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We are looking for a System Integrator to join the company integration division, the position is primarily hands-on involving delivering and supporting large scale projects. Every project is unique and will require learning new technologies and designing new solutions to meet the R&D requirements & deliver a complete solution with Infrastructure & software to the end customer.
The integration team is involved throughout the lifecycle of the R&D process from the development stage lab environments to the full-scale deployment in the customer premise and ongoing support & upgrades once the delivery is complete. Support customers (outside the office) Willingness to travel overseas to customers. On call responsibilities.

We are looking for a Integration & DevOps Engineer to join our team and support the deployment, integration, testing, and validation of complex software systems in Kubernetes and OpenShift environments.
Responsibilities
Integrate, deploy, and validate software applications in Kubernetes/OpenShift environments.
Troubleshoot application, deployment, and integration issues.
Collaborate with Development, QA, and DevOps teams to ensure successful releases.
Perform system testing, configuration, and software upgrades.
Support production and pre-production integration activities.

As a highly motivated and customer-focused Senior Technical Support Engineer on the global Cortex XSIAM support team, you will provide first-class technical support to our customer base. You will manage incoming inquiries, escalations, and technical issues, working closely with technical account managers to understand client environments and business objectives. Your role is to proactively mitigate risks, resolve complex technical issues, and collaborate with developers to create permanent solutions, ensuring a superior customer experience.
Key Responsibilities
Respond to user-reported issues in adherence to established Service Level Agreements.
Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions.
Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise.
Identify the area of fault (code, environment, or configuration) and work with the appropriate teams to implement the fix.
Provide timely feedback into the development process on customer-reported product problems.
Document actions to effectively communicate information internally and to customers.
Facilitate root cause investigations and manage the implementation of corrective and preventative measures.

We are looking for an experienced Integration Engineer to join our MIS Platform Team and own Workato as a core automation and integration platform. This individual contributor role combines hands-on building with platform ownership, complex integration architecture, governance, and enablement of MIS teams. You will partner with technical and business stakeholders to create scalable, reliable, and efficient cross-company workflows.
Job responsibilities
Own Workato as a core MIS platform, driving architecture, standards, governance, reliability, and continuous improvement.
Design, build, and maintain complex integrations and automations using Workato and modern iPaaS and AI-driven platforms.
Configure and maintain Workato integrations across enterprise systems (Legal, Product, Finance, Procurement, GTM, etc.).
Partner with MIS teams and builders to design cross-company integrations and improve existing recipes and processes.
Build monitoring, logging, testing, version control, release, and error-handling mechanisms for reliable operations.
Integrate with internal and external systems using REST APIs, webhooks, OAuth, SAML, JWT, API keys, and service accounts.
Produce high-quality documentation, including architecture diagrams, data flows, technical specifications, runbooks, and platform guidelines.
Translate business needs into scalable solutions, guide best practices, troubleshoot issues, and influence efficient designs.

We are seeking a highly motivated, technically adept, and process-oriented Customer Operations to join our growing team. In this role, you will lead strategic initiatives that automate and optimize workflows across customer and partner operations - playing a pivotal role in streamlining internal systems, building platform integrations, and ensuring scalable, secure, and reliable technical operations.
This is a highly cross-functional position that requires close collaboration with Product, Engineering, and Customer Engineering teams. You will translate operational challenges into technical solutions and drive end-to-end implementation, with a direct impact on how our team scales.
The ideal candidate brings a strong background in systems integration, API-based automation, and SaaS operations. You are passionate about reducing manual overhead, improving the customer experience, and applying technology to solve real-world business problems. You will have a unique opportunity to shape our operational tech stack and define our automation strategy at scale.
Responsibilities:
Lead the design and execution of automation initiatives that enhance internal workflows across customer success, partner onboarding, support, and technical operations.
Identify, prioritize, and scope automation opportunities that reduce manual effort, improve system reliability, and enable self-service capabilities.
Implement integrations and workflow automations between internal platforms (e.g., Salesforce, SharePoint, Slack, Jira, internal admin tools) using APIs, cloud services, and scripting tools.
Partner with Customer Engineering, Engineering, and Product teams to gather requirements, translate them into technical specifications, and manage end-to-end delivery of automation projects.
Own project planning and execution across multiple workstreams, maintaining clear documentation, proactive communication, and strong stakeholder alignment.
Drive standardization of operational processes and help scale technical infrastructure to support customer and partner growth.
Monitor, measure, and report on automation effectiveness and business impact, using data to guide continuous improvement.
Coordinate feature rollouts - from early adopter programs through full production releases - including field coordination and customer communications.
Manage and facilitate customer migrations as required.
Stay current with SaaS, DevOps, and automation industry trends, and proactively apply best practices across the team.
Perform hands-on troubleshooting and root-cause analysis of customer and operational issues, driving timely resolution.
Build, deploy, and maintain internal tools and services, including containerized deployments (Docker / Docker Compose) and supporting automation scripts.

We're looking for a Technical Customer Success Manager to own customer relationships and help customers maximize the value of our platform throughout their entire journey - from onboarding and adoption to renewal and expansion.
In this role, you'll combine deep technical expertise with outstanding customer-facing skills, acting as a trusted advisor to both security practitioners and executive stakeholders. You'll work closely with Product, Engineering, Sales, and Support to ensure customers successfully adopt our platform while driving long-term retention and growth.

Responsibilities
Own the end-to-end customer lifecycle, including onboarding, implementation, adoption, renewal, and expansion.
Build trusted relationships with customer stakeholders, from security engineers to executive leadership.
Guide customers in adopting and optimizing Cloud Runtime Security platform.
Lead technical onboarding sessions, product training, and best-practice workshops.
Act as the primary technical advisor for customers, helping them investigate issues, solve technical challenges, and achieve their security goals.
Proactively monitor customer health, identify risks, and drive successful renewals and expansion opportunities.
Collaborate closely with Product, Engineering, and Support to advocate for customer needs and improve the platform.
Manage technical escalations and coordinate internal resources to ensure timely resolution.
Develop Success Plans with customers, define measurable goals, and track progress over time.

As the AI Solution Manager you will be the primary technical executor of the organizations AI transformation. This is a critical role within our AI Squad who map opportunities and execute end-to-end solutions that drive a measurable competitive advantage. You are the "hands-on" specialist responsible for the delivery, integration, and adoption of AI tools across all departments. This role requires a high degree of technical literacy regarding infrastructure and integrations, combined with a proven track record in large-scale system implementation.
Responsibilities:
Own the technical rollout of AI tools, from initial configuration and API integrations to cluster management and full-scale production deployment.
Architect and build complex automated workflows that bridge the gap between AI products and internal organizational systems, ensuring reliability and scalability.
Manage the technical environment requirements for AI tools, including the setup and maintenance of clusters and the coordination of the underlying system architecture.
Act as the primary technical point of contact for departments during the implementation phase, translating business requirements into precise technical configurations and workflows.
Establish performance metrics for implemented tools, monitoring adoption and technical efficiency to ensure maximum organizational impact.

We are looking for a talented Integrations Specialist to join our team and be part of our efforts to become one of the top global Fintech brands in the world. As an Integrations Specialist at our company, you will work closely with members of Customer Success, Product Management, Sales, QA, Engineering, and Operations teams on integrating Customers Business Systems (ERP, HRIS, and SSO) with the company Platform. The ideal candidate is passionate about delivering a great customer experience to our users and is well-versed in handling technical delivery.

What will you do?
Work closely with our customers to ensure they are onboarded successfully with their ERP integrations and are on track to having a positive experience with the company spend management platform.
Demonstrate and train the customers team members on new product features and how to successfully position those features for maximum impact.
Support the sales team with demos that are specific to the prospects needs, goals and unique scenarios.
Understand the customers business needs and challenges and how to set up their company Integrations to accomplish their goals.
Work with Cross departments such as Sales, Customer Success, Support, Product, and Engineering teams to ensure quality service to our customers.
Record the customers product feedback and provide that feedback to our internal team.
Act as the technical manager for helping existing accounts with questions or problems, work with internal technical resources to reflect on the problem and make sure a resolution from a technical perspective is provided.