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We are seeking a Customer Solutions Engineer to handle pre and post-sale technical activities and ensure:
Understanding the customer needs
Proposed tailored solutions to customers
Successful deployment and support of Waterfall Solutions at customer sites.
This role involves close collaboration with the sales and the customers, providing both technical expertise and hands-on assistance during sales process, system implementation and ongoing maintenance.
Responsibilities:
Working closely with sales teams on proposals and sales presentations.
Acting as a technical expert in meetings with customers and prospects.
Collaborating with customers to advise effective solutions incorporating our products.
Comprehending customer needs and devise solution requirements.
Answering customer requests for information as well as proposal requests.
Develop requirements and turn them into functional solutions.
Executing Demos and POCs on customer site.
Provide Tier 1-3 technical support, including issue reproduction, troubleshooting, and documentation of system events.
Perform onsite and remote installations of Waterfall products worldwide.
Diagnose, analyze, and resolve system issues, including root cause analysis and detailed reporting to customers.
Conduct onsite customer training during initial installation and as needed thereafter.
Manage assigned support cases and maintain accurate records in the companys tracking system.
Document all service and installation activities through detailed reports and logs.

We are looking for a talented and security-minded Full Stack Student Developer to join our R&D team.
In this role, you will help build and maintain the applications that interface with our world-leading Unidirectional Security Gateways, ensuring high performance, stability, and top-tier security for critical infrastructure environments.

The Marketing PMO & Operations Lead will be responsible for managing the operational backbone of the marketing department, ensuring efficiency, compliance, and timely delivery of projects. This role requires a detail-oriented, organized and energetic professional who will own marketing projects, cross-functional coordination, data-driven insights, and the systems that keep the marketing engine running smoothly.
Key Responsibilities:
Operations & Process Ownership
Design, manage, and continuously optimize core marketing processes.
Streamline workflows to improve efficiency, governance, and scalability.
Coordinate with Sales, Finance, Legal, and other teams to align operations.
Project Coordination & Logistics
Oversee logistics for events, giveaways, graphics, webinars, campaigns, including KOM.
Manage global shipments, including marketing materials, books and graphics globally.
Budget Management
Track and manage marketing budgets, ensuring accurate forecasting and reporting.
Ensure Purchase Orders are processed, vendor payments and bank hours are paid
Systems & Tools Management
Maintain and optimize Monday.com dashboards for project tracking.
Organize and manage SharePoint folders for marketing assets and documentation.
Reporting & Analytics
Generate reports on campaign performance, budget utilization, and operational KPIs.
Manage lessons learned process following marketing activities
Collaboration & Communication
Act as the central connector across marketing and cross‑functional teams.
Facilitate planning sessions, alignment meetings, and program reviews.
Foster transparent communication and strong team coordination.

we are looking for a Sales Associate.
Responsibilities :
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Understand customer needs and requirements.
Route qualified opportunities to the appropriate sales executives for further development and closure
Close sales and achieve quarterly quotas.
Research accounts, identify key players, and generate interest
Maintain and expand your database of prospects within your assigned territory.
Team with channel partners to build pipelines and close deals.
Perform effective online presentations to prospects.