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We are looking for out-of-the-box thinkers, people who are passionate, caring, agile and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! As a Customer Service Coordinator, you will support our customers from the time they send us their orders until they receive the products. Processing orders from customers received via email, fax, and automatic interfaces. Answering phone calls and providing an estimated schedule for the delivery of the products.
Responsibilities:

* Receiving orders via automatic interfaces, inputting them, and processing the orders.
* Issuing the packing slip and invoice.
* Handling the packing slip, scanning it, and charging according to the type of customer.
* Processing returns and financial credits.
* Answering phone calls from customers.
* Answering internal phone calls from marketing employees and bookkeepers.
City:
Petah Tikva

we are a global fintech company (NASDAQ; TASE: NYAX) and a leading provider of cashless payment, consumer engagement, and business management solutions for the unattended retail sector. We are lookig for a Customer Onboarding system specialist to join our Compliance Operations group. This position plays a critical role in ensuring a seamless and complaint Onboarding experience for our customers, in alignment with global compliance regulations. The Customer Onboarding system specialist reports to Compliance Operations Director. IN THIS POSITION YOU WILL:
* Serve as the primary point of contact for the technical and operational aspects of the Compliance Operations system.
* Implement system changes and updates based on user requirements.
* Collaborate closely with the salesforce (SF) team and Sales Operations to support new processes, reports, locations, and initiatives.
* Partner with the Billing and Legal teams to ensure accurate reflection of all agreement-related components.
* Monitor system performance and ensure timely troubleshooting of errors and failures while collaborating with all other IT focal points.
* Set and monitor service level agreements (SLAs).
Learn More about Nayax:
Nayax is a global fintech company (NASDAQ; TASE: NYAX) providing an end-to-end platform for payments, consumer engagement, and business operations. Founded in 2005, Nayax empowers businesses to grow revenue, reduce operational costs, and deliver seamless commerce experiences. Our customer-first mindset and commitment to in-house innovation have positioned us at the forefront of the cashless payment revolution, serving the unattended and retail sectors around the world. We support over 80 payment methods in 50+ currencies, hold a European payment institution license, and have formed strategic partnerships with global financial institutions to deliver powerful, scalable solutions. With more than 1,100 employees across 11 global offices, we operate in 62+ countries. Our global headquarters in Herzliya Hills, Israel, is our largest site, housing over 600 employees across 20+ departments just a short walk from the train station and designed for collaboration and growth. At Nayax, we believe in creating long-term impact through loyalty tools, omnichannel solutions, and an agile ecosystem of value-added services. We're proud to support businesses in reaching new heights and we're always looking for innovative, passionate individuals to join us.