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Required Application Support Engineer
Israel, Petah Tikva
We are the worlds leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets.
Trusted by some of the worlds most recognized brands including Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs, and Victorias Secret, we operate on a massive global scale through dynamic teams across North America, EMEA, and APAC.
Our technology-based end-to-end solution combines advanced localization capabilities, streamlined global operations and extensive big-data analytics, covering everything merchants need to scale worldwide. Were a fast-moving, highly collaborative company where innovation, creativity, ownership, and impact are part of everyday work.
As an Application Support Engineer, you will be the first point of contact for our clients, providing essential support and ensuring a seamless experience. You will troubleshoot and resolve technical issues, manage customer inquiries, and work closely with other teams to maintain high service standards. Your role is critical in maintaining client satisfaction and ensuring the smooth operation of our services.
Responsibilities:
Troubleshooting Issues: Assist customers with resolving technical issues related to the integration.
Providing Technical Assistance: Guide customers on how to use specific features or tools on the platform.
Ticket Management: Track and resolve support tickets efficiently, ensuring timely resolution.
Bug Identification and Reporting: Identify, replicate, and report bugs to the relevant teams.
Liaising with Developers: Work with the development team to escalate and resolve complex technical issues.

Are you an analytical person who is deeply interested in AI and LLM technology?
Is your superpower accurately categorizing information and identifying patterns?
Do you love to solve interesting challenges and make a direct impact through your work?
Join our Tel Aviv team as an AI Data Analyst and help shape the future of AI. We're looking for analytical minds to contribute to our cutting-edge Large Language Model (LLM) project. In this unique role, you'll be performing LLM data quality tasks, ensuring consistency and quality in our conversations and helping design and support our flagship products.
This is more than a traditional data-labelling role. You will combine hands-on evaluation work with analytical thinking to help shape how our AI experiences evolve.
Sound like your perfect fit? We want to hear from you!
As an AI Data Quality Analyst, you will evaluate LLM-generated conversations and other text-based data, identify trends and regressions, and partner with AI Engineers and Product Managers to improve model performance. In this role, you will:
Review and evaluate LLM-generated conversations and other text-based outputs against task-specific quality criteria and success metrics.
Perform high-quality annotation and data labeling to create reliable datasets for model training, benchmarking, and evaluation.
Monitor real production data to identify quality trends, regressions, and areas for improvement.
Identify qualitative patterns, recurring failure modes, regressions, and opportunities to improve model behavior and user experience.
Analyze evaluation results and clearly communicate insights, risks, and recommendations to cross-functional stakeholders.
Work closely with our AI Engineers and Product Managers to understand the data needs and ensure data quality processes align with goals, ensuring Paradox and our company products remain top in class.

This is a hands-on role that balances deep technical work along with building and running the function: the Lead drives high-severity incidents end-to-end, serves as the escalation ceiling, and sets the standards and structure the team operates by.

Youre welcome to work in our offices in Tel Aviv, Israel.

Your responsibilities will include:

Build and lead global DFIR capability - select and mature DFIR tooling, and establish the playbooks and follow-the-sun operating model across EMEA, Asia, and APAC while hiring and developing a team of responders.
Lead the technical response to major incidents hands-on - from escalation through containment, eradication, and recovery - and act as the final technical authority on the most complex cases.
Personally conduct end-to-end forensic investigations across cloud, platform, and endpoint environments - log analysis at scale, host and network forensics, memory analysis, malware triage, and timeline reconstruction.
Define and enforce consistent investigation standards across the team: severity and escalation criteria, cross-region handoff quality, and evidence handling that meets legal, regulatory, and forensic requirements.
Partner with the SOC, SOC Automation, Threat Intelligence, Threat Hunting, and Platform Security teams to improve detection fidelity and reduce MTTD and MTTR.
Serve as the technical voice of incident response to executive leadership, Legal, and Privacy - delivering clear, risk-based briefings, regulatory-ready documentation, and root cause analyses (RCA).
Raise the teams technical bar through case reviews and hands-on mentoring, and drive lessons-learned into measurable improvements in controls and readiness.

Required Data Tagging Operator (Full-Time|On Site|Hourly Rate)
Description
A leading AI Company in the Automotive Industry, is expanding! Following recent major design wins with leading global OEMs, we're scaling up our operations and innovation efforts. This is your chance to be part of a groundbreaking company at the forefront of automotive safety and intelligence.
We are looking for passionate individuals who want to make a real impact, working on state-of-the-art AI solutions that save lives and transform the driving experience. Join us in shaping the next generation of automotive technology.
Responsibilities:
Manually tag objects in images with high accuracy and consistency.
Review and verify the accuracy of tagged data, making corrections as needed.
Work with predefined tagging guidelines and contribute to their improvement.
Collaborate with the machine learning team to understand tagging requirements and deliver datasets that meet project specifications.

we are looking for a driven and detail-oriented Deal Desk Specialist to join our growing Deal Desk team in Tel Aviv. As part of our Finance Revenue Operations function, youll play a critical role in driving deal efficiency, quote management, facilitating contract review, pricing strategy, and cross-functional collaboration - helping us scale smarter and close deals faster.

Youll report to the Head of Deal Desk and work closely with stakeholders across Sales, Customer Success, Legal, Finance, and MIS.

If you are a highly motivated, organized, proactive, independent, self-starter who enjoys working in a dynamic, fast-paced, and collaborative environment, where you want to be! We view the ideal candidate as one who has excellent business acumen, strong attention to detail, and experience in a growing startup.
What will you do
Partner with Sales and Customer Success to structure strategic deals, advise on pricing and discounting, and support quote creation.

Review non-standard deal requests and business cases; provide recommendations aligned with company goals.

Ensure compliance with internal policies, deal approval processes, and system accuracy (primarily Salesforce).

Collaborate with cross-functional teams (Legal, Finance, MIS) to remove roadblocks and accelerate deal cycles.

Own and maintain Salesforce data quality for closed deals; define and enforce deal hygiene standards.

Analyze deal patterns, pricing trends, and process bottlenecks; surface actionable insights to improve efficiency and profitability.

Support the rollout of automation, process improvements, and reporting tools within the Deal Desk ecosystem.

Contribute to the creation and refinement of playbooks, guidelines, and best practices.

Were looking for an Account Manager who will manage a portfolio of our company's strategic customers in Israel from the onboarding stage to assuring satisfaction while identifying business needs in the customers AWS environment.
Work location: hybrid from Tel Aviv
Curious about what it's really like to work at our company?
Explore our benefits, culture, and what success in your first year could look like here.
If you are interested in this opportunity, please submit your CV in English.
Key Responsibilities
Identify Cost Optimization, upsell, cross-sell, and renewal opportunities, and the need for a Dedicated DevOps or FinOps service.
Oversee a portfolio of assigned customers, develop new business from existing clients, and meet sales goals.
Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service. Provide training and resources to help them get started effectively.
Act as the primary point of contact for assigned customer accounts. Develop a deep understanding of their business needs and objectives, and proactively engage with them to understand their evolving needs, challenges, and goals.
Gather feedback from customers regarding their experiences and needs. Relay this feedback to internal teams for continuous improvement.
Encourage satisfied customers to become advocates by participating in case studies, testimonials, or referrals.
Maintain and develop strategic vendor relations with AWS.
Regularly attend business events and conferences to promote and educate prospective clients on the benefits of our company.

We are looking for a data-driven and commercially minded Revenue Operations Partner to support revenue planning and business performance across global regions. The role combines forecasting, sales analytics, cross-functional leadership, and end-to-end project execution to drive growth and improve decision-making.
* Own revenue forecasting and scenario planning across regions.
* Analyze pipeline performance, sales trends, and key business KPIs.
* Deliver executive-level insights and revenue recommendations.
* Lead Monthly and Quarterly Business Reviews (MBRs/QBRs).
* Partner with Sales, Finance, Marketing, Demand Planning, and Operations teams.
* Lead cross-functional projects end-to-end, from planning through execution and delivery.
* Drive process improvements and forecasting accuracy.

We are seeking service-oriented representative to provide frontline service to customers requiring taxi services at the Israeli airport.
Working Hours:
Shift work, 24/7 availability.: Morning: 6am-14pm, Afternoon:14pm-22pm, Night: 22pm-6am
This position is highly suitable for students.

We are seeking a full-time Marketing Manager to join our team on-site in the Tel Aviv District, Israel. The Marketing Manager will develop, implement, and oversee innovative marketing campaigns and strategies to promote our companys products and services in the technology and AI space. Responsibilities include planning and executing digital marketing campaigns, monitoring campaign performance, conducting market research, collaborating with internal teams to craft compelling marketing content, and building relationships with key stakeholders. The role also involves tracking marketing trends and analyzing data to drive informed decisions and improve results.

Were entering a rapid scale phase with the ambition to lead the food delivery category in Israel. The Head of Marketing will build and lead marketing function end-to-end in Israel, owning demand growth, brand, lifecycle/CRM, and marketing operations - with direct accountability for revenue, GMV, usage, and retention. This is a builder role reporting to the CEO and operating closely with Commercial and Operations within HAATs city-based operating model.

What Will You Do
Brand Marketing
Build brand equity, awareness, and reputation as the leading local delivery platform in Israel.
Define brand positioning, messaging, and narrative grounded in local city presence.
Own brand identity, guidelines, and core brand assets.
Lead PR, content, social, influencer, and analyst relations.
Ensure brand storytelling reflects real merchant, courier, and city-level experiences.
Growth Marketing
Grow demand efficiently and profitably across HAATs operating cities.
Build and scale paid, organic, and offline growth engines by city and category.
Own acquisition strategy across priority cities in coordination with Commercial and Operations.
Drive demand for specific categories, partners, or verticals based on supply readiness.
Manage CAC, payback period, and cohort economics at city and segment level.
Product Marketing
Increase revenue and engagement from existing users.
Own lifecycle marketing, CRM, and retention programs.
Drive feature adoption and website/app conversion optimization (CRO).
Support Sales and Commercial with launches, messaging, and merchant visibility.
Translate merchant and operational inputs into clear user-facing value propositions.
Strategy & Marketing Operations
Build a scalable, high-impact marketing organization embedded in HAATs operating model.
Define marketing OKRs, roadmap, org structure, and roles & responsibilities.
Own marketing P&L, budget, and tech stack.
Work closely with the Head of Commercial to support city launches, vertical expansions, and merchant priorities.
Translate city-level commercial and operational inputs into targeted marketing plans by city, category, and partner tier.
Align Marketing, Commercial, Operations, Product, and Customer Support around shared marketplace KPIs.
Leadership, Planning & Performance
Own and deliver aggressive, measurable growth targets (e.g. double-digit MoM growth during scale or city-launch periods).
Manage a 6-7 figure annual marketing budget with clear ROI and unit economics tracking.
Build and lead a team of 5+ marketers and agency partners.
Launch and scale 3-5 growth engines across paid, organic, lifecycle, and city-level channels.
Own city-level demand planning in coordination with Commercial and Operations.
Present weekly performance reviews covering GMV, CAC, retention, funnel health, and city performance.
Define and execute a 12-month GTM and marketing roadmap aligned with commercial and operational plans.

Required B2B Marketing Manager
About this role:
As a B2B Marketing Manager for our brand in Tel Aviv, you will play a pivotal role in shaping and executing our brand strategy to drive sustainable and profitable growth. Your primary responsibility will be to develop and implement multi-channel marketing campaigns that align with our brand positioning and resonate with our target audience.
Leveraging your deep understanding of market insights, you will transform data into impactful campaigns that support our business objectives. Your expertise in analysis and strategic thinking will be key in identifying local growth opportunities and mitigating potential risks.
From planning and executing marketing initiatives to evaluating their success, you will ensure that every activity-whether local campaigns, customer activations, or PR efforts-is optimized to strengthen our B2B presence and effectively engage customers across Israel.
Responsibilities:
Competitive analysis of the B2B landscape and changing dynamics- conducting in-market surveys, round tables, participation in conferences, and relevant forums.
Drive new potential consumers in-bounds and SDR via B2B communication tools (Linkedin campaigns, Meta, Google, Taboola)
Drive existing customer success and retention efforts- Build and execute creative communication plan (newsletters, notifications, presentations, leaflets, etc.) to existing corporate admins and end users via (writing and communicating new product features, special events, unique benefits and propositions, etc.)
Budget Ownership & media planning:
Brief agencies, plan, execute, and evaluate winning marketing activities, ensure they are consistent with brand positioning across all touchpoints, and drive 10bis corporate users base growth.
Build strong relationships with internal and external stakeholders- acting as a contact point and B2B landscape expert
Own and maintain our B2B social media assets, driving brand presence, engagement, and content strategy across relevant platforms.
Reports to the Head of B2B Sales.

Responsibilities:
Manages the development of legal strategies for senior management at one or more units of a large global or regional business; or leads complex commercial transactions; or provides specialized legal expertise in one or more areas of strategic importance or having significant impact on revenue, risk, or policy for client base.
Develops and recommends innovative process improvements to effectively address business needs.
Identifies and resolves highly complex legal, regulatory, and business issues.
Manages legal responsibilities for multiple client organizations with divergent priorities and needs.
Leads complex, multidimensional projects or transactions.
Takes full accountability for clients' legal needs by networking effectively to achieve resolution of matters outside of direct subject matter expertise or responsibility.


This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from our office.

Required Legal Counsel
About The Role
The Legal Counsel reports directly to the General Counsel and serves as an in-house attorney to support the companys legal needs. The primary responsibilities of this position will be to work on a variety of commercial agreements, including customers, vendors, service providers and partnership agreements, as well as handle privacy and AI-related matters.
Key Responsibilities:
Negotiate, draft and review various commercial agreements (procurement, licensing, sales, etc.).
Create and maintain standard templates, business processes and internal policies.
Address privacy and data protection matters pertaining to our business around the globe.
Provide legal advice and work closely with our marketing and sales divisions.
Remain abreast of legislative changes and adapt company policies to maintain compliance.

We are looking for an experienced Commercial partnerships manager to join our team and lead the growth of our partnerships ecosystem. This is a highly commercial role focused on identifying opportunities, opening doors, building relationships, and driving strategic partnerships across multiple industries. You will be responsible for acquiring new partners, expanding existing collaborations, and identifying new business opportunities that create value for both us and our customers.
Responsibilities
Build and manage a pipeline of potential partners across mobility, transportation, retail, fintech, loyalty, and related industries.
Lead end-to-end business development processes, from identifying opportunities and initiating conversations to negotiating, signing, and launching partnerships.
Recruit brands and commercial partners for marketing campaigns, customer benefits programs, and value-generating initiatives across the platform.
Develop and expand relationships with existing partners by identifying new business opportunities and commercial models.
Monitor market trends, identify growth opportunities in Israel and international markets, and translate them into partnerships and business initiatives.

we are looking for a Social Media Expert.
You'll work directly with the founders during the launch window - and with our incoming Head of Marketing as the team scales. Real budget for paid spark + organic fire. You're part writer, part editor, part producer, part strategist. You'll be voice in public.
What you'll actually do:
Own presence across X, LinkedIn, TikTok, Instagram, and YouTube
Write and ship 5-10 pieces of content per week - threads, posts, reels, cutdowns
Co-produce our launch video campaign alongside the founders (paid + organic)
Run our Reddit, Indie Hackers, Hacker News, and Product Hunt strategy
Build out our creator partnership program - Ambassadors, brand collabs, founder shoutouts
Own the content calendar and weekly metrics review