Were looking for a strategic, hands-on leader to own and scale our Product Enablement function.
As Head of Product Enablement, youll lead a team of Product Enablement Managers and define how our GTM and Customer Success teams learn, adopt, position, and drive value from our rapidly evolving platform. Youll work closely with Product, Product Marketing, Sales, and Customer Success leadership to ensure our customer-facing teams are ready to deliver impact at every stage of the customer journey.
This role is ideal for someone who combines strong enablement craft, people leadership, commercial understanding, and a passion for turning product complexity into clear, practical learning experiences.
Job responsibilities
Lead and develop the team:
Lead, coach, and develop a team of Product Enablement Managers
Set clear priorities, operating rhythms, and ways of working for the team
Foster a culture of ownership, collaboration, and continuous improvement
Own the Product Enablement strategy:
Define and execute our product enablement strategy across GTM and Customer Success teams:
Align enablement priorities with business goals, product roadmap, and customer needs
Identify capability gaps and build programs that improve product confidence, adoption, and customer impact
Drive product readiness and adoption:
Lead enablement for product launches, feature releases, and strategic initiatives
Build onboarding, certification, and continuous learning programs that improve product fluency
Create practical learning journeys that help teams position, demo, implement, and support our product effectively
Partner cross-functionally:
Work closely with Product, Product Marketing, Sales, Marketing, and Customer Success leaders:
Translate roadmap updates and product changes into clear field readiness plans
Create feedback loops between customer-facing teams and Product teams to improve adoption and customer outcomes
Measure impact:
Define and track enablement success metrics, including product adoption, time-to-productivity, certifications, and business impact
Use data and feedback to improve enablement programs and delivery
Share insights and recommendations with leadership stakeholders.
Requirements: 6+ years of experience in Product Enablement, Revenue Enablement, Sales Enablement, or a related enablement role within SaaS
Experience leading and developing enablement professionals
Strong understanding of SaaS go-to-market motions and customer-facing teams
Proven ability to build product enablement programs for launches, onboarding, certifications, or ongoing readiness
Excellent stakeholder management and cross-functional collaboration skills
Comfortable working closely with Product teams and translating product complexity into clear enablement
Data-driven mindset with experience measuring enablement effectiveness
Strong communication and facilitation skills
Comfortable operating in a fast-paced, global environment
Hands-on, pragmatic, and able to balance strategy with execution
This position is open to all candidates.