דרושים » תוכנה » Customer Program Manager - Generative AI

As the R&D Technical Project Manager you will lead large-scale, multidisciplinary programs developing Neural Network Processor (NPU) and AI IP products.
You will lead cross-functional engineering teams (30+ engineers) across architecture, algorithms, VLSI, embedded software, SW tools, and systems, ensuring seamless execution from Product Requirements Document (PRD) to production-ready delivery for leading SoC makers and OEM customers.
You will also act as the primary interface between customers, product team , and internal R&D teams , balancing technical leadership, strategic execution, and organizational excellence in a global, multi-site environment.
Responsibilities
Be accountable for successful planning and delivery, in quality, on time under budget, of all R&D programs & products in the AI Division, covering architecture, algorithms, hardware IP, embedded software, SW tools, and integration tasks.
Accountable for the definition and deployment of the AI Division Program development processes.
Program Planning and Execution
Own end-to-end planning and delivery for complex AI processor IP programs that include hardware design, embedded SW, and SW development tools.
Build and manage integrated schedules across RTL, verification, firmware, drivers, toolchain, and documentation.
Drive execution across concepts, design, verification, bring-up, and customer release phases.
Manage program POR, program priorities, and change control process.
Track dependencies between IP architecture, firmware readiness, SDK/toolchain availability, and customer enablement deliverables.
Define and manage program KPIs: schedule, quality metrics, and customer satisfaction.
Cross-Functional Leadership
Lead multi-disciplinary engineering teams: HW design, verification, modeling, firmware, SDK/toolchain, and system validation.
Collaborate closely with product management, system architects, and customer engineering to align technical priorities and milestones.
Coordinate with silicon partners and customers to support IP integration and bring-up.
Lead multi-site coordination, fostering collaboration among teams located across various global R&D centers.
Cultivate a high-performing R&D culture emphasizing technical innovation, accountability, and cross-functional synergy.
Software and Toolchain Integration
Ensure alignment between hardware deliverables and the corresponding software development environment.
Oversee development and release of software tools such as SDKs, compilers, profilers, debuggers, simulators, and evaluation platforms.

This role is ideal for experienced backend engineers (ideally with strong Python skills) looking to transition into program leadership.You must thrive in a fast-paced environment and bring a proven track record of designing, building, and operating AI agents or agentic workflows.
We are at a pivotal point in our journey, transforming how we deliver product integrations-the core of our platform-by shifting from manual engineering to AI-first workflows powered by agents and agentic pipelines.
As a Senior Technical Program Manager, you will lead this transformation. You will collaborate closely with Customers, Partners, Product, and Engineering to scope and design integrations with IT and security tools. Simultaneously, you will redefine the entire integration lifecycle-using AI to automate how customer requests are analyzed, connector designs are created, and software is delivered from early access through full launch.
Your Impact
Lead AI Workflow Transformation: Drive the evolution of key business and engineering workflows from manual execution to AI-first, agent-driven processes.
Design & Scale Agentic Pipelines: Build, deploy, and continuously optimize multi-agent workflows that automate the lifecycle of integration requests-from intake and API requirement analysis to automated design generation, code reviews, and validation.
Drive Technical Integration Scoping: Work closely with Customers, External Partners, Business Development, Product, and Security Architects to scope use cases and create technical design requirements for third-party IT and security integrations.
Enhance Engineering Productivity: Improve developer throughput and software quality by integrating AI-powered tools (e.g., GitHub Copilot, OpenAI APIs) and agentic knowledge systems into the daily engineering lifecycle.
End-to-End Program Ownership: Support cross-functional teams throughout the full software development lifecycle of integrations, establishing scalable operational engineering processes to transition projects seamlessly from early access through full launch.
Cross-Functional Alignment: Partner with cross-functional peers to align solutions, resolve conflicts, clear operational bottlenecks, and drive complex technical issues to resolution.

This role is ideal for experienced backend engineers (ideally with strong Python skills) looking to transition into program leadership.You must thrive in a fast-paced environment and bring a proven track record of designing, building, and operating AI agents or agentic workflows.
We are at a pivotal point in our journey, transforming how we deliver product integrations-the core of our platform-by shifting from manual engineering to AI-first workflows powered by agents and agentic pipelines.
As a Senior Technical Program Manager, you will lead this transformation. You will collaborate closely with Customers, Partners, Product, and Engineering to scope and design integrations with IT and security tools. Simultaneously, you will redefine the entire integration lifecycle-using AI to automate how customer requests are analyzed, connector designs are created, and software is delivered from early access through full launch.
Your Impact
Lead AI Workflow Transformation: Drive the evolution of key business and engineering workflows from manual execution to AI-first, agent-driven processes.
Design & Scale Agentic Pipelines: Build, deploy, and continuously optimize multi-agent workflows that automate the lifecycle of integration requests-from intake and API requirement analysis to automated design generation, code reviews, and validation.
Drive Technical Integration Scoping: Work closely with Customers, External Partners, Business Development, Product, and Security Architects to scope use cases and create technical design requirements for third-party IT and security integrations.
Enhance Engineering Productivity: Improve developer throughput and software quality by integrating AI-powered tools (e.g., GitHub Copilot, OpenAI APIs) and agentic knowledge systems into the daily engineering lifecycle.
End-to-End Program Ownership: Support cross-functional teams throughout the full software development lifecycle of integrations, establishing scalable operational engineering processes to transition projects seamlessly from early access through full launch.
Cross-Functional Alignment: Partner with cross-functional peers to align solutions, resolve conflicts, clear operational bottlenecks, and drive complex technical issues to resolution.

We are looking for an experienced, fearless, battle tested Technical Program Manager to drive cross organization execution of technical programs. The successful candidate will thrive in a fast-paced environment where energy, drive, and a collaborative approach are key to success. If you remain completely calm when a project inevitably changes direction at supersonic speed and You are a bold, tenacious driver who can walk into a room of resistant stakeholders, politely dismantle the chaos and build a scalable framework from scratch you belong with us.
Your Impact
Lead and orchestrate enterprise-wide deployment of highly complex and ambiguous programs, focusing heavily on core platform capabilities, architectural dependencies, and shared services.
Ensure predictable, on-time execution of strategic programs spanning multiple R&D groups and external stakeholders. Build the governance mechanisms, escalation paths, and portfolio-level visibility needed for effective cross-group delivery.
Partner with multiple Product and Engineering stakeholders to identify, map, and manage complex cross-platform dependencies. Drive effective prioritization and maintain clear, actionable team backlogs.
Design, implement, and optimize end-to-end operational processes to eliminate friction, scale engineering efficiency, and establish best-in-class release lifecycles, metrics, and quality standards.
Own the overarching communication strategy for your program space. Author and deliver transparent, insightful, and concise status reporting, tailored appropriately for engineering teams up to executive-level stakeholders.
Cultivate a collaborative work environment by proactively driving efforts to resolve key project conflicts, establishing clear resolution paths, and alignment across disparate teams.
Understand the complex systems within your program space, including their limitations, scaling factors, boundary conditions, and the underlying reasoning behind major architectural decisions.

We are looking for an experienced, fearless, battle tested Technical Program Manager to drive cross organization execution of technical programs. The successful candidate will thrive in a fast-paced environment where energy, drive, and a collaborative approach are key to success. If you remain completely calm when a project inevitably changes direction at supersonic speed and You are a bold, tenacious driver who can walk into a room of resistant stakeholders, politely dismantle the chaos and build a scalable framework from scratch you belong with us.
Your Impact
Lead and orchestrate enterprise-wide deployment of highly complex and ambiguous programs, focusing heavily on core platform capabilities, architectural dependencies, and shared services.
Ensure predictable, on-time execution of strategic programs spanning multiple R&D groups and external stakeholders. Build the governance mechanisms, escalation paths, and portfolio-level visibility needed for effective cross-group delivery.
Partner with multiple Product and Engineering stakeholders to identify, map, and manage complex cross-platform dependencies. Drive effective prioritization and maintain clear, actionable team backlogs.
Design, implement, and optimize end-to-end operational processes to eliminate friction, scale engineering efficiency, and establish best-in-class release lifecycles, metrics, and quality standards.
Own the overarching communication strategy for your program space. Author and deliver transparent, insightful, and concise status reporting, tailored appropriately for engineering teams up to executive-level stakeholders.
Cultivate a collaborative work environment by proactively driving efforts to resolve key project conflicts, establishing clear resolution paths, and alignment across disparate teams.
Understand the complex systems within your program space, including their limitations, scaling factors, boundary conditions, and the underlying reasoning behind major architectural decisions.

we are seeking an experienced and strategic Vice President of Program & Release Management to lead the end-to-end lifecycle of complex programs and software releases across our networking portfolio. This executive will drive cross-functional execution across Product, Engineering, and Quality to ensure high-quality delivery to global customers and partners.
The VP will play a critical leadership role in the R&D management team, scaling program and release governance in a fast-growing, globally distributed environment. This includes orchestrating large-scale software releases and aligning platform evolution with customer commitments.
Key Responsibilities:
Strategic Program Leadership
Lead large-scale programs spanning a 300+ engineering organization across multiple products, platforms, and technologies.
Translate business and product strategy into executable multi-quarter roadmaps.
Define development processes to support scale and quality.
Establish metrics and reporting frameworks to provide transparency and risk insights to the team.
Release Management & Execution
Own the release lifecycle from planning through all execution phases to customer go-to-market readiness.
Ensure structured coordination of software and hardware releases across Engineering, QA, and delivery teams.
Integrate AI-based tooling and analytics (release forecasting, risk detection, automation, quarter planning readiness, customer trends) to drive release excellence.
Cross-Functional Management
Partner with Product, Engineering, and Customer Support to align priorities and remove blockers.
Manage dependencies and trade-offs across diverse stakeholder groups.
Team Leadership
Build, mentor, and scale a high-performing Program & Release Management organization.
Promote a culture of continuous improvement and innovation.

We are looking for a strategic and execution-oriented Program Manager to join the CTO Office and drive high-impact cross-functional initiatives across our R&D organization.
In this role, you will partner closely with the CTO and R&D leadership to translate strategic priorities into actionable execution plans, drive alignment across Engineering, Platform, DevOps, and Product teams, and ensure critical initiatives are delivered successfully. You will play a key role in improving visibility, communication, and operational excellence across the organization while helping scale our engineering operations.
This position is a temporary replacement for Maternity leave.
Program Manager - CTO Office (Maternity Leave Replacement)
What am I going to do?
Lead end-to-end execution of strategic R&D programs, translating leadership vision into clear roadmaps, milestones, and execution plans.
Drive alignment and collaboration across Engineering, Product, Platform, DevOps, Data Science, and other cross-functional teams to ensure organizational goals are achieved.
Identify, manage, and mitigate cross-team dependencies, risks, and execution blockers across multiple technical initiatives.
Partner closely with the CTO and senior engineering leadership, providing visibility into program progress, key metrics, risks, and strategic insights to support decision-making.
Improve operational excellence by enforcing and managing our scalable program management processes, reporting frameworks, KPIs, and governance across R&D.
Optimize resource planning and prioritization across strategic initiatives while balancing long-term objectives with day-to-day execution.
Own internal R&D communication initiatives, including the R&D Newsletter, to increase visibility, knowledge sharing, and engagement across the engineering organization.

we are transforming maritime operations through AI-powered situational awareness and decision-making. Trusted by global shipping leaders, our platform improves safety, efficiency, and performance across fleets worldwide.
We are a team of builders, operators, and domain experts working on real-world systems deployed at global scale. We move fast, take ownership, and operate with high accountability.
About the role
We are looking for a Tech Delivery Manager to help drive execution across multiple R&D teams and initiatives.
This role is responsible for ensuring that R&D work moves from planning to release smoothly, predictably, and with high quality. The role focuses on delivery coordination, risk management, execution visibility, tracking, and predictable execution across teams.
You will work closely with engineering leadership and other key stakeholders to maintain alignment around plans, timelines, dependencies, and execution risks.
The ideal candidate combines strong operational discipline with a solid understanding of how technical organizations build and deliver software.
What youll do
Track execution across multiple R&D teams and workstreams
Coordinate cross-team dependencies and execution alignment
Maintain clear visibility into plans, timelines, blockers, and risks
Follow up on commitments and help teams stay aligned around execution goals
Surface risks, bottlenecks, and escalation points early
Help maintain accurate and consistent plan vs actual tracking
Drive delivery predictability and execution consistency across teams
Reduce coordination and tracking overhead from engineering leadership.

Required Program Management Manager
Israel - Raanana
We dont limit our challenges. We challenge our limits. Always. Were ambitious. Were game changers. And we play to win. We set the highest standards and execute beyond them. And if youre like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, whats the role all about?
Cross CX Program Management is central to how our CXone platform unifies dozens of products and acquisitions into one seamless customer experience. Our Program Managers, based across our global organization, are the ones who turn that ambition into structured, delivered work.
As Manager, you will lead this global group of Program Managers and own the day-to-day management of the projects they run - making sure the right things are on track, addressed on time, and managed to a high standard, everywhere they operate.
This is an operational management role: you are responsible for ensuring that projects - particularly those that are high-impact, high-risk, or business-critical - are managed in line with the program methodology and strategic direction set.
In addition, the group is responsible for managing R&D tools and driving changes to existing R&D processes.
How will you make an impact?
Manage the day-to-day - oversee your group's portfolio of programs and projects, making sure execution stays on track and issues are surfaced and addressed on time.
Lead and develop your people - manage, coach, and grow the Program Managers in your group, including performance management and career development.
Ensure consistent execution - hold a high, consistent bar for how programs are run and reported on across the group.
Manage R&D processes and tooling - own this additional area of responsibility, making sure the tools and processes R&D relies on are well managed and continuously improved.
Partner across the organization - work closely with Product, Engineering, and other stakeholders to keep programs moving and unblock issues as they arise.

Required Manager, Program Management
Israel - Raanana
We dont limit our challenges. We challenge our limits. Always. Were ambitious. Were game changers. And we play to win. We set the highest standards and execute beyond them. And if youre like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, whats the role all about?
Cross CX Program Management is central to how our CXone platform unifies dozens of products and acquisitions into one seamless customer experience. Our Program Managers, based across our global organization, are the ones who turn that ambition into structured, delivered work.
As Manager, you will lead this global group of Program Managers and own the day-to-day management of the projects they run - making sure the right things are on track, addressed on time, and managed to a high standard, everywhere they operate.
This is an operational management role: you are responsible for ensuring that projects - particularly those that are high-impact, high-risk, or business-critical - are managed in line with the program methodology and strategic direction set.
In addition, the group is responsible for managing R&D tools and driving changes to existing R&D processes.
How will you make an impact?
Manage the day-to-day - oversee your group's portfolio of programs and projects, making sure execution stays on track and issues are surfaced and addressed on time.
Lead and develop your people - manage, coach, and grow the Program Managers in your group, including performance management and career development.
Ensure consistent execution - hold a high, consistent bar for how programs are run and reported on across the group.
Manage R&D processes and tooling - own this additional area of responsibility, making sure the tools and processes R&D relies on are well managed and continuously improved.
Partner across the organization - work closely with Product, Engineering, and other stakeholders to keep programs moving and unblock issues as they arise.