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we are seeking a high-caliber Junior DevOps Engineer to join our Core Infrastructure team. We are looking for a proactive professional who combines technical curiosity with a rigorous approach to problem-solving.

In this role, you won't just maintain systems; you will be a key player in scaling a global IoT platform that digitizes commercial agriculture. We value "Extreme Ownership" and are looking for a candidate who thrives in a dynamic environment where technical challenges are met with innovative, automated solutions.

Key Responsibilities
Requirements:

Cloud Orchestration: Experienced with AWS and/or other cloud providers.
Infrastructure as Code (IaC): Design, provision, and maintain robust cloud infrastructure using modern IaC methodologies.
Containerization: Operate and optimize containerized workloads using Docker and Kubernetes (K8s).
CI/CD Leadership: Own and streamline deployment pipelines to enhance delivery velocity and code quality.
Security & Networking: Oversee cloud networking, IAM protocols, and security boundaries to ensure a hardened production environment.
Observability & Reliability: Implement comprehensive monitoring (logs, metrics, traces) and lead incident response processes, including detailed post-mortems.
Hands-on experience (or high proficiency from intensive training) with at least one major cloud provider.
Familiarity with CI/CD tools, Linux administration, and scripting (Python/Bash).

CodeValue, founded in 2010, is a dynamic software development services company delivering top-notch architectural and technical expertise. Our mission includes providing in-depth consultancy, integrating product and design research into our development process, offering managed software and cloud solutions, and customized training programs to bridge knowledge gaps. We empower our employees through a comprehensive range of professional courses and training programs. From Cloud Computing (Azure, AWS) to Modern Full Stack Web Development, Microservices, Software Architecture, and DevOps, we invest in continuous learning. As a developer at CodeValue, you’ll join a diverse community of technology enthusiasts. Our work is dynamic and ever-evolving, as we collaborate with various clients and technologies. You’ll have the opportunity to learn, grow, and stay on the cutting edge of the latest tools and methodologies.
Position Overview
We are looking for a skilled full stack developer to join our Platform Engineering team, focusing on building, and enhancing our Internal Developer Platform (IDP) using Backstage as a platform. You will play a key role in designing, developing, and maintaining self-service capabilities that improve developer experience and streamline software delivery. Collaborate with teams to enhance developer productivity and platform adoption.
Key Responsibilities Design, develop, and maintain high-quality software applications Collaborate with cross-functional teams to define, design, and ship new features Write clean, maintainable, and efficient code Participate in code reviews and contribute to improving our development processes Troubleshoot, debug, and upgrade existing systems Stay up-to-date with emerging trends and technologies in software development

About Silk Silk is redefining how enterprises adopt and scale in the cloud by providing a high-performance virtual SAN for cloud environments. Our platform helps organizations run mission-critical applications with maximum performance and efficiency in the cloud. Headquartered in Needham, MA and backed by Sequoia Capital, Silk continues to experience rapid growth as enterprises modernize their infrastructure. Learn more at silk.us About the Role We’re seeking a Technical Account Manager (TAM) to serve as a trusted technical advisor for a portfolio of strategic Silk customers. You’ll ensure customers realize the full value of the Silk Platform - from onboarding through ongoing optimization - by bridging technical expertise with a deep understanding of their business goals. You’ll work within the Customer Success team and across the broader Go-To-Market organization to deliver world-class customer experience and long-term adoption. This role is ideal for someone passionate about cloud performance, enterprise technology, and building strong technical relationships with customers. What You’ll Do Customer Engagement & Technical Partnership
* Serve as the primary technical expert and trusted advisor for assigned customers.
* Partner with the Onboarding Manager to ensure smooth onboarding and seamless adoption of Silk solutions.
* Host regular customer meetings to provide technical guidance, performance insights, and strategic recommendations Lead customer training and enablement sessions to deepen understanding and drive broader platform adoption.
* Collaborate with Customer Success Managers to support QBRs, renewals, expansions, and overall account health Technical Excellence & Optimization
* Proactively engage with customers to review upgrade schedules, configuration best practices, and usage trends - identifying opportunities to optimize performance, efficiency, and overall platform utilization.
* Translate complex technical concepts into clear, actionable business insights for diverse audiences.
* Maintain and document customer architectures, configurations, and technical recommendations.
* Ensure customers stay current with product updates and continually realize value from the Silk platform. About You You thrive in fast-moving, customer-centric environments and enjoy combining technical expertise with relationship management. You’re curious, self-directed, resourceful, and motivated to make an impact. Preferred qualifications:
* 5–7 years of experience as a Technical Account Manager, Solution Architect, Sales Engineer, or in enterprise technical support or related roles.
* Strong understanding of cloud infrastructure (Azure, GCP, AWS) and enterprise workloads (e.g., Oracle, SQL Server).
* Excellent communication and presentation skills with both technical and business audiences.
* Proven ability to manage complex technical projects and collaborate across functions.
* Highly organized, self-directed, and excited to shape how Silk supports its strategic accounts. Nice to have:
* Experience with Customer Success platforms (e.g., Gainsight, Totango, Planhat) is a plus.
* Experience with automations or workflow optimization is a plus. Silk recognizes that talent and potential come in all forms and that years of experience does not guarantee on-the-job success or leadership potential. Our hiring process involves recognizing a person’s achievements, skills & knowledge, and passion; not just check-marks next to a job description. If you have an interest in any of our roles, please do not hesitate to apply - we would be happy to speak with you.

About Silk:
Silk makes it possible for organizations to cloud their way. Helping organizations win in the cloud is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We think boldly and always speak our minds. We go big, or we go back to the