We are looking for a Senior Content Designer to join our team.
As a Senior Content Designer, youll shape the future of security experiences across \Security through strategic thinking, craft excellence, and deep collaboration.
Youll define and deliver content strategies that translate complex business goals and customer needs into intuitive, engaging product experiences. Working across multiple product areas, youll partner with designers, engineers, researchers, and product managers to drive clarity, consistency, and innovation.
This opportunity will allow you to take a hands-on approach by developing content strategy, concepting, writing, structuring, and refining content that guides users through powerful, scalable experiences.
Youll also mentor others, advocate for inclusive and accessible design, and help evolve our content design discipline.
Responsibilities:
Translate business goals, customer needs, and technical constraints into meaningful, intuitive product experiences.
Drive content strategy across multiple security products, influencing product planning and prioritization.
Create and optimize information architecture, taxonomies, navigation, and messaging hierarchies.
Combine UX thinking with design execution to produce usable, elgant interfaces.
Develop and synthesize customer insights, comparing qualitative and quantitative data to identify issues and opportunities.
Use digital and physical tools to prototype and demonstrate design concepts to stakeholders and for research.
Create and extend design system patterns, brand voice principles, and style guides across product areas.
Help others use the design system and drive consistency within and across teams.
Apply marketing strategy to define product positioning, messaging direction, and creative execution guidance for use across the customer journey.
Facilitate brainstorming sessions and workshops to answer busiess questions through design thinking, rapid prototyping, and testing ideas.
Persuade and sell work effectively in all contexts to amplify team capabilities and broaden the impact of content design.
Present and adapt ideas at all stages of the content design process for different audiences.
Requirements: Master's Degree in Arts, Humanities, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism, or related field AND 2+ years experience working in product or service design
OR Bachelor's Degree in Arts, Humanities, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism, or related field AND 3+ years experience working in product or service design, copywriting, technical writing, writing (e.g. for marketing, advertising, e-commerce), brand design, or brand marketing
OR equivalent experience
Preferred Qualifications:
Solid portfolio demonstrating high craft, strategic thinking, and impact across multiple product areas.
Proven track record of designing and delivering content strategies for complex, large-scale products.
Experience mentoring peers and contributing to the growth of a content design discipline.
Ability to advocate for design thinking and influence outcomes in fast-paced, ambiguous environments.
Deep understanding of customer-centered design, UX writing, and information architecture.
Ability to synthesize research and data into actionable content strategies.
Experience, understanding, and knowledge of Artificial Intelligence.
This position is open to all candidates.