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we are looking for a Senior Software Engineer
As Software Engineer for our Edgewise platform, you will:

Work with a group of talented engineers providing innovative solutions to Cellular Networks problems.

Design and implement complex algorithms.

Develop and maintain high-performance, scalable, and reliable software systems.

Collaborate with cross-functional teams to identify and solve complex software problems.

A modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
We are seeking a highly experienced technical documentation writer to join our growing company. You will be part of our Product group that develops useful and engaging content and campaigns to grow our user base.Your duties will include updating and managing the company's knowledge base regularly and working with developers to create new documents as we release new goods and services.
Responsibilities:
Create and refine technical information and other various materials for explaining products and services
Implement comprehensive technical documentation, feedback, and changes whenever possible
Create technical documents that convey accurate messaging for the project

A modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
We are looking for a Technical Support Engineer to join our highly experienced global team.
The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction.
This role is tasked with helping customers with giving answers to technical questions, solution architecture, and ensuring successful adoption of the Platform.
Responsibilities:
Serve as our customers single point of contact for any tech-related matters
End to End ownership of customer support case from opening until closure ensuring customer satisfaction
Establish relationships and engage with technical counterparts to drive product adoption and expansion
Train and coach customers to a successful onboarding process and ongoing usage
Advocate internally for customer needs be the technical voice of the customer within Contribute to our knowledge base by creating documentation, video tutorials, and predefined answers to common issues
Prioritize and manage several open issues at one time
Properly escalate unresolved issues to appropriate internal teams

Technical Customer Success Managers are key in our effort to meet our customers expectations and help them utilize their observability and security data in the most efficient way possible.
We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience.
Our Technical Customer Success Managers are trusted advisors and consult our customers upon their monitoring, security & observability journey. This role embodies the critical intersection of very high technical expertise and a focus on customer satisfaction, renewal and expansion.
Technical Customer Success Managers are senior-level roles and are expected to professionally and accurately solve problems, show product value and interact across different platforms and types of software, from software engineers and DevOps all the way to the C-suite.
Responsibilities
Solve customers technical problems by adopting the platform, integrating new data and existing integrations
Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value
Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting
Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available.
Build a successful and ongoing game plan for each customer based on a specific data analysis and customers needs
Establishing relationships and engaging with technical counterparts to drive product adoption
Conduct QBRs with customers to consistently reflect delivered value and ensure customers needs
Advocate internally for customer needs within and influence a product development roadmap
Partner with the Sales team on renewals, upsells, cross-sells, and expansion opportunities

A modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.

Position Overview
As a Talent Sourcing Specialist , you will play a crucial role in identifying, engaging, and nurturing potential candidates for various positions within the company. You will be responsible for proactively sourcing passive candidates through various channels, networking, and research. Your efforts will contribute to building a strong talent pipeline that aligns with our company's values and requirements.

Key Responsibilities:

Collaborate closely with hiring managers and the global HR team to understand the requirements and specifics of open positions.
Develop and execute innovative and effective sourcing strategies to identify potential candidates from diverse channels, including online platforms, social media, professional networks, and industry events.
Utilize advanced search techniques to identify passive candidates with the right skills, experience, and cultural fit.
Conduct thorough market research and stay updated on industry trends to enhance sourcing strategies and approaches.
Attend job fairs, conferences, and networking events to establish a presence in the industry and expand the candidate pool.
Engage with potential candidates through personalized outreach, emails, messages, and calls, conveying the company's value proposition and opportunities.
Screen and assess potential candidates to determine their qualifications and alignment with the company's needs.
Provide regular updates and reports on sourcing activities, pipeline progress, and relevant metrics to stakeholders.
Collaborate with the recruitment team to ensure a seamless transition of sourced candidates into the interview process.

A modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
About The Position
Solution Architects/Engineers in are key in meeting our customers expectations and helping them utilize their observability and security data. We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Our architects are trusted advisors and consult our customers upon their monitoring, security & observability journey.
Solution Architects/Engineers are senior-level roles and are expected to professionally and accurately present technical presentations across different personas, from software engineers and DevOps all the way to the C-suite.
Key Responsibilities
Collaborate with account executives to strategize, prepare, and execute on complex, technical sales cycles.
Deliver compelling presentations and product demonstrations that highlight our unique value proposition and the solutions we provide.
Oversee the technical aspects of the sales process, including sizing, discovering and Proof of Concepts.
⁠Develop custom solutions to bridge any gaps and enhance the core offerings of our product.
⁠Possess a thorough understanding of the Observability market, advising customers on best practices and the most appropriate solutions for their needs.

A modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
hiring a Software Engineer to join our growing Platform Engineering Group.
This role is great for you if:
You love Go, open-source and Infrastructure as Code.
You care a lot about the quality of software engineering and want to work on a product that will serve customers directly with open-source standards.
You want to develop deep industry expertise in the domain of Infrastructure tools such as terraform and K8s.
You want to take part in the design of the company's APIs.
As a software engineer in the company, you will:
Expose the usage of the company's APIs via top infrastructure tools, such as terraform-provider and k8s-operator.
Work closely with the product, backend and platform teams.
Work on open-source projects, including handling community requests directly.

A modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace, and security events with features such as APM, RUM, SIEM, Kubernetes monitoring, and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
hiring a Software Engineer (eBPF Team) to be part of the next-generation stream-based observability platform, providing real-time data analytics for major tech companies.
As a Software Engineer (eBPF Team), you will:
Develop EBPF code to allow for network observability over a range of different technologies and protocols
Develop Agent infrastructure to allow scalable monitoring of clusters

We are seeking a Senior talented BI Developer to join our BI team, using a cutting-edge modern data stack. This team is responsible for all internal analytics work, including creating data infrastructure, analysis, visualization, and reporting. We empower all business areas to make data-driven decisions.
What Youll Do:
Develop data processes and build data infrastructure for relevant stakeholders.
Design, develop, implement, and support robust and scalable end-to-end BI solutions.
Define and monitor KPIs for various disciplines within the company.
Transform abstract questions into quantifiable metrics.
Take ownership of data and oversee overall pipeline orchestration.
Analyze large datasets and provide actionable recommendations.
Collaborate with stakeholders from different departments to capture analytical requirements.
Exhibit critical thinking skills while leading projects and taking an initiative-driven approach.

We are looking for an experienced B2B Technology Product Marketing Manager to join our growing team.
Ours is a highly motivated, experienced and collaborative global team. Our company culture celebrates people that take initiative and are open to new ideas.
Responsibilities
Manage the core messaging of the Snowbit offering, working closely with engineering/R&D, product, and business teams
Define a compelling and differentiated messaging that clearly states our value proposition and serves as a blueprint for all content to follow.
Identify target audiences and personas; Create and optimize inbound / outbound marketing campaigns
Work closely with sales, field marketing, product, and channel teams to ensure lead generation, revenue, and customer satisfaction objectives are met while supporting the companys overall strategy and goals.
Serve as the marketing point of contact for sales and operations in matters related to win/loss analysis, proposal development, pipeline review, customer meeting support, activity reporting, etc.
Work with the extended marketing team in the design and execution of events, thought leadership and account-based marketing tactics
Leverage industry, market, and product insights for all campaign work, content efforts and all other marketing initiatives
Develop and implement coordinated plans for launches and announcements.
Lead the development and curation of use cases and customer references for our products/solutions
Manage product communication and messaging on all marketing channels including print, web, social media, email, and display
Work with content marketing and design teams to create suitable content for each stage of a customers digital journey (such as blogs, whitepapers, site copy, videos, slides, podcasts, and customer stories)
Manage Snowbit integration in webinars, podcasts, virtual and in-person events
Regular monitoring of user analytics and using these insights to drive strategies
Requirements

A modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.

Were looking for an exceptional and experienced Senior Product Designer to join our design studio and help move the needle in a fast-paced and growing environment.

You will design end-to-end user experiences from early wire-frame to mockups to final implemented live features and work closely with the R&D and product teams to bring these experiences to life. You will also contribute, manage, and refine our product styleguide.

Responsibilities
In your day-to-day, youll be designing work tools that help developers, DevOps, and R&D people to manage software. From market research to wireframing to designing user flow. We are looking for a solid and independent designer that knows how to be a problem solver and understands how to make technical solutions clear for technical people.