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abra professional services is seeking an Operations and Production Specialist We are looking for a skilled Operations and Production Specialist to operate, monitor, maintain, and support production digital systems in a complex, business-critical environment. This role requires extensive experience in Production, Operations, infrastructure, and IT within web environments, including hands-on troubleshooting, IIS, databases, scripting, and system monitoring. A full-time hybrid position based in Central Israel, with 1 day a week remote. The role requires high availability, including occasional work during nights, weekends, and holidays. Key Responsibilities:
* Operate, monitor, build monitoring processes, and maintain mission-critical production systems.
* Troubleshoot issues in critical services, including systems with IIS interfaces and database integrations.
* Work with cloud services and support version deployments.
* Participate in and lead initiatives to improve system availability, stability, performance, and resilience.
* Analyze recurring issues, initiate systemic solutions, and follow up on their implementation.
* Coordinate and manage operational processes across multiple stakeholders within the organization.

As a Senior DevOps Engineer, you will join our data & engineering team and design and manage scalable, cloud-based infrastructure focused on big data and machine learning. You will ensure high-scale production environments are reliable, secure, and efficient, supporting seamless ML/AI deployments.

Location: Ramat Gan, Israel (hybrid model)

Reporting to: DevOps Team Lead

What will you do?
Design, build, and maintain scalable and reliable infrastructure for our big data applications.
Automate the deployment and scaling of our applications using Kubernetes and related technologies.
Set up, operate, and maintain Kubernetes-based environments, including GKE clusters and Helm-based deployments.
Support deployment workflows for PyTorch and TensorFlow-based ML/AI workloads.
Support and optimize GPU cluster infrastructure for machine learning workloads.
Build and maintain CI/CD pipelines using tools such as GitHub Actions.
Set up and maintain deployment environments for ML services and infrastructure components.
Work with MLOps platforms, including ClearML, to support experiment tracking, orchestration, and production workflows.
Manage cloud infrastructure on GCP with attention to reliability, scalability, cost awareness, and security.
Build and maintain cloud networking and security configurations.
Implement observability and monitoring using tools such as Grafana, Loki, and Prometheus.
Collaborate with DevOps, ML, data, and engineering teams to improve platform reliability and developer experience.

Were looking for an Operations Analyst to join our growing team , a fast-paced travel-tech startup transforming the way the travel industry operates through cutting-edge technology.
In this role, you'll be at the heart of our operations, ensuring that processes run smoothly, efficiently, and are continuously optimized. Youll work closely on our flag product, taking ownership of daily operations, data integrity, and customer health. Your responsibilities will include business analysis, identifying growth opportunities, and driving operational excellence.
This role is perfect for someone analytical, curious, and passionate about making an impact across multiple domains of the business. The position is based in Tel Aviv and Rehovot.
What You'll Do:
Monitor and maintain daily operations of our flagship product, ensuring all data-related tasks are completed accurately and on time.
Conduct customer and data investigations to uncover insights, optimize performance, and identify areas for improvement.
Perform customer health checks and develop strategies to maximize client satisfaction and engagement.
Analyze business processes and identify opportunities for operational improvements and efficiencies.
Implement standards and workflows to streamline operations and support company scale-up.
Collaborate with cross-functional teams to improve product flows and resolve operational challenges creatively.
Provide reports on operational performance and suggest actionable improvements.
Contribute to data structure integration and maintain high-quality data standards.

Required Store Manager
About us
We create technology that brings joy, simplicity, and opportunities to cities around the world. We started in 2014 with restaurant food delivery, and today we provide delivery of (almost) everything. You can find us in over 500 cities across 30 countries worldwide. In 2022, we joined forces with DoorDash, and together we continue to dream big and expand globally.
Working at our company isnt always easy, but its definitely exciting. Here, youll learn more, build more, and launch more than in most other companies. Youll face many challenges, but youll also enjoy the journey. So, if youre entrepreneurial at heart, highly motivated, and action-oriented - this could be the opportunity of your life.
This is a unique opportunity to join the launch teams of our new stores and influence the future of one of the most advanced retail markets in the world!
Job Locations: Central region, Tel Aviv, and Sharon.
What youll be doing
As a Store Manager, you will be responsible for full A-Z management of the store:
Managing a team of ~20 pickers and shift leads.
Overseeing work schedules, recruitment, training, and employee lifecycle management.
Managing bonus programs and ensuring target achievement.
Monitoring inventory, including reporting, packaging and picking KPIs.
Ensuring product quality, freshness, availability, and ratings while continuously working on operational efficiency.
Maintaining regular communication with suppliers and HQ, including order and stock management.
Working with reports and computer systems.
Driving operational improvements, including store development and optimization.
Ensuring a safe, clean, and high-quality work environment.

Were looking for a Senior Site Reliability Engineer who will be responsible for the operation of production environments, including systems and databases, supporting critical business operations for Israels commercial cloud environment. The role will be focused on automation and optimization of operations for multiple production environments. You will recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of our Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. As a Site Reliability Development/Engineering, you will also guide junior engineers to solve complex problems, take part in large-scale incident bridges and help to build and optimize processes and procedures.
Responsibilities
Development of automation and optimizations focused on operational excellence.
Deep dive, root cause and solve for systemic issues.
Enhance Operations quality outcomes through scalable automation.
Install, monitor, maintain, support, and optimize all production server hardware and software.
Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status.
Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution and coordinate a storage infrastructure of our system and database appliances.
Responsible for our production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the technology stack while providing consistent system uptime as expected in a Cloud environment.
Lead communications with key partners in solving complex technical problems.
Provide technical guidance and leadership to junior members to enable them to grow in their careers.
This team will provide support and administration on a 24/7 basis and will require rotation across day and night shifts.

We are looking for a Laboratory Technician to lead experimental setups, system integration, and end-to-end testing processes. The role combines technical execution, troubleshooting, documentation, and collaboration with engineering teams and international laboratories, in Israel and U.S.
Responsibilities:
Build, assemble, and integrate experimental systems, including mechanical assemblies, wiring, components installation, and operational setup.
Prepare test systems to a Ready-to-Test state through functional checks and validation.
Execute experiments according to procedures and work plans, ensuring accuracy and repeatability.
Lead testing activities end-to-end, including planning, troubleshooting, reporting, and documentation.
Identify deviations, perform troubleshooting and root-cause analysis, and implement corrective actions.
Maintain detailed experiment records, system configurations, test results, and reports.
Work with laboratory equipment, tools, and fluid systems including piping, connections, and pressure testing.
Coordinate testing activities with engineering teams and external laboratories in Israel and abroad.

We are seeking a highly technical Senior Product Manager to join our product team. In this role, you will design and build our next-generation advertising campaign management solution. Youll work in a cross-functional squad-partnering with Engineering, Ad Operations, and Client Experience-to build scalable, reliable systems for advanced customer data processing, activation and agentic AI- driven automation.
Location : Caesarea , Israel

Responsibilities
Lead the full product lifecycle-from discovery and design, through MVP definition, development, launch, and iteration.
Translate customer, market, and internal needs into clear technical requirements and KPIs.
Define user stories, requirements, and acceptance criteria for product capabilities and features.
Own problem discovery and requirements definition for complex engineering and agentic AI-driven capabilities.
Work closely with engineers and designers to drive the definition and delivery of new features.
Hold project reviews with Development teams to ensure alignment with business requirements.
Build state-of-the-art interfaces that provide users with a seamless, intuitive experience.
Measure usage, adoption, and business outcomes for product launches and improvements.
Drive the integration of agentic AI workflows, enabling automation, decisioning, and intelligence across the platform.

Required Junior IT DevOps Engineer - Temporary Position
About the DevOps Group:
You will join the IT DevOps team that is at the heart of our development. Our goal is to design & build the best development & supporting environment. Work with various teams to provide tools and infrastructure that ensure our continued development's scalability, performance, and resilience. We're constantly looking for ways to improve processes and provide new and innovative solutions.
This position requires working from our Jerusalem office 4 times per week during the training period.
One day per week may be worked from home.
Greater flexibility regarding time spent in the Jerusalem office will be offered later on.
This position is temporary for ~9 months.
What will your job look like?
Maintain, operate, and continuously evolve large-scale distributed infrastructure platforms serving thousands of our developers across hybrid environments, including Kubernetes, on-prem systems, and cloud-integrated services.
Design, implement, and improve infrastructure automation, self-service capabilities, and operational tooling using modern DevOps practices, Infrastructure as Code, GitOps, and CI/CD methodologies.
Investigate, isolate, and resolve complex infrastructure issues across Kubernetes, Linux, networking, storage, CI/CD, cloud, and on-prem environments, while driving root-cause analysis and long-term improvements.
Collaborate with cross-functional teams to improve processes, developer experience, operational efficiency, and platform adoption.
Contribute to a culture of ownership, continuous improvement, knowledge sharing, and proactive problem solving in a fast-paced engineering environment.

We are looking for a highly motivated, detail-oriented, and organized Bookkeeper - Collection Specialist to join our Israeli Finance team. In this role, you will manage end-to-end collection processes, perform complex reconciliations, and play a key part in our financial operations.
Responsibilities:
Produce and issue invoices, receipts, and credit notes for business customers (B2B).
Manage end-to-end collection processes, including charge execution and active customer follow-ups.
Perform bank and customer account reconciliations.
Handle ongoing financial reconciliations, including month-end closing entries and cut-off accounts.
Assist in implementing new finance tools, workflows, and procedures.

You will be responsible for identifying, onboarding, and selling alongside Global and Regional System Integrators (SIs) and consultancies. Your mission is to ensure is the foundational reliability layer for their GenAI deployments and product offerings worldwide.

Core Responsibilities
Partner Recruitment: Identify and sign high-intent partners with established footprints in AI transformation and enterprise software.
Active Co-Selling: Drive the sales process in tandem with partner account teams. You are the closer who joins discovery calls and pitches to represent the value proposition and secure the win.
Segment Mastery: Execute tailored sell-with and sell-through motions.
Program Enablement: Become the definitive expert on the platform. Train partner sales teams not just on features, but on how to communicate the business impact of GenAI reliability.
Global Pipeline Ownership: Own a revenue quota driven through joint sales cycles. Orchestrate collaboration between partners and internal sales team to ensure zero friction.
Drive requirements for partner revenue growth back to Product & Engineering teams

We are looking for a Senior Product Manager for our Prisma Browser product in Tel Aviv.
The Prisma Access team develops the market-leading Secure Enterprise Browser, bringing to market a unique and innovative approach to delivering security and enabling work on any device. The solution, based on a browser, provides zero trust access, data protection, threat prevention and low-level security mechanisms, all coupled with advanced policy and analytics functions for the security admin.
Were looking for a Senior Product Manager who could take a leading position in the team, research and build product strategy in one of our product themes, lead features end-to-end by creating and owning particular flows, and work with the engineering and field teams to deliver the best Secure Enterprise Browser in the market.
More information about Prisma Browser can be found here(opens in new window)(opens in new window).
Key Responsibilities
Own the strategy of a product theme - product capabilities that deliver customer value in a wide category such as data protection, threat prevention, admin policy configurations, and more.
Research the market, competition and technologies, to develop a product strategy, vision and roadmap.
Prioritize features for development and specify the technical requirements. As a Senior Product Manager, you will have your own organic engineering squad.
Work with product designers to create a compelling UI/UX for development.
Drive the delivery of your features.
Work with the field to get direct customer feedback, and learn from our friendly partners in the market.
Become an expert in your domain, and be the leading go-to person within the org.

We are looking for a Senior Product Manager for our Prisma Browser product in Tel Aviv.
The Prisma Access team develops the market-leading Secure Enterprise Browser, bringing to market a unique and innovative approach to delivering security and enabling work on any device. The solution, based on a browser, provides zero trust access, data protection, threat prevention and low-level security mechanisms, all coupled with advanced policy and analytics functions for the security admin.
Were looking for a Senior Product Manager who could take a leading position in the team, research and build product strategy in one of our product themes, lead features end-to-end by creating and owning particular flows, and work with the engineering and field teams to deliver the best Secure Enterprise Browser in the market.
More information about Prisma Browser can be found here(opens in new window)(opens in new window).
Key Responsibilities
Own the strategy of a product theme - product capabilities that deliver customer value in a wide category such as data protection, threat prevention, admin policy configurations, and more.
Research the market, competition and technologies, to develop a product strategy, vision and roadmap.
Prioritize features for development and specify the technical requirements. As a Senior Product Manager, you will have your own organic engineering squad.
Work with product designers to create a compelling UI/UX for development.
Drive the delivery of your features.
Work with the field to get direct customer feedback, and learn from our friendly partners in the market.
Become an expert in your domain, and be the leading go-to person within the org.

We are looking for a Reception & Social Media Assistant to join our Beer Sheva office.
This is a diverse part time role combining responsibility for our front desk and day to day office administration with hands on support for our social media and employer branding activities.
If you are organized, service oriented, creative, and enjoy working with people and creating engaging content, this could be a great opportunity to combine both worlds.
What Youll Do:
Reception & Office Administration:
Manage the front desk and serve as the first point of contact at our Beer Sheva office
Provide ongoing administrative support for the office
Coordinate office supplies, orders, and other day to day operational needs
Social Media & Employer Branding:
Support the ongoing management of our social media channels
Create engaging content together with our employees, including interviews, photos, and videos
Write, edit, and publish social media posts and other content
Assist in creating content for the companys internal communications app
Contribute to content planning and employee engagement activities
Position Details:
Part time position, three days a week, Monday through Wednesday.
The position is based at our offices in Gav Yam Negev Park, Beer Sheva.

We are looking for a Senior Product Manager, Hotels for our Edge team in Tel Aviv. Your mission is to build the next generation of hotel booking: a high-converting, personalized agentic experience that helps frequent business travelers find and book the right hotel with less effort.
You wont just own hotel data or funnel metrics; youll design the intelligent conversation hotel experience behind Navan Edge, where AI understands traveler intent, applies personal preferences, compares options, explains trade-offs, and guides users from search to booking with confidence.

What Youll Do:

* Own the Hotels Product Experience: Lead the full hotel journey, from destination intent and search to hotel details, room selection, checkout, confirmation, and post-booking engagement.
* Design Agentic Hotel Experiences: Build AI-driven workflows that help users search, compare, decide, and book hotels through a mix of conversation, recommendations, proactive suggestions, and UI components.
* Drive Hotel Funnel Conversion: Identify friction points across the hotel funnel and define the roadmap to improve search-to-booking, availability-to-checkout, checkout completion, and repeat booking rates.
* Improve Search, Ranking, and Personalization: Partner with AI, data, and engineering teams to improve hotel ranking, filters, recommendations, availability logic, and why this hotel explanations based on traveler intent, loyalty, price, amenities, business schedule, and past preferences.
* Lead Experimentation: Design and run A/B tests across search results, hotel detail pages, room selection, checkout, rewards messaging, onboarding flows, and AI-assisted booking experiences.
* Connect Hotels to the Full Trip Experience: Work across flights, restaurants, itinerary, calendar, Gmail sync, and proactive travel use cases to make hotels feel like part of one seamless business travel journey.

We're looking for a Marketing Automation Lead to join Mami's growth team and lead the design and execution of end-to-end customer journeys.
You'll bring our customer experience vision to life - creating personalized, multi-channel flows that drive engagement, retention, and revenue, while setting the standard for marketing excellence at Mami.
Your main focus will be Email, SMS, and WhatsApp flows, with opportunities to collaborate with Product, Content, and Data teams as Mami continues to scale.
This is a rare opportunity to shape both the customer experience and marketing culture of an early-stage, community-driven startup.
What Youll Do:
Take full ownership of the Marketing Automation platform - optimize templates, manage audiences, integrate data, and monitor deliverability.
Build and manage multi-channel customer journeys across Email, SMS, and WhatsApp with personalization, triggers, and A/B testing.
Map end-to-end journeys from sign-up to retention and win-back, including segmentation and dynamic content.
Analyze results using GA4, attribution, cohort analysis, and LTV metrics to inform strategy.
Lead briefs for copy and design, craft action-driven microcopy, and adapt content to target audiences.
Collaborate effectively across teams to ensure smooth delivery and execution.