We are looking for a Software Engineer - Customer Solutions to help customers successfully integrate, configure, and deploy our platform. You will work directly with customers to understand their technical requirements, build integrations, and troubleshoot issues across APIs, data, authentication, and enterprise systems.
This role is ideal for someone who enjoys combining hands-on engineering with customer interaction. We are looking for strong technical fundamentals, curiosity, clear communication, and a practical approach to solving real-world problems.
What Youll Do:
Work directly with customers to understand their technical workflows and integration needs.
Build and configure integrations between our platform and customer systems.
Develop backend services, scripts, APIs, data transformations, and automation workflows.
Investigate technical issues involving APIs, databases, authentication, customer data, and infrastructure.
Participate in customer implementation meetings and help translate business requirements into technical tasks.
Test, deploy, monitor, and support customer-facing solutions.
Document integrations, troubleshooting steps, and implementation decisions.
Work closely with senior engineers and product teams to turn customer-specific needs into reusable capabilities.
Gradually take ownership of increasingly complex customer projects.

We are looking for an AI Solution Engineer to design, implement, deploy, and operate AI-powered solutions for enterprise customers.

This is a hands-on, multidisciplinary role combining AI, integrations, customer-facing work, and technical problem-solving. Youll work directly with customers from discovery and solution design through implementation, production deployment, monitoring, and optimization.

Youll build solutions including Voice AI Agents, Text Agents, conversational workflows, and AI-powered conversation analysis, while supporting customers using our SaaS platform.

Key Responsibilities
Design, configure, and deploy Voice AI Agents, Text Agents, and conversation analysis solutions.
Translate customer business processes and requirements into working AI solutions.
Own customer implementations end-to-end, from technical discovery and solution design through production deployment.
Integrate us with APIs, CRM systems, telephony/PBX platforms, databases, knowledge bases, and other enterprise systems.
Configure prompts, workflows, business logic, AI models, tools, and integrations according to customer requirements.
Monitor production AI agents, troubleshoot technical issues, perform root-cause analysis, and continuously optimize performance.
Support enterprise customers using the SaaS platform.
Work closely with Product, R&D, Sales, and Customer Success, bringing insights from customer implementations back into the product.
Manage multiple customer implementations simultaneously and take ownership through successful production delivery.

Were looking for our first Forward Deployed Engineer (FDE) to join and help build this function from the ground up.
This is a highly technical, hands-on, and customer-facing role. Youll be based in Israel, working closely with our Product and Engineering teams, while traveling regularly across the U.S. to work on-site with our enterprise customers.
Youll work directly with customers to understand their business processes, technical environments, and operational challenges, and translate them into AI-powered solutions. Youll own projects end-to-end - from discovery and requirements gathering through technical design, development, deployment, adoption, and continuous improvement.
As our first FDE, youll have a unique opportunity to define how works with customers from a technical perspective, build the processes and best practices for this function, and play a key role in how we scale customer delivery.
Were looking for a strong engineer with a product mindset who enjoys navigating ambiguity, working directly with customers, and turning complex business problems into scalable technical solutions.

Were looking for a senior engineer who is ready to move beyond traditional software development and take full ownership of product delivery.

This is not a classic backend engineering role. You will work directly with Product to turn ideas and requirements into production-ready solutions, make the technical decisions, and use AI coding agents as a core part of your engineering workflow.

You will own the outcome, not just the code. AI-generated code is your code, and you are accountable for its quality, security, performance, and maintainability.


Own product features end-to-end, from requirements through production and monitoring.
Work with Product to translate business problems into clear technical solutions and execution plans.
Design scalable and maintainable solutions, including architecture, APIs, data models, and integrations.
Use AI coding agents to accelerate implementation, testing, debugging, and automation.
Review and improve AI-generated code, ensuring high standards for correctness, security, performance, and maintainability.
Make independent technical decisions and communicate architectural trade-offs clearly.
Contribute across backend, frontend, QA, CI/CD, and infrastructure when needed to deliver a feature.
Investigate and solve complex production and performance issues.
Continuously improve how we build, test, and ship software using AI-native development practices.

we are looking for a passionate and detail-oriented Product Owner & Engineer to join our team. In this role, you will collaborate closely with development teams to define new features, contribute to functional requirement documentation (FRD), and ensure seamless UX design and implementation.
A core part of this role is maintaining close alignment with customers. You will actively engage with customers, gather feedback, understand real-world use cases, and translate their needs into clear product requirements. You will work closely with Support and QA to ensure our testing strategy and supportability reflect actual customer environments and workflows.
Beyond core development, you will assist in critical escalations, manage complex or high-visibility installations, and develop tools that enhance the overall user experience. You will leverage telemetry data, production insights, and direct customer feedback to continuously refine and improve our products, ensuring they deliver measurable value in real-world deployments.
Key Responsibilities
Collaborate closely with Product and Engineering teams to define, refine, and prioritize features that directly address real customer needs and business impact.
Translate customer requirements and field insights into clear, structured Functional Requirement Documents (FRDs), while actively contributing to UX discussions to ensure intuitive and seamless user experiences.
Work closely with QA and Support to align testing strategies and troubleshooting workflows with real-world customer environments, ensuring reliability, operability, and supportability at scale.
Serve as a technical and product focal point during critical customer escalations and high-visibility deployments, ensuring timely resolution and long-term improvements
Develop tools and scripts to enhance user experience and operational efficiency.
Leverage telemetry, usage analytics, and direct customer feedback to drive data-informed decisions and continuously improve product performance and adoption.
Proactively identify risks, gaps, and cross-team dependencies, removing roadblocks to ensure successful delivery and measurable customer outcomes.

We are looking for a Senior Backend Engineer (AI DLP) to join the team building our next-generation DLP product. The team is extending our data-security platform from understanding sensitive data at rest to protecting it at the moment it is used or shared-including across browsers, GenAI applications, and employee endpoints.

You will help build the control plane behind this product: the services that manage endpoint identity and enrollment, policies, classification, device configuration, telemetry, and the connection between our DSPM intelligence and real-time DLP decisions. This is a role with substantial technical ownership, direct customer impact, and close collaboration across Product, Research, Data, Frontend, and Infrastructure.

Responsibilities
Design and implement core backend components of our DLP control plane.
Own features end-to-end: architecture, implementation, testing, rollout, observability, and production operation.
Build secure, reliable multi-tenant services that communicate with browser extensions and endpoint agents deployed across customer endpoint fleets.
Connect our DSPM classification and policy systems with real-time endpoint enforcement, translating data-at-rest intelligence into actionable protection.
Design APIs and data models that support large endpoint fleets, frequent policy updates, offline clients, credential rotation, and safe software upgrades.
Improve the scalability, performance, reliability, and operational visibility of the DLP platform.
Conduct design and code reviews and help establish strong engineering practices.

The PerfTech team is looking for a talented C++ Software Engineer to help build the next generation of AI-powered developer tools. You will apply strong C++ and software-engineering fundamentals while gaining hands-on experience with agentic workflows, retrieval systems, and AI services.

In this role, you will contribute to Genie, our company-wide AI knowledge and developer-productivity service. You will work across C++ tools and AI services to help engineers find information, understand complex systems, and work more effectively.

What Youll Be Doing:
Develop production-quality C++ components, APIs, and integrations for our AI-powered developer-tools ecosystem.
Build capabilities connecting native C++ tools with Genies retrieval and agentic features.
Contribute to agentic workflows, retrieval systems, ingestion pipelines, MCP tools, APIs, and enterprise integrations.
Build benchmarks and improve retrieval quality, reliability, performance, and resource usage.
Own features from investigation and design through implementation, testing, and delivery.
Collaborate with graphics, software, and hardware teams developing performance-analysis and developer tools.

Forward Deployed Engineering sits at the frontier of that work. We embed with our most strategic enterprise customers, running on-prem, air-gapped, and heavily regulated environments, and own the technical arc from discovery through production.

Your day might include designing a solution architecture for a high-impact agentic use case, debugging a production routing issue deep in our codebase, deploying a new MCP server with a customer team, or aligning with a CTO on a rollout plan; all in service of outstanding outcomes and rapid time to value for the organizations we work with.

This is a founding function. The first FDEs will define how we conducts field engineering: the standards, playbooks, and technical bar. The work is hands-on, commercially scoped, and high-leverage: youll partner closely with Product, Research, Platform, Security, and GTM, and what you learn in production directly shapes what the core team ships next. If you thrive under ambiguity, make fast and sound decisions when the stakes are high, and get energy from closing the gap between what customers hit in production and what we build next, this role is for you.

In This Role You Will
Own technical delivery across multiple deployments from first prototype to stable production, including core engineering work that unblocks strategic accounts.
Lead deep technical diagnosis and remediation in our codebase and production environments, model routing and gateway behavior, large-PR scaling, multi-pass behavior, performance and reliability issues.
Build customer-specific extensions (MCP servers, agent skills, platform integrations) that deliver immediate value and become durable product capability; upstream them into the main roadmap where appropriate.
Embed closely with customer engineering teams: serve as their senior technical counterpart for hands-on debugging, architecture reviews, and joint implementation.
Scope work, sequence delivery, and remove blockers early; make deliberate trade-offs between scope, speed, and quality to protect delivery timelines.
Partner with Product, Research, and Platform to convert account learnings and eval-driven feedback into roadmap items, specs, and prioritized engineering work.
Codify working patterns into tools, playbooks, runbooks, and reproducible benchmarks that Support and account teams can operate independently and help scale the field engineering function across the organization.

We are seeking an experienced Solutions Data Engineer who possess both technical depth and strong interpersonal skills to partner with internal and external teams to develop scalable, flexible, and cutting-edge solutions. Solutions Engineers collaborate with operations and business development to help craft solutions to meet customer business problems.
A Solutions Engineer works to balance various aspects of the project, from safety to design. Additionally, a Solutions Engineer researches advanced technology regarding best practices in the field and seek to find cost-effective solutions.
Job Description:
Were looking for a Solutions Engineer with deep experience in Big Data technologies, real-time data pipelines, and scalable infrastructure-someone whos been delivering critical systems under pressure, and knows what it takes to bring complex data architectures to life. This isnt just about checking boxes on tech stacks-its about solving real-world data problems, collaborating with smart people, and building robust, future-proof solutions.
In this role, youll partner closely with engineering, product, and customers to design and deliver high-impact systems that move, transform, and serve data at scale. Youll help customers architect pipelines that are not only performant and cost-efficient but also easy to operate and evolve.
We want someone whos comfortable switching hats between low-level debugging, high-level architecture, and communicating clearly with stakeholders of all technical levels.
Key Responsibilities:
Build distributed data pipelines using technologies like Kafka, Spark (batch & streaming), Python, Trino, Airflow, and S3-compatible data lakes-designed for scale, modularity, and seamless integration across real-time and batch workloads.
Design, deploy, and troubleshoot hybrid cloud/on-prem environments using Terraform, Docker, Kubernetes, and CI/CD automation tools.
Implement event-driven and serverless workflows with precise control over latency, throughput, and fault tolerance trade-offs.
Create technical guides, architecture docs, and demo pipelines to support onboarding, evangelize best practices, and accelerate adoption across engineering, product, and customer-facing teams.
Integrate data validation, observability tools, and governance directly into the pipeline lifecycle.
Own end-to-end platform lifecycle: ingestion → transformation → storage (Parquet/ORC on S3) → compute layer (Trino/Spark).
Benchmark and tune storage backends (S3/NFS/SMB) and compute layers for throughput, latency, and scalability using production datasets.
Work cross-functionally with R&D to push performance limits across interactive, streaming, and ML-ready analytics workloads.
Operate and debug object store-backed data lake infrastructure, enabling schema-on-read access, high-throughput ingestion, advanced searching strategies, and performance tuning for large-scale workloads.