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14/07/2025
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
We are looking for an experienced Technology Architect / Technical Leader to drive the design, scalability, and evolution of our Harmony SaaS security platform. You will play a pivotal role in shaping our SaaS cloud security architecture and capabilities to protect organizations from emerging threats in real-time. This is a strategic, cross-functional, and hands-on position, suitable for a builder who thrives on ownership and technical depth.
Key Responsibilities
Architect and drive end-to-end design of large-scale, secure, and high-performance SaaS systems for cloud security, detection, and response.
Lead cross-functional projects across data, detection, and platform teams to deliver end-to-end features and capabilities.
Collaborate closely with Product Managers, Engineering Managers, and UX Designers to translate business requirements into scalable solutions.
Mentor engineers and guide the technology roadmap for the Harmony SaaS product.
Ensure operational excellence and full lifecycle ownership: design, implementation, deployment, observability, and continuous improvement.
Contribute to codebases where needed to unlock complex or foundational technical challenges.
Set architectural and technical standards for data pipelines, microservices, and cloud infrastructure.
Bring technical leadership and innovation to areas such as:
High-scale detection engines and analytics
Cloud-native threat protection
Real-time event streaming and processing
Unified SaaS security policies and visibility.
Requirements:
10+ years of experience in software engineering, including significant hands-on coding in Python and/or Golang.
5+ years in technical leadership or architecture roles in cloud security or large-scale SaaS environments.
Experience with cloud platforms
Deep understanding of data infrastructure, real-time processing pipelines (Kafka, streaming), and microservices.
Proven experience leading cross-team projects and aligning engineering execution with strategic goals.
Familiarity with Terraform, Docker, Kubernetes, and modern DevOps practices.
Strong belief in you build it, you own it with operational accountability.
Passion for working hands-on and mentoring teams.
Advantages
Prior experience working in a security-focused company
Exposure to cloud detection & response mechanisms and incident workflows.
Experience with hybrid data systems (SQL/NoSQL/Redis/SingleStore).
Background in working in Agile squads with Product/UX collaboration.
This position is open to all candidates.
 
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14/07/2025
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a Senior Technical Sourcer to join our Talent Acquisition team in Israel.
Were seeking someone with a passion for sourcing top-tier talent in cybersecurity, who has a desire to build innovative sourcing strategies, engage passive candidates, and collaborate closely with recruiters and hiring managers to build world-class R&D teams.
In this position, you will use your expertise in advanced sourcing techniques and talent market research, and will own the top-of-funnel strategy, drive talent mapping, and be a key player in scaling our companys R&D organization across a wide range of technical disciplines.
Key Responsibilities
Build and manage strong pipelines of top passive candidates for roles in R&D, including Software Engineering, Security Research, DevOps, Product, and Cloud.
Use creative sourcing strategies to identify and engage high-caliber talent through LinkedIn, GitHub, Stack Overflow, internal databases, referrals, and events.
Collaborate closely with recruiters, hiring managers, and HR stakeholders to understand hiring needs and translate them into tailored sourcing strategies.
Deliver market insights and talent mapping to inform hiring plans and influence decision-making.
Proactively track, measure, and share sourcing data, improving efficiency and impact through metrics.
Requirements:
Senior Technical Sourcer with 57+ years of experience in sourcing for technical roles, ideally within cybersecurity, cloud, or software product companies.
Deep expertise in Boolean search, advanced sourcing platforms, and outreach strategies that convert passive talent into active candidates.
Skilled in researching talent markets, uncovering hidden talent pools, and crafting high-impact messaging.
Fluent in English (written and verbal), with excellent communication and stakeholder management skills.
Comfortable working in a fast-paced environment with shifting priorities and ambitious hiring goals.
It would be great if you also have:
Experience sourcing in global markets or across multiple R&D domains.
Strong collaboration and team spirityou're energized by working cross-functionally.
Familiarity with ATS platforms.
A strategic mindset and a proactive approach to sourcing challenges.
This position is open to all candidates.
 
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20/07/2025
Location: Tel Aviv-Yafo
Job Type: Full Time
We are seeking a Cloud Native Product Manager to join our global product team. You will play a key role in managing the lifecycle of our Software Kubernetes product offerings, cloud-native operations, and our integration with key ecosystem partners.
The successful candidate will balance initiative and self-motivation with an ability to work with geographically and culturally diverse teams, internal as well as partner and customer teams. You are curious and inquisitive about what makes a product tick as well as detailed oriented and disciplined to record what you learn and create product requirements, documentation and communicate in verbal form to audiences of various skill levels. You enjoy listening to partners and customers and can successfully navigate business-oriented and engineering organizations to achieve your goals.
You are curious and inquisitive about what makes a product tick, detail-oriented, and disciplined to record what you learn and build in product requirements, documentation, and verbal form to audiences of various skill levels. You enjoy listening to partners and customers and can successfully navigate business-oriented and engineering organizations to achieve your goals.
If you are passionate about helping software developers and operators use cloud-native technology to power modern applications, this is the right challenge for you.
What youll do:
Define detailed product requirements in collaboration with our engineering team and key company stakeholder
Manage the product lifecycle for one or more of our partner eco-system integrated product offerings (IBM/RedHat, VMware, GCP, among others)
Work closely with our partner management, sales enablement, marketing, and customer success to integrate the product with our business processes
Collaborate within the product management team to prioritize product requirements across our portfolio
Act as the primary product evangelist within our organization, with our partners, and to the greater community.
Requirements:
Current experience with Kubernetes, containers, and cloud-native technologies is mandatory
3+ years experience in software product management or equivalent experience in an enterprise organization
You can clearly articulate, verbally and in writing, abstract concepts as well as detailed technical information
Youre comfortable with code and have some experience writing code
Prior experience with databases & stateful workloads
B.Sc. in Computer Science or equivalent experience in software and/or a technology-relevant field
Extra great if you have:
CKA/CKAD certification from the Cloud Native Computing Foundation
Experience with NoSQL databases
Experience working on product offerings for operators (IT, DevOps)
Experience working on software modernization project in an Enterprise environment
Experience with public cloud infrastructure: Azure, GCP, AWS and others.
This position is open to all candidates.
 
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20/07/2025
Location: Yokne`am
Job Type: Full Time
A dynamic software development services company that delivers supreme architectural and technical expertise.
Our mission is to provide in-depth consultancy, integrate product and design research into our development process, offer managed software and cloud solutions, and provide customized training programs to bridge knowledge gaps.
We are empowering our employees with a comprehensive range of professional courses and training programs. From Cloud Computing (Azure, AWS) to Modern Full stack Web Development, Microservices, Software Architecture, and DevOps,
As a developer , youll be part of a diverse community of technology enthusiasts. Our work is dynamic and ever-changing, as we collaborate with various clients and technologies. Youll have the opportunity to learn and grow, staying on the cutting edge of the latest technologies.

We believe in continuous learning and provide training on the latest tools and methodologies.
Position Overview:
We are seeking a talented and motivated Software Developer to join our growing team. As a developer, you will have the opportunity to work on diverse projects, collaborate with experienced professionals, and contribute to the development of innovative software solutions.

Key Responsibilities:
Design, develop, and maintain high-quality software applications
Collaborate with cross-functional teams to define, design, and ship new features
Write clean, maintainable, and efficient code
Participate in code reviews and contribute to improving our development processes
Troubleshoot, debug, and upgrade existing systems
Stay up-to-date with emerging trends and technologies in software development
Requirements:
4+ years of experience in Frontend development Must.
In-depth knowledge and extensive experience with ReactJS using hooks Must.
In-depth knowledge and extensive experience with State Management required.
In-depth knowledge and experience working with a Design System Must.
Knowledge with Java / Nodejs- Big Advantage
Experience in implementing a Design System significant advantage.
Experience working with Figma or similar tools and collaborating with design teams required.
Experience working in team-based sprints Must.
Knowledge and experience with Web Components advantage.
Knowledge and experience with Microfrontends advantage.
This position is open to all candidates.
 
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8266707
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Location: Tel Aviv-Yafo
Job Type: Full Time
JR304076
In this role, you will have a crucial role in designing and implementing cloud-based infrastructure and platform tools for Salesforce Agentforce. This role requires high technical skills along with a strong affinity for architecture, Infra scaling, performance, and Infrastructure development to improve the performance and scalability of systems. You will be leading the R&D teams development methodology, tools, and frameworks and make a significant impact on the go-to-production process for an auto-scaled cloud system.

Who Youll Work With:

You will be a part of the Salesforce AI Platform, an AI technology that makes all Salesforce products smarter and powers Agentforce. In AI Platform, we develop AI solutions for all Salesforce clouds. We automate data entry and predictive analysis so our customers can make every selling moment count. Our AI solution prioritizes the best next steps, helps to win more opportunities, makes better decisions, increases forecast accuracy, and more.

Salesforce AI Platform group comprises data scientists, engineers, and growth analysts dedicated to driving product strategy with data-driven insights.

Responsibilities:

Key role in designing and implementing cloud-based AI and Generative AI Infrastructure and services as part of the Salesforce AI Platform. Build a large-scale infrastructure to support the AI Platform for Salesforce Engineers and Data Scientists. Utilize best architecture/capabilities across different underlying platforms while avoiding duplication of functionality (i.e., one implementation of each significant component) and building shared services across multiple applications.

Develop software solutions by studying information needs, and systems flow, data usage, and work processes, investigating problem areas, following the software development lifecycle.

Support software engineers by providing advice, coaching, and educational opportunities.
Requirements:
8+ years of software development experience.

3+ years of experience in a DevOps/SRE or similar role.

Deep knowledge of object-oriented programming and scripting languages such as Java, Python, Scala, C#, Go, Node.js, C++, and Ruby.

Extensive experience with cloud PaaS providers like AWS, Azure, or GCP.

Strong understanding of Infrastructure as Code (IaC) principles and tools (e.g., Terraform, CloudFormation, Ansible).

Proven experience in designing large-scale, cost-efficient systems in distributed environments.

Proficiency in managing, upgrading, and supporting Kubernetes services.

In-depth, hands-on experience with Linux, networking, server, and cloud architectures.

Experience with configuration management technologies such as Chef, Puppet, Ansible.

Proficiency with source control, continuous integration, and testing pipelines.

Degree or equivalent relevant experience required. Experience will be evaluated based on core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
This position is open to all candidates.
 
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Location: Petah Tikva
Job Type: Full Time
Are you passionate about building high-performance systems that make a real impact? CyberArk is looking for a Senior Software Engineer with strong modern C++ and AWS expertise to join our SIA for Databases team.

In this role, youll be at the heart of developing secure, scalable, and mission-critical components that run in Linux-based containers on AWS Fargate. Youll collaborate with a dynamic group of Backend, Frontend, QA, DevOps, Security Engineers, and Product Managers to deliver innovative solutions that protect the worlds most sensitive data.

This is your opportunity to work on cutting-edge technology in a fast-paced, cloud-native environmentwhere your ideas and code will directly influence the security posture of global enterprises
Requirements:
Qualifications
5+ years of hands-on experience in C++ development (modern C++ preferred).
Strong understanding of Linux-based systems and experience developing in a Linux environment (user level)
Good interpersonal skills, ability to work in team
3+ of hands-on experience in developing and deploying modular cloud-based systems on AWS
Solid understanding of multithreading, memory management, and performance optimization
Passionate about code design, high-quality code and code reviews, love refactoring, optimizing, and challenging the status quo.
Familiarity with networking protocols, security principles, and database systems
Excellent problem-solving skills and the ability to work independently and in a team
Bachelors degree in Science/Technology/Engineering or a related field
Qualifications
5+ years of hands-on experience in C++ development (modern C++ preferred).
Strong understanding of Linux-based systems and experience developing in a Linux environment (user level)
Good interpersonal skills, ability to work in team
3+ of hands-on experience in developing and deploying modular cloud-based systems on AWS
Solid understanding of multithreading, memory management, and performance optimization
Passionate about code design, high-quality code and code reviews, love refactoring, optimizing, and challenging the status quo.
Familiarity with networking protocols, security principles, and database systems
Excellent problem-solving skills and the ability to work independently and in a team
Bachelors degree in Science/Technology/Engineering or a related field
This position is open to all candidates.
 
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04/08/2025
Location: Tel Aviv-Yafo
Job Type: Full Time
As a Senior Technical Project Manager, you will coordinate cross-functional technical initiatives of multiple work streams while building cutting-edge fintech solutions, driving them toward successful business objectives. This role focuses on managing the when and how of delivery, ensuring seamless execution and alignment with strategic goals.

In this role, you will collaborate closely with engineering, product, and design teams to align business objectives with scalable, technical solutions.

You will be responsible for planning, leading, organizing, and motivating agile product teams developing customer facing products. Defining and implementing R&D KPIs and metrics to support team's productivity and velocity improvement to assure all plans are delivered on time with high quality.

You Will:
Lead technical projects from ideation to production, ensuring smooth execution within the engineering org.
Implement agile methodologies (Scrum/Kanban) to optimize team productivity.
Debug and improve workflow processes and continuously refine program management and execution methodologies.
Identify risks, remove blockers, and ensure on-time, high-quality project completion.
Define and execute strategic technical roadmaps with engineering and product teams.
Mentor teams on best practices in technical program execution.
Facilitate program updates, status reports, and cross-team coordination meetings.
Ensure technical documentation is accurate, up-to-date, and easily accessible.
Foster open communication and alignment across engineering, product, and business teams.

R_102272
Requirements:
B.Sc or M.Sc in Computer Science, Industrial Engineering, or a related field.
5+ years as a Technical Program Manager in a SaaS or b2c product environment.
Experience managing large-scale technical projects in global, cross-functional teams.
Deep understanding of R&D and software development lifecycle (SDLC) processes.Hands-on experience with agile methodologies (Scrum/Kanban) and tools (JIRA, Confluence).
Ability to adapt workflows across multiple teams, ensuring seamless execution and collaboration.
Excellent communication and leadership skills, with the ability to mentor and influence teams.
Excellent communication skills in English.
Strong ability to communicate technical concepts and program status effectively across different levels of the organization.
A natural collaborator who amplifies team voices, facilitates decision-making, and drives alignment.
Proven ability to manage complex integrations with third-party vendors.
Strong analytical and problem-solving skills with a data-driven mindset.
Excellent communication and stakeholder management skills with the ability to translate technical topics to non-technical audiences.
Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.
Technical background in Software Development, DevOps, Solution Architecture or System Architecture is a plus.
This position is open to all candidates.
 
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05/08/2025
Location: Tel Aviv-Yafo
Job Type: Full Time
The team is an exciting crossroads between Support/TAC (Technical Assistance Center) and Engineering. The team is empowered to drive decisions and to be the thought leaders within the Global Customer Services organization at our company's. On any given day members of the team may work with new products and software very early in the new product lifecycle, provide training, assist a support engineer with a customer issue, replicate a complex issue in our lab or help improve features for supportability and usability. We are a relatively small global team and will only consider the top people from a support or engineering background. You are a good candidate if you are excellent at working with many cross-functional teams such as developers, product management, sales and also customers. In particular, you will be engaging with the Prisma Access Browser product the industrys only SASE-native secure browser.
Your Impact
Learning the product by handling cases escalated from the support teams, before they reach Engineering. Creating and developing enablement materials for Support - troubleshooting docs and processes.
Identifying widespread issues, sending guidelines and communicating updates
Identify supportability and usability requirements for new releases during the design phase as well as post GA via enhancement requests
Develop and deliver training materials for TAC. Training is a key component of the day-to-day success of support. An Enablement engineer is responsible for staying up to date with technical details on our company's new products and industry in general and sharing those details with TAC via white papers, BBLs, or TOIs
Develop tools for TAC For better visibility and troubleshooting
Monitor and identify case trends. Sometimes there are opportunities to catch a problem before it escalates. Our team is positioned to identify or help in these unplanned projects that result in a better customer experience, cost reduction or better security.
Requirements:
Experience: 5+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers..)
Excellent written and verbal communication skills
Experience troubleshooting complex Network issues
Proficient in Web Protocols, HTTP, HTTPS, TLS
Expertise in Windows troubleshooting
Comfortable with usage of tools such as Wireshark or chrome developer tools and ability to isolate issues related to OS / Network security layer
Nice to have:
Expertise in troubleshooting additional OSs (Linux, MacOS, iOS or Android)
Multi-vendor Zero-Trust Network access vendor experience (PANW, Cisco, Checkpoint, IPS / IDS systems, IdPs)
Experience as an Enablement Engineer or an Escalations Engineer is a plus
Scripting skills (JS/Python/Powershell) are a plus.
Experience training internal technical teams
Familiarity with Browser Architecture.
This position is open to all candidates.
 
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7 ימים
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
As an Automation Engineer, youll play a key role in designing, developing, and maintaining automation solutions for Evinced products. Youll work with a range of automation frameworksprimarily Playwright (JavaScript/TypeScript), but also Cypress, Selenium, TestCafe, and others as needed. Youll create and maintain cloud-based automation environments, build new projects from scratch, and help shape our automation strategy. Youll also have the opportunity to mentor and support remote engineers, helping them develop their skills and grow within the team.

Your Impact:
Design, develop, and maintain automated E2E, regression, and integration testsmainly with Playwright (JS/TS).
Expand and support test coverage using additional frameworks (Cypress, Selenium, TestCafe, etc.).
Build automation projects and frameworks from scratch.
Develop and optimize CI/CD pipelines (GitHub Actions, CircleCI) for automated testing on Windows and MacOS.
Mentor and guide remote junior automation engineers.
Investigate test failures and debug issues.
Collaborate with developers, QA, DevOps, and product teams to ensure high-quality releases.
Stay up to date and adopt new test automation technologies and best practices.

This position will be based in our Tel Aviv office, located 5- minute' walk from Hashalom train station. We also have our own parking lot. We work in a hybrid mode, with flexible working hours.
Requirements:
Your Qualities:
5+ years of experience in software test automation.
Proven experience building automation projects/frameworks from scratch.
Hands-on with JavaScript/TypeScript and multiple automation frameworks (Playwright required; Cypress, Selenium, TestCafe a plus).
Experience with cloud-based automation solutions.
Familiarity with Java or C# is an advantage.
Strong experience testing on both Windows and MacOS.
Solid knowledge of CI/CD and hands-on with GitHub Actions and/or CircleCI.
Curious, self-motivated, and eager to learn new technologies.
Strong analytical, debugging, and communication skills.
Self-driven, proactive, and passionate about automation quality

Nice to Have:
Ability to collaborate with the QA manager and lead and mentor team members.
Experience with accessibility testing.
Experience with performance and load testing.
Experience with mobile testing.
Familiarity with containerization tools (Docker).
Exposure to API automation.
This position is open to all candidates.
 
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13/07/2025
Location: Tel Aviv-Yafo and Netanya
Job Type: Full Time
At our company, were ​​running the software that runs the world and we want you along for the ride. we are a special place with a unique combination of brilliance, spirit, and great people. Here, if youre willing to do more, your career can take off. And since software plays a central role in everyones lives, youll be part of a critical mission.
Thousands of customers, including the majority of Fortune 100 companies, trust our company to manage, accelerate, and secure their software delivery from code to production a concept we call liquid software. Wouldn't it be amazing if you could join us on our journey?The company's CSO Office is seeking an Application Security Team Lead. In this role, you will manage an application security team that focuses on building and running tools to secure the company's application landscape at scale, as well as conducting vulnerability research. You will work closely with the R&D and DevOps teams and serve as the focal point for identifying and resolving complex security challenges. This is a hands-on Team Lead position, a development-focused role that ensures our company products adhere to the stringent security requirements of our thousands of customers.
As an Application Security Team Lead at our company, you will
Lead and mentor the Application Security team
Develop and implement security automation solutions
Conduct code reviews and vulnerability assessments
Perform penetration testing (PT) and other offensive security activities
Manage security projects and initiatives within complex SaaS environments
Collaborate with development teams to integrate security into the Software Development Lifecycle (SDLC)
Develop and maintain security policies and procedures
Provide technical guidance and expertise on application security best practices
Report on security metrics and project progress to stakeholders.
Requirements:
Proven experience in Application Security
Strong technical background with coding and scripting expertise
Hands-on experience in security automation
Strong background in AI security and Security AI
Experience in offensive security practices, including penetration testing
Demonstrated project management skills in complex environments, particularly SaaS
Excellent communication and leadership abilities
Ability to work effectively in a fast-paced and dynamic environment
Experience with cloud environments
Experience with microservices.
This position is open to all candidates.
 
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14/07/2025
Location: Tel Aviv-Yafo and Netanya
Job Type: Full Time
At our company, were reinventing DevOps to help the worlds greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit, and just all-around great people. Here, if youre willing to do more, your career can take off. And since software plays a central role in everyones lives, youll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust our company to manage, accelerate, and secure their software delivery from code to production -- a concept we call liquid software. Wouldn't it be amazing if you could join us on our journey? our company is seeking a Senior Software Engineer to join a new initiative within a newly formed group, taking part in the design and implementation of an innovative solution in the world of software development management. With a roadmap brimming with innovations, we are on the lookout for a Senior Golang Software Engineer to contribute to this new and exciting venture. This role is ideal for someone who thrives in a dynamic environment, is passionate about delivering high-quality code, and is adept at working in a startup-like environment within an industry-leading company.
As a Senior Software Engineer at our company you will
Contribute to the architecture and development of a new SaaS product using cloud-native approaches
Write high-quality, testable, and efficient code for software development management
Initiate and promote new ideas for continuous product functionality improvement, emphasizing the use of micro-service architecture approaches.
Requirements:
5+ years of experience in software development
Go proficiency: A minimum of 2 years experience as the primary programming language
Hands-on experience building scalable cloud-native microservices in SaaS
Understanding of Kubernetes, message-bus, caching, and key cloud-native tools for scalable systems
Experience with PostgreSQL and query optimization
Familiarity with API Gateway concepts (e.g., routing, data translation, rewrites, and access control) is an advantage
Experience in modern CI practices and tools.
This position is open to all candidates.
 
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14/07/2025
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
Were looking for a skilled and motivated QA Team Leader with a strong background in web application and network security testing. This role is ideal for someone who thrives in a fast-paced cybersecurity environment, has a passion for quality, and enjoys mentoring others. Youll lead a team of QA engineers responsible for validating the security, performance, and reliability of our companys web-based security solutions and network protection technologies.
we are a global leader in cybersecurity, delivering cutting-edge solutions that protect organizations from the most advanced threats. Our portfolio spans cloud, network, and endpoint security, with a strong emphasis on secure web gateways, firewalls, and threat prevention technologies
Key Responsibilities
Lead a team of QA engineers focused on testing web-based security applications and network protection products.
Define and implement QA strategies tailored to web-based platforms and network security domains.
Establish and maintain effective QA processes, including test planning, test case design, execution, and defect tracking.
Define and enforce quality standards and best practices for software testing and quality assurance activities.
Collaborate with R&D, Product, Project, and DevOps teams to ensure security features are thoroughly tested and meet industry standards.
Drive the adoption of automation frameworks for API, UI, and network-level testing.
Monitor and report on quality metrics, vulnerabilities, and test coverage.
Mentor team members in security testing methodologies and foster a culture of continuous learning and improvement.
Stay current with emerging methodologies, technologies, and testing tools relevant to web and network security.
Implement the use of AI technologies and solutions in yours and your teams work.
Requirements:
3+ years of experience in software QA, with a focus on web applications and/or network security.
2+ years in a QA leadership role, managing teams and driving quality initiatives.
Strong understanding of web technologies (HTTP/S, REST APIs, JavaScript) and network protocols (TCP/IP, DNS, VPN, SSL/TLS).
Strong understanding of cloud technologies (e.g., AWS, Azure, Kubernetes).
Experience with security testing tools and automation frameworks.
Excellent communication and collaboration skills.
Experience with automation tools (e.g., Python, Selenium, Postman, Terraform testing frameworks).
Familiarity with CI/CD pipelines and monitoring tools.
Solid understanding of Identity Provider (IdP) integrations, including SSO, SAML, OAuth, and OpenID Connect.
Experience validating Data Loss Prevention (DLP) policies, incident handling, and compliance workflows.
This position is open to all candidates.
 
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Location: Tel Aviv-Yafo
Job Type: Full Time
We are growing rapidly and looking for passionate, talented individuals to join our dynamic team.
You will be part of:

Strategic Leadership

Refine and implement a comprehensive customer support strategy aligned with company goals and customer needs.
Refine and report on key performance indicators (KPIs) and service level agreements (SLAs) for the support organization.
Analyze support metrics and customer feedback to identify trends, areas for improvement, and opportunities for proactive support.
Collaborate with Customer Success, Product, Engineering, and Sales teams to ensure seamless customer journeys and effective issue resolution.
Stay abreast of industry best practices in customer support and application security trends.
Team Management & Development

Recruit, train, and mentor a team of highly skilled and customer-focused support professionals.
Foster a culture of continuous learning, professional development, and customer advocacy within the support team.
Conduct regular performance reviews and provide constructive feedback to team members.
Ensure adequate staffing levels and efficient resource allocation to meet customer demand.
Operational Excellence

Optimize support processes, workflows, and tools to improve efficiency, effectiveness, and customer satisfaction.
Oversee the management of our knowledge base, FAQs, and self-service resources to empower customers.
Implement and manage support technologies (e.g., ticketing systems, remote support tools).
Handle escalated customer issues and ensure timely and satisfactory resolution.
Develop and maintain documentation for support procedures and policies.
Customer Experience

Champion a customer-centric approach throughout the organization.
Act as a voice of the customer within the company, advocating for product improvements and enhancements based on support insights.
Proactively identify opportunities to enhance the customer experience and build strong customer relationships.
Requirements:
10+ years of experience in customer support or technical support roles in a B2B SaaS environment
3-5 years in a management position of a global team.
Strong understanding of application security and/or DevOps concepts, technologies, and products.
Deep understanding of containers
Experience with support technologies and CRM systems, including Zendesk, Jira, and Planhat.
Proven ability to build, manage, and scale high-performing global support teams.
Excellent leadership, communication, and interpersonal skills.
Demonstrated ability to develop and execute strategic initiatives.
Strong analytical and problem-solving skills.
High level of English
This position is open to all candidates.
 
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17/07/2025
Location: Ra'anana
Job Type: Full Time
A Manager to lead our newly-formed AI Workflow Validation & Testing function within the AI Platform Core Components (AIPCC) team. This team will safeguard the reliability of real-world customer workflows by using AI to replicate and test actual end-user deployment scenarios at scale.

Our mission is simple but critical: make sure nothing breaks what customers actually do. As the team manager, youll build and guide a cross-functional group of engineers who use AI tools and human insight to run automated regression tests, simulate key workflows, and flag breakages before customers ever see them. Youll help set the standard for AI-enhanced product validation, ensuring that rapid development never compromises real-world reliability.

What You Will Do:
Lead and grow a cross-functional testing team focused on end-to-end workflow validation, not exploratory usability testing
Develop a regression-first test strategy rooted in replicating key customer workflows across platforms
Build scalable systems that simulate user behavior and validate product stability after each release
Leverage AI tooling (e.g., Testim, Diffblue, GPT, Lookback) to automate test execution, data synthesis, and failure detection
Collaborate with Engineering and Product to rapidly triage regressions and workflow breakages into actionable fixes
Design and evolve AI Lightspeed as an internal workflow automation system, with potential for future productization
Establish clear metrics for product reliability rooted in task success and regression coveragenot user perception
Represent the teams work in roadmap and release planning conversations, ensuring product confidence at every milestone
Requirements:
Experience in software quality engineering, technical validation, or product testing
Experience leading a team within a QA, DevOps, or platform validation team
Strong knowledge of real-world usage simulation and workflow-based test modeling
Comfort working with AI-enhanced tools like GPT, Diffblue, Testim, Mixpanel AI, or similar
Ability to work cross-functionally with Engineering and PMs to translate breakage insights into roadmap action
Strategic mindset with a hands-on approach: you care about automation and results, not just frameworks
Nice to Have:
Experience working on AI platforms or validating AI-integrated products
Experience building or working with automated regression and functional test suites, ideally enhanced by AI
Familiarity with observability and testing infrastructure at scale
A track record of driving innovation in software quality or test automation
Passion for ensuring real users arent surprised by what breaks
This position is open to all candidates.
 
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24/07/2025
Location: Ramat Gan
Job Type: Full Time
We are looking for a SecOps Engineer.
The SecOps Engineer plays a critical role in the detection, analysis, and response to cybersecurity threats. This position is responsible for monitoring security systems, managing incidents, improving security tooling, and ensuring that the companys infrastructure and data remain protected from malicious actors.
The Role:
Threat Monitoring and Response
Monitor SIEM and EDR platforms for security events and anomalies.
Perform initial analysis and triage of security alerts to determine severity and impact.
Respond to incidents according to playbooks and escalate as necessary.
Security Tooling and Automation
Maintain and tune detection rules across security tools (SIEM, IDS/IPS, EDR).
Develop and improve scripts and automation to streamline incident response and reporting.
Assist with integration of security tooling with other systems (e.g., ticketing, monitoring).
Incident Management
Investigate security incidents to identify root cause, containment strategies, and remediation plans.
Work with cross-functional teams (IT, DevOps, Engineering) to resolve vulnerabilities or misconfigurations.
Vulnerability Management
Support regular scanning and analysis of vulnerabilities across endpoints, servers, and cloud environments.
Coordinate remediation efforts with infrastructure and application teams.
Documentation and Reporting
Maintain clear and concise documentation of incidents, findings, and improvements.
Generate periodic security metrics and incident reports.
Vendors and Tools
Help research new security tools and techniques to improve companys overall maturity
Assist with reviewing new and existing vendors
Go-To Market
Assist with responding to customer inquiries regarding company security posture / practices.
Requirements:
Bachelors degree / Practical Engineer in Computer Science, Cybersecurity, Information Systems, or equivalent experience.
25 years of experience in security operations or a similar role.
Ability to develop and execute plan.
Experience with cloud environments (AWS, Azure, GCP) and associated security tools.
Proficiency with SIEM platforms (e.g., Splunk, Sentinel, QRadar).
Experience with EDR platforms (e.g., CrowdStrike, SentinelOne).
Strong knowledge of TCP/IP, network security architecture, and system-level security principles.
Familiarity with scripting languages (Python, PowerShell, Bash) and automation tools.
Security certifications (e.g., CCSP, CISSP, GSEC, GCIA, GCIH, CEH, or equivalent).
Cloud certification from one or more of the major cloud vendors.
Knowledge of MITRE ATT&CK framework.
Familiarity with SOC 2, ISO 27001,NIST and GDPR.
This position is open to all candidates.
 
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