.

Manage customer requests from investigation through resolution, escalating when needed.

Collaborate closely with Customer Success, Product, Operations, and Support teams.

Document knowledge, share best practices, and contribute to process improvements.

Identify opportunities to improve customer experience and internal workflows.

we are leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, Artlist enables creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, Artlist provides a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. For more information, visit artlist.io At Artlist, we are pioneering a modern, AI-native approach to product analytics. We are looking for an ambitious Product Analyst to join us as a strategic partner and builder. In this role, you will leverage cutting-edge AI tools to amplify your impact, blending sharp product intuition with modern workflows to help shape our Product Strategy. You will spend your time tackling high-level business questions, establishing reliable metric frameworks, and building the systems that enable our product teams to move at lightning speed. Wake Up For This
* Leverage AI Tools such as Claude and Cursor: Use AI tools like Claude and Cursor as your daily co-pilots to write logic, process data rapidly, and prototype lightweight internal analytical tools.
* Act as a Strategic Advisor & Builder: Partner closely with product leaders to frame critical business questions, design evaluation frameworks, and guide high-level Product Strategy.
* Drive High-Level Product Analytics: Uncover overarching user behavior patterns, evaluate core conversion performance, and turn big-picture insights into actionable product opportunities.
* Establish Metric Definitions & Context: Define clear business logic, data dictionaries, and context files so that both human teams and AI assistants rely on a trusted single source of truth.
* Enable Speed & Self-Service: Design smart analytical frameworks that empower product teams to answer routine questions effortlessly, freeing you to focus on high-impact, strategic initiatives.

We are Sisram Medical company, is a global leader in medical-aesthetic technologies, with over 25 years of experience in energy-based devices (EBD). Over the years, we have evolved into an integrated aesthetic and wellness ecosystem that combines medical devices, injectables, diagnostics, and personalized skincare. The company operates in a dynamic, innovation-driven environment, merging advanced technology with deep clinical understanding to create holistic solutions for aesthetic clinics. Our headquarters are in Caesarea, Israel, with business operations in more than 100 countries worldwide. We are looking for a dynamic and motivated Local Trainer to join our team and play a key role in delivering both theoretical and hands-on training on our innovative medical technologies.
How your day will be?
Theoretical and practical training on medical device technologies, operation methods, and working procedures with the equipment.
* Clinical support and professional assistance to company clients.
* Writing professional materials: work protocols, presentations, and device explanations.
* Performing treatments for clinical research purposes.
* Participation in conferences and academies.

This role is ideal for someone who lives and breathes food culture, understands the power of storytelling, and knows how to build impactful brand experiences in collaboration with culinary and hospitality tastemakers.
Support the execution of brand experiences and events in top fine dining restaurants across Israel
Coordinate outreach and engagement with Israeli press, influencers, and content creators in the food and lifestyle space
Manage guest communication, RSVP flows, and on-site logistics alongside the local team
Develop and execute social media campaigns on Instagram, TikTok, and Facebook
Track and report on campaign performance, engagement, and impact metrics

We are looking for a CRM & Lifecycle Manager to own and optimize our customer lifecycle and unlock new growth opportunities.
This role sits at the intersection of data analysis, lifecycle strategy, and project execution. You will analyze customer behavior across the funnel, identify retention opportunities, and lead strategic initiatives such as VIP programs, referral loops, and loyalty frameworks to increase repeat purchases, reduce churn, and grow customer lifetime value. This is a hands-on role - turning insights into high-impact retention initiatives.
Responsibilities
Omnichannel Execution: Manage day-to-day customer communication channels including email marketing, SMS, push notifications and newsletters to keep customers engaged and informed.
Strategy & Lifecycle Mapping: Ideate and implement CRM strategies across the customer journey. Develop and execute retention initiatives aimed at reducing churn, increasing LTV, and driving long-term customer engagement
Automation & Workflows: Build, monitor, and continuously optimize complex trigger-based campaigns and automated journeys using HubSpot and other third-party tools.
Content & Creative: Develop creative content and marketing messaging tailored to different customer segments and lifecycle stages, balancing brand voice with performance.
Data-Driven Optimization: Run A/B tests on messaging, timing, and segmentation. Translate these insights into actionable improvements in your channel mix.
Reporting & Analytics: Build and maintain dashboards to track CRM effectiveness, analyze funnels, and retention KPIs using tools like Tableau, Mixpanel, or Data Studio.
Retention & Loyalty: Support and evolve loyalty and referral programs to drive repeat usage and advocacy.
Cross-Functional Collaboration: Act as the project owner for lifecycle initiatives, working with Product, Data, and Engineering to ensure technical scalability and seamless integration.

We're looking for a hands-on Filmer & Editor to join our creative team. You'll work directly with our Video & Motion Lead to produce high-quality video content - from studio brand shoots to social clips to conference coverage.
Day-to-day you'll be shooting and editing brand and social content in our in-house studio, cutting offline edits for review and feedback cycles, applying solid color grades to your own timelines, and occasionally heading out to conferences and events.
Responsibilities:
Operate our Sony FX3 and in-house studio setup for brand, social, and campaign shoots
Cut offline edits from brief to picture lock, managing the full feedback and revision cycle
Apply LUTs and basic color grading to your own edits - clean, consistent, and on-brand
Collaborate with the Video & Motion Lead on shoot planning, framing, and creative direction
Film at conferences, events, and off-site productions when needed
Keep project files, footage, and assets organized and accessible.

Were looking for Inbound Sales Development Representative - French speaker to nurture relationships with inbound prospects from our free product, and turn them into qualified leads for our sales pipeline.

Your role as part of the MIR team means your daily responsibilities may include:

Taking inbound calls, chats and responding to contact forms to qualify relevant prospects that could benefit from Similarwebs many digital intelligence solutions
Finding relevant insights and data to share with prospects that showcase the true value that Similarweb would bring to their digital strategy
Sharing these insights either verbally, or through email
Filling the sales pipeline, by creating a set number of meetings between prospects and sales managers
Partnering with our marketing department to brainstorm and execute campaigns that show the value of our insights to our registered user base

We are currently looking for a talented and highly motivated Controller to join our Group Finance team in Haifa.

Responsibilities

● Ensuring the timely and accurate preparation of the monthly, quarterly and annual closing process.

● In charge of the external audit work, including of Financial Statements.

● Ensuring that appropriate systems and internal controls are implemented and maintained throughout the Accounting & Finance processes.

● Headquarter ad hoc tasks on deep accounting, taxes, and projects

● Work closely with subsidiaries, and provide support and guidelines to the local finance teams

● Responsible for oversight and managing the accounting systems entries.

● Manage and support day-to-day finance operations activities, including accounts payable, cash flow and banking transactions.

● Managing the Companys Taxation affairs via the calculation, provision and payment of all applicable taxes in a timely and efficient manner.

● VAT Reconciliation, review of all vatable entries, preparation of VAT reporting package.

● Monitoring the subsidiaries bank accounts and Daily bank account payments.

● Preparation of Budgeted Vs. Actual spreadsheets.

● Manage the financial reporting packages to the HQ by the subsidiaries and inter-company calculations.

● Review of the Subsidiaries Capital Adequacy ratios.

● Responsible for ensuring proper signatory rights are being implemented and followed on a Group level.

● Work closely and become a business partner of other units in the organization which affect financial reporting

● Review and analyze financial statements in accordance with International Financial Reporting Standards (IFRS).

Joining our TAM organization, you will spearhead a first-of-its-kind digital engagement tier at Evinced - a scaled, digital-touch model built to ensure the long-term success of our customers.

This is a hands-on, customer-facing position that blends technical expertise with strong relationship management.

Youll serve as a trusted technical advisor - blending proactive account health and usage monitoring with hands-on support for customer implementations and optimization of our accessibility solutions. Youll onboard & guide customers through complex technical challenges, help them maximize the value of our products, and influence product direction through real-world customer feedback.

You'll be joining a team of highly skilled technical professionals passionate about solving hard problems and making a meaningful impact.

Your Impact

Own the health of a large portfolio of customers in a (mostly) digital engagement model, making sure product usage is healthy and customers are happy and getting the best of our value.
Proactively monitor account-health signals (usage, adoption, tenant health) and raise flags on churn risk early.
Run scaled engagement: one-to-many communications, targeted check-ins, schedule user interviews, and self-service resources.
Drive adoption and time-to-value across your book through proper onboarding and enablement.
Own a portion of the support tickets for your customers, resolving what you can and escalating cleanly, both to deepen your technical knowledge, understand customers' pain, and to relieve load on the Support team.
Partner with TAMs, Account Executives, Support, Engineering and Product to surface at-risk accounts and hand off expansion signals to the Account Executives.
Help build the digital engagement playbook, templates and knowledge content as the tier is created from scratch.

We're looking for an energetic, hands-on Operations & Employee Experience Specialist to be the beating heart of our office and the go-to person who makes sure everything - and everyone - runs smoothly. This role blends day-to-day office management with a genuine passion for creating a great workplace culture. You'll be the person employees turn to, the one who anticipates needs before they arise, and the driving force behind a warm, organized, and fun work environment.

Responsibilities

Employee Experience
Own the full employee experience: company events, gifts, celebrations, employee onboarding.
Strengthen employees' connection to the company through thoughtful initiatives and touchpoints.
Plan and execute company events, holidays, birthdays, and milestone celebrations.
Build and maintain a warm, inclusive company culture.

Office Management
Manage the day-to-day running of the office: supplies, groceries/kitchen stock, parking, cleaning services, and maintenance as needed.
Serve as the main point of contact for vendors and service providers related to office operations.
Ensure the office is always a pleasant, functional, and welcoming space.

Travel & Executive Support
Book and coordinate flights and travel arrangements for employees and management.
Manage the CEO's calendar, including scheduling, prioritizing, and coordinating meetings.

Working in Business means always seeing the full picture. You spot the trend, align the stakeholders, and don't rest until you see the move through. From partnerships to revenue operations, those who thrive here are commercially minded, analytical, and excited to solve problems without obvious solutions. So if you're a born strategist who never leaves anything unfinished, the company Business team has just the job for you
What am I going to do?
Own Marketplace Growth Strategy: Define and execute the growth strategy for our company's self-serve marketplace, driving revenue across the entire customer lifecycle.
Lead Product-Led Growth Initiatives: Optimize acquisition, activation, engagement, retention, and monetization through product-led growth strategies and marketplace optimization.
Drive Experimentation: Build and lead a high-velocity experimentation program, including A/B testing, onboarding optimization, pricing and packaging experiments, landing page improvements, and conversion rate optimization.
Optimize Marketplace Performance: Continuously analyze user behavior, marketplace dynamics, supply-demand balance, and conversion funnels to unlock scalable growth opportunities.
Lifecycle Marketing & Growth Programs: Partner with Marketing teams to develop lifecycle marketing initiatives, acquisition strategies, demand generation programs, and user engagement campaigns that directly impact revenue.
Cross-Functional Leadership: Work closely with Product, Engineering, Design, Data Science, Marketing, and Revenue teams to prioritize initiatives, align stakeholders, and drive execution across multiple organizations.
Growth Analytics & KPI Ownership: Define, monitor, and own key marketplace growth metrics, using data and insights to guide strategic decisions and maximize business impact.
Identify New Growth Opportunities: Constantly explore innovative growth levers, commercial opportunities, and scalable initiatives to accelerate marketplace revenue.

We are looking for a hands-on IT Manager to own and scale our global IT operations. As a fast-growing SaaS company with employees across multiple sites and time zones, we need someone who can build reliable, secure, and delightful IT experiences for every employee - from day-one onboarding to day-to-day support. You will lead a small IT team, own our device and application management stack (JAMF, EDR, and our core SaaS platforms), and manage the vendor and consultant relationships that keep our environment running. This is a high-ownership role for someone who thrives in a distributed, remote-first environment and wants to shape how a modern SaaS company runs its IT.

WHAT YOU'LL DO
Global employee onboarding & offboarding - own the end-to-end IT lifecycle for employees worldwide: provision accounts and access, prepare and ship devices, and run first-day setup, plus secure offboarding and access removal.

Endpoint & device fleet management - own the procurement, imaging, deployment, maintenance, inventory, and lifecycle of laptops and endpoint equipment across all sites; manage warranties, refresh cycles, and stock levels.

Own and maintain JAMF - administer JAMF (Jamf Pro) for application distribution, configuration, patching, zero-touch enrollment, and policy/compliance enforcement across the Apple fleet.

Core SaaS & collaboration platforms - administer and optimize Google Workspace, Microsoft Office 365, Zoom, and related tools - managing users, groups, licenses, security settings, and integrations.

Endpoint security (EDR) - deploy, monitor, and maintain EDR tooling across the fleet; partner with Security on endpoint hardening, compliance, and incident response.

Vendor, consultant & outsourcing management - own relationships with IT vendors, MSPs, consultants, and outsourced partners; negotiate contracts, manage SLAs, control spend, and hold partners accountable to delivery.

Support remote & distributed sites - deliver responsive, high-quality IT support to remote employees and satellite offices; build documentation, self-service, and processes that scale across time zones.

Team leadership - manage and mentor a small IT/helpdesk team, set priorities, and drive service quality and continuous improvement.

Systems, access & automation - own identity and access management (SSO/MDM), automate repetitive workflows, and continuously improve reliability, security, and the employee experience.

Working in HR means being the reason people feel like they belong. From HRBPs to employee experience leads, the team we're building combines high emotional intelligence with business instinct, because understanding people and the business go hand in hand. So if you love creating experiences that make people genuinely glad to work somewhere, the Fiverr HR team wants to meet you. Join our dynamic HR team as an HR Full Stack Business Partner, designed to seamlessly support a designated business unit. We're looking for a proactive and passionate individual to step in all people-related functions, from talent acquisition to employee development and engagement, ensuring our teams thrive and achieve their full potential.

What am I going to do?:

* Serve as the primary HR point of contact for your assigned unit, offering real-time guidance on all people matters.
* Champion and execute local engagement initiatives that align with and strengthen our company culture across your assigned unit.
* Own the end-to-end employee lifecycle, including hands-on recruitment, onboarding, performance management and development.
* Proactively identify and address organizational gaps or employee relations issues, ensuring a positive and productive work environment.
* Use data and AI to make smarter, faster people decisions.

Equal opportunities:
At Fiverr, we know that talent has no single face. We welcome talent from everywhere and everyone because it makes everything we build better. Need accommodations? Just ask. And if this role excites you but you don't tick every box, apply anyway. The best people rarely fit the mold exactly.

Required Product Manager, Mobile
About the role:
Our mobile app is a critical component in the day-to-day financial operations of the worlds leading financial institutions.
As the Mobile PM, youll own the full product domain: driving the roadmap, collaborating closely with engineering and design, and ensuring every feature ships with precision and measurable impact. But this is more than a customer-facing product - its also a foundational platform that other product teams across rely on to deliver their features to mobile users. Youll own both dimensions: driving the customer experience outbound while advancing the infrastructure that makes it possible. As the world moves toward agentic, AI-native financial operations, this team is building exactly that. You define what gets built and why.
What youll own:
The mobile product end-to-end - roadmap, strategy, and delivery across iOS and Android, with full accountability for outcomes.
The customer experience - deeply understanding how institutional users interact with their financial operations on mobile, and continuously raising the bar.
The mobile platform - working with product teams across to understand their needs and ensuring mobile can support their features effectively.
The AI and intelligence layer on mobile - defining how smart, proactive capabilities get surfaced to users in a way that adds real value.
What the work actually looks like:
Spending significant time with customers and data - forming a sharp, evidence-based view of what to build next and why.
Making hard prioritization calls - balancing customer-facing improvements, platform needs from internal teams, and long-term product investments.
Working across teams - product, engineering, design, security, and customer success - to align on scope and get things shipped.
Owning the full arc of a feature - from problem definition and spec to launch, adoption, and iteration.