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Required HW Engineer
Ra'anana, Center District, IL
Description
Who are we?
We design and develop wireless video solutions that bring reliability, simplicity, and precision to the medical and industrial environment. Our unique technology enables Zero-Latency, High-Quality Wireless Video Transmission - allowing you to view, share, and manage live video with complete confidence and clarity.
The position is full-time (5 days a week) from our office in Ra'anana.

We are looking for a proactive and customer-oriented Technical Support Engineer (L1/L2) to join our team in Kfar Saba. This role combines hands-on customer support (Level 1 & 2) with technical troubleshooting and QA involvement.
You will be the main point of contact for customers in Europe and Israel, and also serve as a backup for the US support team, ensuring excellent service while contributing to product quality and continuous improvement.
You will play a key role in customer satisfaction and product quality, acting as the bridge between customers and our product. Your work will directly impact how customers experience and how our platform continues to improve.
Responsibilities:
Customer Support & Communication
Provide excellent support via email, chat, phone, and video calls
Guide customers, demonstrate the system, and solve issues in real time
Ensure a high-quality support experience and strong customer satisfaction
Technical Troubleshooting (L1/L2)
Investigate and resolve technical issues end-to-end
Analyze logs, use internal tools, and perform basic database queries
Reproduce issues and document findings clearly
QA & Product Involvement
Take part in QA activities and collaborate with QA and development teams
Validate fixes and support testing (regression, sanity checks)
Identify recurring issues and contribute to product improvements
Documentation & AI Tools
Maintain and improve technical documentation and knowledge base
Use AI tools to enhance support efficiency and workflows

We are looking for a proactive and customer-oriented Technical Support Engineer (L1/L2) to join our team in Kfar Saba. This role combines hands-on customer support (Level 1 & 2) with technical troubleshooting and QA involvement.
You will be the main point of contact for customers in Europe and Israel, and also serve as a backup for the US support team, ensuring excellent service while contributing to product quality and continuous improvement.
You will play a key role in customer satisfaction and product quality, acting as the bridge between customers and our product. Your work will directly impact how customers experience and how our platform continues to improve.
Responsibilities:
Customer Support & Communication
Provide excellent support via email, chat, phone, and video calls
Guide customers, demonstrate the system, and solve issues in real time
Ensure a high-quality support experience and strong customer satisfaction
Technical Troubleshooting (L1/L2)
Investigate and resolve technical issues end-to-end
Analyze logs, use internal tools, and perform basic database queries
Reproduce issues and document findings clearly
QA & Product Involvement
Take part in QA activities and collaborate with QA and development teams
Validate fixes and support testing (regression, sanity checks)
Identify recurring issues and contribute to product improvements
Documentation & AI Tools
Maintain and improve technical documentation and knowledge base
Use AI tools to enhance support efficiency and workflows

We are looking for a UI/UX Product Designer to join our team on a freelance basis (~50% position).
You will help design and improve the user experience of B2B SaaS digital signage platform, used by organizations around the world to create, manage, and broadcast digital content to screens.
We are looking for a fast executor who can turn ideas into clean, scalable user interfaces and help evolve our product design.
Experience using modern AI tools for design workflows and UI generation is a strong advantage.
Responsibilities:
Design intuitive UI/UX for complex SaaS workflows and multiple product screens
Translate product requirements into clear, scalable UI solutions
Work closely with product managers and developers to implement new features
Maintain consistency across the product using a structured Design System
Rapidly prototype ideas and iterate based on feedback

At our company, we empower enterprises and service providers with cutting-edge Storage platforms that redefine performance, reliability, and cyber resilience at scale. As a Senior system TEST Engineer, you will take part in ensuring the quality of our revolutionary, enterprise-grade Storage system, including its software suite, and infrastructure. You will participate in the whole life-cycle of products and versions, working closely with the company departments - from Product Requirements, through R&D and TEST Automation development, to Professional Services and Support.
Responsibilities:
*  Participate in E2E R&D processes requirement, development, TEST design reviews.
* Setup and maintain complex testbeds for system, HW, Scale, and High Availability testing.
*  Investigation and analysis of challenging scenarios.
* Execute high-end load-generators, Python -based automated tests, and TEST equipment to exercise our enterprise-grade Storage to its limits

we are looking for a Country Director EA & IHS Leader.
The Leader of Enterprise Accounts & Integrated Health Solutions (EA&IHS) for Israel is accountable for building and leading most strategic, enterprise-level customer partnerships within the Israeli healthcare system. This role drives sustainable growth by shaping long-term enterprise strategies translated into concrete multi-year partnerships, delivering integrated solutions across Operating Units, and strengthening executive-level relationships with key healthcare systems.
The position operates at the intersection of strategy, commercial execution, and people leadership, with a strong focus on cross-functional collaboration and long-term value creation for both customers .