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we are a top-tier cloud solutions provider specializing in Cloud Solutions, serving clients across technology, healthcare, finance, and gaming. As a Google Cloud Partner of the Year in 2023, we are recognized for our expertise in cloud migration, DevOps, Kubernetes, security, and performance optimization. Our dedicated team and 24/7 Network Operations Center (NOC) ensure continuous support and high performance for our clients cloud environments.
Position Summary:
The Cloud Support Engineer will oversee, troubleshoot, and optimize cloud infrastructure for our companys clients. This position requires deep knowledge of cloud operations, security, and performance optimization, along with a commitment to delivering outstanding support. The engineer will work directly with clients to ensure operational reliability, respond to incidents, and support secure migrations and optimizations.
Responsibilities:
Support & Troubleshooting:
Provide 24/7 monitoring of cloud infrastructure using our companys NOC, proactively identifying and resolving issues to maintain high availability and system reliability.
Client Collaboration:
Act as the main point of contact for cloud-related inquiries, providing real-time troubleshooting support and practical guidance.
Security & Compliance:
Implement and monitor security protocols, including firewalls, access controls, and encryption, to protect client environments from vulnerabilities.
Conduct security assessments, manage access controls, and ensure that client environments meet industry standards and compliance requirements.
Documentation & Reporting:
Maintain comprehensive documentation of troubleshooting steps, configurations, and best practices.

Were looking for a highly technical and creative Security Researcher to join our research group. This role is central to navigating complex security landscapes, advancing our CNAPP offerings, crafting sophisticated algorithms, and pioneering cloud security research. Working alongside a diverse team, youll explore the cutting edge of cloud and AI-driven security, uncovering critical vulnerabilities, developing novel detection techniques, and driving impactful research publications. Join us in shaping the future of cloud security, where your work not only advances our technology but also deeply resonates with our commitment to exceeding customer expectations, streamlining for simplicity, and tackling challenges with creative solutions.
Responsibilities:
Collaborate with teams across the organization, including Product, Frontend, DevOps, and GTM, to develop and integrate top-tier features.
Conduct deep technical research into cloud-native environments.
Lead initiatives from their inception through to deployment, emphasizing backend system efficiency, scalability, and reliability.
Innovate in Defense Evasion, amplifying the capabilities of our agents and engines.
Forge new paths in cloud security research and cyber security algorithm development.
Deep dive into threat detection and product content that provide deep insights and added value to our customers.

We are looking for a Senior Backend Engineer to join a high-impact, multi-disciplinary team building a customer-facing product trusted by health industry specialists. This team is solving complex technical challenges with a modern stack to power core growth engine.
In this role you will collaborate closely with other R&D, Product, and Data teams.
What Youll Do :
Architect & Build: Design and construct high-performance, production-grade backend systems and applicative services built for reliability and maintainability.
Own E2E Lifecycle: Take complete end-to-end ownership of backend features from concept to production- including architectural design, testing, shipping, and active monitoring.
Cross-Domain Collaboration: Partner closely with Product Managers, Data Scientists, and R&D teams to translate complex data pipelines and product needs into scalable technical solutions.
Elevate Engineering Standards: Participate in rigorous code reviews, establish architectural best practices, and help mentor team members across the organization.

Were looking for a Customer Success Manager (CSM) to own the strategic relationship with our customers, drive business value, and ensure long-term retention and growth. As the counterpart to our Technical Account Managers, youll focus on the customers outcomes, executive alignment, program management, renewal/expansion, and value realization across the platform.
Responsibilities:
Serve as the primary business-facing contact and trusted advisor for assigned strategic customers.
Own the post-sale customer journey from onboarding through renewal, ensuring clear ownership and smooth handoffs across teams.
Own customer renewals and hygiene by tracking timelines, forecasting risk, and ensuring early alignment with Sales.
Identify and surface expansion opportunities in partnership with Sales by understanding customer initiatives, cloud footprint, and security roadmap.
Collaborate with Sales on long-term account strategy and positioning of relevant capabilities.
Partner closely with TAMs to drive adoption of new capabilities, communicate value, and track progress against success criteria.
Develop and manage joint success plans aligned to customer objectives, KPIs, and success criteria.
Build strong relationships across executive, security, DevOps, and cloud leadership.
Ensure customers achieve measurable outcomes by operationalizing us within their workflows and expanding usage over time.
Lead Quarterly Business Reviews (QBRs), program reviews, and executive readouts.

We're looking for a Security Engineer - Product to spread our power. The ideal candidate will have experience performing security reviews, vulnerability management, and detection and response operations in cloud-native environments. Youll get to collaborate with our software development and DevOps teams to secure our products, CI/CD infrastructure, and production infrastructure. Youll also have the opportunity to influence our product roadmap to assess, monitor, and harden our environments.
WHAT YOULL DO
Lead threat modeling and security review exercises across our production and CI/CD environments - identifying and mitigating risks in our products and the cloud services that support them
Drive vulnerability management and remediation efforts - prioritizing issues, implementing mitigations, and designing strategic preventative controls
Extend our detection and response capabilities - building scalable solutions to identify malicious activity, triage alerts, and investigate and remediate incidents
Collaborate with our Federal team - extending our DevSecOps and Product Security practices to our FedRAMP environment and ensure it meets key security requirements
Build deep functional partnerships with our engineering and operations teams - helping them deliver secure-by-design solutions .

abra is hiring for its Salesforce activity – Salesforce Technical Lead We're looking for a hands-on Salesforce Technical Lead to take ownership of the full technical lifecycle, from architecture and solution design through deployment and ongoing platform governance. This role serves as the central technical authority for the Salesforce ecosystem, driving scalable, secure, and high-quality solutions across the organization. Responsibilities: • Lead technical solution design and architecture in collaboration with business stakeholders and Business Analysts • Own the end-to-end technical delivery process, including sprint planning, task allocation, and quality assurance • Provide technical leadership and guidance to Business Analysts and Implementers • Oversee metadata, configuration, and release management across environments • Drive architecture decisions across integrations, automation frameworks, data models, and DevOps processes • Identify and mitigate technical risks while ensuring platform scalability and stability

Required Senior AI Infrastructure Engineer
As a Senior AI Infrastructure Engineer, you'll lead the development and scaling of our machine learning training and AI infrastructure, enabling our AI and Research teams to build, train, and deploy cutting-edge AI solutions at scale. You'll collaborate across research, engineering, and business teams to create the foundations that power our AI innovation.
Youll Own:
Developing and evolving our machine learning platform, including shared libraries, development standards, CI/CD pipelines, and ML/AI tooling.
Designing and building scalable infrastructure that supports large-scale model training, experimentation with classic models and LLM, and validation.
Driving MLOps strategy and best practices, partnering with cross-functional teams to improve developer productivity, platform reliability, and operational efficiency.
Youll Solve:
Scaling machine learning infrastructure to support growing AI workloads, increasingly complex models, and rapid experimentation cycles.
Creating standardized, efficient workflows that enable research and engineering teams to move from experimentation to production faster and more reliably.
Youll Impact:
Accelerate AI innovation by building robust infrastructure that enables teams to develop, train, evaluate and validate models efficiently.
Improve the scalability, reliability, and consistency of machine learning development across our AI organization.

We are looking for a Identity Security Analyst who will focus on investigating and resolving customer-reported security bugs. In this role, youll sit at the intersection of security research, product engineering, and customer success: youll reproduce issues, analyze impact and root cause, coordinate fixes with R&D, and communicate findings back to customers in a clear, actionable way.
This is a hands-on, technical position ideal for someone who enjoys debugging, incident-style investigations, and direct customer impact.

We are looking for a Quality Assurance engineer to take a role in test planning, test design and UI, test scripting, and test execution, on Mobile (Android & iOS) and the Server side. Ensuring quality issues and defects are appropriately identified, documented, tracked, and resolved and ensure proper test coverage.

Create detailed, comprehensive, and well-structured test plans and test cases.
Identify, record, document thoroughly, and track bugs.
Perform thorough regression tests when bugs are resolved.
Ensure the quality of new features before and after they go live.
Improve the development process of our products.

Our office is located in downtown Haifa, a walking distance from the train station, and we are working hybrid.

Our Cyber & Cloud Security Department is seeking a Cloud Security Architect to join us.
This role focuses on leading and advising clients and internal teams on integrating information security into complex technology, cloud, and digital transformation projects.
Responsibilities:
Lead security architecture and cloud security workstreams in complex technology projects, including cloud migrations, modernization programs, and digital transformation initiatives.
Design and define end-to-end security architectures across Azure, AWS, hybrid, and on-premises environments.
Lead cloud security architecture reviews and advise clients on the secure adoption of cloud-native services and security controls.
Provide expert guidance on Security by Design, Privacy by Design, Zero Trust architecture, and emerging domains such as AI Security.
Conduct risk assessments, threat modeling, architecture reviews, and technical security assessments.
Define security requirements and protection strategies for applications, cloud platforms, infrastructure, identities, and data.
Support the implementation of security solutions and oversee security testing and validation activities.
Support RFP processes, vendor evaluations, and technology selection from a security architecture perspective.
Collaborate closely with development, product, infrastructure, cloud, and DevOps teams to embed security throughout the delivery lifecycle.

We're looking for engineers who are passionate about observability and skilled in Go to join our team and help develop modern observability solutions. In this role, you will support and lead the technical direction for using OpenTelemetry in our customer environments. You will be responsible for being an active member of the OpenTelemetry community, such as attending SIGs and contributing to and maintaining various components, tools, and specifications within the OpenTelemetry ecosystem. Your expertise will help ensure robust and scalable solutions for our clients.
At our company, engineers own critical systems, influence product direction, and prioritize long-term quality over short-term solutions. Youll be part of a team that values clear thinking, pragmatic design, and continuous improvement.

Were looking for an Account Manager who will manage a portfolio of strategic customers in Israel from the onboarding stage to assuring satisfaction while identifying business needs in the customers AWS environment.
📍 Work location: hybrid from Tel Aviv
Key Responsibilities
Identify Cost Optimization, upsell, cross-sell, and renewal opportunities, and the need for a Dedicated DevOps or FinOps service.
Oversee a portfolio of assigned customers, develop new business from existing clients, and meet sales goals.
Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service. Provide training and resources to help them get started effectively.
Act as the primary point of contact for assigned customer accounts. Develop a deep understanding of their business needs and objectives\proactively engage with them to understand their evolving needs, challenges, and goals.
Gather feedback from customers regarding their experiences and needs. Relay this feedback to internal teams for continuous improvement.
Encourage satisfied customers to become advocates by participating in case studies, testimonials, or referrals.
Maintain and develop strategic vendor relations with AWS.
Regularly attend business events and conferences to promote and educate prospective clients on the benefits.

We're looking for a AI Backend Engineer with a data science foundation to join our AI team and build production systems that integrate Generative AI capabilities. You'll design and implement end-to-end solutions APIs, databases, orchestration, and cloud infrastructure for clients across a wide range of sectors.
This role is ideal for someone who thinks in systems, enjoys working with GenAI technologies, and wants to grow into designing complex architectures. You'll work alongside senior engineers on real delivery projects from day one.
Key Responsibilities:
Design and build backend systems APIs, databases, authentication, and integrations
Implement multi-agent architectures and orchestration workflows combining LLMs with backend logic
Deploy and maintain systems on GCP, Azure, or AWS
Optimize AI system performance, cost, and reliability
Collaborate with client teams, DevOps, and stakeholders on project delivery
Contribute to technical discussions and solution design.

We are building a cutting-edge GenAI-powered SaaS platform that enables investigators to interact with complex case data through a conversational interface. The system leverages LLMs, RAG architectures, and agentic workflows in a rapidly evolving environment.
As we scale, we are looking for a hands-on R&D Manager, reporting to the VP R&D, to take ownership of day-to-day execution, team delivery, and production stability - enabling the team to move fast while freeing leadership to focus on new innovation and strategic initiatives.
This is not a traditional management role. You will operate as a player-coach, staying close to the technology while leading a small, high-impact team.
Key Responsibilities:
Lead the day-to-day execution of the development team (planning, prioritization, delivery)
Work closely with Product, DevOps, and Customer Success to ensure smooth delivery of features and fixes
Own production stability and ongoing support processes (triage, prioritization, resolution tracking)
Manage and mentor engineers while maintaining a flat, startup-like culture
Drive high engineering standards across code quality, testing, and system reliability
Stay hands-on with the system architecture, especially around GenAI pipelines, RAG, and agentic flows
Remove blockers and ensure the team can execute quickly in a fast-changing environment
Balance short-term delivery needs with longer-term technical health
Improve development processes without introducing unnecessary overhead

Were looking for a sharp and experienced Senior QA Engineer to ensure the reliability, accuracy, and performance of our most critical system - COS.
In this role, youll be embedded in a fast-paced product team, designing and executing manual and automated test plans that cover everything from backend APIs to customer-facing applications. Youll take ownership of quality from day one - helping build a scalable testing culture, mentoring junior engineers, and working closely with developers and product managers to catch issues before they hit production. If you're passionate about high standards and building quality into every stage of the SDLC, this ones for you.
Who You Are:
Obsessed with quality and passionate about preventing bugs, not just finding them
A team player who thrives in cross-functional environments
Analytical and curious - you ask the right questions and dig deep
Detail-oriented but also see the bigger picture
Proactive, resourceful, and always looking to improve how things are done
What Youll Actually Be Doing
Own QA strategy and execution for your squad - both manual and automated testing
Design comprehensive test plans and maintain detailed, reproducible test cases
Develop and expand automated test suites for APIs, web apps, and backend systems
Work closely with Developers, Product, and DevOps to shift-left and integrate testing early
Track, triage, and follow through on bugs with clarity and urgency
Help build a culture of quality through documentation, metrics, and knowledge sharing.