דרושים » תוכנה » Senior AI Analyst (Support Agent)- Cortex

We are seeking a Senior AI Engineer to join our core product organization, where you will design, build, and scale next-generation AI systems powering real-world cybersecurity use cases across our diverse product portfolio (Posture, Detection, and CTI). This role focuses on developing production-grade systems leveraging LLMs, advanced machine learning, and agent-based architectures.
You will join a team within our Cyber R&D organization-leading the companys core product portfolio- while driving AI innovation and establishing engineering best practices across the domain. The team focuses on building and optimizing large-scale AI systems, including LLM-based solutions and advanced multi-agent workflows, working closely with data scientists and researchers to bring ideas into production.
Responsibilities
Design, build, and own end-to-end AI solutions- from data collection and preprocessing to model training, evaluation, and production deployment.
Optimize systems for performance, scalability, and reliability in production environments.
Collaborate closely with product, design, and engineering teams to identify and deliver AI-driven capabilities that address real customer needs.
Stay up to date with emerging AI/ML technologies, frameworks, and best practices, and apply them where they create real impact.
Work across the stack, contributing to backend systems and data pipelines that support large-scale AI applications.
Troubleshoot and resolve complex system issues, including performance bottlenecks, race conditions, and memory-related challenges.
Approach problems with a strong analytical mindset, delivering robust solutions while contributing to a high-performing, collaborative team environment.

You will manage the AI Platform Engineer(s), set the technical standards for the AI Power User group's citizen development program, and serve as the connective tissue between business leadership, platform owners, and development teams. You will shape the multi-year AI architecture roadmap while also rolling up your sleeves to conduct architecture reviews, resolve blockers, and move use cases from concept to production. This is a role for someone who can think big and execute - and who understands that in an enterprise context, the quality of your governance is inseparable from the quality of your architecture.
What You'll Own
Strategy & Architecture
Define and own the enterprise AI integration strategy - identifying opportunities to embed intelligent automation, agentic workflows, predictive analytics, and generative AI capabilities across our core platforms
Develop and maintain reference architectures, design patterns, and the AI architecture decision log that governs how AI models connect to enterprise systems and what they are permitted to do
Consult on enterprise system architecture and implement best practices for the Enterprise Business Systems team to leverage in their day-to-day execution.
Lead Proof-of-Concept initiatives for new AI tools and platform-native AI features, evaluating them against build-vs-buy criteria before recommending adoption
Partner with business stakeholders to translate operational pain points into AI use cases with clear ROI framing and sequencing criteria
Contribute to our enterprise data strategy, ensuring AI initiatives are supported by clean, accessible, and well-governed data pipelines
Integration Architecture & Delivery

Design and own the Workato eMCP layer - the MCP governance model, persona-scoped token framework, workspace isolation strategy, and the single sanctioned action surface through which all AI agents write back to enterprise systems
Define integration patterns and standards for AI model connectivity (Claude, ChatGPT) to Salesforce, NetSuite, HiBob, and Jira - specifying what agents can read, what they can write, through which surfaces, and with what confirmation and audit requirements

Were looking for a hands-on Agentic AI Engineer to build practical, high-impact AI solutions that transform how our teams operate.
This is not a research role. Youll design and ship real AI systems that improve workflows across Sales, Marketing, HR, and Operations - building custom solutions where off-the-shelf tools fall short.
If you enjoy turning messy business problems into production-ready AI systems using LLMs,SLMs, agents, and smart data pipelines - this role is for you.
Responsibilities:
Partner directly with business teams to identify automation and optimization opportunities
Design and implement agent-based AI workflows to automate internal processes end-to-end
Design and build LLM-powered tools (agents, workflows, copilots) using frameworks like LangGraph / LangChain
Develop RAG pipelines, integrate multiple data sources, and build intelligent automation flows
Deep-dive into company data - validate quality, uncover gaps, and ensure AI solutions are built on solid foundations
Take solutions from idea → prototype → production
Governance, Reliability & Security
Ensure AI workflows comply with security, privacy, and compliance requirements
Implement guardrails, approvals, logging, and human-in-the-loop mechanisms where needed
Monitor AI performance, errors, hallucinations, and drift
Collaboration & Enablement:
Partner with business owners to identify automation opportunities
Translate business requirements into AI-driven solutions
Document AI flows, decision logic, and operational runbooks
Educate internal teams on AI capabilities and limitations.

MA?LYS is a fast-growing global body care brand, built on a proprietary e-commerce platform, deep consumer insights, and a relentless focus on performance. Millions of women worldwide use our products, and we are on a mission to become one of the most influential body care brands globally.
We operate at extreme velocity, with high standards and an obsession with results. We believe in challenging conventional thinking, making data-driven decisions, and moving quickly from idea to execution.
We are looking for a Head of AI to build and lead MA?LYS' AI transformation journey, serving as a rare opportunity for a highly strategic and deeply hands-on builder who thrives at the intersection of business, technology, and execution. In this role, you will have the ultimate playground to shape how our entire company operates, influence every major function, and create a lasting competitive advantage for a leading body care brand. Initially operating as an individual contributor partnering closely with the CEO and the Management Team. Over time, you will transition to build and lead a small, high-performing team as AI becomes an increasingly critical capability across our global e-commerce and retail operations.
To thrive in our high-pace environment, you must think like an owner, not a consultant, and be equally comfortable discussing macro business strategy with executives as well as writing code to solve a messy problem yourself. You are someone who embraces ambiguity, enjoys building from scratch, and is completely obsessed with execution. You possess the high emotional intelligence and empathy required to collaborate with non-technical stakeholders and build trust, yet you maintain the thick skin, resilience, and great sense of humor needed to handle direct communication and rapid structural pivots. Most importantly, you maintain an uncompromising commitment to quality and process improvement, ensuring that every automation or workflow you deploy actively drives our core business metrics forward without requiring hand-holding or constant reminders.
Your life at MA?LYS will look like…
* Define and lead the company's AI strategy and execution roadmap.
* Identify the highest-impact opportunities for AI across all business functions.
* Prioritize initiatives based on measurable business value, speed of implementation, and scalability.
* Design, build, deploy, and continuously improve AI-powered workflows, tools, automations, and agents.
* Translate business challenges into practical AI solutions that improve performance, efficiency, and decision-making.
* Develop production-ready applications and workflows using modern AI technologies, APIs, agents, and automation frameworks.
* Drive adoption and behavioral change across teams.
* Partner directly with business leaders to identify opportunities and implement solutions.
* Evaluate emerging technologies, models, vendors, and platforms.
* Establish governance, standards, architecture, and best practices for AI development.
* Define and track success metrics for every AI initiative, ensuring measurable impact on growth, productivity, speed, efficiency, or cost.
You will thrive in this role if you have…
* Strong technical foundation in Computer Science, Software Engineering, Data Science, or a related field.
* 5+ years of experience building technology, data, AI, automation, or software solutions in high-performance environments.
* Proven experience identifying business opportunities and translating them into deployed AI products, agents, automations, or workflows that drive measurable business impact.
* Hands-on experience working with modern generative AI technologies, LLMs, agent frameworks, APIs, embeddings, automation platforms, and production deployments.
* Strong proficiency in Python, SQL, APIs, and data-driven application development.
* Deep understanding of business operations, growth metrics, p

We're looking for a Senior AI Infrastructure Engineer to join a group that specializes in Security and Networking, and specifically ML/AI, MLOps, and agentic AI development. As a Senior AI Infrastructure Engineer, youll build and maintain the infrastructure, tools and processes necessary to support the AI lifecycle in a production environment. You will collaborate closely with data scientists, software engineers, and security architects to ensure smooth development, deployment, evaluation, and optimization of AI pipelines, models, and agents. This role requires a balance of high-level engineering rigor and a collaborative spirit; youll be a technical anchor and a supportive peer for teams across the organization.



What youll be doing:

Architecting, developing and optimizing scalable infrastructure for deploying security and networking AI models and agents in production.

Managing ML/agentic workflows to ensure performance, high availability, resource efficiency, and cost-effectiveness.

Designing and implementing pipelines and frameworks for AI training, inference, and experimentation.

Partnering with data scientists and security architects to operationalize AI agents, including packaging and integration with existing systems. This includes contributing to and reviewing code, design documents, and test plans.

Partnering with DevOps teams to integrate pipelines and workflows into CI/CD processes, ensuring reliable deployments and rollbacks.

Building proactive monitoring systems to identify issues in quality and infrastructure before they impact production.

Implementing access controls, authentication mechanisms, and encryption standards to keep our AI models and data secure.

Documenting guidelines and leading knowledge-sharing sessions to elevate the teams collective development expertise.

We are looking for a highly analytical, deeply technical, and proactive Senior Salesforce and Business Applications Analyst to join our team. In this role, you will champion an AI-first approach, leveraging AI across every aspect of your work to optimize efficiency and drive innovation.
You will bridge the gap between business needs and technical execution, taking full ownership of complex systems and driving end-to-end processes. Your focus will be on supporting, enhancing, and automating our operations across various Gett business domains, including Sales, Service, and Marketing.
This hands-on role encompasses managing daily system maintenance, configuring systems, integrating AI-driven workflows, and overseeing projects from inception to completion.
Key Responsibilities:
End-to-End Project Management: Manage complex, cross-functional projects from initial ideation, through requirements gathering, to successful deployment and optimization.
Drive Innovation & Initiative: Act as a proactive change-agent. Identify business gaps, propose innovative solutions, and passionately push new initiatives forward to improve efficiency and performance.
System Ownership: Take full accountability and end-to-end ownership of the systems health, functionality, and alignment with business goals.
Mentorship & Leadership: Guide, mentor, and upskill junior team members, fostering a culture of continuous learning and professional excellence within the team.

We are seeking an experienced and visionary ML Engineer to join our dynamic technology organization. The successful candidate will be a part of a team of talented AI Engineers, Building agentic AI solutions, driving innovation and delivering business value through advanced Generative AI solutions & machine learning techniques. This role requires a strategic thinker with hands-on expertise in both traditional and cutting-edge Gen AI and LLM methodologies and a passion for continuous learning and development.

Responsibilities
Build the solution: Own end-to-end technical delivery of agentic systems, from source-system integration through agent design, development, evaluation, and production deployment.
Integrate AI systems with our source systems (Salesforce, Databricks, Splunk, internal APIs, business applications). Handle agent harness and orchestration.
Handle the operational handover to the business function and any necessary support transition.
Collaborate across teams: Partner closely with data engineering, platform, security, and business teams to align on requirements, dependencies, and integration points.
Engage stakeholders: Gather requirements directly from business functions, communicate technical trade-offs clearly, and keep stakeholders informed on progress, risks, and timelines.
Uphold quality and reliability: Establish and maintain best practices for code quality, testing, evaluation, monitoring, and observability of deployed AI systems.
Contribute to the team's technical growth through knowledge-sharing and help shape engineering standards and reusable patterns.
Stay current: Continuously evaluate emerging Gen AI, LLM, and agentic frameworks, and recommend tools and approaches that improve delivery speed and solution quality.

The Architect leads the design and implementation of scalable AI platforms and central services for AI, creating shared capabilities, tools, and frameworks that transform how our company builds, delivers, and operates products.
Beyond architecture, this role drives strategic, high-impact projects with powerful ROI that positively disrupt operations and elevate customer outcomes, improving efficiency, innovation, and product value across the company.
Strategic Objectives:
Accelerate AI Transformation across the organization by designing and operationalizing central AI services and a unified platform framework that powers key transformation initiatives, including Agentic Workflows.
Institutionalize AI Engineering and Governance Standards through common architecture, services, and enablement frameworks ensuring scalability, security, quality, and compliance.
Deliver measurable transformation outcomes through strategic, ROI-driven projects that reshape how our companys products are built and operated, directly benefiting customers and business performance.
Drive sustainable transformation at scale, balancing rapid innovation with operational excellence and long-term maintainability.
Key Responsibilities
Architect the AI Transformation Framework
Design and own the end-to-end architecture that enables the companys AI Transformation vision - spanning data, models, pipelines, APIs, and governance layers.
Define blueprints and integration standards to embed AI and automation throughout the SDLC, from ideation to delivery.
Build Generative AI Platforms and Central Services
Lead the design and implementation of the AI Enablement Platform and central AI services powering transformation initiatives such as Agentic Workflows and the Knowledge Hub.
Create scalable, secure, and modular AI components that can be leveraged across product lines and engineering domains.
Partner with infrastructure, platform, and security teams to operationalize LLM-based services, retrieval systems, and agentic automation flows.
Drive Strategic Transformation Projects
Lead cross-functional initiatives that deliver tangible operational and business impact - improving speed, quality, and cost-efficiency across the product organization.
Develop strong business cases and ROI frameworks to prioritize and communicate transformation value at the executive level.
Translate successful outcomes into reusable playbooks and AI cookbooks that scale across teams, roles, and product domains.
Technical Leadership and Enablement
Act as the senior technical authority and coach for AI transformation initiatives, guiding teams through architecture reviews, proofs of concept, and scale-up phases.
Mentor internal architects and tech leads to develop AI-native architectural competencies.

We're hiring an exceptional Applied AI Scientist to join our team!

In this role, you'll design and deploy enterprise-grade AI agents that drive real business impact across Tipalti's core functions - Sales, Marketing, Customer Success, Customer Support, Risk, and Finance. You'll be building agentic systems that execute complex, multi-step business workflows end-to-end. The ideal candidate is a hands-on builder with deep AI expertise who thrives on turning complex business problems into reliable, production-grade AI systems.


In This Role, You Will Be Responsible For


Enterprise AI Agent Development: Designing, building, and deploying AI agents that automate and augment high-value workflows across business functions - including lead qualification and outreach (Sales & Marketing), churn reduction(Customer Success), and Ticket deflection (Support).
Agentic Architecture & Orchestration: Owning the end-to-end agent stack - from tool use, memory management, and multi-step planning to human-in-the-loop escalation patterns, guardrails, and audit trails suited for an enterprise fintech environment.
Knowledge Systems: Building and maintaining RAG pipelines that ground agents in proprietary knowledge - product documentation, customer data, financial records, and internal playbooks - using vector databases, hybrid search, and re-ranking.
Evaluation & Continuous Improvement: Defining agent evaluation frameworks that measure task completion, accuracy, hallucination rates, latency, and business impact - then iterating on agent behavior based on real usage data and stakeholder feedback.
Cross-Functional Collaboration: Partnering with stakeholders across the company to define agentic use cases, translate business requirements into technical features, and deliver products that create measurable ROI - from data preprocessing through product deployment.

We are looking for a native French speaker with a high level of proficiency in English to join our Annotation and Analysis team at the as a Data Annotator and Analyst. In this role, you will work with large volumes of data in both French and English, annotating and analyzing datasets used to evaluate and train machine learning models, including large language models (LLMs). Your work will involve reviewing model outputs and preparing high-quality training data that supports the development and continuous improvement of AI-driven products. In addition, as part of the job, you will conduct complex analysis on the annotated data and provide insights to the other stakeholders. This position is ideal for someone passionate about linguistics and data, and who enjoys working on detail-oriented tasks that directly impact model quality. As part of a collaborative, cross-functional team, you will work closely with Data Scientists and Product Managers to ensure that datasets are accurately labeled and annotation standards support the development of reliable machine learning systems.

Responsibilities

Evaluate the quality of machine-translated text, with a focus on French language accuracy and fluency.
Annotate and assess AI model responses to support systematic evaluation and improvement of model performance.
Create high-quality annotated datasets used to train and evaluate LLMs and other NLP models.
Write and refine LLM prompts that support scalable human annotation workflows.
Collaborate with cross-functional teams, including Data Scientists and Product Managers, to communicate linguistic nuances and implications of French translations on model behavior and user experience.
Analyze annotated data and evaluation results to identify patterns, assess model quality, and surface insights for model improvement.