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Required Senior Backend Engineer - AI Framework (Python)
As a Senior Backend Engineer on our AI Framework team, you will build the foundational platform that enables the entire organization to design, evaluate, deploy, and operate AI agents at scale. This is a new, high-impact team responsible for creating the frameworks, tools, and guardrails that power our agentic ecosystem.
Youll work deeply in the agentic space, designing systems for orchestration, evaluation, observability, and safety. The platforms you build will be used by multiple teams across, making your impact immediate and company-wide.
Youll Own:
Agentic Framework Architecture: Designing and building our internal agentic framework, leveraging and integrating industry-standard tools such as LangChain, LangSmith, ADK, and similar ecosystems.
Evaluation and Quality Systems: Building evaluation frameworks and workflows for AI agents, including offline and online evaluations, quality metrics, regression detection, and experimentation infrastructure.
Observability, Monitoring, and Guardrails: Providing the organization with robust observability capabilities for AI agents, including tracing, logging, monitoring, cost tracking, and safety guardrails to ensure reliable and responsible usage.
Developer Enablement Platforms: Creating APIs, SDKs, and abstractions that enable product teams to easily build, test, and operate agents while adhering to platform standards.
Cross-Language Integrations: Designing integrations and tooling across Python and Java to enable seamless adoption of the AI framework within our broader backend ecosystem.
Agent Runtime and Execution Engine: Building the runtime responsible for orchestrating agent execution, managing tool calls, maintaining state and memory, and ensuring reliable execution across distributed systems.
Youll Solve:
Agent Lifecycle and Orchestration Complexity: Managing agent execution, tool usage, memory, workflows, and failure modes in production-grade systems.
AI System Reliability at Scale: Ensuring agents remain observable, debuggable, and safe as usage scales across teams and products.
Evaluation and Drift Challenges: Detecting quality regressions, model behavior changes, and unintended agent behaviors through robust evaluation and monitoring systems.
Platform Adoption Friction: Balancing flexibility with guardrails so teams can innovate quickly without compromising reliability, security, or cost controls.
Youll Impact:
Company-Wide AI Enablement: Empowering every engineering team to build agent-based solutions faster, with higher quality and confidence.
Foundational AI Infrastructure: Establishing the core frameworks, evaluations, and observability standards that all AI agents will rely on.
AI Safety and Quality Bar: Raising the bar for how AI systems are evaluated, monitored, and governed across the company.

Required Senior AI Platform Engineer - Sovereign AI Engineering
The Dream Job
It starts with you - an engineer driven to build the agentic AI platform that turns LLMs into reliable, production-grade capabilities. You care about clean APIs, well-defined service boundaries, and systems that teams can build on with confidence. We are AI-first across the board - every team builds and operates agents. You'll architect and ship the platform that makes this possible: agent orchestration frameworks, LLM gateways, evaluation pipelines, tool-calling infrastructure, and retrieval systems. Without this platform, agents don't ship - you own the layer that turns AI research into Sovereign AI products, deployed across cloud and on-prem environments.
If you want to make a meaningful impact, join our mission and build the agentic AI platform that drives Sovereign AI products - this role is for you.
Responsibilities
Design and build agentic systems - single and multi-agent workflows with planning, memory, context engineering, and tool use - for both internal automation and product-facing autonomous capabilities operating over long time horizons.
Build and operate the AI platform layer - LLM gateways, prompt management, structured output handling, tool-calling infrastructure, and cost/latency optimization - deployed on Kubernetes, consumed by every team for their agentic work.
Own the agent framework layer - orchestration primitives, execution environments, state management, and sandboxed tool execution - giving every team the building blocks to create and operate their own agents.
Build evaluation infrastructure that gives teams confidence in agent behavior - automated LLM and agent evals for quality, correctness, safety, latency, cost, and regressions, including human-in-the-loop oversight for mission-critical workflows.
Productionize and harden backend services (APIs, gRPC, async workers) that integrate LLMs - with proper error handling, retries, circuit breakers, and high-availability patterns.
Own RAG pipelines and retrieval systems - indexing, chunking, embedding, vector database management, filtering, and relevance tuning for production retrieval.
Optimize performance and cost across the AI stack - model routing, caching, batching, and inference cost management.
Ship shared tooling - libraries, SDKs, agent templates, and documentation - while working closely with ML Platform, Data Platform, DevOps, and other teams across the Applied AI Engineering group. Own architecture, documentation, and operations end-to-end.

we are looking for a Staff AI Engineer, Innovation.
As a Staff AI Engineer in global CTO group, you will play a central role in building the next generation of AI-powered security capabilities across product portfolio. This role is focused on rapid prototyping, experimentation, and innovation, turning emerging ideas into working product features that can scale across multiple products and technology stacks.
You will design and build AI-driven systems end-to-end, from agent-based workflows and model integrations to backend services, data pipelines, and product-facing capabilities. You will work closely with product, engineering, and research teams across the company to explore new use cases, validate ideas quickly, and bring impactful AI features into production.
This role is ideal for an experienced AI engineer who enjoys moving fast, working across boundaries, and building real production systems, not just experiments. Your work will directly influence how AI is embedded across platforms and how customers experience secure AI at enterprise scale.

We are seeking a Senior Backend Engineer with deep backend engineering expertise and proficiency in one or more major programming languages (e.g., Python, Java, Go, Rust, or Kotlin), along with a strong understanding of AI models and agents. As a core member of our AI Engineering team, you will collaborate with data scientists, ML engineers, and product managers to build scalable, production-ready infrastructure and APIs that power intelligent systems.

What you'll be doing:
As a Senior Backend Engineer in the AI Engineering team, you will:
Build and maintain reliable, scalable backend services to support AI agent execution and orchestration.
Develop AI agent systems for complex operational workflows using LangChain, LangGraph, LiteLLM, and Langfuse.
Orchestrate a hybrid model stack that includes OpenAI and Google Gemini alongside self-hosted and fine-tuned LLMs like Gemma and Llama.
Build and maintain integrations with clinical systems (FHIR, EMR).
Drive observability and reliability using OpenTelemetry, Datadog, and Langfuse.
Design APIs (GraphQL, REST), background workers, and event-driven systems that interface with AI inference engines and agent runtimes.
Collaborate with Data Science, ML, and engineering teams to deploy AI features and improve the performance, scalability, and reliability of backend systems.
Participate in code reviews, knowledge sharing, and mentoring to elevate the teams technical capabilities.

Were looking for a hands-on AI Engineer
to build and own the agentic workflows at the heart of our security intelligence engine. This is a
backend-focused engineering role
: youll design, build, and maintain the autonomous systems that execute security workflows end-to-end - taking capabilities from research prototype to scalable, production-grade infrastructure.
Youll be working at the edge of applied AI, turning LLMs and agentic frameworks into reliable, observable systems that operate in real customer environments.
What Youll Build:
Agentic Workflows (Core Focus): Design and maintain the orchestration backbone for multi-step, autonomous agents that investigate, reason about, and act on complex security operations.
Internal AI Infrastructure: Contribute to a shared platform for models, data pipelines, training, evaluation, and observability that the whole AI team builds on.
Responsibilities:
Build and maintain the agentic workflow engine - orchestration, tool use, state management, retries, and evaluation - that powers our AI-driven security features.
Develop the backend services and APIs that deploy AI capabilities safely and at scale.
Collaborate with AI Researchers to translate findings into production-grade autonomous workflows.
Own reliability, observability, and performance of the agentic systems in production.

We're looking for a hands-on Senior AI Engineer to provide technical leadership within our Generative AI team.
This role is designed for engineers who enjoy combining deep hands-on development with technical leadership. You'll drive technical decisions, shape solution architecture, mentor engineers, and help define engineering best practices while remaining actively involved in designing and building production-grade AI solutions.
Working closely with customers and multidisciplinary teams, you'll help transform complex business challenges into scalable AI systems that deliver measurable business value.
What You'll Do:
Lead the technical design and delivery of end-to-end GenAI solutions, from architecture through production deployment.
Design, build and maintain production-grade AI applications and backend services using Python.
Develop LLM-powered solutions, including retrieval-based architectures, AI agents and orchestration workflows.
Drive architecture decisions for prompt engineering, retrieval pipelines and model evaluation.
Translate business requirements into scalable AI architectures and technical solutions.
Provide technical leadership through design reviews, code reviews and engineering mentorship.
Contribute to engineering standards, best practices and technical excellence across projects.
Evaluate emerging AI models, frameworks and technologies, incorporating them into production solutions where appropriate.

We are looking for engineers who are excited about building real-world AI systems in production, not just experimenting with models, but designing scalable applications, integrating intelligent agents into complex products, and solving challenging engineering problems with direct customer impact.
Key Responsibilities
Design, develop, and maintain AI-powered applications, agents, and backend systems
Build intelligent workflows and agentic systems integrated into our company networking and security products
Develop scalable APIs, services, and infrastructure supporting GenAI applications in production
Integrate LLMs, RAG pipelines, vector databases, and orchestration frameworks into robust production systems
Collaborate closely with AI researchers, software engineers, infrastructure teams, and product groups to deliver end-to-end AI solutions
Improve scalability, reliability, observability, and operational excellence of AI systems
Explore and adopt modern AI engineering methodologies, frameworks, and tooling
Participate in architectural and technical decisions shaping the future of AI across our company products.

we are looking for a Senior II Software Engineer to join the CX Platform team, the foundational engineering team powering entire Customer Experience group. This is a high-impact, hands-on role at the intersection of backend engineering, AI infrastructure, and customer-facing product.

You'll work across the full platform stack (backend services, data pipelines, security, cost, and scale) with a meaningful and growing focus on AI infrastructure. We own the agentic platform for the entire Product Offering group: from building the LLM infrastructure and agentic workflows to ensuring they're reliable, observable, and safe in production.
What you'll be doing:

Own AI infrastructure for the Product Offering group. Design, build, and evolve the shared AI platform (agentic workflows, LLM integrations, observability, and guardrails) that CX product teams build on.
Ship agentic features end to end. Lead development of AI-driven capabilities using LangChain, LangFuse, and AWS Bedrock, from architecture through production deployment and monitoring.
Drive platform architecture. Set the technical direction for the CX backend (services, data pipelines, API patterns) with an eye for scalability, reliability, and developer experience.
Own core data foundations. Design resilient data-access patterns across Snowflake, Elasticsearch, Kafka, Redis, and MySQL; keep pipelines fast, fresh, and reliable.
Mentor and elevate. Help engineers across the CX group grow in backend craft, AI engineering, and system design thinking.
Collaborate cross-functionally. Work with product, design, and customer-facing teams to turn ambiguous problems into well-scoped, high-quality solutions.

We are seeking a Senior AI Engineer to join our AI team. This is a greenfield opportunity to shape how we build and deploy intelligent systems at Aura, designing LLM powered agents, building production AI infrastructure, and embedding agentic workflows into the engineering culture. The ideal candidate is a builder at heart: someone who ships fast, operates with urgency, and sees AI not just as a tool but as a platform for rethinking how software gets built.
What you'll be doing:
Build Autonomous Agents: Design and develop autonomous agents that accelerate Aura's engineering lifecycle - from AI powered grooming, to coding, testing and shipping to production. Reduce cycle time end to end.
Tackle complex engineering challenges: Contribute to the evolution of our AI capabilities. Build full-stack products and platforms that teams rely on for decision making.
Scale AI-Powered Operations: Build and scale AI driven tooling that reduces production downtime and cuts developer overhead in incident research and response.
Production AI Ownership: Own the full lifecycle of AI features - from prototype to production deployment, monitoring, and continuous iteration.
Evaluate \\& Improve: Build evaluation pipelines, observability tooling, and feedback loops to measure and improve AI system quality in production.
Cross-Functional Collaboration: Partner with Data Scientists, Product, and Engineering teams to identify high-value AI use cases and ship them end to end.

We're looking for an AI Engineer who is equal parts builder, enabler, and visionary.
This is a rare opportunity to join a small, elite team at the ground floor and have outsized impact on how AI is designed, built, and shipped across a globally recognized cybersecurity platform.
If you thrive at the intersection of cutting-edge AI research and real-world production systems and you want your fingerprints on something that matters - read on.
Why Join Us?
Greenfield opportunity - you're not joining a mature team with fixed patterns, you're helping define them.
Real impact at scale - your work will influence products used by thousands of organizations worldwide.
A team of great people - small, senior, and genuinely collaborative.
Freedom to innovate - we encourage bold ideas, fast experiments, and honest feedback.
our company's AI moment - AI is a company-wide strategic priority, and this group is at the center of it.
*we are an equal opportunity employer committed to diversity and inclusion.
Key Responsibilities
What You'll Do:
Build AI infrastructure - Design and develop the foundational tools, frameworks, and pipelines that power the group's AI capabilities, with a focus on LLMs and Generative AI.
Enable AI across the team - Act as the group's AI enablement engine: establish best practices, create internal tooling, and uplift teammates to work effectively with AI systems.
Own AI agents & agentic workflows - Design, implement, and iterate on autonomous agents and multi-step AI pipelines integrated with a variety of tools and environments.
Bring AI to production - Take models and capabilities from prototype to production-grade systems - reliable, scalable, and observable.
Shape the big picture - Contribute to the group's AI strategy, not just its execution. We want someone who asks "why" before diving into "how."
Stay ahead of the curve - Continuously research and evaluate emerging AI techniques, models, and tools - and bring what's relevant back to the team.
Collaborate and communicate - Write clearly. Think clearly. Work closely with researchers, engineers, and product stakeholders to align on goals and drive outcomes.