We are seeking a highly organized and strategic Product Manager  AutoSummary and Real-Time Insights. In this role, you will build innovative Generative AI Agent Guidance based product.  
 How will you make an impact?   
This is a high-impact role ideal for someone who thrives on structure, collaboration, and delivering clarity in complex environments.  
Roadmap Management  
Own the creation, maintenance, and communication of the product roadmap 
Track dependencies, identify conflicts or gaps, and proactively escalate risks or misalignments  
Strategic Planning & Alignment  
Coordinate quarterly and annual planning processes across product and engineering teams  
Align roadmaps with strategic business priorities, GTM plans, and platform-level objectives  
Facilitate alignment between technical deliverables and market/customer needs  
Cross-Functional Collaboration  
Serve as a liaison between Product, Engineering, Product Marketing, Sales Enablement, and Executive Leadership  
Ensure consistency of messaging, prioritization, and timing across initiatives  
Support communication of roadmap themes and updates to both internal and external stakeholders  
Communication & Transparency  
Build and deliver executive-level presentations and planning artifacts  
Maintain shared roadmap tools and documentation that improve visibility and decision-making  
Champion portfolio planning best practices across teams.
Requirements:  Education & Experience:  
Bachelors degree in Business, Computer Science, or a related field  
5+ years of experience in Product Management  
Experience managing roadmaps in large organizations  
Skills & Competencies:  
Excellent organizational and program coordination skills  
Strong communication and presentation skills, especially with executive audiences  
Ability to synthesize and align inputs from diverse stakeholders into a cohesive plan  
Skilled at navigating ambiguity and driving alignment in matrixed environments  
Familiarity with product development methodologies (Agile, SAFe, etc.) and planning tools (e.g., Aha!, Jira, Confluence)  
Experience in Contact Center, GenAI, SaaS or customer experience platforms  
Strong data-driven decision-making and reporting capabilities.
This position is open to all candidates.