As a Domain Consultant Manager for Idira, you are the technical leader for your Domain Consultant team. You will lead a team of high-caliber experts who provide the deep technical expertise required to transform our customers' identity security posture.
You will work closely with the Solutions Consulting Managers and their District Sales Manager counterparts to build relationships with your customers with the goal of helping them secure and govern all identity types-including human, machine, and AI agents-preventing identity-based attacks and credential misuse. You and your team will play a key role in defining technical solutions that secure a customers key business imperatives and will evangelize our industry leadership in Identity Security (Idira) alongside core security services that establish Palo Alto Networks as a customers cybersecurity partner of choice.
We are looking for a leader to develop our Domain Consultant team, providing training and technical support as a product expert. Additionally, you will provide feedback to the product management team on new feature requests and product improvements based on what you learn from your customer base. Your team, in partnership with the Solutions Consulting team, will displace competitor technologies and build market share within your targeted list of major accounts, and most importantly, help your client sleep at night as they use our products to build secure digital transactions.
Your Impact
Lead your team to innovate and iterate to drive high technical validation and PoC win rates for Idira solutions, while reducing technical validation and PoC timelines
Provide effective technical leadership in customer interactions to include sharing security operations trends and standard methodologies employed by other customers to actively be part of the selling process.
Recruit and hire new Domain Consultants into the team, hiring the best talent in the industry
Work with your peers to develop a Domain Consultant training curriculum
Mentor, train, and review Domain Consultants on your team, keeping them engaged and successful in their careers
Develop relationships with the Solutions Consultant Managers and their teams to ensure full technology coverage in key opportunities
Provide Domain Consultant expertise and fill in for existing team members if there is a resource conflict or vacation coverage challenge
Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO
Lead conversations focused on industry trends and emerging changes to the security landscape
Discuss competitor offerings in the marketplace and positions ours as the best solution
Support your team in documenting HLD (High Level Design) and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions
Review and guide your teams technical validation plans including POV (proof of value) test plans and customer readiness/requirements
Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business
Act as an escalation point for pre-sales and collaborate with post-sales teams for issues that arise
Work with product teams to build requirements and roadmap development plans for our Idira customers
Maintain an understanding of competitor selling strategies and technologies
Up to 50% travel within assigned region.

As a Domain Consultant Manager for Idira, you are the technical leader for your Domain Consultant team. You will lead a team of high-caliber experts who provide the deep technical expertise required to transform our customers' identity security posture.
You will work closely with the Solutions Consulting Managers and their District Sales Manager counterparts to build relationships with your customers with the goal of helping them secure and govern all identity types-including human, machine, and AI agents-preventing identity-based attacks and credential misuse. You and your team will play a key role in defining technical solutions that secure a customers key business imperatives and will evangelize our industry leadership in Identity Security (Idira) alongside core security services that establish our company as a customers cybersecurity partner of choice.
We are looking for a leader to develop our Domain Consultant team, providing training and technical support as a product expert. Additionally, you will provide feedback to the product management team on new feature requests and product improvements based on what you learn from your customer base. Your team, in partnership with the Solutions Consulting team, will displace competitor technologies and build market share within your targeted list of major accounts, and most importantly, help your client sleep at night as they use our products to build secure digital transactions.
Your Impact
Lead your team to innovate and iterate to drive high technical validation and PoC win rates for Idira solutions, while reducing technical validation and PoC timelines
Provide effective technical leadership in customer interactions to include sharing security operations trends and standard methodologies employed by other customers to actively be part of the selling process.
Recruit and hire new Domain Consultants into the team, hiring the best talent in the industry
Work with your peers to develop a Domain Consultant training curriculum
Mentor, train, and review Domain Consultants on your team, keeping them engaged and successful in their careers
Develop relationships with the Solutions Consultant Managers and their teams to ensure full technology coverage in key opportunities
Provide Domain Consultant expertise and fill in for existing team members if there is a resource conflict or vacation coverage challenge
Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO
Lead conversations focused on industry trends and emerging changes to the security landscape
Discuss competitor offerings in the marketplace and positions ours as the best solution
Support your team in documenting HLD (High Level Design) and key use cases to ensure proper implementation and value realization of our company solutions
Review and guide your teams technical validation plans including POV (proof of value) test plans and customer readiness/requirements
Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business
Act as an escalation point for pre-sales and collaborate with post-sales teams for issues that arise
Work with product teams to build requirements and roadmap development plans for our Idira customers
Maintain an understanding of competitor selling strategies and technologies
Up to 50% travel within assigned region.

As a Solution Engineer for Next-Gen Trust Security (NGTS), you are the premier technical subject matter expert for Palo Alto Networks' Machine Identity Management portfolio. Following our integration with our company, you will lead the technical charge in transforming how enterprises manage cryptographic trust.
You will be responsible for defining technical solutions that secure critical business imperatives, evangelizing our "better together" integration of Certificate Lifecycle Management (CLM) and Zero-Touch Public Key Infrastructure (ZTPKI) within the Strata Cloud Manager (SCM) platform. You will serve as the technical bridge between the Network Security teams and Identity stakeholders, ensuring that enforcement systems (NGFW/SASE) stay synchronized as certificate lifecycles compress.
Your Impact
Technical Win Leadership: Lead Proof of Value (PoV) engagements and technical validations for NGTS, ensuring a high technical win rate by demonstrating operational resilience and outage elimination.
Solution Architecture: Design unified cryptographic governance models within Strata Cloud Manager that align certificate operations with network enforcement.
Strategic Execution: Identify critical projects and actions required to achieve a customer's desired security end-state; eliminate sales obstacles through creative and adaptive problem-solving.
Market Evangelism: Act as a thought leader on the "Cryptographic Reset," educating CISOs and VP-level stakeholders on the risks of 47-day certificate lifecycles and the path to Post-Quantum Cryptography (PQC).
Product Advocacy: Share industry experience regarding customer usage patterns to provide feedback to product teams on how to make NGTS/MIM easier for customers to adopt fully.
Strategic Discovery: Conduct deep-dive discovery sessions to uncover unmanaged or "rogue" certificates using network-native discovery tools.
Cross-Functional Collaboration: Partner with Solutions Consultants (SCs), Account Managers, and the company MIM Specialist team to build and execute account-based pursuit strategies.
Platformization: Drive the adoption of Secure Flex credits by showing customers how to consolidate siloed CLM/PKI tools into a centralized control plane.

As a Solution Engineer for Next-Gen Trust Security (NGTS), you are the premier technical subject matter expert for our compny's Machine Identity Management portfolio. Following our integration with CyberArk, you will lead the technical charge in transforming how enterprises manage cryptographic trust.
You will be responsible for defining technical solutions that secure critical business imperatives, evangelizing our "better together" integration of Certificate Lifecycle Management (CLM) and Zero-Touch Public Key Infrastructure (ZTPKI) within the Strata Cloud Manager (SCM) platform. You will serve as the technical bridge between the Network Security teams and Identity stakeholders, ensuring that enforcement systems (NGFW/SASE) stay synchronized as certificate lifecycles compress.
Your Impact
Technical Win Leadership: Lead Proof of Value (PoV) engagements and technical validations for NGTS, ensuring a high technical win rate by demonstrating operational resilience and outage elimination.
Solution Architecture: Design unified cryptographic governance models within Strata Cloud Manager that align certificate operations with network enforcement.
Strategic Execution: Identify critical projects and actions required to achieve a customer's desired security end-state; eliminate sales obstacles through creative and adaptive problem-solving.
Market Evangelism: Act as a thought leader on the "Cryptographic Reset," educating CISOs and VP-level stakeholders on the risks of 47-day certificate lifecycles and the path to Post-Quantum Cryptography (PQC).
Product Advocacy: Share industry experience regarding customer usage patterns to provide feedback to product teams on how to make NGTS/MIM easier for customers to adopt fully.
Strategic Discovery: Conduct deep-dive discovery sessions to uncover unmanaged or "rogue" certificates using network-native discovery tools.
Cross-Functional Collaboration: Partner with Solutions Consultants (SCs), Account Managers, and the CyberArk MIM Specialist team to build and execute account-based pursuit strategies.
Platformization: Drive the adoption of Secure Flex credits by showing customers how to consolidate siloed CLM/PKI tools into a centralized control plane.

We are looking for an experienced Engineering Escalation Manager to join our team and serve as a key bridge between Engineering, Support, Product, Customer Success, and Sales. In this role, you will drive strategic initiatives, improve operational excellence, and ensure we deliver an exceptional customer experience at scale.
Key Responsibilities
Become a subject matter expert in customer challenges within the IAM domain, driving alignment across Support, Sales, Customer Success, Product, and Engineering to improve collaboration and accelerate resolution of critical issues.
Partner with Engineering and Support Engineering teams on strategic, global initiatives that improve scalability, efficiency, and customer outcomes.
Collaborate with cross-functional leaders to identify operational gaps, implement improvements, and establish best practices that enhance customer experience.
Own and continuously improve escalation processes, ensuring high-impact customer issues are effectively managed, resolved, and transformed into actionable product insights.
Build and optimize feedback loops between customers, support teams, and engineering teams to ensure customer insights influence product strategy and roadmap decisions.
Leverage data and operational insights to identify trends, improve team performance, and drive continuous improvements in product adoption and customer satisfaction.

We are looking for an experienced Engineering Escalation Manager to join our team and serve as a key bridge between Engineering, Support, Product, Customer Success, and Sales. In this role, you will drive strategic initiatives, improve operational excellence, and ensure we deliver an exceptional customer experience at scale.
Key Responsibilities
Become a subject matter expert in customer challenges within the IAM domain, driving alignment across Support, Sales, Customer Success, Product, and Engineering to improve collaboration and accelerate resolution of critical issues.
Partner with Engineering and Support Engineering teams on strategic, global initiatives that improve scalability, efficiency, and customer outcomes.
Collaborate with cross-functional leaders to identify operational gaps, implement improvements, and establish best practices that enhance customer experience.
Own and continuously improve escalation processes, ensuring high-impact customer issues are effectively managed, resolved, and transformed into actionable product insights.
Build and optimize feedback loops between customers, support teams, and engineering teams to ensure customer insights influence product strategy and roadmap decisions.
Leverage data and operational insights to identify trends, improve team performance, and drive continuous improvements in product adoption and customer satisfaction.

CyberArk's Secrets Manager DevOps team consists of coders who enjoy a challenge and are responsible for planning, developing, and implementing CyberArk Secrets Manager's infrastructure and application development life cycle.
The DevOps team collaborates with developers and works with PM to deliver new capabilities and continuously improve the services' robustness, availability, and quality.
We are looking for an outstanding DevOps Engineer with an "automation first" mindset who is passionate about continuous integration and continuous deployment methodologies and best practices, performance, stability, and security.
Responsibilities:
As part of your role, you will design, implement, and deploy products and infrastructures that will directly increase our stability and quality while reducing our time to market.
Have end-to-end ownership from individual development environments, SCM, Build/CI server, to our production system on AWS.
Design and manage Continuous Integration/Deployment Services (build, packaging and deployment)
Design, document, implement and maintain scripts to enhance current and future build and release processes
Incorporate new development projects into existing build structures
Continually evaluate tools and technologies to improve the overall release process.

We are looking for a Development Engineer to join our team. This is a technical operations development engineer to contribute to production infrastructure, platforms, and/or service improvements.
Description:
Follows general guidance to maintain production infrastructure, platforms and services. Works with other teams in the organization and participates in the design review of new, scalable solutions for fast changing environments with limited supervision. Supports the execution of deep drill down analysis into production support operations and implements necessary fixes. Investigates errors and triages issues to determine resolution. Builds and implements small to standard enhancements to resolve defects. Contributes to production infrastructure, platforms, and/or service improvements. Contributes to the design, development, configuration, implementing, of enterprise supporting systems. Contributes to server architecture and networking solutions. Conduct simple code and architecture reviews and resolves simple performance and scalability issues to improve products and services.
Key Responsibilities
Production Infrastructure:
-Follows general guidance to maintain the production infrastructure, platforms, and services which support the growing client base as well as to support the design and implementation of highly scalable environments.
-Works with other teams in the organization and provides solutions for their needs.
-Participates in the design review of new, scalable solutions for fast changing environments with complex needs in various fields (e.g., configuration deployments, monitoring, and logging) with limited supervision.
Troubleshooting, Testing, and Improvements-Drilldown Analysis/Troubleshooting:
-Supports the execution of deep drill down analysis into production support operations and implements necessary fixes.
-Investigates errors, debugs source code and performance bottlenecks, and provides root cause analysis (RCA) if needed with assistance from others.
-Triages issues and connects with SMEs to determine resolution.
Troubleshooting, Testing, and Improvements-Testing and Improvements:
-Builds and implements small to standard enhancements (e.g., automating alerts) and receives minimal guidance to resolve defects.
-Globally works with cross functional teams to ensure service health with pre-production testing of new releases, post-change validation, and automation work to improve the testing.
-Contributes to changes, evolution, improvements, simplifications, and development of new ideas for the production, platforms, and/or services.
-Participates in the creation of user acceptance test plans.
System Design and Architecture-System Design:
-Contributes to the implementation and deployment of enterprise supporting systems with minimal guidance.
-Works with limited external or internal customers to implement large scale solutions, business process architecture, application system design, and implementation.
System Design and Architecture-System Architecture:
-Contributes to the identification of solutions in experience of application or server architecture and networking.
-Participates in the development of part of the architecture standards and practices.

We are looking for a highly seasoned Tech Lead with a deep SaaS background to bridge the gap between high-level architectural vision and hands-on technical execution. In this role, you will be a cornerstone of the Platform group, blending very senior development expertise with architectural leadership.

You will lead by example, spending a significant portion of your time in the code while simultaneously guiding the technical and architectural direction of the group. Reporting to the Platform Group Manager, you will collaborate with product managers and engineers to deliver robust capabilities consumed by internal teams and external customers.

What You'll Do

Hands-on Technical Leadership

Lead or co-drive the implementation of complex, cross-cutting platform features, maintaining a high standard for code quality and system performance.

Translate architectural goals into actionable technical roadmaps and lead teams through successful execution.

Balance daily feature delivery with long-term architectural health, ensuring that technical debt is managed effectively.

Provide deep-dive code reviews and technical mentorship, elevating the engineering craft across the domain.

Serve as the primary technical point of contact for the group, making critical decisions on implementation patterns and tool selection.

Architectural Execution

Collaborate with the other tech leads to ensure cross-group-level implementations align with our broader technical and architectural strategy.

Drive the adoption of modern distributed system patterns and cloud-native best practices through direct implementation and guidance.

Champion the use of AI tools to optimize development lifecycles while maintaining deep ownership of the system codebase.

We are seeking an energetic and versatile Principal Software Engineer to join our elite team responsible for building our Identity Authentication platform. Driving the modernization of core, mission-critical authentication domains across our primary product, delivering massive impact at scale. In this role, you will be a core technical authority using AWS architecture, AWS CDK, and .NET to design, develop, test, secure, and deploy high throughput, production ready cloud services from planning to production. Working in full collaboration with security architects, product managers, and cross functional development teams, you will produce complex and advanced SaaS services that satisfy demanding scalability, security standards, and Non-Functional Requirements (NFRs).
Your Impact:
Lead the architectural design and system implementation of cloud-native, distributed microservices using AWS and .NET following secure-by-design principles.
Practice all aspects of the software development lifecycle within an agile, continuous-delivery environment.
Spearhead research into modern cybersecurity mechanisms, evaluate emerging tech stacks, and pioneer cut-edge solutions to solve complex platform bottlenecks.
Drive engineering excellence through code reviews, design discussions, and active coaching to uplevel engineers across the team.
Participate in continuous and iterative engineering cycles with a heavy focus on code quality, testability, supportability, performance, and cost optimization.