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The Customer Engineer serves as the technical bridge between Koi engineering and our company's customer-facing teams, enabling Domain Consultants and support teams to successfully run POVs, deploy Koi, and support customers at Job Description
We are looking for a highly technical and customer-focused Customer Engineer to join the Koi team. This role operates at the intersection of engineering, support, and pre-sales solutions, and is critical to scaling Koi across our company.
As a Customer Engineer, you will sit closely with the Koi engineering team and develop deep expertise in Koi's architecture, capabilities, and roadmap. You will enable Domain Consultants (DCs) to effectively run Proof of Value (POV) engagements, and empower support teams to deliver high-quality service to customers using Koi. In this role, Customer Engineers translate live customer issues into actionable engineering fixes, taking full ownership of the bug-resolution lifecycle and the safe deployment of updates directly to customers.
Key Responsibilities
Act as a technical bridge between Koi engineering and our company customer-facing teams
Own the end-to-end resolution of technical issues, from diagnosing complex bugs to managing their seamless deployment to customer environments.
Develop deep expertise in Koi's product, architecture, and internal systems
Enable Domain Consultants (DCs) to successfully run POVs, including deployment, troubleshooting, and demonstrating value to customers
Support our company support teams in diagnosing and resolving customer issues
Build internal tools and systems that allow DCs and support teams to answer questions and perform initial triage independently
Improve scalability by reducing dependency on engineering for routine support and POV-related issues
Own or lead triage of the most complex and high-impact customer issues
Partner with engineering to identify root causes and drive long-term fixes
Identify recurring friction points in POVs and customer deployments, and work to eliminate them
Contribute to internal documentation, troubleshooting guides, and playbooks
Impact:
Provide the team with seamless technical resolutions to unblock customer issues
Increase success rate and quality of POVs led by Domain Consultants
Improve customer onboarding and time-to-value for Koi
Reduce escalation load on engineering teams
Improve overall customer experience and product reliability.

Your Career:
Lead cross-functional operational initiatives and projects, including process improvements, automation, systems implementations, integration efforts, compliance-related initiatives, and scalability programs.
Drive complex projects from planning through execution, balancing multiple priorities and stakeholders.
Build expertise in HR operations, systems, and process optimization within a global environment.
Maintain local knowledge resources and ensure information remains accurate and up to date.
Your Impact:
Execute the country-level HR Operations strategy, aligning local priorities with global goals and operating models.
Deliver a best-in-class employee experience through exceptional service, operational excellence, and resolution ownership.
Oversee HR processes and programs across the employee lifecycle, ensuring effective and compliant service delivery.
Partner with HR teams and stakeholders to execute operational initiatives and represent local requirements in global programs and projects.
Provide operational expertise on process design, reporting, and the impact of workflow or system changes.

As part of your role, you will design, implement, and deploy products and infrastructures that will directly increase our stability and quality while reducing our time to market. You will have end-to-end ownership from individual development environments and SCM/Build/CI servers to our production system on AWS.
Your Impact:
Design and manage Continuous Integration/Deployment Services, including build, packaging, and deployment.
Design, document, implement, and maintain scripts to enhance current and future build and release processes.
Incorporate new development projects into existing build structures.
Continually evaluate tools and technologies to improve the overall release process.

As our Principal Architect for Identity Governance and Administration (IGA), you will be the visionary lead for our identity lifecycle management, compliance, and access control strategies. You will design the integration approach between company services and IGA, as well as between on-prem applications and the IGA cloud service, strengthening overall IGA capabilities and improving scalability.
Your Impact
Lead the architectural vision and strategy for the Identity Governance and Administration (IGA) platform.
Design and oversee the integration architecture between internal services, on-prem applications, and the IGA cloud service.
Drive the enhancement and scalability of IGA capabilities across the enterprise.
Lead proof-of-concept (POC) projects and hands-on technical exploration to introduce new technologies and advance the product architecture.
Act as a collaborative technical leader, mentoring team members and working constructively with peer architects to advance shared goals.
Anticipate, assess, and mitigate technical risks while balancing architectural excellence and business priorities.
Work with product and business stakeholders to align the architectural roadmap with company objectives.

Are you an innovative security researcher with a deep understanding of Linux systems and a passion for protecting modern environments? Do you want to lead the charge in securing enterprise networks against the latest threats?
We're looking for a skilled professional to join our team, focusing on the critical and rapidly evolving fields of Linux Security. You'll be a foundational member of a new and growing team dedicated to the blue ocean of detection, developing multiple new capabilities within the largest cybersecurity enterprise in the world.
This is a unique opportunity to apply your expertise and influence the future of threat prevention-helping us build cutting-edge security solutions from the ground up.
Key Responsibilitie
Play a pivotal role in shaping the future of our security solutions.
Enhance product effectiveness by designing advanced protection components and developing sophisticated detection rules.
Research Linux OS internals, virtualized environments, and malware behaviors to inform and strengthen our attack prevention mechanisms.
Apply advanced AI and big data approaches to investigate and analyze large-scale datasets across our client base.
Lead research on novel protection concepts and bring them to production-grade quality, serving as a subject matter expert.
Stay up to date with the latest attacker methodologies, APT campaigns, and TTPs targeting Linux systems.
Conduct static and dynamic reverse engineering of Linux malware to uncover new techniques and develop mitigation strategies.
Collaborate closely with engineering, product management, and other research teams to translate research findings into production features.

We're looking for Full Stack dev. versed in Ruby on Rails to join our R D team, working at the forefront of life science research platforms. If you are passionate about high quality code, software design and modern web technologies, your place is with us. You will work with an agile team and create the best platform, for researchers and laboratories.
designing and implementing future releases of Labguru, and developing the platform APIs.
:Responsibilities
Design and implement new features
Develop and maintain platform APIs.
Write expressive code following TEST -driven and iterative development practices.
Contribute to building a scalable service deployed as multi-tenant SaaS, single-tenant SaaS, and on-premise.
Support secure development practices, scaling, and performance optimization

We are looking for an experienced and highly capable Principal/Senior Software Engineer to join the Koi team. This role is focused on building and scaling a complex, high-impact product that operates across large-scale enterprise environments. As a Principal Engineer, you will take ownership of major parts of the system and work across the full stack, including backend services, data pipelines, frontend applications, and endpoint/agent code. You will play a key role in shaping the architecture of Koi as it grows, ensuring the system remains scalable, reliable, and easy to evolve.
Key Responsibilities
Design and build scalable, high-performance systems across the full Koi stack
Own architecture and technical direction for critical components
Work across backend, data, frontend, and agent code
Tackle complex challenges related to scale, reliability, and performance
Drive best practices in system design, testing, and observability
Collaborate closely with product, security, and customer-facing teams
Identify and resolve bottlenecks and architectural limitations
Mentor other engineers and raise the overall technical bar of the team.

We are looking for a Staff QA Architect to join our elite team, contributing to the development of one of our strategic products for Cloud Security.
In your role, you will be responsible for developing and maintaining high-quality work procedures, leading the team to achieve better quality.
You will be involved in the full feature lifecycle - from gathering requirements with the product team to release - ensuring quality at every stage, including bug management and observability and defining QA work procedures, guidelines, and designing the entire testing process.
The ideal candidate will be responsible for leading quality activities across solution-level features, ensuring the highest standards of quality are met. This role requires a proactive individual with excellent leadership and communication skills, capable of driving quality initiatives and fostering a quality-focused mindset within the organization.
Comprehensive understanding of the product's functionality, target use cases, and the value it delivers to customers.
Lead the quality efforts across multiple interfaces with a proactive and assertive approach, serving as the key point of contact for all quality-related matters.
Define, implement, and manage QA processes, promoting a quality-driven culture and managing the quality backlog.
Define the overall testing strategy and tooling stack across integration, regression, and load/performance testing.
Drive an automation-first approach - collaborating with developers to ensure code is testable and observable.
Lead root-cause analysis for escaped bugs and define improvement actions.
Own CI quality metrics and dashboards (e.g., build stability, test flakiness, regression coverage).
Influence decisions regarding test environments, mocks, test data, and production parity.
Collaborate with the centralized quality group to ensure E2E test coverage.
Quality Point of Contact: Serve as the primary point of contact for quality-related matters concerning the unit or the cross-group feature.

We are looking for a driven, technically curious Staff Backend Developer to join a cutting-edge team focused on Agentless Scanning within Cortex Cloud, our company's next-generation cloud security platform. Based in our Tel Aviv (TLV) office, you will be at the forefront of cloud security innovation. Our team's mission is to help Cortex Cloud customers discover, understand, and fix security vulnerabilities in their workloads across all major cloud providers. This role is ideal for a proactive engineer with a strong "can-do" attitude, a passion for solving complex technical problems, and a desire to grow rapidly alongside experienced mentors. If you love digging into backend systems and want to see your code directly impact global enterprise customers, we want to hear from you!
Your Impact
Hands-on Backend Development: Contribute to the design, development, testing, and deployment of features and core components within the Agentless domain.
Feature Ownership: Collaborate closely with senior team members and partners across Cortex Cloud to deliver high-quality features from inception to production.
Customer-Centric Problem Solving: Help build robust solutions that address the day-to-day security challenges faced by our customers.
Continuous Learning & Collaboration: Actively participate in team-wide engineering practices, including code reviews, technical discussions, and agile processes, to continuously elevate your skills.

CyberArk is looking for a Senior Product Owner to join our CORA (Generative) AI group. We build AI agents, frameworks and shared infrastructure that power GenAI capabilities across the company, enabling CyberArks product lines to adopt agentic workflows safely, reliably, and at scale.
As the groups Senior Product Owner, you will bridge the gap between emerging AI technologies and production-grade reality. You will own the roadmap for embedding agentic AI solutions across the company, balancing product impact with long-term architectural excellence. Collaborating closely with Product Managers and Engineering, you will define how agent-based intelligence can best serve our diverse product lines, while driving the development of both shared infrastructure and bespoke agentic solutions throughout the entire lifecycle - from ideation and implementation to deployment and evaluation. Your goal is to gradually build a platform that empowers every CyberArk product to adopt AI safely, reliably, and at scale.
Enable the Ecosystem:Treat other CyberArk product teams as your customers. Deeply understand their product landscapes to ensure our AI platform is flexible enough to support their unique functional needs while maintaining its robustness and architectural integrity.
Architect the Agentic Roadmap:Translate high-level product and engineering vision (the Why & How) into a concrete plan (the What & When) - forming a prioritized backlog of actionable epics, user stories, and functional specifications that guide the R&D team towards building the platform.
Strategic Liaison:Serve as the primary authority for stakeholders outside the development group, providing deep clarity on platform capabilities, framework logic, and how architectural changes will impact the broader product ecosystem.
Tactical Orchestration:Partner daily with R&D to steer the development process - supporting sprint planning, refinement, and high-quality delivery, resolving functional ambiguities, adapting the plan to real-time technical/product insights, and ensuring the team maintains high velocity while staying aligned with the strategic vision.
Champion Iterative Value:Foster continuous feedback loops between stakeholders and technical teams to enable rapid iteration and deliver meaningful value.

As a Principal Engineer SQA, you will be collaborating with a SaaS development team that use the latest technologies in continuous delivery to secure the top enterprises in the world. You will gain a deep understanding of the product's functionality, target use cases, and the value it provides to customers.
Your Impact
Serve as the senior QA professional in the R&D team.
Commit to the quality of all released content.
Take an active role in process inspection and continuous improvement.
Actively track team tasks, analyze testing needs, and define QA activities and ownership.
Plan, define, and execute tests as part of team QA related activities.
Analyze and challenge existing testing coverage, both manual and automated.
Create test plans to determine the steps needed to increase confidence in product quality.
Monitor the test and production environments, using DevOps tools.
Assimilate appropriate QA activities within every step of the SDLC.
Define, implement, and manage QA processes, including test plans and procedures.
Actively participate in feature testing during development to ensure adherence to specifications and quality standards.
Efficiently analyze logs and reproduce customer issues for quick resolution.
Maintain and prioritize open issues and bugs to ensure effective tracking and resolution.
Design and execute automated tests, manage test environments, and develop tools to improve testing efficiency and coverage.

We are looking for a talented Senior Product Designer to join our Platform Core team. As a key member of our team, you'll help shape the future of our product used by thousands of users. In this role, youll drive the design of core product experiences from concept to execution, solving complex design problems. Youll work closely with cross-functional teams to shape product strategy, elevate the user experience, and ensure cohesive, high-quality design across every touchpoint.
Key Responsibilities
Lead the design of end-to-end product experiences, from early discovery and user research to high-fidelity design and final implementation.
Translate complex problems into elegant, user-friendly solutions that deliver real value to our users.
Collaborate closely with product managers, engineers, and other partners to shape product strategy and define the user experience.
Use data, research, and empathy to inform design decisions and continuously iterate on features.
Create and maintain high-quality design deliverables in Figma, ensuring clarity, consistency, and scalability across the product.
Advocate for design excellence and consistency across the product, ensuring high visual and interaction quality.
Support other designers through feedback and collaboration, contributing to a strong, inclusive design culture that empowers others.

Are you passionate about using cutting-edge technology to help protect the world against cyber threats? Do you live and breathe the cyber security world? Do you want to take part in an innovative and disruptive AI security group that has an impact on many customers?
You will be part of a strong security research and data science team who solve highly complex security challenges using disruptive technologies, AI & ML algorithms and a lot of data.
As part of that, you will take part in the design and development of new groundbreaking AI security solutions which make a direct impact on many customers.
At our company we value diverse viewpoints and experiences, as we are solving complex cyber security challenges. We are committed to a safe and inclusive workspace.
Key Responsibilities
Be at the forefront of security innovation, building next-gen detection capabilities powered by AI, deep-learning, machine learning, big data, and deep threat intelligence.
Dive deep into low-level systems, reverse engineering, and file-type behavior to uncover novel attack vectors - and then turn that insight into scalable, ML-driven protections.
Work hand-in-hand with rockstar data scientists, engineers, and PMs in a fast-paced, collaborative environment where ideas move quickly from whiteboard to production.
Lead high-impact research initiatives that fuse classic security expertise with modern data science - shaping models, influencing pipelines, and driving real-world protection outcomes.
Be a key player in a multidisciplinary team where your deep security expertise will directly influence AI/ML model design, data pipeline strategy, and real-world product impact.

We are looking for a technically strong Engineering Manager to lead a cutting-edge backend team focused on Agentless Scanning within Cortex Cloud, our company's next-generation cloud security platform.
Based in our TLV office, you will lead the innovation and the development of the product. Our team's goal is to help Cortex Cloud customers understand and fix security issues in their workloads across all major cloud providers.
This role is ideal for a hands-on leader with a strong "can-do" attitude and a passion for solving real customer problems. You should be a person who wishes and is able to work closely with the team and our partners across Cortex Cloud to make decisions and drive features end-to-end.
Your Impact
End-to-end backend development of features and core components across the software development life cycle (design, develop, test, deploy, maintain)
As a Manager, independently drive and collaborate with others to deliver high impact features in the Agentless domain
Work with customers and provide solutions to their day-to-day work and challenges
Contribute to team-wide efforts - code reviews, design reviews, technical and architectural decisions.

Your career
In this role, you will act as the primary architect of the "nervous system" that bridges the gap between sophisticated AI models and real-world business logic. You will design and maintain the critical infrastructure that enables intelligent, autonomous features to function reliably at scale, moving beyond simple API wrappers to build deeply integrated AI systems. You will take ownership of the entire data flow, where you will develop high-performance RAG (Retrieval-Augmented Generation) pipelines and complex agentic workflows that provide users with accurate, context-aware responses.
Your Impact
Champion system stability by implementing rigorous evaluation and monitoring frameworks, ensuring that as our AI capabilities grow, our production environment remains fast, cost-effective, and secure.
Ultimately, you will be the technical force that transforms cutting-edge AI research into stable, scalable products that define the future of our platform.