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We're looking for an experienced, customer-obsessed Senior Director, Technical Support to lead our global Technical Support domain and scale the people, processes, and AI-driven technology behind it as we grow.
Reporting to the Chief Customer Officer, you'll lead a global team of ~20 support engineers and partner closely with Customer Success, R&D, Product, and Sales Engineering to ensure every enterprise customer gets exceptional technical guidance. A core part of the mandate is modernizing how we support customers - leveraging AI, automation, and self-service to scale quality without scaling headcount linearly. You'll bring deep technical understanding of enterprise software and cybersecurity, strong operational leadership, and a track record of building high-performing global teams.
Responsibilities:
Lead and develop our global Technical Support organization: hire, coach, and grow TLs and individual contributors, and build a culture of ownership, technical excellence, and continuous learning.
Own global support operations and strategy end to end, delivering fast, consistent, high-quality outcomes across regions and time zones, backed by scalable processes and organizational design that keep pace with our growth.
Lead the AI transformation of the support function: deploy AI-driven workflows, automation, and self-service to speed up resolution, deflect volume, and scale quality without scaling headcount linearly.
Own the support KPIs: SLA compliance, CSAT, response and resolution times, backlog health, and escalation management.
Be the bridge between customers, Support, Product, and R&D: surface critical escalations, make the case for the fixes that matter, and influence the product roadmap.
Serve as the executive escalation point for complex customer issues, coordinating cross-functional resolution when required.
Partner with Customer Success, Professional Services, Sales Engineering, and Sales to deliver a seamless end-to-end customer experience.

This is a unique opportunity to build and lead a strategic Data & AI capability within a leading consulting firm, shaping its vision, offerings, team, and market presence. The role combines business leadership, solution architecture, and client engagement, helping organizations leverage modern Data & AI platforms to drive transformation and innovation.
Job description
Lead and expand Databricks practice, including strategy, capability development, team growth, and go-to-market initiatives.
Design and oversee enterprise-scale Data & AI solutions, including Lakehouse architectures, data modernization programs, and AI-driven platforms.
Build trusted relationships with senior stakeholders, lead business development efforts, and drive complex technology engagements.
Lead the successful delivery of large-scale Data & AI projects while mentoring and developing high-performing teams.

We are seeking a talented Penetration Tester & Researcher to lead complex offensive security engagements and groundbreaking research. You will execute sophisticated attack simulations, identify high-value vulnerabilities, and collaborate with clients to enhance their security posture.
This role offers a balance between hands-on technical assessments and original research that shapes the broader cybersecurity community.
Roles and Responsibilities:
Conduct advanced penetration tests across web, mobile, and thick-client applications.
Contribute to internal tools, scripts, and methodologies that enhance efficiency.
Design and simulate real-world attack chains reflecting modern threat actors.
Perform vulnerability research, exploit development, and threat modeling.
Research, develop, and implement offensive security methodologies utilizing AI technologies.
Produce detailed technical reports with actionable remediation strategies.
Collaborate directly with clients to guide mitigation and improve resilience.
Publish research, present findings, and represent us at conferences or in public forums.

Required Cyber Field Engineer
If you want to grow your skills, make an impact, and be part of an innovative team, this is the place for you.
About The role:
As a Cyber Field Engineer (CFE), you'll sit at the intersection of cutting-edge AI-driven security technology and real customer impact. You'll be the trusted expert who helps some of the world's most security-mature organizations understand exactly how an attacker could compromise their environment - and how to close that gap before it's exploited. This is a hands-on, high-visibility role for someone who wants to work at the frontier of offensive security and applied AI.
Roles and Responsibilities:
Develop deep expertise in the platform and represent it professionally in front of customers
Lead technical sessions with customers, guiding them through findings and remediation best practices
Serve as a trusted product expert, supporting customer education and long-term relationship success
Identify opportunities to expand our engagement with customers, in collaboration with the Sales team
Bring field insights back to internal teams to help continuously improve our platform and services
Stay current with the evolving cybersecurity and AI threat landscape
Travel regularly across the country to meet customers on-site as part of the role
Embrace a dynamic, evolving scope of work - typical of a fast-growing, category-leading company.

We're looking for an AI Security Researcher with a strong AppSec foundation. At the core, this is a deeply technical application security role at an engineering level. You'll sit with development teams, get involved in their processes, understand how software is actually built, and bring a security perspective from the inside. You'll enhance traditional AppSec with agentic tools and security layers, working directly with enterprise customers on hands-on engagements. On top of that defensive foundation, you'll layer AI-specific offensive capabilities: researching and executing attacks against AI/ML systems.
This is a unique opportunity to combine strong AppSec fundamentals with cutting-edge AI red teaming and agentic consulting, with a clear growth path as a researcher.
Roles and Responsibilities:
Conduct deep, engineering-level application security work: review architectures, assess code, and embed with development teams as a technical peer throughout the development lifecycle
Lead AI-focused security assessments and red team engagements for enterprise customers, identifying vulnerabilities in AI/ML systems, agentic workflows, and LLM-based applications
Enhance traditional AppSec processes with agentic tools and AI security layers
Research and develop novel attack techniques targeting AI/ML systems, including prompt injection, model manipulation, and agentic framework exploits
Translate offensive findings into actionable security recommendations for customers and internal teams
Stay at the forefront of AI security: continuously research emerging attack surfaces and contribute to the growing body of AI threat knowledge.

We are looking for a Junior Technology Consultant to join our team. This role offers a unique opportunity to work closely with senior architects and technology leaders, gaining exposure to enterprise-scale technology and cloud initiatives.
Job description
Support technology consulting and architecture projects across various industries.
Participate in client meetings to gather business and technical requirements.
Assist in solution design, architecture documentation, and technology assessments.
Research emerging technologies and cloud-based solutions.
Collaborate with client IT, development, infrastructure, and security teams.
Contribute to projects involving cloud platforms, APIs, integrations, and enterprise technologies.

We are currently looking for Manager/Senior for our US tax compliance practice. We have a very diverse tax practice with clients ranging from corporations, partnerships, VC Funds, and REITs.
Candidates will be responsible for the review of tax workpapers and review of federal and state tax returns.
Professionals also review tax provisions for SEC audit clients as well as researching complex tax issues.