Are you an AI Analyst ready to translate raw model output into a reliable, high-quality production system? Do you excel at the craft of Prompt Engineering and thrive on the challenge of ensuring Generative AI output meets rigorous quality standards in mission-critical applications?
Join our R&D Operations Team. You will be the AI analyst responsible for the end-to-end quality, performance, and operational tuning of our Generative AI-driven support system (Co-Pilot). Your mission is to actively shape the model's intelligence, govern the data it uses, and implement the mechanisms that guarantee its accuracy, directly accelerating our customer support engineering velocity.
Your Impact
Support & Customer Advocacy: Champion the Support Journey in Engineering. Develop in-product support instructions that reflect and address real incoming cases, enhancing the quality and effectiveness of AI feature solutions.
Model Quality Validation: Use existing evaluation platforms and methodologies to validate production models. Monitor quality metrics to continuously assess and rank AI answers for accuracy and reliability.
Prompt Engineering & CT Loop: Drive the Continuous Training loop through systematic prompt engineering (refining and versioning inputs). Analyze failures to define R&D actions or features needed to close model performance gaps.
AI Knowledge Governance: Act as AI Content Governor, implementing controls to verify and ingest compliant knowledge base content, ensuring a quality data source.
Cross-Functional SME: Serve as the AI Support Co-pilot Subject Matter Expert, partnering with R&D and Support Enablement to translate quality issues into core model logic improvements and feature development.

You will manage the AI Platform Engineer(s), set the technical standards for the AI Power User group's citizen development program, and serve as the connective tissue between business leadership, platform owners, and development teams. You will shape the multi-year AI architecture roadmap while also rolling up your sleeves to conduct architecture reviews, resolve blockers, and move use cases from concept to production. This is a role for someone who can think big and execute - and who understands that in an enterprise context, the quality of your governance is inseparable from the quality of your architecture.

What You'll Own
Strategy & Architecture
Define and own the enterprise AI integration strategy - identifying opportunities to embed intelligent automation, agentic workflows, predictive analytics, and generative AI capabilities across our company core platforms
Develop and maintain reference architectures, design patterns, and the AI architecture decision log that governs how AI models connect to enterprise systems and what they are permitted to do
Consult on enterprise system architecture and implement best practices for the Enterprise Business Systems team to leverage in their day-to-day execution.
Lead Proof-of-Concept initiatives for new AI tools and platform-native AI features, evaluating them against build-vs-buy criteria before recommending adoption
Partner with business stakeholders to translate operational pain points into AI use cases with clear ROI framing and sequencing criteria
Contribute to our enterprise data strategy, ensuring AI initiatives are supported by clean, accessible, and well-governed data pipelines
Integration Architecture & Delivery

Design and own the Workato eMCP layer - the MCP governance model, persona-scoped token framework, workspace isolation strategy, and the single sanctioned action surface through which all AI agents write back to enterprise systems
Define integration patterns and standards for AI model connectivity (Claude, ChatGPT) to Salesforce, NetSuite, HiBob, and Jira - specifying what agents can read, what they can write, through which surfaces, and with what confirmation and audit requirements
Design and oversee API strategies, event-driven architectures, and middleware patterns that support scalable AI feature delivery - including agentic workflows, intelligent data transformation, anomaly detection, and natural language interfaces layered onto ERP and CRM data
Collaborate with Engineering during build phases, conducting architecture reviews, providing hands-on guidance, and resolving complex technical blockers
Define non-functional requirements - latency, security, auditability, model drift monitoring - for AI components embedded in mission-critical business processes
Establish MLOps and LLMOps practices appropriate for our enterprise environment: model versioning, observability, and rollback procedures for production AI workloads

The Cortex Content team powers our companys security operations platforms (XSIAM/XSOAR) by building the essential integrations, data connectors, and intelligence layers that protect our customers.
We are looking for a Senior Software Engineer who is passionate about AI and automation to help scale our content ecosystem. In this role, your focus will be leveraging AI to accelerate the delivery, quality, and quantity of our security integrations and content infrastructure. You will design and develop intelligent tools and workflows that enable engineering peers and Technical Program Managers (TPMs) to scale their output, collaborating with them as they test, adopt, and integrate these solutions into our development lifecycle.
Your Impact:
Scale Content Delivery: Design and implement AI-driven systems that empower the team to significantly increase both the quantity and the rigorous quality of our security integrations.
Develop Cross-Functional Tooling: Build internal developer tools and agentic workflows that enable other engineers and TPMs to streamline content creation, validation, and management.
Optimize Workflows: Create reliable CI/CD pipelines incorporating AI agents to automate code generation and testing processes.
Support Team Adoption: Collaborate with engineering peers and cross-functional partners as they test and integrate your tools into their daily workflows, using their feedback to drive continuous improvements.
Contribute to AI Integration: Help lead the practical integration of LLMs and automation frameworks into our day-to-day engineering processes.

The Cortex Content team powers Palo Alto Networks security operations platforms (XSIAM/XSOAR) by building the essential integrations, data connectors, and intelligence layers that protect our customers.
We are looking for a Senior Software Engineer who is passionate about AI and automation to help scale our content ecosystem. In this role, your focus will be leveraging AI to accelerate the delivery, quality, and quantity of our security integrations and content infrastructure. You will design and develop intelligent tools and workflows that enable engineering peers and Technical Program Managers (TPMs) to scale their output, collaborating with them as they test, adopt, and integrate these solutions into our development lifecycle.
Your Impact:
Scale Content Delivery: Design and implement AI-driven systems that empower the team to significantly increase both the quantity and the rigorous quality of our security integrations.
Develop Cross-Functional Tooling: Build internal developer tools and agentic workflows that enable other engineers and TPMs to streamline content creation, validation, and management.
Optimize Workflows: Create reliable CI/CD pipelines incorporating AI agents to automate code generation and testing processes.
Support Team Adoption: Collaborate with engineering peers and cross-functional partners as they test and integrate your tools into their daily workflows, using their feedback to drive continuous improvements.
Contribute to AI Integration: Help lead the practical integration of LLMs and automation frameworks into our day-to-day engineering processes.

Required AI Engineer & Architect
The Role:
As AI Architect in the ACoE, you are the technical backbone of our internal agentic transformation. You will design and build the reference architectures, standards, and shared infrastructure that enable hundreds of AI agents to run reliably, safely, and at scale - across R&D, Sales, Customer Revenue, HR, Finance, and Marketing.
This is a hands-on, highly visible role. You will split your time between deep technical work (designing agent orchestration patterns, building cross-company automations, evaluating platforms) and enabling others (code reviews, technical mentorship of citizen developers, setting standards). You will report directly to the ACoE Lead and work closely with the CTO, BI, and Platform teams.
Key Responsibilities
Architecture & Standards:
Define and maintain our reference architectures for agent orchestration, tool permissions, memory models, inter-agent communication, and data boundaries
Establish technical standards for agentic development - prompt engineering patterns, evaluation harnesses, testing frameworks, and shared agent templates
Drive tooling standardization across in partnership with the CTO and CFO, and lead the annual vendor/platform review
Build & Enable:
Develop and maintain selected cross-company agentic solutions and automation workflows
Build and maintain the shared infrastructure: monitoring integrations, KPI dashboards, the agent registry, and the ACoE knowledge base
Conduct technical reviews and code reviews for agents before production deployment
Serve as technical SME for citizen developers across all business units - unblocking, guiding, and reviewing their work
Governance Support:
Define and implement the pre-deployment evaluation harness and model card standards
Support the AI Governance Officer (initially the ACoE Lead) with technical input on risk classification, incident response, and rollback planning
Contribute to quarterly ethics audits for high-risk agents
Innovation:
Track the rapidly evolving agentic AI ecosystem and bring relevant insights and tools back
Co-author external technical content (whitepapers, conference presentations) to establish our technical thought leadership.

MA?LYS is a fast-growing global body care brand, built on a proprietary e-commerce platform, deep consumer insights, and a relentless focus on performance. Millions of women worldwide use our products, and we are on a mission to become one of the most influential body care brands globally.
We operate at extreme velocity, with high standards and an obsession with results. We believe in challenging conventional thinking, making data-driven decisions, and moving quickly from idea to execution.
We are looking for a Head of AI to build and lead MA?LYS' AI transformation journey, serving as a rare opportunity for a highly strategic and deeply hands-on builder who thrives at the intersection of business, technology, and execution. In this role, you will have the ultimate playground to shape how our entire company operates, influence every major function, and create a lasting competitive advantage for a leading body care brand. Initially operating as an individual contributor partnering closely with the CEO and the Management Team. Over time, you will transition to build and lead a small, high-performing team as AI becomes an increasingly critical capability across our global e-commerce and retail operations.
To thrive in our high-pace environment, you must think like an owner, not a consultant, and be equally comfortable discussing macro business strategy with executives as well as writing code to solve a messy problem yourself. You are someone who embraces ambiguity, enjoys building from scratch, and is completely obsessed with execution. You possess the high emotional intelligence and empathy required to collaborate with non-technical stakeholders and build trust, yet you maintain the thick skin, resilience, and great sense of humor needed to handle direct communication and rapid structural pivots. Most importantly, you maintain an uncompromising commitment to quality and process improvement, ensuring that every automation or workflow you deploy actively drives our core business metrics forward without requiring hand-holding or constant reminders.
Your life at MA?LYS will look like…
* Define and lead the company's AI strategy and execution roadmap.
* Identify the highest-impact opportunities for AI across all business functions.
* Prioritize initiatives based on measurable business value, speed of implementation, and scalability.
* Design, build, deploy, and continuously improve AI-powered workflows, tools, automations, and agents.
* Translate business challenges into practical AI solutions that improve performance, efficiency, and decision-making.
* Develop production-ready applications and workflows using modern AI technologies, APIs, agents, and automation frameworks.
* Drive adoption and behavioral change across teams.
* Partner directly with business leaders to identify opportunities and implement solutions.
* Evaluate emerging technologies, models, vendors, and platforms.
* Establish governance, standards, architecture, and best practices for AI development.
* Define and track success metrics for every AI initiative, ensuring measurable impact on growth, productivity, speed, efficiency, or cost.
You will thrive in this role if you have…
* Strong technical foundation in Computer Science, Software Engineering, Data Science, or a related field.
* 5+ years of experience building technology, data, AI, automation, or software solutions in high-performance environments.
* Proven experience identifying business opportunities and translating them into deployed AI products, agents, automations, or workflows that drive measurable business impact.
* Hands-on experience working with modern generative AI technologies, LLMs, agent frameworks, APIs, embeddings, automation platforms, and production deployments.
* Strong proficiency in Python, SQL, APIs, and data-driven application development.
* Deep understanding of business operations, growth metrics, p

We're forming a new AI Group and looking for a Senior AI Engineer to help shape it from an early stage - a greenfield, long-term effort to evolve how decisions are made across the platform using AI-driven systems. You won't just integrate APIs or build demos; you'll build the AI brain that works alongside (and increasingly drives) our core automation engine, with real production impact from day one and room to grow into technical leadership as the group scales.

Agentic AI Architecture: Design and build autonomous AI agents that analyze infrastructure in real time and make intelligent decisions. Work with modern agentic frameworks (LangGraph, PydanticAI) and conversational AI to create multi-agent systems - including troubleshooting, optimization, FinOps, and how-to agents. Leverage core LLM capabilities (tool-use, memory, retrieval) to operate safely in production.
Platform Integration & Intelligent Decision Systems: Develop MCPs to expose capabilities to AI agents that reason over infrastructure environments, metrics, configurations, and cost signals. Build integrations with tools like Slack, Jira, and AI-powered IDEs (Cursor, Windsurf) to deliver context-aware insights, from "why is this pod not scheduling?" to "how can we reduce costs by 30% safely?"
AI Model Development & MLOps: Build and deploy machine learning models that learn from infrastructure patterns - detecting the right resource policies for workloads, predicting optimal scaling triggers, and recommending GPU configurations. Own the complete ML pipeline from training to production, ensuring models are reliable, monitored, and continuously improving.
R&D AI Tools Development & Adoption: Build and embed internal AI tools to accelerate engineering, development, research, and support.
AI Tools for Business Impact: Develop AI-powered tools that help Sales and Support teams demonstrate value instantly - agents that analyze customer infrastructure, generate cost optimization reports automatically, and turn technical data into clear business recommendations.
End-to-End Ownership: Own AI systems from concept to production, ensuring they're fast (sub-2-second responses), reliable, safe, and cost-effective. Build evaluation frameworks to measure quality, implement security controls, and balance performance tradeoffs in production.
Technical Leadership: Define AI architecture and best practices as a founding member of the AI team. Make key technical decisions - choosing frameworks, designing multi-agent systems, establishing data governance - and shape how evolves from AI-enhanced internal tools to customer-facing AI products.

We are seeking a Senior AI Engineer to join core product organization, where you will design, build, and scale next-generation AI systems powering real-world cybersecurity use cases across our diverse product portfolio (Posture, Detection, and CTI). This role focuses on developing production-grade systems leveraging LLMs, advanced machine learning, and agent-based architectures.
You will join a team within Cyber R&D organization-leading the companys core product portfolio- while driving AI innovation and establishing engineering best practices across the domain. The team focuses on building and optimizing large-scale AI systems, including LLM-based solutions and advanced multi-agent workflows, working closely with data scientists and researchers to bring ideas into production.
The Responsibilities:
Design, build, and own end-to-end AI solutions- from data collection and preprocessing to model training, evaluation, and production deployment.
Optimize systems for performance, scalability, and reliability in production environments.
Collaborate closely with product, design, and engineering teams to identify and deliver AI-driven capabilities that address real customer needs.
Stay up to date with emerging AI/ML technologies, frameworks, and best practices, and apply them where they create real impact.
Work across the stack, contributing to backend systems and data pipelines that support large-scale AI applications.
Troubleshoot and resolve complex system issues, including performance bottlenecks, race conditions, and memory-related challenges.
Approach problems with a strong analytical mindset, delivering robust solutions while contributing to a high-performing, collaborative team environment.

Required AI Data Engineer
About the role:
We're building the intelligence layer that lets everyone ask hard questions of our data and get trustworthy answers - in plain language, in seconds. As AI Data Engineer, you own the semantic and AI-native surface of our Snowflake platform: the governed semantic layer that defines "what a metric means," the Cortex Agents that let business users query it conversationally, and the infrastructure that keeps all of it fast, reliable, and ready to scale.
This is a builder-owner role. You'll ship the semantic models, wire up the agents, and set the standard for how analysts across the company work with data. You'll also lead the Data Analyst guild - the connective tissue that keeps our hub-and-spoke analytics model coherent as it grows.
If you're excited by the space where data engineering, LLM tooling, and analytics governance meet, this role sits right in the middle of it.
What youll Own:
Snowflake semantic layer - Own the semantic layer end-to-end as the single source of truth for metrics; design semantic models, enforce naming standards, and ensure consistent metric definitions across dashboards and AI agents.
Cortex Agents - Design and deploy conversational AI agents using Cortex Analyst and Cortex Search; tune for accuracy and safety, expose through multiple surfaces (Snowflake Intelligence, Streamlit, MCP), and build evaluation harnesses to maintain quality at scale.
Data craft (Analytics guild) - Co-lead the technical track of the Analytics guild; set SQL and modeling standards, run technical enablement and code reviews, and serve as the technical authority for analysts.
Scaling data infrastructure - Improve performance, reliability, cost efficiency, and governance across the dbt/Airflow/Airbyte/Snowflake stack as data volume and query load grow; optimize warehouse sizing, medallion layers, and ingestion pipelines.
What you'll do day to day:
Model and maintain semantic views that power both dashboards and AI agents, keeping definitions versioned, tested, and certified.
Build, evaluate, and iterate on Cortex Agents - including retrieval quality, guardrails, and observability.
Extend and optimize dbt models, Airflow DAGs, and Airbyte connectors across bronze/silver/gold layers.
Partner with GTM, Finance, CS, and Product stakeholders to translate business questions into governed, reusable data assets.
Run the Data Analyst guild: standards, reviews, enablement, and tooling.
Own data quality, lineage, and cost monitoring across the Snowflake platform.
Expose data and agents through Streamlit apps, BI tools (Omni), and MCP servers for internal AI workflows.