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we are looking for a sharp, motivated Quality Infrastructure Engineer to join our team! Youll be joining a squad focused on building features for our large-scale multi-tenant system, enabling our customers to better manage their business, infrastructure, and security.
Responsibilities:
As a Quality infrastructure Engineer you will be empowered to drive innovation by coming up with new and exciting ideas to creatively solve issues and proactively look for opportunities to ensure the quality by:
Develop and maintain automated test suites to ensure product reliability and performance.
Set up monitoring systems and alert mechanisms to track product stability and detect anomalies.
Configure and manage complex testing environments, including domain controllers and various operating systems, to reproduce and analyze customer issues accurately.
Plan and execute stress and scalability testing to evaluate system performance under heavy load.
Perform manual reviews and validations of AI interactions to ensure quality and expected behavior.
Participate in DevOps-related activities, such as managing log transitions and supporting continuous integration processes.

As a Help Desk Administrator , you will have the opportunity to learn a variety of technologies, security systems, and methodologies.



Main Responsibilities:

Lead help desk support efforts, ensuring that all desktop applications, workstations, and related equipment work flawlessly, and that problems are resolved in a timely manner
Promote implementation of best practices and standards
Install and test computer-related equipment
Troubleshoot computer-related issues
Maintain an inventory of IT hardware and software licenses

looking for a MXDR Analyst to join the team of cybersecurity analysts monitoring services 24/7. The role includes development of detection analyses, triage of alerts, investigation of security incidents, proactive threat hunting and enhancement of sensors and overall visibility status. The suitable candidate should be a team player with previous experience in SOC, SecOps or security monitoring, independent, and with a can-do attitude.



Responsibilities

Working across all areas of SOC, including continuous monitoring and analysis, threat hunting, security compliance, security event auditing and analysis, rule development and tuning, and forensics.
Solving security incidents in accordance with defined service level agreements and objectives.
Prioritizing and differentiating between potential incidents and false alarms.
Addressing clients enquiries via phone, email, and live chat.
Working side-by-side with customers, providing insightful incident reports.
Working closely with peers and higher-tier analysts to ensure that your analysis work meets quality standards.
Identifying opportunities for improvement and automation within the MXDR Operation Lead, and leading efforts to operationalize ideas.
Identifying and offering solutions to gaps in current capabilities, visibility, and security posture.
Correlating information from disparate sources to develop novel detection methods.

Were looking for a creative, strategic, and detail-oriented Product Designer to help shape the future of our companys all-in-one Remote Monitoring and Management (RMM) platform- now evolving into Autonomous IT.
Youll design the system end-to-end: from the core monitoring, management, and reporting tools IT pros rely on every day, to new AI-powered capabilities like Autopilot IT and Copilot that extend their reach and speed. Your work will help IT pros and the employees they support unlock a new era where IT runs itself-smarter, faster, and always in control.
What Youll Do
Lead design projects across the full RMM system, from foundational workflows to AI-enhanced features.
Own end-to-end design: research, ideation, interaction design, prototyping, and developer handoff.
Design cohesive platform experiences- ensuring AI agents feel like natural extensions of the tools and systems IT pros already use.
Collaborate cross-functionally with PMs, engineers, UX writers, and researchers to define problems and co-create solutions.
Advocate for the user by applying UX best practices, accessibility standards, and data-driven decision-making.
Apply our design system to create consistent, high-quality experiences across the platform.
Communicate design rationale clearly to stakeholders at all levels.
Iterate rapidly on feedback and usability findings, balancing speed with quality.

we are seeking an experienced AI Product Manager with a strong technical background to lead the development and evolution of our groundbreaking AI Autopilot product. This role is responsible for steering initiatives that dramatically increase operational efficiency by leveraging autonomous AI to resolve IT issues, automate Tier 1 support, and empower customers with true self-service IT. You will shape the future of our platforms AI capabilities, making a bold impact on both the IT management software industry and the daily lives of IT professionals and end users.
Responsibilities:
Lead and manage a dedicated AI squad, comprising cross-functional team members such as AI/ML engineers, developers, and product designers.
Drive the strategic vision and roadmap for our companys AI Autopilot module, defining priorities based on customer needs, automation opportunities, emerging AI trends, and competitive benchmarks.
Collaborate intensively with stakeholders to understand market trends, organizational pain points, and the evolving competitive landscape related to autonomous IT and agentic AI.
Define and prioritize AI-driven product requirements, orchestrating feedback from users, market analysis, and internal specialists to maximize impact and adoption.
Own the full AI product lifecycle, from ideation and prototyping to launch, continuous optimization, and post-release monitoring, with a focus on delivering measurable improvements in IT workload automation, ticket resolution speed, and user experience.
Collaborate closely with our companys CTO, design, engineering, customer success, analytics, marketing, and support teams to steer AI development, deployment, and iterative enhancement.
Establish and monitor KPIs for Autopilot usage, SLA improvements, and automation impact, using analytics to refine AI workflows and effectiveness.
Champion secure, ethical, and compliant use of AI, ensuring privacy and governance within all automation flows.
Work directly with design partners and customers to deliver a 100% market fit product.

About the Role:
We are looking for a proactive Sales Operations Manager to join our Revenue Operations team. In this role, you will implement scalable processes that drive operational excellence, oversee the sales funnel from A to Z, acting as a strategic partner to the sales organization. You will be responsible for planning, executing, and monitoring cross sales processes that drive efficiency and revenue growth, while managing our sales tool stack and data integrity. This role requires strategic thinking, analytical skills, and hands-on execution to improve efficiency and drive growth across our global growing sales teams.
Responsibilities :
End-to-End Funnel Management: Oversee the full sales lifecycle (planning, execution, and monitoring). Optimize both inbound and outbound funnels to remove bottlenecks and improve conversion.
Process Optimization: Gather needs, design, document, and optimize new and existing sales workflows and processes. Continuously identify areas for improvement in the sales cycle. Lead cross-functional initiatives to streamline operations.
Salesforce Ownership: Own and maintain Salesforce for all sales teams, act as the bridge between business needs and technical teams by defining clear process requirements. Build automations, sequences, lead routing, and workflows that reduce manual work.
Strategic Analysis and Reporting: Create and maintain dashboards/reports in Salesforce to track KPIs. Use data to provide actionable insights and support cross-departmental strategy projects.
Lead the design and strategy of building dashboards and reports in our BI tools to track and monitor business performance and operational processes.
Sales Enablement and Support: Serve as a focal point for the sales team, troubleshooting daily issues and maintaining a comprehensive knowledge base of policies and best practices.
Presenting Results: Develop and deliver clear, engaging presentations and written summaries for senior management, effectively communicating complex results and strategic recommendations.
New Technologies: Explore new tools and drive the implementation and adoption of innovative solutions, including AI-powered tools, while collaborating with cross-functional teams.
GTM Projects & Partnerships: Support/operate key partnerships workflows with other departments (Product, Finance, Marketing, CS)

we are transforming IT management with Action AI-an Agentic AI technology that proactively and autonomously manages and optimizes IT environments. our companys all-in-one platform consolidates RMM, helpdesk, ticketing, and automation, empowering IT teams and MSPs to efficiently manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Trusted by over 12K customers in 120+ countries, our companyoffers a scalable solution with per-tech pricing and unlimited devices, enabling organizations to drive growth and maximize organizational efficiency.
we are seeking an experienced Product Manager with a technical background to join and lead one of our squads. As the Product Manager, you will play a crucial role in driving the development and success of our product offerings. You will lead initiatives, focusing on enhancing efficiency and automation for our customers. This is an exciting opportunity to shape the future of our platform and make a significant impact in the IT management software industry.
Responsibilities:
Lead and manage a squad, consisting of cross-functional team members, including developers, designers, and QA engineers.
Collaborate with stakeholders to understand market trends, user needs, and competitive landscape to drive product strategy and roadmap decisions.
Define and prioritize product requirements based on user feedback, market analysis, and internal stakeholders input.
Own the entire product lifecycle, from concept to launch and beyond, ensuring product success and adoption.
Work closely and collaborate with our companys engineering, design, product analyst, customer success, marketing and research teams.

we are inventing a new way of managing IT end-to-end for IT professionals and IT teams around the world.
By creating an AI-powered IT platform, our company's all-in-one Remote Monitoring and Management (RMM) Helpdesk, Ticketing, and Reporting solution helps more than 23,000 IT pros achieve 10X operational efficiency, cut down time-to-resolution, and deliver better outcomes faster. Located in the heart of Tel-Aviv, our team of passionate, like-minded individuals is driven by a shared mission to unleash everyone's potential and constantly innovate. We create an open, transparent, and supportive environment that gives our teams the autonomy, resources, and freedom to thrive.
we are seeking a strategic and data-driven Business Data Analyst to join our team!
we are seeking a strategic and data-driven Business Data Analyst to join our team.
In this role, you will take a meaningful part in analyzing business performance, customer acquisition, and go-to-market strategies. You will work with multiple data sources, refine and develop key performance metrics, and surface opportunities to optimize our market penetration and customer engagement efforts. Your analytical insights will directly support strategic decision-making and drive growth across our marketing functions. You will leverage strong analytical expertise to deliver clear, actionable insights that shape our business strategies and overall performance.
Responsibilities:
Develop a deep and holistic understanding of data models related to customer acquisition, marketing funnel, new product launches, revenue, and broader business performance.
Design and implement scalable data models, KPIs, and predictive analytics to support go-to-market and broader strategic initiatives.
Build, maintain, and monitor reports, dashboards, and performance metrics to track business health and progress toward growth targets.
Analyze large and complex datasets to identify trends, opportunities, and potential risks across customer segments and market channels.
Communicate insights, findings, and strategic recommendations to executive leadership and cross-functional partners.
Collaborate closely with stakeholders to align data initiatives with business objectives and serve as a trusted analytics partner.

we are leading the future of IT with the worlds first Autonomous IT platform, with built-in AI agents. At its core is IT Autopilot, functioning as a personal IT professional for every employee, and AI Copilot, an IT technicians companion designed to boost productivity and efficiency. The full-stack platform unifies RMM, ticketing, help desk, patch management, and all essential IT operations into one secure, scalable solution. Trusted by 13,000+ customers in 120+ countries, our company helps organizations scale, boost service quality, and turn IT into a driver of lasting business growth.
About The Role:
we are looking for a Social User Acquisition Manager to join our team!
As a Social User Acquisition Manager, you will manage large budgets and work in a fast-paced and dynamic environment alongside outstanding creative and marketing experts to help our company boost its digital profile and reach.
Responsibilities:
Play a significant role in our companys growth and help the company reach its business goals.
Build, manage, and scale high-budget paid social and video campaigns (Meta) for B2B buyers, from strategy through execution to reporting.
Monitor and analyze big data on various KPIs to optimize performance.
Cultivate innovative ideas and discover new opportunities to scale up based on industry trends, new features, and possibilities of advertising platforms.
Run constant A/B tests on audiences, creatives, bidding strategies, and landing pages to improve conversion rate.
Manage cross-team and cross-department projects.
Present weekly performance analysis to stakeholders, highlighting trends and next steps.

we are building the next generation of AI-powered IT management solutions, trusted by thousands of IT professionals worldwide. Were looking for a Senior Web Designer to take ownership of our companys website experience - someone who blends sharp UX thinking with bold creative direction. In this role, youll shape how our audiences experience our company online, driving engagement, conversion, and a best-in-class web presence.
What Youll Do.
Maintain our companys web design strategy, ensuring all experiences are user-friendly, visually compelling, and conversion-focused.
Own web design as a discipline, exploring innovative solutions to enhance engagement, conversion, and brand value.
Conduct and apply UX research to inform design decisions and improve user experience.
Act as a subject matter expert for web design across the company, ensuring consistency of visual language, UI components, and UX principles.
Manage the end-to-end design process - from ideation and UX/UI through prototyping, dev handoff, QA, and launch.
Deliver pixel-perfect Figma files and maintain a scalable design system (components, auto-layout, variables, Figma Motion).
Implement SEO best practices and ensure semantic, accessible structures for optimized performance.
Use data-driven insights (A/B testing, heatmaps, analytics) to iterate, test, and optimize continuously.
Collaborate closely with Marketing, Content, and Development teams to align design priorities with business objectives.
Ensure all deliverables meet timelines, budgets, and high-quality standards.
Partner cross-functionally with stakeholders to translate complex needs into elegant, scalable solutions.

We are looking for a Customer-focused professional who thrives in dynamic, fast-paced environments. Motivated and self-driven, with strong communication skills and a proven ability to collaborate with global teams. Methodical and detail-oriented, with a track record of identifying challenges and delivering effective solutions while engaging with customers. Passionate about technology and its power to enhance lives. Brings 3 years of experience in support, customer care, or technical account management within a B2B SaaS company.

Native English speaker who is willing to work Mon-Fri and accommodate our customers working hours.

You will
Onboard customers end-to-end while owning the relationship, project management, product training, and best practices.
Provide guidance, support, and technical solutions to MineOS users questions - owning product adoption and product best practice consultancy leading to maximal value.
Communicate with Mines strategic customers and meeting the High-end customers face-to-face.
Develop expertise in our product and stay up to date on new features and improvements.
Analyze user behavior and feedback and take proactive action to optimize relationship and value realization.
Work to improve the quality of our strategy, processes, tools, and customer journey by identifying knowledge gaps or areas for improvement and taking an independent approach to optimize them.
Develop and maintain positive customer relations and satisfaction, achieving a trusted advisor role.
Proactively lead and identify renewal/expansion promoting opportunities and passionately push them forward.

Become part of an experienced team that is passionate about building an exciting consumer product
Become a major part of the frontend development efforts in the company by taking ownership of major features
Work with new and cutting-edge technologies
Tackle tough problems and find creative ways to solve them
Implement advanced analytics and deploy code in fast iterations to optimize the user experience
Work closely with the Product, Design & UX teams

Were looking for a hands-on, results-driven Event Manager to plan and execute events across the US and Europe including industry conferences, summits, webinars, hosted dinners and partner events.

This role is all about executional excellence, lead generation, and measurable ROI. Youll be responsible for every detail - from logistics to post-event follow-up, ensuring every event drives business growth and brand awareness.

Responsibilities
Own end-to-end execution of global events across the US and Europe, including conferences, summits, roundtables, customer dinners and partner events.
Manage all event logistics and operations, from vendors and shipping to registration and travel.
Partner cross-functionally to define event goals, target audiences, and KPIs tied to pipeline and revenue.
Drive post-event lead capture, enrichment, and handoff to sales.
Measure and optimize event ROI in collaboration with marketing operations.
Develop event plans and budgets to ensure on-time, on-budget execution.
Oversee event branding, assets, and on-site execution to represent MineOS professionally.
Build and manage vendor relationships and identify new event opportunities to expand global presence.

You are resilient, with experience selling to C-Suite or Senior Executives in a fast-paced environment. You are energetic, and enthusiastic and have a keen interest in continuing to develop your career in sales. Colleagues describe you as positive, hungry, kind, trustworthy and efficient; with a can-do attitude, willingness to learn and a strong desire to grow business.

You will
Build and maintain lasting relationships with clients by understanding their focus and anticipating their needs
Coordinate internal and external resources to expedite workflow
Oversee and achieve organizational goals while upholding best practices
Illustrate the value of products and services to create growth opportunities; compile and analyze data to identify trends
Participate in brainstorming, office activities, staff meetings, and client meetings; research and assist with program development for existing clients and new prospects
Perform prospecting activities such as cold calling and networking
Follow up with clients regularly to ensure needs are being met and to identify opportunities
Maintain a database of clients, prospects, partners, and vendors

You are a solution-oriented sales professional with expertise in presales, software development, and crafting business solutions. A process-driven builder, you thrive on exploring solution development methodologies to deliver optimal results for clients.

You will
Operate consultative with prospects and existing customers to define their challenges and opportunities. Map these challenges to the Mine ecosystem by presenting differentiating and sustainable business value.
Full ownership to the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution. Run Security Questionnaires with prospects, and master the ability to demo vendor risk assessments.
Educate and become a trusted advisor and challenge assumptions and current status while delivering value to prospects and customers.
Present art of the possible and think outside the box approaches to implement privacy solutions.
Support technical and business discovery activities including workshops, and demonstrations, across multiple opportunities
Work closely with the sales team on account strategy and identifying additional opportunities in existing and new accounts.
Develop and deliver exceptional and engaging company/product presentations and demonstrations.
Work with all technical levels.
Be the technical product expert and advisor for customers and stay up-to-date on the data solutions competitive landscape.
Partner with Product Management and Engineering to provide feedback from the field and represent the customer perspective.
Identify and write internal and external technical collateral, like typical deployment architectures or best practices and industry standards.
Collaborate with the marketing team to generate demos, case studies, blogs, and videos.
Maintain a knowledge hub or repository of best practices, resources, and insights (API docs, code examples).