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09/08/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for a highly skilled Technical Support Engineer to lead the charge in troubleshooting complex technical issues, ensuring exceptional customer satisfaction, and providing strategic solutions. Youll play a key role in documenting solutions, escalating critical cases, and leveraging your cloud expertise to deliver unparalleled support and build strong, lasting relationships with our customers.
Responsibilities:
Provide accurate and timely support via Slack, chat, or email to troubleshoot and resolve customer issues.
Diagnose and resolve technical problems, escalating complex issues to R&D or Product when needed.
Build strong relationships, educate customers on product features, and maintain a professional, supportive tone.
Create and update support documentation while logging all interactions in the support system.
Enhance skills through ongoing training to maintain technical excellence and deliver top-tier support.
Requirements:
1-3 years of experience in similar roles such as Technical Support, Technical Account Manager, or Escalation Engineer (not internal IT support roles) - Must
Fluency in English (both written and spoken).
Experience in MySQL - Must
Bachelor's degree in Engineering / Cyber Security,-Must.
Experience with Cloud technologies, Containerization (Docker), networking, Linux and Kubernetes - Must
Experience with OpenSearch, Grafana, and various analysis tools for troubleshooting - Must
Experience in cybersecurity, with an emphasis on cloud environments.
Ability to adapt and learn, working effectively both solo and within a team setting.
This position is open to all candidates.
 
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Location: Tel Aviv-Yafo and Haifa
Job Type: Full Time
Required Package Design/Layout Engineer
About the job
Be part of a team that pushes boundaries, developing custom silicon solutions that power the future of our direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.
Our mission is to organize the world's information and make it universally accessible and useful. Our team combines the best of our AI, Software, and Hardware to create radically helpful experiences. We research, design, and develop new technologies and hardware to make computing faster, seamless, and more powerful. We aim to make people's lives better through technology.
Responsibilities
Dive into the architecture and microarchitecture of complex hardware units and features, such as packet processing pipelines and advanced networking capabilities. Develop comprehensive post-silicon validation test plans based on a thorough understanding of the design and specifications.
Write, execute, and debug validation tests using Python and/or C/C++, running on Pre-Si emulation platforms and primarily on the silicon.
Lead the bring-up, troubleshooting, and debug efforts on silicon, identifying root causes of hardware and software issues. Collaborate closely with architects, designers, and other teams to drive bug fixes and ensure feature functionality.
Contribute to the development of test infrastructure and methodologies to improve validation efficiency and coverage. Mentor and guide junior engineers as the team grows.
Requirements:
Minimum qualifications:
Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field, or equivalent practical experience.
5 years of experience with functional tests for silicon validation (i.e., writing in C or C++ or Python or similar).
5 years of experience in pre-silicon or post-silicon validation.
5 years of experience in silicon bring-up, functional validation, characterizing, and qualifying silicon.
Preferred qualifications:
Master's degree or PhD in Electrical Engineering, Computer Engineering or Computer Science, with an emphasis on computer architecture.
Ability to learn new systems quickly and work independently in a fast-paced environment.
Excellent communication and collaboration skills.
A passion for deep technical challenges, excellent problem-solving skills, and a strong sense of ownership.
Interest in hardware and a desire to transition into silicon validation.
This position is open to all candidates.
 
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12/07/2026
Location: Petah Tikva
Job Type: Full Time
About us Founded in 2014, we are a leading flexibleible workspaceworkspace provider with ann expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses, entrepreneurs and digital nomads adapting to todays fast-evolving hybrid work environment. we are considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, our company has over 15.000 members in 45 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why youll love working at our company? we are a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. Youll work with some of the best people in the industry, who love what they do. Youll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as an employee, youll be presented with long term career opportunities, globally. Who is the ideal worker? Youre a team player. You take pride in what you do and have a mindset of Im all in when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to read the room and understand the professional environment youre in. About the position Reporting directly to the Site Manager, this full-time position is based in Petah Tikva. You will be responsible for establishing and maintaining a strong community in your location via professional networking efforts, cool events, and creative and engaging activities. You breath customer service and are dedicated to deliver a 5* experience. With excellent communication skills and a passion for connecting people, your job is to create an all-around amazing experience for our company members. As a Community Manager, you will basically be the heart and soul of our diverse community - caring, attuned to peoples needs and exceedingly proactive. And it helps if youre good at putting names to faces Youll be the one person members would love to save in their favorites contacts.
Requirements:
Responsibilities
* Building and maintaining a strong community via networking and events
* Engaging, growing and nurturing the company community; keeping things fresh and interesting
* Creating an inclusive environment that fosters collaboration and creativity - both internally and externally
* Maintaining ongoing communication with operation and maintenance teams to ensure that all processes run smoothly
* Being the point of contact for your community members and solving all member-related issues Requirements
* BA degree in a related field - a must
* Demonstrated face-to-face customer service and sales experience
* Strong verbal and written communication skills
* Experience in marketing, writing, or managing social media - an advantage
* High level of English - both oral and written
* Practical, creative fast-thinker, fast on your feet and highly aware that others rely on you kind of person
* Multi-tasking should be a walk in the park for you
* Able to translate trends into actionable ways that anticipate customer and market needs
* Be familiar with the startup ecosystem and stay up-to-date on daily happenings in your city we are an equal-opportunity employer.
This position is open to all candidates.
 
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Location: Petah Tikva
Job Type: Full Time
At our company, we make mobile advertising and discovery experiences more meaningful for users, app publishers, and advertisers - intelligently connecting people across more devices than anyone else in our space. Our on-device footprint, Ignite, ships with hundreds of millions of devices through the world's leading OEMs and carriers, and is the foundation of our strategy to maximize the value of our on-device presence.
As a Senior Mobile Engineer, you'll build and harden the SDKs and on-device services that power app delivery, discovery, and monetization at carrier and OEM scale. This is a high-impact role on a small, autonomous team that owns its products end to end - from design through release, monitoring, and on-call. Your work directly supports our FY27 goals of reducing installation failures, enabling dynamic app delivery, and extending our on-device presence into alternative distribution.
About the Senior Mobile Engineer Role
Design, build, and maintain high-performance Android SDKs and on-device services (with iOS work as our cross-platform footprint grows), focusing on reliability, footprint, battery, and security
Drive down install and delivery failures - improving package-manager reliability, dynamic app-delivery (ASR), and recovery paths across a highly fragmented device and OS landscape
Partner with OEM and carrier integration teams to ship features that operate within tight platform, privacy, and resource constraints
Extend on-device surfaces that power alternative distribution and brand-on-device experiences, a key pillar of DT's FY27 roadmap
Own the full lifecycle of what you build: instrumentation, alerting, rollout strategy, A/B experimentation, and on-call for your services
Raise the bar on code quality through reviews, automated testing, and tooling, and mentor other engineers on mobile best practices.
Requirements:
8+ years building production mobile software, with deep expertise in Android (Kotlin/Java) and a working command of native internals; iOS (Swift/Objective-C) experience is a strong plus
Strong grasp of asynchronous programming, concurrency, memory and battery profiling, data structures, and mobile design patterns
Experience shipping SDKs, libraries, or framework-level code consumed by other developers - not just app features
A track record of operating what you build in production at scale, including monitoring, debugging field issues, and staged rollouts
Comfort working in a fast-paced, autonomous, outcome-oriented team that treats its product like a mini-startup
Nice to have
Experience with AdTech, mobile measurement/attribution, or on-device ML inference.
Familiarity with OEM/carrier pre-load constraints, Android system apps, or device-management contexts.
Exposure to alternative app stores or in-app purchase / payments flows.
This position is open to all candidates.
 
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Location: Tel Aviv-Yafo
Job Type: Full Time
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"our company's data management vision is the future of the market."- Forbes
we are the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, our company takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless workers who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our companys growth and at a pivotal point in computing history.
Requirements:
As a Technical Support, you will be regarded as a worker product expert and, as such, you will be involved in daily technical operations and escalations. The main responsibilities include performing customer installations and technical evaluations, developing and testing and solutions in strategically and tactically significant applications and use cases, including File protocols, Machine learning, Object Storage, and high-performance computing, at customer sites and in the lab. You will consult on pre-sales and technical sales activities and will work on escalated technical support issues to resolution, interfacing with the customer and the development team.
Required skill set:
Overall 3+ years of experience in customer-facing, pre-sale/post-sale positions working with complex IT solutions.
Extensive knowledge and experience in the enterprise IT infrastructure, networking and storage space is required, along with a broad understanding of the enterprise software world.
Significant experience required in the areas of file systems and scale-out NAS Implementation
An advantage to candidates that have In-depth knowledge and hands-on experience with S3 and high-performance computing.
Excellent written and verbal communication and presentation skills.
An advantage to candidates that have hands-on lab and hardware management experience.
An advantage to candidates that have experience working in a rapidly growing entrepreneurial, dynamic start up.
MS or B.Sc. in CS, CE, EE or related fields.
Ability to travel. To be successful in this role, you will need to travel around 20% of the time.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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Location: Ra'anana
Job Type: Full Time
Required Professional Services Engineer
The position is a combined role of technical support engineer.
It requires high technical and personal skills enabling the employee to validate our product from the point of view of the customer and representing the customer in front of the company's various divisions.
The chosen employee will take an important role acting as a customer gatekeeper, validating the company outcomes, and becoming the customer technical trustee consultant.
Scope:
Act as post sale technical POC.
Responsible for on-site installation of software and hardware.
Communicating progress of activities with Project Manager and customer
Advise customers regarding the product's proper use and address specific user issues.
Troubleshooting both HW and SW related issues.
Act as service engineer to address tech cases via phone, web-based tools and email.
Responsible for project technical SOW document.
Requirements:
Mandatory, very good level of English Speak, read, and write.
Testing, validation, and documentation capabilities
Comprehensiveness
Proven managing/working experience in technical customer support organizations.
Innovative thinker who is positive, proactive, and readily embraces change.
Ability to work independently and as part of a team.
Ability to prioritize workload to ensure successful completion of projects.
Ability to be on-call nights and weekends.
Ability to travel.
Required Knowledge:
Understanding of multidisciplinary systems (SW & HW).
Networking & Telecommunications
Familiarity with protocols - HTTP/HTTPS, SSH, ICMP, TCP/UDP
Familiarity with Linux CLI OS
Familiarity of RF systems.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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05/08/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for an experienced Senior Frontend Engineer to join our growing team and help shape the frontend platform behind our cybersecurity product. This is a hands-on role: youll own significant features end-to-end and drive the frontend infrastructure, architecture, and performance that let us scale.
Youll write production code daily, set the quality bar, and work closely with designers, product managers, and backend engineers to turn complex cybersecurity data into fast, elegant, and reliable interfaces.

WHAT YOU WILL DO
Collaborate with product, design, and backend teams to translate complex data into clear and actionable visual experiences.

Take part in architectural discussions and UI/UX decisions that shape the product

Develop & optimize our frontend infrastructure for handling large-scale data

Develop & optimize our frontend for supporting Product development at scale

Ensure high performance, observability, and stability on the frontend

Ensure a high-quality bar through code review, dev standards & strong testing disciplines

Stay up-to-date with modern frontend technologies and best practices.

Mentor other developers and contribute to a strong engineering culture.
Requirements:
Autonomous, responsible, and self-motivated.

Excellent communication skills and a collaborative mindset.

Strong knowledge of JavaScript, TypeScript, HTML5, and CSS3.

5+ years of professional software engineering experience, with a Frontend focus on building non-trivial production applications with React.

Proven experience on leading complex web apps at scale

Strong understanding of frontend architecture, state management, and API integration.

Familiarity with UI/UX principles and modern design systems.

Strong familiarity with browser API and tools (DevTools, DOM, network, debugging & profiling).

B.Sc. in Computer Science, Engineering, or a related field, or equivalent hands-on experience.
This position is open to all candidates.
 
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Location: Merkaz
Job Type: Full Time
We are looking for a proactive and hands-on Talent Acquisition & Sourcing professional to lead end-to-end recruitment processes, build strategic talent pipelines, and develop recruitment partnerships that support the company’s growth. This role is ideal for someone with strong recruiting and sourcing capabilities who is looking to expand their impact, take ownership, and grow into a future leadership role.
Full-time | Ramat Hahayal, Tel Aviv
What will you do? • Lead end-to-end recruitment processes while partnering closely with hiring managers and stakeholders across the organization. • Conduct advanced sourcing and proactively identify top talent through LinkedIn, professional communities, social platforms, and additional recruitment channels. • Build and maintain strong candidate pipelines and Talent Communities for key organizational roles. • Develop and manage relationships with academic institutions, professional communities, career fairs, and relevant organizations to expand recruitment channels and strengthen employer presence. • Collaborate with the marketing team on employer branding initiatives, recruitment campaigns, and social media activities to increase candidate engagement and attract top talent. • Analyze recruitment metrics and sourcing effectiveness, including funnel conversion rates and channel performance, to support data-driven hiring decisions. • Contribute to improving recruitment processes, candidate experience, and hiring workflows across the organization. • Support cross-organizational recruitment initiatives and collaborate with multiple stakeholders across the business.
Requirements:
• 4–5 years of experience in end-to-end recruitment and close partnership with hiring managers. • Experience recruiting for a variety of roles, including corporate, technological, and operational positions. • Strong hands-on sourcing experience and proven ability to identify and engage passive candidates through LinkedIn and additional sourcing platforms. • Experience building talent pipelines, candidate communities, and long-term recruitment strategies. • Experience working with academic institutions, professional communities, networking events, or recruitment partnerships – an advantage. • Strong connection to employer branding, recruitment marketing, and social media-driven hiring initiatives. • Excellent interpersonal and relationship-building skills with a collaborative and proactive approach. • Ability to work independently, manage multiple priorities, and take ownership in a fast-paced environment. • Analytical mindset with the ability to work with recruitment data, hiring metrics, and sourcing performance. • Experience leading cross-organizational recruitment processes and collaborating with multiple stakeholders – an advantage.
This position is open to all candidates.
 
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1 ימים
Location: Haifa
Job Type: Full Time
We are looking for a high-performing Senior Account Manager to own and grow strategic relationships with key national and high-potential regional partners. This role requires a sharp commercial mindset, excellent relationship management skills, and a deep understanding of how to drive partner success in a marketplace environment. You will serve as a strategic advisor to our top partners building tailored growth plans, negotiating deals, and coordinating internal teams to ensure smooth execution and long-term value creation. You will also coach and mentor junior account managers, helping to shape the future of our partner organization

What Will You Do
Portfolio Ownership: Manage and grow a portfolio of national partners. Build long-term relationships that drive partner satisfaction, performance, and retention.
Strategic Account Planning: Develop quarterly and annual success plans for key accounts, including joint growth targets, promotional strategies, menu optimizations, and marketing campaigns.
Data-Driven Optimization: Use performance data to identify gaps and opportunities. Build action plans to improve delivery performance, operational efficiency, and revenue per partner.
Cross-Functional Coordination: Work closely with Operations, Marketing, Content, and Customer Service teams to deliver seamless execution on all partner needs.
Contract & Commercial Ownership: Lead negotiations for renewals, upsells, exclusivity agreements, and commercial terms, ensuring HAATs interests are aligned with partner growth.
Partner Advocacy: Act as the voice of the partner within HAAT, raising feedback, aligning on product features, and supporting strategic decision-making.
Mentorship & Leadership: Support the training and development of junior account managers. Provide guidance, structure, and best practices to strengthen the team.
Requirements:
5+ years of experience in Account Management, Partnerships, Sales, or Client. Success ideally in tech, FMCG, delivery platforms, or marketplaces.
Proven success managing high-value accounts, with a strong track record of meeting or exceeding commercial targets.
Strong negotiation skills and the ability to develop win-win partnerships.
Excellent communication and interpersonal skills, with the confidence to engage C-level stakeholders.
Data-literate, comfortable working with dashboards and performance metrics to guide decisions.
Fluent in Hebrew and English. Arabic is a strong plus.
Passion for building relationships, solving problems, and driving mutual growth.
A proactive, independent worker who thrives in fast-paced, high-growth environments.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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19/07/2026
Location: Ramat Gan
Job Type: Full Time and Hybrid work
Were hiring a Customer Success Engineer to work directly with customers to onboard, implement, troubleshoot, and optimize the platform- across Linux, Kubernetes, IAM, and secure access workflows. Youll be the primary technical contact: diagnosing issues, guiding best practices, collaborating with Product/Engineering on escalations, and turning learnings into repeatable runbooks that keep deployments stable and effective.
Responsibilities:
Deliver a smooth onboarding experience and drive adoption/expansion for existing customers.
Proactively identify opportunities to drive customer success and product adoption through architectural guidance, hands-on enablement, and technical planning.
Investigate and resolve our cases (secret access, authentication, certificate workflows, remote access) while guiding secure configuration and best practices.
Reproduce issues in test environments (Linux, Docker, K8s) to isolate root causes.
Write KB articles to streamline troubleshooting and improve customer experience.
Learn customers business and challenges; log and communicate requirements; partner with Product & Engineering to escalate/validate fixes, contribute to team processes, internal tooling, and advocate for customers.
Act as a trusted advisor and support critical issues.
Requirements:
Requirements
4-5 years of proven technical customer-facing experience doing Technical Post-Sales as a CSE / TAM / Support Engineer / PS or a similar role.
Demonstrated expertise with Linux, Docker and Kubernetes.
Hands-on experience with Cloud environments (AWS, Azure, GCP).
Familiarity with DevOps/DevSecOps methodologies.
Knowledge of CI/CD, Configuration Management tools, IaaS, and Cloud IAM.
Strong troubleshooting and root cause analysis skills.
Exceptional communication and presentation skills with English fluency at a native level.
Advantages:
Experience working in the Cyber Security or DevOps domains.
Experience supporting SaaS platforms in production environments.
Understanding of security domains: Identity Providers (Okta, Ping), Certificate & Key Management (PKI, KMS, Encryption), Privileged Access Management (PAM), HSMs.
Scripting or light programming skills (Python, Bash, or similar).
Experience leading technical business reviews and strategic check-ins, communicating ROI, and delivering success plans clearly and credibly.
This position is open to all candidates.
 
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05/08/2026
Location: Tel Aviv-Yafo and Yokne`am
Job Type: Full Time
We are looking for an excellent Drivers Team leader to lead the Inbox Linux Drivers team and make a wide impact on the company products and teams worldwide. The role includes leading the development and maintenance of cutting-edge Linux kernel drivers and userspace libraries for our networking technologies, while managing a team of highly skilled Linux engineers responsible for delivering production-quality software across multiple products and distributions.

What youll be doing:

Lead a team of Linux kernel engineers responsible for developing, maintaining, and delivering Linux networking drivers for our NICs across multiple product lines, including Inbox drivers, our Kernel, and DOCA Host.

Drive the design, implementation, maintenance, and integration of Linux kernel drivers and accompanying userspace libraries for state-of-the-art Ethernet and RDMA networking technologies.

Own the teams technical execution, roadmap, prioritization, and delivery while mentoring engineers and fostering technical excellence.

Collaborate closely with architecture, firmware, hardware, validation, DevOps, product, and customer-facing teams across the globe to deliver robust and scalable networking solutions.

Lead complex debugging and performance investigations across the Linux networking stack, working with both internal stakeholders and open-source communities.

Ensure high software quality through strong engineering practices, code reviews, automation, and continuous integration.

Be part of an experienced organization with a collaborative culture, solving challenging problems that power next-generation AI, cloud, and high-performance computing infrastructure.
Requirements:
What we need to see:

Bachelors or Masters degree in Computer Science, Computer Engineering, or equivalent practical experience.

7+ overall years of hands-on experience developing software in C/C++, including Linux systems programming.

3+ years of experience leading engineering teams, driving technical execution, mentoring engineers, and delivering complex software projects.

Strong experience working in Linux environments, development tools, build systems, and debugging methodologies.

Deep understanding of Linux kernel architecture and networking subsystems.

Strong knowledge of networking technologies and protocols, including Ethernet, RDMA, and InfiniBand.

Experience developing, maintaining, or debugging Linux kernel drivers or low-level system software.

Excellent design, coding, troubleshooting, and problem-solving skills.

Ability to balance technical leadership with people management while maintaining a strong focus on execution and delivery.

Strong communication and collaboration skills, with experience working across globally distributed engineering teams.

Ways to stand out from the crowd:

Experience with RDMA technologies, including RoCE and InfiniBand.

Strong Linux kernel development experience, including upstream kernel contributions.

Familiarity with Linux networking internals (Netdev, ethtool, devlink, NAPI, XDP, or related subsystems).

Experience contributing to open-source software and collaborating with upstream Linux communities.

Familiarity with our networking products, DOCA Host, or similar networking software stacks.
This position is open to all candidates.
 
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18/08/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
we are looking for a Talent Sourcer
The Talent Sourcer is responsible for building and maintaining a strategic, long-term view of the organization's talent landscape. This role drives proactive sourcing strategies, develops high-quality talent pipelines for current and future hiring needs, and provides market intelligence that enables informed hiring decisions. Working closely with recruiters, hiring managers, and business leaders, the Talent Sourcer ensures the company has continuous access to top talent across critical functions.
The Responsibilities:
Develop and execute sourcing strategies aligned with business priorities and hiring goals to build and maintain high-quality talent pipelines.
Own the strategic overview of talent pipelines, continuously assessing pipeline health, talent availability, and future hiring needs across the organization.
Partner with recruiters and hiring managers to define target candidate profiles, sourcing priorities, and talent market approaches.
Create and present talent market maps, competitor research, and market intelligence to support hiring strategy and workforce planning.
Lead talent attraction initiatives, including organizing and supporting meetups, webinars, referral programs, and other employer branding activities.
Track, analyze, and report sourcing metrics to measure pipeline effectiveness and continuously improve sourcing strategies.
Research, evaluate, and implement emerging sourcing techniques, AI-powered recruiting tools, and industry best practices to continuously enhance sourcing effectiveness and efficiency.
Requirements:
At least 4 years of experience in talent sourcing and building qualified talent pipelines, preferably in a fast-paced technology environment.
Demonstrated ability to develop strategic sourcing approaches for complex or hard-to-fill roles.
Strong research, market mapping, and talent intelligence capabilities.
Excellent attention to detail, organizational skills, and analytical thinking.
Experience partnering effectively with recruiters and hiring managers to influence sourcing strategy.
Ability to manage multiple searches and adapt to changing business priorities in a dynamic environment.
Curiosity and enthusiasm for exploring new sourcing methodologies, AI-driven recruiting technologies, and industry trends.
This position is open to all candidates.
 
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Location: Ramat Gan
Job Type: Full Time
We are looking for a Technical Support Engineer to join our highly experienced global team.

The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction.

This role is tasked with helping customers with giving answers to technical questions, solution architecture, and ensuring successful adoption of the Platform.



What Youll Do

Serve as our customers single point of contact for any tech-related matters
End-to-end ownership of customer support cases from opening until closure, ensuring customer satisfaction
Establish relationships and engage with technical counterparts to drive product adoption and expansion
Train and coach customers to a successful onboarding process and ongoing usage
Advocate internally for customer needs - be the technical voice of the customer within Coralogix
Contribute to our knowledge base by creating documentation, video tutorials, and predefined answers to common issues
Prioritize and manage several open issues at one time
Properly escalate unresolved issues to the appropriate internal teams
Requirements:
Background knowledge and hands-on practice in Cloud DevOps, specifically experience with AWS (EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch) or the equivalent with Azure and GCP
Background knowledge and hands-on practice in Observability, specifically experience working with one or more of the following tools - Kibana, Open-Search, Grafana, Datadog, Sumologic, NewRelic, AppDynamics, Dynatrace, Prometheus, Logz.io, SignalFX, Instana, Splunk, Honeycomb, Jaeger
3+ years of proven experience in customer focus position as a Technical Support Expert / Support Engineer / Customer Success Engineer / Delivery Engineer
BA/BSc degree in Computer Science or equivalent experience
Excellent customer-facing skills
Excellent communication skills in English
Motivation to learn new skills and technologies
Great interpersonal and communication skills
High availability for fast response to customers
Proven work experience with ELK (Elastic-search/Logstash/Kibana) - BIG Advantage
Hands-on experience in Regular Expressions, Lucene, PromQL - BIG Advantage
Hands-on experience with complex troubleshooting of Kubernetes and Docker container - BIG Advantage
This position is open to all candidates.
 
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תודה על שיתוף הפעולה
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04/08/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
We're looking for a Technical Customer Success Manager to own customer relationships and help customers maximize the value of our platform throughout their entire journey - from onboarding and adoption to renewal and expansion.
In this role, you'll combine deep technical expertise with outstanding customer-facing skills, acting as a trusted advisor to both security practitioners and executive stakeholders. You'll work closely with Product, Engineering, Sales, and Support to ensure customers successfully adopt our platform while driving long-term retention and growth.

Responsibilities
Own the end-to-end customer lifecycle, including onboarding, implementation, adoption, renewal, and expansion.
Build trusted relationships with customer stakeholders, from security engineers to executive leadership.
Guide customers in adopting and optimizing Cloud Runtime Security platform.
Lead technical onboarding sessions, product training, and best-practice workshops.
Act as the primary technical advisor for customers, helping them investigate issues, solve technical challenges, and achieve their security goals.
Proactively monitor customer health, identify risks, and drive successful renewals and expansion opportunities.
Collaborate closely with Product, Engineering, and Support to advocate for customer needs and improve the platform.
Manage technical escalations and coordinate internal resources to ensure timely resolution.
Develop Success Plans with customers, define measurable goals, and track progress over time.
Requirements:
5+ years of experience as a Technical Customer Success Manager, Customer Success Engineer, Technical Account Manager, or a similar customer-facing technical role.
Strong troubleshooting and problem-solving skills with a hands-on technical approach.
Experience working with customers and managing technical relationships.
Excellent communication and presentation skills, with the ability to engage both technical and executive audiences.
Self-driven, proactive, and comfortable working in a fast-growing startup environment.
Experience with cloud platforms such as AWS, Azure, or GCP, and services including Kubernetes, ECS, Fargate, and containerized environments.
Familiarity with Cloud Security technologies such as CNAPP, CDR, Runtime Security, CSPM, or related domains is an advantage.
This position is open to all candidates.
 
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8768219
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תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
Location: Tel Aviv-Yafo
Job Type: Full Time
The Account Management team is seeking an experienced account manager focused on display solutions to drive revenue optimization and performance across our portfolio. This role will focus on both our key display publishers to optimize and maximize performance.

The ideal candidate is an analytical, results-oriented professional with experience in providing operational insights and actionable optimizations in the digital media landscape. This role will be responsible for managing accounts primarily in North America and will require the individual to have flexible working hours to accommodate the timezones where our publishers are located.


Responsibilities:
Analyze revenue, supply, and demand patterns to provide data-driven yield-maximization recommendations.
Evaluate and optimize display config settings, including monetization across our publisher partners.
Identify and resolve issues affecting Display delivery, errors, and margin loss across the business.
Provide regular insights on publisher performance, pricing strategies, and ad setup efficiency.
Maintain relationships with publishers, address reporting, billing cycle ownership, ad setup requests, and provide best-practice recommendations.
Requirements:
What You Have:
5+ years in digital media, revenue operations, AdOps, or media analysis. Experience at a publisher, agency, brand, or tech platform preferred.
Bachelor's degree or equivalent in a quantitative or analytical field.
Experience in Account management for B2B publishers is an asset
Excellent written, verbal, and presentation skills, with the ability to convey data-driven insights.
Proficiency in Excel (pivot tables, VLOOKUP) and familiarity with Google Ad Manager, Google Analytics, Looker, or similar analytics tools.
Experience with platforms like GAM, Prebid, and Amazon TAM is a plus.
Strong problem-solving abilities with the capacity to translate data into actionable insights.
Strong interpersonal skills to build relationships across teams and stakeholders.
Work with Ad Tech and BI teams to refine tools, create dashboards, and drive optimization efforts.
This position is open to all candidates.
 
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