דרושים » הנדסה » Forward Deployed Engineer (FDE)

Were looking for our first Forward Deployed Engineer (FDE) to join our company and help build this function from the ground up.
This is a highly technical, hands-on, and customer-facing role. Youll be based in Israel, working closely with our Product and Engineering teams, while traveling regularly across the U.S. to work on-site with our enterprise customers.
Youll work directly with customers to understand their business processes, technical environments, and operational challenges, and translate them into AI-powered solutions. Youll own projects end-to-end - from discovery and requirements gathering through technical design, development, deployment, adoption, and continuous improvement.
As our first FDE, youll have a unique opportunity to define how our company works with customers from a technical perspective, build the processes and best practices for this function, and play a key role in how we scale customer delivery.
Were looking for a strong engineer with a product mindset who enjoys navigating ambiguity, working directly with customers, and turning complex business problems into scalable technical solutions.
our Values
Ownership - We take responsibility and move decisively.
Clarity - We simplify complexity to deliver meaningful impact.
Accuracy - Precision matters in everything we do.
Velocity - We move fast and execute with purpose.
Partnership - We succeed by working closely together.
What Youll Do
Partner directly with enterprise customers, both remotely and on-site across the U.S., to deeply understand their business processes, technical architecture, data flows, and operational challenges.
Lead technical discovery sessions, gather business and product requirements, and translate complex customer needs into scalable AI-powered solutions.
Design, build, configure, and deploy production-ready AI agents, integrations, and workflows that operate reliably within customer environments.
Work hands-on with APIs, enterprise systems, structured and unstructured data, and customer infrastructure to deliver end-to-end solutions.
Own customer engagements from technical discovery through implementation, deployment, adoption, and continuous optimization.
Validate solutions using real customer data, troubleshoot technical challenges, and continuously improve system performance and business outcomes.
Drive measurable business impact by identifying new use cases, increasing platform adoption, and helping drive growth and expansion within customer accounts.
Work closely with Product and Engineering in Israel to influence product direction based on customer feedback, implementation learnings, and real-world use cases.
Act as the technical owner throughout the customer engagement, building trusted relationships with both technical and business stakeholders.
Create reusable implementation playbooks, tools, and best practices that help scale the FDE function as our company grows.

We're looking for our **first Forward Deployed Engineer**. You'll sit directly with our customers' engineering teams and get their workloads onto Impala - from the first scoping conversation to a production endpoint carrying real traffic, at a cost and latency profile they couldn't hit anywhere else.
This is an engineering role. You will write code every day, in customer repos and in ours. It also carries pieces of solutions architecture, product management, and pre-sales, and you should want that mix rather than tolerate it. Ambiguous business goals come in; observable, benchmarked, production services go out.
As the founding FDE you also define the function: what a POC looks like, what we promise and measure, which patterns get productized, and how the field feeds the roadmap. The next FDEs will work from what you build here.
What You'll Do
- **Own customer outcomes end to end:** problem framing, evaluation design, migration, deployment, benchmarking, monitoring. You're the technical owner from first call through expansion.
- **Win the POC:** turn a vague objective into a tight spec and a working proof of concept fast, with explicit quality, latency, throughput, and cost-per-token targets - and hit them.
- **Tune serverless inference for real workloads:** model and engine selection, batching strategy, KV cache behavior, speculative decoding, quantization, parallelism, cold-start and autoscaling behavior under bursty traffic. Diagnose regressions down to the inference engine.
- **Migrate workloads onto Impala:** move customers off OpenAI-compatible APIs, self-managed vLLM, SageMaker, or their own GPU fleets - and prove out the quality and cost delta with numbers.
- **Guide model strategy:** advise on open-weight model selection, distillation, and fine-tuning for specific tasks; help customers get from a general-purpose frontier model to a smaller, faster, cheaper one that holds quality.
- **Close the product loop:** bring the field back into the roadmap - write the PRDs, land the PRs, and turn one-off customer work into platform features.
- **Be the technical anchor in the room:** support sales on complex evaluations, run technical onboarding, earn trust with staff engineers and CTOs.

We are hiring Senior Forward Deployed Engineers - the Technical Builders, responsible for deciding that leads who design, build, and deploy the most complex agentic AI solutions directly inside enterprise customer environments. You'll lead technical delivery on your team, mentor the next wave of engineers, and set the engineering standards that define how agentic AI gets deployed at scale. Partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption), you'll own outcomes end-to-end, from architecture decision to production. Your passion for well-crafted software that solves real problems will be supported by best-in-class AI tools and a team of talented builders around you.

The Senior Builder Experience

Technical Ownership: Partner with a Deployment Strategist to own customer outcomes end-to-end. You're the senior technical authority in the room, ensuring deliverables meet the highest engineering standards, whether it was generated by an AI tool by a colleague or written by you directly.

AI-Supported Engineering: Cursor, Claude, and Salesforce coding products like Vibes are embedded in your daily workflow. The conventions and patterns you develop tend to propagate through the team because other Builders look to your work as reference.

Roadmap Influence: Your field experience routes directly to Product and Engineering. The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship. Senior Forward Deployed Engineers are the most credible voice in agentic AIproduct evolution.

Continuous Innovation: You're expected to stay at the forefront - piloting emerging AI tools, experimenting with new models and frameworks, and sharing what you learn with your team and customers.

We are looking for a Senior Data Engineer to build and scale the data foundation behind platform and products. You will own complex data end-to-end - from ingestion and transformation through modeling, quality, observability, and production delivery.
This is a hands-on senior IC role for a strong builder who can solve difficult data problems independently, set a high technical bar, and collaborate closely with engineering, DS, and product. You will turn large, fragmented datasets into reliable, reusable capabilities that power every product.
Responsibilities
Build and own scalable data pipelines- Design, implement, and operate robust pipelines for high-volume structured and unstructured data, with validation, monitoring, lineage, and recovery built in.
Scale the platform for growth- A key near-term initiative is re-architecting the system to support a significantly larger customer base. You will own performance and cost-efficiency across pipelines and services, keeping reliability and operating costs under control as the platform scales.
Build across the stack- This is not a pipelines-only role. You will also write backend services and some frontend, including the internal backoffice the team runs on. We hire builders, not narrow specialists.
Own the core data tables- Own schema design and evolution, data contracts, and the modeling standards the team follows - naming, shared dimensions, normalization, documentation. Be accountable when a table is wrong, late, or drifting.
Level up the teams data work- Pair with and advise software engineers and data scientists on Spark, SQL, and modeling, and help turn notebook-grade code into production-grade pipelines.
Partner cross-functionally- Translate product, client, compliance, and business requirements into clear technical designs and dependable production systems.

We are hiring Deployment Strategists - Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound - typically 12 weeks or less - and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.

Key Responsibilities

Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle - Identify → Commit → Deploy → Consume - owning outcomes at every stage, not just discovery or deal closure

AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.

Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.

Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization

Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.

AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including

Cursor, Claude, and our coding products like Vibes, to accelerate development.

Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.

AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents.

Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.

Required Software Engineer
We are leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, we deliver seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.
As a Software Engineer, you are a core partner in the product team, shaping not just how we build, but what we build. Your mission is to solve meaningful customer problems, turn ideas into production-ready software, and leverage modern AI-native development practices to amplify your impact as an engineer.
You will join a culture of radical end-to-end ownership, where teams deploy to production dozens of times a day. Leveraging a modern technology stack alongside AI-powered development tools, you will build, experiment, and iterate quickly-turning complex technical challenges into products that deliver real customer value.
Key Responsibilities
AI-Native Software Development: AI is part of how we build software. You will leverage modern AI tools and agentic workflows as part of your daily development process to accelerate implementation, improve code quality, automate repetitive work, and explore technical solutions faster-while applying strong engineering judgment every step of the way.
Builder Mentality: You dont wait for perfect specifications. You take ideas, challenge assumptions, build prototypes when needed, iterate quickly, and turn ambiguous problems into elegant, production-ready solutions.
End-to-End Ownership: Own your features from idea to production. You build it, you ship it, you monitor it, and continuously improve it-taking full ownership of both customer impact and technical quality.
Product Partnership: Partner closely with Product Managers, Designers, and fellow engineers throughout discovery and delivery. Your technical insights will help shape product decisions before a single line of code is written.
What You Bring
Your Mindset:
A Builder at Heart: You love creating new things, experimenting with ideas, and turning ambiguity into working software. You proactively identify opportunities, take initiative, and enjoy solving problems that dont come with a predefined solution.
Product Partner: You care as much about the Why (Business Value) as the How (Implementation). You understand customer problems, challenge assumptions, and make thoughtful technical decisions that maximize impact.
AI-Native Engineer: You view AI as a fundamental part of modern software development. You know how to combine AI-powered tools with strong engineering fundamentals to build better software, faster.

We are looking for a Software Engineer - Customer Solutions to help customers successfully integrate, configure, and deploy our platform. You will work directly with customers to understand their technical requirements, build integrations, and troubleshoot issues across APIs, data, authentication, and enterprise systems.
This role is ideal for someone who enjoys combining hands-on engineering with customer interaction. We are looking for strong technical fundamentals, curiosity, clear communication, and a practical approach to solving real-world problems.
What Youll Do:
Work directly with customers to understand their technical workflows and integration needs.
Build and configure integrations between our platform and customer systems.
Develop backend services, scripts, APIs, data transformations, and automation workflows.
Investigate technical issues involving APIs, databases, authentication, customer data, and infrastructure.
Participate in customer implementation meetings and help translate business requirements into technical tasks.
Test, deploy, monitor, and support customer-facing solutions.
Document integrations, troubleshooting steps, and implementation decisions.
Work closely with senior engineers and product teams to turn customer-specific needs into reusable capabilities.
Gradually take ownership of increasingly complex customer projects.

We are looking for a Head of Forward Deployed Engineering to lead the team that turns our platform into live production systems inside the largest enterprises. You will own a team of 10+ FDEs (and growing), the delivery bar they are held to, and the outcomes they ship.
This is a player-coach role. You set the standard, build the system that enforces it, and stay close enough to the work to review a flow design and call out what's wrong.
What You'll Do
Own delivery outcomes. On-time go-lives, production stability and client satisfaction all land on your desk. You manage by data: delivery metrics, quality signals, escalation rates and client feedback.
Raise the bar. Run a clear performance system with a defined FDE bar, 30-60-90 ramps for new hires, and honest evaluations. Coach the people who can grow. Make the hard calls on those who can't.
Run the operating rhythm. Own the flow review forum, the deployment status cadence, and the on-site schedule across clients.
Grow the team. Own the hiring pipe, from sourcing through a practical interview loop to onboarding that gets new FDEs to independent delivery in 90 days.
Stay in the field. Show up at key clients, especially around go-lives. Your credibility comes from being in the room, not above it.

As a Forward Deployed Engineer at our company, you'll work at the intersection of Engineering, Product, and our customers. You'll use your engineering experience to help enterprise customers deploy AI systems into production, solve complex technical challenges, and deliver solutions with real business impact.
What youll do:
Work directly with enterprise customers to understand their business and technical challenges.
Translate open-ended problems into practical AI solutions.
Build production-grade integrations, workflows, and automations across customer systems, APIs, and data sources.
Build and ship customer-facing solutions, not just prototypes or technical designs
Deploy, test, and iterate in real customer environments.
Own customer implementations from discovery through production.
Partner closely with Product and Engineering to improve the platform.
Design and implement LLM-powered workflows and agentic systems for real enterprise use cases.

We are looking for a Data Products Engineer to take full ownership of our companys internal product suite - the full-stack applications, AI agent tools, and automation pipelines that power teams across the entire company every day. You will step into an established ecosystem and take the reins. Your mission is to maintain, evolve, and build the next generation of these internal tools so every department can move faster and make smarter, data-driven decisions.
Reporting directly to the VP of CS & Data, this is a high-autonomy, tech-lead role. You wont just write code; you will make architectural decisions, solve complex domain challenges with smart software, and shape how the entire company interacts with data.
How will your day-to-day look?
Own the Internal Product Suite: Lead the development of our core full-stack applications. You will build and scale the central platforms and dashboards that give Product, CS, Sales, and executive leadership visibility into product usage, account health, business performance and more.
Advance the Internal AI Layer: Design, deploy, and refine custom agentic AI workflows - enabling teams across the organization to query complex B2B and product data naturally and conversationally.
Engineer Smart Automations: Architect workflow automations and custom APIs that pipe downstream data directly into the operational tools our teams use every day.
Bridge Data and Software: Partner seamlessly with Data Ops and Data Analysts to transform raw data models into highly usable, intuitive user interfaces and automated actions.
Run the Infrastructure: Own the end-to-end DevOps lifecycle for our internal applications, managing deployment, containerization, observability, and CI/CD pipelines.
Drive Technical Strategy: Act as the technical anchor for internal tools. You will translate high-level product and business challenges from company leaders into shipped, reliable software.