We're looking for our first dedicated Product Data Analyst to join our BI & Analytics team - a unique opportunity to own the product analytics function.
In this high-impact role, youll partner closely with Product leadership to spearhead product analytics end-to-end - from defining KPIs and scoping analyses to delivering insights, dashboards, and strategic recommendations that drive product growth, customer adoption, and measurable business impact.
Responsibilities:
Own product analytics across the user journey, including signup, activation, onboarding, adoption, retention, expansion, and churn.
Proactively identify product growth opportunities, adoption gaps, and customer journey friction points through deep analysis of product usage, funnels, and customer behavior.
Guide Product teams on resource allocation by identifying which products or initiatives should be scaled, optimized, deprioritized, or discontinued.
Analyze customer segments, usage patterns, conversion trends, retention impact, and PLG vs. SLG behavior to identify expansion opportunities and support product pricing strategy
Measure how feature launches, roadmap initiatives, experiments, and product changes influence customer behavior and key product/business metrics.
Partner with Product leadership to define and maintain product KPIs, metric definitions, event tracking requirements, and analytics documentation.
Build dashboards, recurring reports, and executive-ready analyses that provide visibility into product performance, segment health, and business impact.
Translate complex analyses into clear insights and actionable recommendations for Product, GTM, Finance, and executive stakeholders.