דרושים » AI » AI Content Specialist (AgentiX Support) Cortex

Are you an AI Analyst ready to translate raw model output into a reliable, high-quality production system? Do you excel at the craft of Prompt Engineering and thrive on the challenge of ensuring Generative AI output meets rigorous quality standards in mission-critical applications? Join our R&D Operations Team. You will be the AI analyst responsible for the end-to-end quality, performance, and operational tuning of our Generative AI-driven support system (Co-Pilot). Your mission is to actively shape the model's intelligence, govern the data it uses, and implement the mechanisms that guarantee its accuracy, directly accelerating our customer support engineering velocity.
Key Responsibilities
Support & Customer Advocacy: Champion the Support Journey in Engineering. Develop in-product support instructions that reflect and address real incoming cases, enhancing the quality and effectiveness of AI feature solutions.
Model Quality Validation: Use existing evaluation platforms and methodologies to validate production models. Monitor quality metrics to continuously assess and rank AI answers for accuracy and reliability.
Prompt Engineering & CT Loop: Drive the Continuous Training loop through systematic prompt engineering (refining and versioning inputs). Analyze failures to define R&D actions or features needed to close model performance gaps.
AI Knowledge Governance: Act as AI Content Governor, implementing controls to verify and ingest compliant knowledge base content, ensuring a quality data source.
Cross-Functional SME: Serve as the AI Support Co-pilot Subject Matter Expert, partnering with R&D and Support Enablement to translate quality issues into core model logic improvements and feature development.

we are looking for a AI Solution Engineer.
The AI Solutions Engineer plays a critical, high-impact role in scaling our clinical AI solutions and ensuring the ability to deploy high quality products, monitor and support them in production.
This position requires strong software and data engineering skills to elevate our operational systems.
You will be responsible for independently driving complex E2E projects, demonstrating flexible thinking and making cost-effective decisions while balancing quality versus speed.
You will serve as a vital technical bridge, forming strong collaborations with both the R&D and Product organizations. Success in this dynamic and fast-driven environment demands a focused "getting things done" and "can-do" attitude to deliver value with speed and quality.
Responsibilities:
Automate and streamline AI operations - develop tools to automate AI deployment, data validation, and reporting for smooth production integration of AI solutions built by our research teams.
Act as the production technical expert - collaborate with Product and R&D teams during feature design to ensure production feasibility, scalability, and operational excellence.
Lead end-to-end tool development - gather requirements, design, implement, and deploy operational tools and pipelines in collaboration with cross-functional teams.
Drive engineering quality and play a key role in team member mentoring - uphold and develop engineering standards while fostering innovation.
Investigate and resolve complex data challenges - analyze and address production data issues, including data quality, availability, performance anomalies, and integration challenges.
Collaborate with customer-facing teams - understand real-world operational challenges, develop scalable solutions, and bridge the gap between customer needs and AI system behavior.
Ensure ongoing AI model reliability - design and implement mechanisms for monitoring data and performance degradation, and maintaining long-term model effectiveness.
Develop monitoring and analytics frameworks - create metrics and dashboards to track production health, data integrity, and AI performance across the deployment lifecycle.

The Cortex Content team powers our companys security operations platforms (XSIAM/XSOAR) by building the essential integrations, data connectors, and intelligence layers that protect our customers.
We are looking for a Senior Software Engineer who is passionate about AI and automation to help scale our content ecosystem. In this role, your focus will be leveraging AI to accelerate the delivery, quality, and quantity of our security integrations and content infrastructure. You will design and develop intelligent tools and workflows that enable engineering peers and Technical Program Managers (TPMs) to scale their output, collaborating with them as they test, adopt, and integrate these solutions into our development lifecycle.
Your Impact:
Scale Content Delivery: Design and implement AI-driven systems that empower the team to significantly increase both the quantity and the rigorous quality of our security integrations.
Develop Cross-Functional Tooling: Build internal developer tools and agentic workflows that enable other engineers and TPMs to streamline content creation, validation, and management.
Optimize Workflows: Create reliable CI/CD pipelines incorporating AI agents to automate code generation and testing processes.
Support Team Adoption: Collaborate with engineering peers and cross-functional partners as they test and integrate your tools into their daily workflows, using their feedback to drive continuous improvements.
Contribute to AI Integration: Help lead the practical integration of LLMs and automation frameworks into our day-to-day engineering processes.

Required AI Engineer & Architect
The Role:
As AI Architect in the ACoE, you are the technical backbone of our internal agentic transformation. You will design and build the reference architectures, standards, and shared infrastructure that enable hundreds of AI agents to run reliably, safely, and at scale - across R&D, Sales, Customer Revenue, HR, Finance, and Marketing.
This is a hands-on, highly visible role. You will split your time between deep technical work (designing agent orchestration patterns, building cross-company automations, evaluating platforms) and enabling others (code reviews, technical mentorship of citizen developers, setting standards). You will report directly to the ACoE Lead and work closely with the CTO, BI, and Platform teams.
Key Responsibilities
Architecture & Standards:
Define and maintain our reference architectures for agent orchestration, tool permissions, memory models, inter-agent communication, and data boundaries
Establish technical standards for agentic development - prompt engineering patterns, evaluation harnesses, testing frameworks, and shared agent templates
Drive tooling standardization across in partnership with the CTO and CFO, and lead the annual vendor/platform review
Build & Enable:
Develop and maintain selected cross-company agentic solutions and automation workflows
Build and maintain the shared infrastructure: monitoring integrations, KPI dashboards, the agent registry, and the ACoE knowledge base
Conduct technical reviews and code reviews for agents before production deployment
Serve as technical SME for citizen developers across all business units - unblocking, guiding, and reviewing their work
Governance Support:
Define and implement the pre-deployment evaluation harness and model card standards
Support the AI Governance Officer (initially the ACoE Lead) with technical input on risk classification, incident response, and rollback planning
Contribute to quarterly ethics audits for high-risk agents
Innovation:
Track the rapidly evolving agentic AI ecosystem and bring relevant insights and tools back
Co-author external technical content (whitepapers, conference presentations) to establish our technical thought leadership.

MA?LYS is a fast-growing global body care brand, built on a proprietary e-commerce platform, deep consumer insights, and a relentless focus on performance. Millions of women worldwide use our products, and we are on a mission to become one of the most influential body care brands globally.
We operate at extreme velocity, with high standards and an obsession with results. We believe in challenging conventional thinking, making data-driven decisions, and moving quickly from idea to execution.
We are looking for a Head of AI to build and lead MA?LYS' AI transformation journey, serving as a rare opportunity for a highly strategic and deeply hands-on builder who thrives at the intersection of business, technology, and execution. In this role, you will have the ultimate playground to shape how our entire company operates, influence every major function, and create a lasting competitive advantage for a leading body care brand. Initially operating as an individual contributor partnering closely with the CEO and the Management Team. Over time, you will transition to build and lead a small, high-performing team as AI becomes an increasingly critical capability across our global e-commerce and retail operations.
To thrive in our high-pace environment, you must think like an owner, not a consultant, and be equally comfortable discussing macro business strategy with executives as well as writing code to solve a messy problem yourself. You are someone who embraces ambiguity, enjoys building from scratch, and is completely obsessed with execution. You possess the high emotional intelligence and empathy required to collaborate with non-technical stakeholders and build trust, yet you maintain the thick skin, resilience, and great sense of humor needed to handle direct communication and rapid structural pivots. Most importantly, you maintain an uncompromising commitment to quality and process improvement, ensuring that every automation or workflow you deploy actively drives our core business metrics forward without requiring hand-holding or constant reminders.
Your life at MA?LYS will look like…
* Define and lead the company's AI strategy and execution roadmap.
* Identify the highest-impact opportunities for AI across all business functions.
* Prioritize initiatives based on measurable business value, speed of implementation, and scalability.
* Design, build, deploy, and continuously improve AI-powered workflows, tools, automations, and agents.
* Translate business challenges into practical AI solutions that improve performance, efficiency, and decision-making.
* Develop production-ready applications and workflows using modern AI technologies, APIs, agents, and automation frameworks.
* Drive adoption and behavioral change across teams.
* Partner directly with business leaders to identify opportunities and implement solutions.
* Evaluate emerging technologies, models, vendors, and platforms.
* Establish governance, standards, architecture, and best practices for AI development.
* Define and track success metrics for every AI initiative, ensuring measurable impact on growth, productivity, speed, efficiency, or cost.
You will thrive in this role if you have…
* Strong technical foundation in Computer Science, Software Engineering, Data Science, or a related field.
* 5+ years of experience building technology, data, AI, automation, or software solutions in high-performance environments.
* Proven experience identifying business opportunities and translating them into deployed AI products, agents, automations, or workflows that drive measurable business impact.
* Hands-on experience working with modern generative AI technologies, LLMs, agent frameworks, APIs, embeddings, automation platforms, and production deployments.
* Strong proficiency in Python, SQL, APIs, and data-driven application development.
* Deep understanding of business operations, growth metrics, p

We are seeking a Senior AI Engineer to join our core product organization, where you will design, build, and scale next-generation AI systems powering real-world cybersecurity use cases across our diverse product portfolio (Posture, Detection, and CTI). This role focuses on developing production-grade systems leveraging LLMs, advanced machine learning, and agent-based architectures.
You will join a team within our Cyber R&D organization-leading the companys core product portfolio- while driving AI innovation and establishing engineering best practices across the domain. The team focuses on building and optimizing large-scale AI systems, including LLM-based solutions and advanced multi-agent workflows, working closely with data scientists and researchers to bring ideas into production.
Responsibilities
Design, build, and own end-to-end AI solutions- from data collection and preprocessing to model training, evaluation, and production deployment.
Optimize systems for performance, scalability, and reliability in production environments.
Collaborate closely with product, design, and engineering teams to identify and deliver AI-driven capabilities that address real customer needs.
Stay up to date with emerging AI/ML technologies, frameworks, and best practices, and apply them where they create real impact.
Work across the stack, contributing to backend systems and data pipelines that support large-scale AI applications.
Troubleshoot and resolve complex system issues, including performance bottlenecks, race conditions, and memory-related challenges.
Approach problems with a strong analytical mindset, delivering robust solutions while contributing to a high-performing, collaborative team environment.

We are seeking an experienced Generative AI Engineer to join our AI squad. This is a unique opportunity to wear multiple hats - serving as both a developer of cutting-edge GenAI solutions and an advisory expert helping organizations transform their AI capabilities. You'll build end-to-end GenAI projects from conception to production while staying at the forefront of this rapidly evolving field.
Key Responsibilities:
GenAI Development & Implementation:
End-to-End Development: Build GenAI solutions from POC through production deployment, handling all backend development responsibilities
Client Engagement: Participate in technical discussions with clients, gather requirements, and help translate business visions into feasible technical solutions through presentations and consultations
Backend Development: Design and implement production-grade microservices architectures for GenAI applications using Python
Cloud Implementation: Deploy and manage GenAI solutions across GCP, Azure, and AWS platforms, leveraging cloud-native AI services
Cross-functional Collaboration: Work closely with project managers, full-stack developers, and Power Automate teams to deliver complete solutions
System Evaluation: Assess and optimize production-grade GenAI systems for performance, scalability, and reliability
Continuous Learning & Innovation:
Technology Scouting: Continuously explore and evaluate new GenAI models, frameworks, and techniques as they emerge
Best Practices Development: Establish and refine methodologies for GenAI solution development and deployment

The Architect leads the design and implementation of scalable AI platforms and central services for AI, creating shared capabilities, tools, and frameworks that transform how our company builds, delivers, and operates products.
Beyond architecture, this role drives strategic, high-impact projects with powerful ROI that positively disrupt operations and elevate customer outcomes, improving efficiency, innovation, and product value across the company.
Strategic Objectives:
Accelerate AI Transformation across the organization by designing and operationalizing central AI services and a unified platform framework that powers key transformation initiatives, including Agentic Workflows.
Institutionalize AI Engineering and Governance Standards through common architecture, services, and enablement frameworks ensuring scalability, security, quality, and compliance.
Deliver measurable transformation outcomes through strategic, ROI-driven projects that reshape how our companys products are built and operated, directly benefiting customers and business performance.
Drive sustainable transformation at scale, balancing rapid innovation with operational excellence and long-term maintainability.
Key Responsibilities
Architect the AI Transformation Framework
Design and own the end-to-end architecture that enables the companys AI Transformation vision - spanning data, models, pipelines, APIs, and governance layers.
Define blueprints and integration standards to embed AI and automation throughout the SDLC, from ideation to delivery.
Build Generative AI Platforms and Central Services
Lead the design and implementation of the AI Enablement Platform and central AI services powering transformation initiatives such as Agentic Workflows and the Knowledge Hub.
Create scalable, secure, and modular AI components that can be leveraged across product lines and engineering domains.
Partner with infrastructure, platform, and security teams to operationalize LLM-based services, retrieval systems, and agentic automation flows.
Drive Strategic Transformation Projects
Lead cross-functional initiatives that deliver tangible operational and business impact - improving speed, quality, and cost-efficiency across the product organization.
Develop strong business cases and ROI frameworks to prioritize and communicate transformation value at the executive level.
Translate successful outcomes into reusable playbooks and AI cookbooks that scale across teams, roles, and product domains.
Technical Leadership and Enablement
Act as the senior technical authority and coach for AI transformation initiatives, guiding teams through architecture reviews, proofs of concept, and scale-up phases.
Mentor internal architects and tech leads to develop AI-native architectural competencies.

We are seeking an experienced and visionary ML Engineer to join our dynamic technology organization. The successful candidate will be a part of a team of talented AI Engineers, Building agentic AI solutions, driving innovation and delivering business value through advanced Generative AI solutions & machine learning techniques. This role requires a strategic thinker with hands-on expertise in both traditional and cutting-edge Gen AI and LLM methodologies and a passion for continuous learning and development.

Responsibilities
Build the solution: Own end-to-end technical delivery of agentic systems, from source-system integration through agent design, development, evaluation, and production deployment.
Integrate AI systems with our source systems (Salesforce, Databricks, Splunk, internal APIs, business applications). Handle agent harness and orchestration.
Handle the operational handover to the business function and any necessary support transition.
Collaborate across teams: Partner closely with data engineering, platform, security, and business teams to align on requirements, dependencies, and integration points.
Engage stakeholders: Gather requirements directly from business functions, communicate technical trade-offs clearly, and keep stakeholders informed on progress, risks, and timelines.
Uphold quality and reliability: Establish and maintain best practices for code quality, testing, evaluation, monitoring, and observability of deployed AI systems.
Contribute to the team's technical growth through knowledge-sharing and help shape engineering standards and reusable patterns.
Stay current: Continuously evaluate emerging Gen AI, LLM, and agentic frameworks, and recommend tools and approaches that improve delivery speed and solution quality.

we are looking for a Data AI Engineer.
Join our global Data team, which partners closely with Product, Engineering, and Business stakeholders to power data-driven decision making and AI-driven products across . The team operates in a fast-paced, high-growth environment, building AI solutions, data foundations, and analytical frameworks that directly influence product strategy and customer outcomes.
What youll do
Design and build LLM-powered systems that directly improve product capabilities and customer experience - enabling Product, Engineering, and Business teams to make faster, smarter, data-driven decisions at scale
Evaluate and quantify the business impact of AI initiatives through rigorous experimentation, benchmarking, and model evaluation to continuously optimize LLM performance
Continuously monitor, refine, and evolve AI models and solutions - iterating on prompt engineering and deployment practices to keep pace with rapidly advancing capabilities and shifting business needs.
Leverage AI-assisted development tools (e.g., Cursor, Claude Code) to accelerate delivery speed and engineering velocity across the team
Analyze large-scale datasets to surface strategic insights, define and track critical KPIs, and translate analytical findings into actionable product and business recommendations.