We are building the Autonomous Execution Layer for cloud data and AI workloads. Backed by $50M in funding, we dynamically orchestrate clusters, predict bottlenecks, and auto-heal infrastructure in real time - with zero human intervention. Our platform runs in production at global enterprise customers, including Fortune 500 companies, delivering mission-critical resilience and sub-second optimization Autonomous execution is a new category, and we are the ones defining it - already running in production inside Fortune 500 environments, where being wrong is not an option. The team is small and deliberately talent-dense ; every hire changes what we are able to build next. We are looking for a Solutions Engineer to be our technical face in front of the worlds largest data and AI organizations. You will sit with the engineers who run those environments, prove what autonomous execution does to their cost, performance, and reliability, and turn what you learn in the field into what we build next.
What Youll Do
* Own the technical win end to end: discovery, solution architecture, and the case that convinces senior engineering and data leaders
* Run proof-of-value engagements on customers own telemetry and real workloads - measured results, not slideware
* Quantify our impact in the numbers the customer already trusts: cloud cost, SLA, workload efficiency, and reliability
* Be the trusted technical voice on Databricks, cloud infrastructure, and workload orchestration for teams running mission-critical production systems
* Bring the field back into the building: shape roadmap, integrations, and enterprise capabilities with what only you see
What We Offer
* Own the technical customer journey for a category we are defining, not competing in High ownership from day one: direct exposure to founders, and field insight that changes the product within weeks
* A small, deeply technical team where the bar is the point - we hire slowly and expect a lot Top-of-market compensation and meaningful equity The teams running the worlds largest data and AI workloads are about to stop tuning them by hand. Come be the person who shows them what that looks like. Hit Apply.

We're looking for a Technical Customer Success Manager to own customer relationships and help customers maximize the value of our platform throughout their entire journey - from onboarding and adoption to renewal and expansion.
In this role, you'll combine deep technical expertise with outstanding customer-facing skills, acting as a trusted advisor to both security practitioners and executive stakeholders. You'll work closely with Product, Engineering, Sales, and Support to ensure customers successfully adopt our platform while driving long-term retention and growth.

Responsibilities
Own the end-to-end customer lifecycle, including onboarding, implementation, adoption, renewal, and expansion.
Build trusted relationships with customer stakeholders, from security engineers to executive leadership.
Guide customers in adopting and optimizing Cloud Runtime Security platform.
Lead technical onboarding sessions, product training, and best-practice workshops.
Act as the primary technical advisor for customers, helping them investigate issues, solve technical challenges, and achieve their security goals.
Proactively monitor customer health, identify risks, and drive successful renewals and expansion opportunities.
Collaborate closely with Product, Engineering, and Support to advocate for customer needs and improve the platform.
Manage technical escalations and coordinate internal resources to ensure timely resolution.
Develop Success Plans with customers, define measurable goals, and track progress over time.

we are looking for a Customer Integration Engineer to own the full integration lifecycle for our clients - from onboarding through to ongoing support - and to help establish and enrich our integration capabilities with media vendors and various platforms.
As a Customer Integration Engineer, your role will be:
Own the full integration life cycle from definition to deployment, serving as the primary point of contact for clients during the integration phase.
Client facing, responsible for orchestrating the integration process of every new client - translating customers business objectives into technical requirements and executions.
Serve as a resource for clients, guiding them in navigating complex marketing to ensure a successful and speedy data and analytics integration.
Monitor, work to improve, and ensure that clients integration and data pipeline are functioning well.
Collaborate with clients to understand their technical needs and provide tailored solutions.
Troubleshoot, scope, and debug integration issues - handling complex technical problems through collaboration across teams.
Monitor changes on partner platforms (e.g., new API versions, breaking changes) and coordinate accordingly.
Gather feedback from clients and internal teams to continuously refine the technical side of the onboarding experience.
Identify and implement tools to facilitate easier integration and onboarding for clients.
Liaise between clients and internal teams to communicate client needs and expectations effectively.
Participate in cross-functional meetings to provide insights and updates on client integration progress.
Create specification documents and improve integration documentation, including platform tours, instructional explanations, and potentially videos.
Initiate and execute automation planning.

At our company, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation.
Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen.
This is where innovation meets real-world impact. Youll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems.
Were proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture.
What really sets our company apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely.
If youre excited to work at the forefront of AI-driven security on a global scale, this is the place to do it.
Key Responsibilities
We are looking for a Technical Support Engineer to join our Support team and provide high-quality technical assistance to customers and partners.
In this role, you will work with advanced networking and cybersecurity technologies, troubleshoot challenging technical issues, and play an active role in ensuring a reliable and secure customer experience.
You will take part in resolving real-world technical problems across diverse environments, working closely with customers while collaborating with internal teams to deliver effective and professional support.
Major Responsibilites
Provide first-line technical support to customers and partners via chat, phone, and email
Assist customers with basic configuration, troubleshooting, and usage of security and networking solutions
Handle support service requests end-to-end, including proper logging, tracking, escalation, and follow-up
Perform initial fault isolation and analysis for networking and security-related issues
Review logs, traffic captures, and system data to help identify root causes of technical problems
Collaborate closely with senior support engineers and internal teams to resolve customer issues effectively
Follow established troubleshooting methodologies, documentation standards, and best practices
Continuously learn and develop technical skills through training, mentoring, and hands-on experience.

As a highly motivated and customer-focused Senior Technical Support Engineer on the global Cortex XSIAM support team, you will provide first-class technical support to our customer base. You will manage incoming inquiries, escalations, and technical issues, working closely with technical account managers to understand client environments and business objectives. Your role is to proactively mitigate risks, resolve complex technical issues, and collaborate with developers to create permanent solutions, ensuring a superior customer experience.
Key Responsibilities
Respond to user-reported issues in adherence to established Service Level Agreements.
Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions.
Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise.
Identify the area of fault (code, environment, or configuration) and work with the appropriate teams to implement the fix.
Provide timely feedback into the development process on customer-reported product problems.
Document actions to effectively communicate information internally and to customers.
Facilitate root cause investigations and manage the implementation of corrective and preventative measures.

We are seeking an experienced and highly motivated Senior Software Engineer to join our innovative engineering team. As a Senior Engineer, you will play a key role in designing, building, and optimizing our DataOps platform. This is a hands-on role where youll be solving complex challenges and driving innovation in how data operations are managed. Youll collaborate with cross-functional teams, helping to bring new features to life while ensuring the performance and scalability of our platform. This is an incredible opportunity to make a meaningful impact on the future.

What You'll Do
Design & Develop: Design, develop, and maintain scalable and reliable code for DataOps platform, ensuring high performance, security, and scalability.

Lead Features: Take ownership in leading the development of core features and services from conception to completion, with minimal oversight.

Mentor & Lead: Mentor junior engineers, sharing knowledge and best practices, and provide technical leadership across projects.

Drive Improvement: Champion continuous improvement efforts to ensure our systems are adaptable to evolving business needs.

Troubleshoot & Optimize: Troubleshoot and resolve complex technical issues in both development and production environments.

Collaborate: Work effectively with cross-functional teams (Product, Design, etc.) to translate requirements into robust technical solutions.

As a Senior Cloud Support Engineer in our Tel Aviv team, youll be a key technical partner for our customers, helping them get the most out of our companys GPU-powered infrastructure. Youll dive deep into complex technical challenges, collaborate closely with global engineering teams, and play an active part in building a world-class customer experience.
At our company, we move fast, value initiative, and trust our people to think creatively and act with ownership. If you love solving problems, working with cutting-edge technologies, and being part of a close-knit, mission-driven team, this is the place for you.
What Youll Be Working On:
Deliver hands-on, high-quality technical support through Zendesk, meeting SLAs and keeping CSAT at 95%+.
Be part of a 24/7 support rotation ensuring rapid response to critical issues.
Diagnose and resolve issues related to VMs, hardware failures, and scaling tests using CLI and internal tools.
Manage alert triage, support maintenance windows, and run node delivery testing.
Work closely with global SRE, Networking, and Storage teams from triage through to RCA (root cause analysis).
Create internal documentation, onboarding materials, and SOPs to strengthen the global support process.
Suggest and implement process and tooling enhancements to make our systems more efficient and resilient.

We are seeking a Solution Engineer to join our Government Business Unit, based in Israel. In this high-impact role, you will bridge the gap between complex AI/data technologies and real-world intelligence operations. Working closely with the Sales team, you will serve as the technical authority during the pre-sales cycle for international and Israeli prospects, driving solution design, technical validation, and client engagement for defense and intelligence stakeholders.

The ideal candidate brings strong pre-sales experience, a deep technical background, and a proven background in intelligence or military operations (experience with the Israeli Navy or Defense/Intelligence agencies is a major advantage).

Key Responsibilities:
Lead the technical side of the sales cycle, translating complex customer needs into tailored, winning solution architectures.
Design, build, and deliver high-impact product demonstrations, technical trials, and Proof of Value (PoV) projects for key stakeholders.
Conduct discovery sessions to analyze client infrastructure, operational workflows, and domain-specific challenges.
Drive the technical responses for RFPs, RFIs, and complex defense tenders, working closely with internal R&D, Product, and Customer Success teams
Serve as a trusted advisor on Maritime Domain Awareness (MDA), API integrations, and hybrid SaaS deployments.
Provide client feedback and market requirements back to Product and R&D teams to shape the future of our platforms.

Were looking for an enthusiastic and highly motivated Technical Support Engineer to identify, diagnose and resolve customers issues. The Technical Support Engineer will be a part of our Professional Services team.

This is an exciting opportunity to work in a challenging, fast-paced environment in a high-performance team. Here we truly put our people first. We strongly believe in teamwork, and we encourage and trust our people to reach higher, learn more, and live up to their potential.


Job Description
Taking ownership of customer issues reported by customers and prioritizing them based on urgency and importance.
Researching, diagnosing, troubleshooting issues and identifying solutions to resolve system issues.
Coordinating support case resolution with the appropriate internal teams: Sales, Professional Services, Product.
Following standard procedures for proper escalation of critical or unresolved issues.

You will be part of the DevEx team which is in charge of significantly improving the productivity, efficiency, and satisfaction of developers across the organization. You will take a leading role in the team, build easy-to-use platforms, lead wide-impact projects, mentor team members, developers and keep innovating with new tools, workflows, deep dives and adHoc POCs. This role requires a blend of deep hands-on technical expertise, strategic vision and mentoring skills to drive the team to excellence in a culture of developer-centric workplace.



Key Responsibilities:

Lead Initiatives: Own the design and delivery of high-impact developer platforms, CI/CD evolution, AI tooling and more, from ideation through production rollout and adoption.
Drive Excellence: Set a high bar for system design, code quality, scalability, and reliability across platforms. Act as the go-to expert for complex technical challenges.
Hands-on: Design and build scalable, self-service developer platforms, with strong focus on usability, performance, observability and cost efficiency.
Mentorship and Guidance: Mentor engineers through design reviews, pair programming and knowledge sharing. Elevate the technical capabilities of the team.
Cross-Team Focal Point: Collaborate closely with stakeholders and infra teams to influence architecture, improve client experience and ensure solutions are widely adopted.
Lead by Example: Demonstrate strong ownership, execution speed and high-quality delivery standards in day-to-day work.