דרושים » מחשבים ורשתות » IT Manager

We are looking for an experienced IT Support to join our IT team in Tel Aviv. In this role, you will help deliver a seamless technology experience across the organization while supporting and improving the systems, tools, and services that power our day-to-day operations.

This is a highly hands-on role that combines end-user support with ownership of endpoint management, SaaS administration, conference room technology, and IT operations. The ideal candidate is proactive, technically strong, and thrives in a fast-paced, high-growth environment.



What Youll Do

Provide technical support for hardware, software, endpoint, network, and SaaS-related issues across the organization.
Troubleshoot and support macOS and Windows devices, including provisioning, maintenance, upgrades, and lifecycle management.
manage endpoints using Jamf Pro, Intune, and other endpoint management solutions.
Support core SaaS platforms including Google Workspace, Slack, Zoom, Microsoft 365, and other business-critical applications.
Support identity and access management processes using Okta and related systems.
Maintain accurate asset inventory and ensure proper tracking of company hardware and software.
Support conference room technology, AV equipment, Zoom Rooms, and meeting spaces to ensure a seamless collaboration experience.
Collaborate with Security and IT teams to maintain endpoint compliance and support security initiatives.
Escalate complex technical issues when appropriate while maintaining ownership through resolution.
Work with external vendors and service providers to resolve technical issues and service disruptions.
Document processes, troubleshooting procedures, and internal knowledge base content.
Participate in IT projects and continuous improvement initiatives to enhance scalability, automation, and employee experience.

We are looking for an IT Engineer to play a key role in building and scaling internal infrastructure and employee experience. Youll take ownership of critical IT operations - from delivering a flawless onboarding experience and managing our Mac-heavy environment, to driving strategic security projects like Zero Trust, SAML, and MDM implementations. Youll collaborate closely with DevOps, HR, and the broader IT team, implementing corporate best practices and robust protocols to ensure our fast-growing team has the seamless, secure, and productive environment they need to succeed.

Responsibilities:

Design and manage integrations between core business systems and the company's Identity Provider (IDP), ensuring secure and seamless authentication and access.
Build and maintain IT automation to streamline provisioning, repetitive tasks, and operational workflows.
Provide hands-on IT support and serve as an escalation point for complex technical issues across the organization.
Lead IT projects end to end - from scoping and planning through implementation and rollout.
Manage the full device lifecycle (deployment, configuration, and decommissioning) across Mac environments.
Administer and optimize MDM, identity, and endpoint management platforms.
Partner with HR, Security, and other teams on employee onboarding, offboarding, and access management.
Maintain comprehensive, up-to-date system documentation and standard operating procedures.
Evaluate and adopt new technologies and tools, including AI-based solutions, to improve IT efficiency and the employee experience.

We are looking for a hands-on IT Helpdesk Specialist to join our IT Infrastructure team. You and other Helpdesk team members will be the first point of contact for end-user support, resolving hardware and software issues, managing user accounts, and supporting endpoint deployments. The role is primarily based at our Tel Aviv headquarters and includes remote support for users in the US, Mexico, Asia, Jerusalem, and Beer Sheva.

Location: This is a full-time position based at our headquarters in Ramat Hachayal, Tel Aviv.

Responsibilities:
Provide Tier 1-2 technical support for ~1,200 corporate endpoints (Windows 10/11, Servers 2016-2022, laptops and desktops)
Manage user accounts, groups, and permissions in Active Directory
Support Microsoft 365 applications: Outlook, Teams, OneDrive, SharePoint, and related services
Assist with device enrollment, configuration, and troubleshooting via Microsoft Intune
Handle VPN client support (FortiGate) and basic network connectivity troubleshooting
Set up and configure workstations for new employees (onboarding)
Log, track, and resolve support tickets in the helpdesk ticketing system
Escalate complex issues to senior IT team members as appropriate
Support peripheral devices: printers, monitors, docking stations, mobile devices
Ability to plan, execute, and deliver IT projects alongside day-to-day support activities.

We are looking for a hands-on IT administrator to take end-to-end ownership of corporate IT environment. You will be the single owner of our identity, endpoint,, working closely with the CISO to ensure our IT environment is secure, well-governed, and cost-efficient.
As a regulated fintech company, we hold ourselves to a high bar: every account, every application, and every license must have an owner, a purpose, and a secure configuration. You will be the person who makes that true - and keeps it true.
Responsibilities:
Own the administration of JumpCloud as our identity and device management platform, including SSO, MFA policies, device policies, directory hygiene, and integrations.
Administer and secure Google Workspace, Microsoft 365 and Claude Enterprise environments, including tenant configuration, security baselines, data sharing controls, and admin role governance.
Own the full user lifecycle: structured onboarding, role changes, and offboarding across all systems, ensuring timely deprovisioning and zero orphaned accounts.
Manage and support workstations, printers and office equipment. Administer Windows and Mac workstations and mobile devices, including MDM enrollment, patching, encryption, and endpoint hardening. Manage employee onboarding and offboarding logistics, equipment, and provide day-to-day technical support to end-users.

We are constantly growing and are excited to share that we are looking for an It Specialist to join our fantastic team!

What you'll be doing?

Diagnose and resolve IT technical issues involving internet connectivity, Servers issues (VM and cloud), email clients, VPN, and various operating systems.
Leverage AI tools and assistants to streamline support workflows, automate routine tasks, and improve troubleshooting efficiency.
Monitor and resolve customer incidents, ensuring accurate classification and timely updates. Adhere to customer SLAs for swift service restoration. Expertly
Manage users and permissions in Active Directory, AZURE AD, G-suite, Terminal Services, and address hardware, software, and network-related issues.
Install, configure, and maintain desktops, laptops, printers, meeting rooms, and other IT equipment.
Write scripts to optimize automation across the organization.
Troubleshoot software applications and operating system issues for seamless IT operations.
Look for trends occurring in the environment, gather evidence and facts to raise these to the attention of the team, so the problem can be identified and resolved, and future recurring issues can be avoided and collaborate with other IT team members to escalate and resolve complex technical issues.
Create procedures and create new documentation for both technical and end-user roles.
Stay current with the ongoing expansion and development of the company - be aware of system information, changes, and updates.
Provide troubleshooting, diagnosing, and resolving issues while maximizing customer satisfaction.
Provide comprehensive support to our entire organization, both locally and remotely.
Collaborate with vendors to procure hardware and software solutions as needed.
Stay updated on industry trends and advancements to recommend improvements in IT systems.

We are seeking a detail-oriented and experienced Regional Asset Manager to oversee the management of our Data Center IT infrastructure assets. You will play a crucial role in ensuring efficient utilization, tracking, and management of IT equipment to support operational excellence in IT department.

Key Responsibilities:
Be responsible for an inventory database for all IT assets, including servers, storage systems, networking equipment including data center IT components like GPUs, transceivers and many more.

Conduct regular audits of physical and virtual assets to ensure accuracy and compliance with company policies.

Manage the entire lifecycle of IT assets from procurement through deployment, maintenance, and eventual disposal.

Manage RMA process for GPUs, Motherboard, Power supplies, and many more data centre components.

Generate regular reports on asset utilization, performance metrics, and financial analysis related to the IT infrastructure.

Analyze trends and provide recommendations for optimizing asset performance and reducing costs.

Establish and enforce policies regarding asset management practices, including security, compliance, and risk management.

Ensure adherence to industry standards and regulations concerning IT asset management.

Work closely with IT departments, project managers, and other stakeholders to support projects and initiatives requiring asset allocation.

Communicate asset status and potential issues to senior management and relevant teams effectively.

Identify opportunities for process improvements in asset tracking, reporting, and life cycle management.

We are looking for passionate individuals who want to make a real impact, working on state-of-the-art AI solutions that save lives and transform the driving experience. Join us in shaping the next generation of automotive technology.

We're looking for a hands-on IT Specialist to join our fast-paced team. The role includes maintaining local and cloud infrastructure (including AWS and local training servers), supporting employees, and managing IT assets and systems.

Responsibilities
Provide technical support for employees (hardware, software, and network issues - onsite and remote).
Prepare laptops and accounts for new hires, including system access, email setup, and HID cards.
Monitor and support local servers, AWS infrastructure, and network equipment.
Maintain office equipment (printers, webcams, conference systems) and ensure meeting rooms function properly.
Handle security camera systems and server room alerts (e.g., temperature anomalies).
Track, document, and manage IT inventory across offices and storage locations.
Conduct basic security and IT onboarding training for employees.

Were looking for an L2 IT Technician with Project Management experience to support and maintain large-scale GPU clusters in a data center environment. We are seeking an experienced IT Hardware Support Engineer with a focus on IT Projects and relevant activities. This role aims to provide not only support in troubleshooting of high-performance server hardware, including GPU clusters, but also implementations of additional infrastructure components on production sites.

Apart from being involved in resolution of complex hardware incidents, proactive handling of L1/L2 support via the ticketing system, you will work in collaboration with the Technical Project Manager. This role expects from candidates to have advanced technical experience in pair with some project management experience allowing to move the projects further, identify specific risks, participate in implementation with support of 3rd parties.

Your responsibilities will include
Solve hardware related issues with servers, involving in-depth advanced level troubleshooting

Report to hardware problem management, execute workarounds and solutions

Solve proactively L1/L2 tasks through ticket system

Update new processes and documentation for IT hardware team

Collaborate with Technical Project Manager on current projects

Participate in technical projects implementations

Oversee 3rd party contractor activities during project implementations

Basic level of network tasks, troubleshooting and support

The Executive Support IT Engineer will provide white-glove, high-touch technical support to senior leadership, including C-level executives. This role requires a polished professional with exceptional technical expertise, discretion, and the ability to thrive in high-pressure environments with little to no direction. The engineer will serve as the primary point of contact for executive technology needs, ensuring seamless productivity, communication, and security across devices, applications, and collaboration platforms.

Note: Due to the nature of this role, there will be moments where a traditional work week or hours will not apply. We will always strive to achieve meaningful work/life balance, but that will be dictated by the needs of the given moment. A flexible schedule and the ability to travel is a necessity.

Youre welcome to work in our office in Tel Aviv.


Your responsibilities will include:

Deliver personalized IT support for executives including; but not limited to; troubleshooting, system setup, and proactive maintenance for laptops, mobile devices, AV systems, and collaboration tools.

Provide rapid response to critical technical issues impacting executives, ensuring minimal disruption to business operations.

Support executive meetings and events, including video conferencing, telepresence, and boardroom AV technology.

Maintain and configure executive devices (Windows, macOS, iOS, Android), ensuring compliance with corporate IT policies and security standards.

Partner closely with IT leadership, security teams, and external vendors to escalate and resolve complex issues efficiently.

Develop executive-friendly documentation and quick reference guides for common workflows and tools.

Anticipate technology needs and proactively recommend improvements to enhance executive productivity.

Support executive travel by ensuring mobile, remote connectivity and collaboration tools function securely worldwide.

Handle sensitive and confidential information with the highest degree of professionalism and discretion.

Great IT work means nobody notices the bugs because you already squashed them. From cloud engineers to IT operations managers, our team combines technical expertise with a deep respect for what's at stake. So if you're proactive and precise under pressure, the Fiverr Cyber, IT and MIS team might be the right place for you. As a IT Engineer on our Cloud Engineering team, you'll be the linchpin for operational excellence, ensuring our infrastructure runs smoothly and our team members have seamless technical experiences. You'll own critical IT operations, directly impacting system stability and team efficiency, and freeing up senior engineers for high-impact strategic initiatives. This is a hands-on role where you'll be deeply integrated into the daily rhythm of one of Fiverr's core engineering departments.

What am I going to do?:

* Lead and own the end-to-end technical onboarding and offboarding processes, ensuring seamless transitions for new hires and secure departures for departing team members.
* Proactively manage and execute routine systems maintenance for IT infrastructure and office hardware, aiming to prevent downtime before it impacts operations.
* Serve as the primary point of contact for internal IT requests, independently resolving common issues and expertly escalating complex problems to senior technical resources.
* Deeply embed yourself within the Cloud Engineering team's daily routines and meetings to anticipate needs and provide timely, relevant IT support.
* Collaborate closely with senior engineers and cross-functional teams to streamline IT processes and improve overall operational efficiency.
* Continuously identify opportunities to optimize proactive system upkeep and user lifecycle management.

Equal opportunities:
At Fiverr, we're not about checklists. If you don't meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you. At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.